65 Retail Manager jobs in Tryon
BestDrive Retail Store Manager
Posted 3 days ago
Job Viewed
Job Description
**HOW YOU WILL MAKE AN IMPACT -**
The Retail Store Manager is responsible for running a BestDrive retail location. The Retail Store Manager will direct the day-to-day operations of the location, develop strategies to improve customer service, drive sales, increase profitability, and grow the business. This individual is the main contact at the location and is responsible for store operational and people management requirements. The Retail Store Manager is responsible for working with their sales team to engage area fleets and tire users to promote new tires, retreads, and tire services. Essentially you will be running a small business with a solid company and brand behind you. You will supervise and direct your team; making operational and staffing decisions while ensuring top-tier service.
**Essential Duties:**
+ Oversee daily store operations, supervise employees, and manage inventory
+ Managing all location staff functions to provide exceptional customer service while maintaining the financial integrity of the Company.
+ Develop successful sales plans to grow profitability
+ Maintain current accounts with regular sales calls and follow up on accounts.
+ Solicit commercial truck tire accounts in the store location and surrounding areas.
+ Responsible for the sale of new truck tires, retreads, and services
+ Obtain annual/monthly sales and production objectives to ensure profitability.
+ Responsible for protecting assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs.
+ Recruit, train, develop, and motivate your employees
+ Learn and work through the existing business operating system for billing of above sales channels
+ Maintain an acceptable profit margin
+ Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
+ Perform a variety of manual tasks for extended periods, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting
+ Manage all safety, health, and environmental processes by conducting safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.
+ Ensure compliance with all local, state, and federal laws
+ Assist in quarterly inventory while maintaining the security of products and control measures.
+ Must be available to work rotating shifts, potentially nights and occasional weekends.
**WHAT YOU BRING TO THE ROLE -**
+ Must be 21 years or older
+ High School Diploma or equivalent
+ Valid Driver's license in good standing
+ 5+ years' experience in the tire industry
+ 2-5 years experience managing and leading people and/or projects
+ Excellent written and oral communication skills.
+ Basic math skills
+ Attention to detail
+ Multitasking
**Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**
No relocation assistance is offered for this position; however, the position may be eligible for a sign-on bonus to cover relocation expenses.
**ADDITIONAL WAYS TO STAND OUT -**
+ College Degree
+ 7+ years' experience in the tire industry
+ 5+ years' experience managing and leading people
+ 3+ years in retail tire sales
+ TIA Certification
+ Retread tire knowledge
+ Microsoft Office - Intermediate
**Work Environment & Physical Requirements**
+ Work hours are generally 7am-5pm Monday - Friday. Saturday and evenings as needed; may have little to no advance notice.
+ This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
+ While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift, and walk.
+ Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements.
+ Required to lift 75-100 lbs. routinely; may be required to occasionally lift, up to 150 lbs. individually.
**THE PERKS -**
+ Immediate Benefits
+ Paid Time Off
+ Employee Discounts, including tire discounts
+ Employer 401k Match
+ Diverse & Inclusive Work Environment
+ Employee Assistance Program
+ Future Growth Opportunities
+ And many more benefits that come with working for a global industry leader!
**EEO-Statement:**
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
Ready to drive with Continental? Take the first step and fill in the online application.
Customer Service Manager
Posted 2 days ago
Job Viewed
Job Description
+ Title:Customer Service Manager
+ Group Company: Mitsubishi Chemical Performance Polymers
+ Location:Greer, SC
Group Company:
+ Mitsubishi Chemical Performance Polymers
**Mitsubishi Chemical Performance Polymers, Inc. (MCPP)** a subsidiary of Mitsubishi Chemical is wholly owned, MCC and its twenty group companies provide products and services to customers in North and South America providing a broad range of businesses including chemical, petrochemical, composite materials, pharmaceuticals, electronics, and other businesses.
MCPP has doubled in size over the past 5 years due to the organic growth with our customers as well as numerous positive acquisitions. This has allowed us to expand our product portfolio, global reach and create an exceptional team of 1000+ dedicated employees. MCPP operates a global network of 24 sites in 15 nations. In the Americas, MCPP has locations in Michigan, Ohio, South Carolina and Brazil.
MCPP's goal to our associates is to create an environment that motivates people, creates teamwork and encourages close collaboration with our customer and suppliers. We maintain a strong investment in our associates and encourage an entrepreneurial spirit and growth. We offer our associates a competitive salary, benefits, vacation and incentive package. We encourage learning and development and offer our associates opportunity for advancement.
Job Purpose
The Customer Service Manager for Performance Polymers Business leads our customer service teams in Greer, SC, Bellevue, OH and Wilmington, MA. The scope will include domestically produced products, as well as imports from our sister regions, mainly in Europe and Japan. The ideal candidate will be passionate about delivering exceptional customer service, possess strong leadership skills, and have a proven track record of driving customer satisfaction. As a Customer Service Manager, you will be responsible for overseeing the day-to-day operations of the customer service department, implementing strategies to enhance customer experience and improve daily operations, and ensuring the team meets or exceeds performance metrics.
This role will be located in Greer, SC.
Principal Accountabilities
**PRIMARY RESPONSIBILITIES**
_The functions below are not all inclusive of the duties for this position. Other responsibilities may be assigned as deemed necessary._
1. Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the customer service team and monitor performance of team members.
2. Analyze performance data and implement improvement strategies to enhance efficiency and customer satisfaction, including organizational structure change proposals.
3. Implement and manage customer service policies and procedures to facilitate quality customer service experience.
4. Ensure timely and accurate responses to customer inquiries, complaints, and requests.
5. Acts as a liaison between the customer service department and other divisions in the company
6. Develop and implement strategies to improve the overall customer experience, in collaboration with Commercial
7. Work with Supply Chain/Inventory management to establish stable and reliable supply, both on domestic sales and international traded goods
8. Work cross-functionally to gather customer feedback and insights, utilizing this information to drive continuous improvement in service delivery.
9. Recruit, develop and evaluate customer service staff according to best-in-class practices and agreed upon metrics.
10. Foster a culture of continuous improvement and exceptional customer service.
11. Build and maintain strong customer relationships by addressing complex issues and managing escalations appropriately.
12. Implement and manage customer service technologies and tools, including CRM systems, knowledge bases, and communication channels.
13. Identify opportunities for process automation and continuous process improvement.
14. Provide regular reports and insights to senior management. **WORK REQUIREMENTS**
1. This role will be in Greer, SC. Expectation to be at the office majority of the week
2. Some domestic travel may be required (every other month or less)
Knowledge / Skills / Experience
1. Bachelor's degree (or equivalent) in relevant field or proven work experience in Customer Service.
2. Minimum 5 -10 years' Manager experience.
3. Must have Knowledge/experience of handling international trade and custom clearance
4. Must have Leadership experience in managing a team
5. Mush have experience in utilizing SAP S4 as primary ERP software
6. Experience in logistics coordination role is a plus
7. Excellent communication skills, both verbal and written
8. Good data collection and analysis skills
9. Experience in creating and improving policies and procedures (ISO90001 certification trained is a plus)
10. Strong interpersonal and relation building skills
11. Ability to work collaboratively in cross-functional teams.
12. Ability to plan, prioritize, and manage multiple priorities under tight deadlines.
13. Ability to analyze problems, identify root causes, and provide effective corrective actions.
14. Humble: respectful, receptive, agile, eager to learn
15. Must be self -motivated and able to work under little or no supervision.
16. Working knowledge of MS Office (Excel, Word, Outlook). Knowledge on Power Apps and additional O365 apps is a plus
Pay Transparency (complete highlighted sections)
+ **The salary range for this position is $103,400 - $129,300. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.**
+ **Competitive Benefits**
+ **Benefits begin on DAY 1!**
+ **Employee Assistance Programs**
+ **Curated Self-Paced Learning & Development Programs for all Employees**
**Mitsubishi Chemical Group (MCGC) and any of our subsidiaries do not accept unsolicited resumes from individual recruiters or third-party agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. No placement fees will be paid to any firm unless specifically invited on the search by the MCGC Talent Acquisition team and such candidate was submitted to the MCGC Talent Acquisition Team via our Applicant Tracking System.**
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.
Customer Service Associate
Posted 3 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1654807BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 601 SPARTANBURG HWY,HENDERSONVILLE,NC,28792
**Full District Office Address:** 601 SPARTANBURG HWY,HENDERSONVILLE,NC,28792-05762-09930-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09930-HENDERSONVILLE NC
Customer Service Clerk
Posted 3 days ago
Job Viewed
Job Description
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.
Responsibilities:
+ Answer phones and respond to emails in a courteous and timely manner
+ Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.
+ Respond to customer issues and questions in a timely manner
+ Provide Service 2.OD to internal and external customers
+ As needed, may assist with general office duties such as mailing, filing and copying
+ Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system
Qualifications:
+ High School diploma or equivalent preferred
+ 1 year of customer service experience, preferably in the transportation industry
+ Strong attention to detail
+ Excellent written and verbal communication skills
+ Proficiency with Microsoft Office
+ AS400 experience preferred
+ Ability to handle multiple request and priorities in as fast-paced environment
+ Demonstrated aptitude for quickly learning new systems and processes
Working Days:
Monday,Tuesday,Wednesday,Thursday,Friday,
Working Shift:
AM
Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.
Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:
+ Great Health Benefits including a Zero premium medical plan for employee only coverage
+ Vision & Dental
+ Short Term & Long Term Disability
+ Flex Spending Accounts
+ 401k Retirement plan with company match and additional company annual discretionary match opportunity
+ Life Insurance
+ Wellness Program
+ Tuition Reimbursement for Drivers and Technicians
+ Training and growth opportunities to build a career
+ We prioritize our OD family of employees
+ Ability to advance through our promote from within philosophy
+ National Career Opportunities Available at our 260+ service centers
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
If you have questions regarding this posting or require assistance with the application process, please click here ( for contact information.
Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.
Customer Service Associate
Posted 5 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1653296BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2196 E MAIN ST,DUNCAN,SC,29334
**Full District Office Address:** 2196 E MAIN ST,DUNCAN,SC,29334-09456-12447-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12447-DUNCAN SC
Customer Service Associate
Posted 9 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1651087BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 601 SPARTANBURG HWY,HENDERSONVILLE,NC,28792
**Full District Office Address:** 601 SPARTANBURG HWY,HENDERSONVILLE,NC,28792-05762-09930-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09930-HENDERSONVILLE NC
Customer Service Supervisor
Posted 12 days ago
Job Viewed
Job Description
At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.
**Essential Duties:**
+ Coach and provide career development to the team
+ Correct non-compliant behavior and impose disciplinary action as required
+ Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
+ Manage the operational activities of the department in accordance with established policies and procedures
+ Manage a staff of team members with varied duties
+ Administrative duties, including daily/weekly/monthly reports
+ Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
+ Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service
+ Drive motorized equipment
+ Provide support when employee absence affects the operation
**Job Qualifications & Competencies:**
+ Excellent organizational skills and ability to multi-task
+ Ability to work independently, set and meet own deadlines
+ Ability to work well with all levels of management and support staff
+ Able to defuse conflicts among team members
+ Familiarity with Microsoft Office Suite
+ Prior experience with internal controls processes for accountable items
+ Ability to work a flexible schedule
**Preferred Qualifications:**
+ Previous airline management experience
+ Current Piedmont employee with a minimum six months of service
+ Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
+ Extensive knowledge of QIK
+ Bachelor's Degree in Aviation, Business, or related field
**Work Environment:**
+ Use of computers and other office equipment
+ Airport ramp environment, subject to varied weather conditions and elevated noise levels
+ All shifts including weekends, nights, holidays and/or irregular shifts
**Physical Requirements:**
+ Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
+ Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools
+ Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
_Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
**Starting Rate:**
$17.50/Hourly
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _?_
_I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._
Job Application Deadline:
August 12, 2025
**Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.**
Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.
If you need a reasonable accommodation for any part of the application process, please email us at
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Customer Service/Sales

Posted 18 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.