301 Retail Strategy jobs in the United States

Senior Retail Strategy Specialist

30383 Atlanta, Georgia 100 LEARFIELD

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Senior Retail Strategy Specialist page is loaded Senior Retail Strategy Specialist Apply locations Atlanta, GA time type Full time posted on Posted 17 Days Ago job requisition id R100591 We are seeking a dynamic and results-driven Senior Retail Strategy Specialist to lead the development and execution of marketing and merchandising programs across our retail channels. This role will focus on managing high-impact partnerships, promotional strategies, and consulting projects with major retailers and independent bookstores. Key Responsibilities: Lead the planning, execution, and analysis of marketing campaigns with national and regional retail partners. Collaborate with Strategic Brand Management, Licensing and Partnerships teams to develop in-store and digital retail programs that drive sell-through. Manage promotional calendars, co-op marketing funds, and partner communications to ensure internal and external clients are informed of all retail developments. Analyze retail sales data and marketing performance to optimize strategies and deliver insights to internal stakeholders. Serve as a trusted point of contact for retail partners and build strong, collaborative relationships. Build relationships with key licensees to assist in the optimization and development of retail opportunities. Assist in the development and implementation of collaborative strategic plans with key retail accounts. Collaborate with the Director of Marketing and Partnerships account team to identify opportunities and develop hypothesis around growth opportunities for retailer consulting projects. Manage projects related to retail consulting projects, ensuring clear timelines, cross-functional coordination, and on-time delivery. Collaborate with internal teams to develop strategies that elevate the campus bookstore experience. Conduct peer benchmarking and analyze consumer behavior trends to inform merchandising, marketing, and customer engagement tactics. Provide insights and recommendations to improve product presentation, assortment planning, and in-store storytelling specific to the college market. Identify opportunities for innovation in the college retail space and share best practices across partner stores and internal stakeholders. Qualifications: 4+ years of experience in retail marketing, shopper marketing, or category management. Proven experience working with major retailers Experience or exposure to the college licensing or sports licensing industries is a plus Strong project management skills with the ability to juggle multiple priorities and stakeholders. Strong organization and strategic-thinking skills to turn objectives into an actionable plan. Excellent communication and relationship-building skills. Proficiency in basic Microsoft Suite required, experience with Monday.com and Canva is a plus Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability. Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. About CLC CLC is the nation’s leading collegiate trademark licensing and marketing company, representing nearly 800 collegiate brands, including universities, conferences, bowls, the NCAA, the College Football Playoff, the Heisman Trophy, and other top collegiate properties. With a network of over 4,000 licensed manufacturers and relationships with more than 100,000 national, regional, and local retailers nationwide, the company is uniquely positioned to deliver fan connections and brand visibility for institutions through data-driven, customized solutions that include impactful licensed merchandise strategies and innovative marketing platforms to navigate the ever-evolving consumer and retail marketplace. Founded in 1981, CLC is apart of Learfield, the leading media and technology companypowering collegeathletics. The CLC Team Our success starts with our people. Our more than 120 licensing professionals are passionate about working in an exciting, team-oriented environment and serving the top collegiate institutions we represent. We believe in building a team that embodies our corporate values every day and empowering them to collaborate on solutions and strategies for the future to support our mission toelevate college brandsthrough insight and innovation. #J-18808-Ljbffr

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Sr. Retail Strategy Specialist

90006 Willow Creek, California Adecco US, Inc.

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**Sr. Retail Strategy Specialist**
**Job Summary**
As a Sr. Retail Strategy Specialist, you will be responsible for developing and implementing retail strategies based on market and commercial zone monitoring. You will design actionable, on-the-ground strategies to effectively execute headquarters' direction locally while also creating independent profitability strategies for the local market. Your key role will involve conducting market research, data analysis, and formulating systematic plans to improve store operations and service offerings. Close attention will be paid to customer and employee feedback (VOC), ensuring that the retail environment remains responsive and effective.
**What You'll Do**
+ Identify and develop strategic initiatives for the sales organization and support the execution of these strategies, including process improvements
+ Develop and implement retail service and operational strategies tailored to the U.S. market
+ Manage the operational needs of stores, including creating manuals and managing supplies (e.g., consumables, equipment, IT infrastructure)
+ Establish short- and long-term sales and cost targets for individual stores
+ Conduct profitability analysis and manage store-level cost and budget
+ Analyze business issues and operational challenges, providing effective solutions to enhance performance
+ Support the sales organization in implementing strategic initiatives and process improvements
**Qualifications**
+ Bachelor's degree (4-year) or equivalent required
+ Minimum 5 years of experience in sales retail operations (experience with sales data analysis and performance metrics development)
+ Strong understanding of retail business and experience in developing data-driven sales strategies
**Preferred Qualifications**
+ Proficient in creating strategic and planning materials (Word, PPT, Excel) to support decision-making
+ Excellent internal and external communication skills, with the ability to collaborate effectively across teams
+ Multilingual capabilities strongly preferred
**Location:** Los Angeles, CA
**Employment Type:** Full-time
**Pay Range:** $75,000 - $10,000/year + Eligible for annual performance-based bonus
**Benefits:** 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more!
**Pay Details:** 75,000.00 to 110,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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Senior Retail Strategy Specialist

30383 Atlanta, Georgia Learfield

Posted 1 day ago

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Job Description

We are seeking a dynamic and results-driven Senior Retail Strategy Specialist to lead the development and execution of marketing and merchandising programs across our retail channels. This role will focus on managing high-impact partnerships, promotional strategies, and consulting projects with major retailers and independent bookstores.

Key Responsibilities:

  • Lead the planning, execution, and analysis of marketing campaigns with national and regional retail partners.
  • Collaborate with Strategic Brand Management, Licensing and Partnerships teams to develop in-store and digital retail programs that drive sell-through.
  • Manage promotional calendars, co-op marketing funds, and partner communications to ensure internal and external clients are informed of all retail developments.
  • Analyze retail sales data and marketing performance to optimize strategies and deliver insights to internal stakeholders.
  • Serve as a trusted point of contact for retail partners and build strong, collaborative relationships.
  • Build relationships with key licensees to assist in the optimization and development of retail opportunities.
  • Assist in the development and implementation of collaborative strategic plans with key retail accounts.
  • Collaborate with the Director of Marketing and Partnerships account team to identify opportunities and develop hypothesis around growth opportunities for retailer consulting projects.
  • Manage projects related to retail consulting projects, ensuring clear timelines, cross-functional coordination, and on-time delivery.
  • Collaborate with internal teams to develop strategies that elevate the campus bookstore experience.
  • Conduct peer benchmarking and analyze consumer behavior trends to inform merchandising, marketing, and customer engagement tactics.
  • Provide insights and recommendations to improve product presentation, assortment planning, and in-store storytelling specific to the college market.
  • Identify opportunities for innovation in the college retail space and share best practices across partner stores and internal stakeholders.
Qualifications:
  • 4+ years of experience in retail marketing, shopper marketing, or category management.
  • Proven experience working with major retailers
  • Experience or exposure to the college licensing or sports licensing industries is a plus
  • Strong project management skills with the ability to juggle multiple priorities and stakeholders.
  • Strong organization and strategic-thinking skills to turn objectives into an actionable plan.
  • Excellent communication and relationship-building skills.
  • Proficiency in basic Microsoft Suite required, experience with Monday.com and Canva is a plus


Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Retail Strategy and Activation Specialist

19087 Wayne, Pennsylvania M&T Bank

Posted 1 day ago

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Job Description

**Overview:**
Support regional and market productivity through expert sales and service consultation with both Retail Leadership and field teams. Craft and execute dynamic strategies aimed at accelerating market growth, capitalizing on field feedback, reinforcing attainment of the Retail Performance objectives and measures, and driving community engagement.
**Primary Responsibilities:**
+ Review and support performance, through reporting and observations, in your respective Retail Market and Regions to increase productivity and leverage areas of strength to enhance results.
+ Consultant to the Regional Manager on Performance, providing recommendations for support through infrastructure tools and resources.
+ Assist with implementation and influence activities/initiatives around areas of focus that lead to Retail Market growth.
+ Partner with the Retail Strategy & Activation Manager on initiatives to implement in the respective Retail Market around determined areas of focus.
+ Leverage and gaining helpful insight on the tools and resources to elevate Market growth and productivity.
+ Bring forward change and education/communication to the Retail Regional Managers and Branch Teams for understanding. Ensure the teams are well prepared with the resources and tools needed for further communication to the branch teams.
+ Participate as an active partner in Branch Manager meetings, Retail Market refresher sessions, Retail Regional Manager weekly performance calls acting as a subject matter expert for banker sales and service questions/needs. Actively dedicate time asking pinpointed questions that correspond to specific initiatives gathering insights/feedback.
+ Conduct field visits centered around process in the branch to gain an understanding of where the field is in their knowledge and adoption of specific routines, performance activities, and community engagement, while providing best practices and recommendations
+ Influence community engagement activities which lead to deepening and creating new relationships in the Market.
+ Provide support around strategic initiative efforts that locally and bank wide reinforce, recognize, and celebrate the field.
+ Provide support on specific major sponsorships for your respective Retail Market that elevate the brand while deepening relationships.
+ Provide support on dedicated meetings/projects/initiatives for your respective Retail Market as warranted.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Completing other related duties as assigned.
**Scope of Responsibilities:**
The position utilizes multiple resources to assist branches and Retail Leadership with successful execution of revenue generating activities including Retail Performance Initiatives and Community Engagement Activities within the retail network. The position develops effective relationships with persons in all levels across various business lines and support areas. The position must efficiently manage multiple priorities with various deadlines.
**Education and Experience Required:**
Confident understanding of how to grow productivity utilizing the retail performance infrastructure, tools, processes, and reporting.
**Education and Experience Preferred:**
+ Bachelor's degree in business, Communications, related field, or equivalent work experience; or in lieu of a degree a minimum of four years' work experience or equivalent.
+ Minimum of five years proven and financial services
+ Excellent project management, time management, negotiations, as well as written and verbal communication skills.
+ Strong interpersonal skills and ability to interact professionally with all management levels.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $66,979.45 - $111,632.42 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Radnor, Pennsylvania, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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Manager, Retail Strategy - Orange Apron Media

30383 Atlanta, Georgia Home Depot

Posted 10 days ago

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Job Description

Position Purpose:

The Retail Strategy Manager will support our advertising business for The Home Depot. This position will drive the program management of new business opportunities. Responsible for developing go-to-market strategies and working with the Sr. Manager to incorporate emerging opportunities into the Retail Media roadmap. This position will oversee and conduct competitor and industry research to cultivate sustainable business growth. We are seeking a manager with experience in the financial services industry that can help innovate our marketing strategies with financial partners. The Retail Media Strategy Manager is expected to make data-driven decisions that deliver foundational excellence, innovative thought leadership, and scalable processes. This is a unique opportunity to join a small, highly visible team that's reshaping digital advertising in the world's largest home improvement retailer.

Key Responsibilities:

  • 25% Define Requirements - Strategically define business requirements, process maps, and offering documentation for new opportunities; Collaborate with Product Strategy & Insights Sr. Manager to sequence opportunities on roadmap

  • 35% New Business Opportunities - Identify potential new business opportunities via review of competitive benchmarks, internal data, vendor feedback, and internal stakeholder feedback

  • 15% New Offerings - Manage New Offerings Sr. Business Analyst in building out business requirements

  • 25% Offering Development - Track offering development across IT, Analytics, MarTech, and other internal stakeholders

Direct Manager/Direct Reports:

  • This position typically reports to Senior Manager, Product Strategy & Insights

  • This position has 1 Direct Report

Travel Requirements:

  • No travel required.

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

  • Must be eighteen years of age or older.

  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • Financial industry experience

  • Bachelor's degree in marketing, advertising, or a business-related field

  • Project management, business analysis, and/or pragmatic product management certifications.

  • 5-7 years of professional experience focused in related fields (i.e. marketing or product management experience at a retail company, advertising agency, or consulting firm)

  • Experience in retail websites, e-commerce, and/or analytics

  • Experience working with SharePoint, Excel, and PowerPoint

  • A data-driven mindset and ability to leverage analysis to make business recommendations

  • Experience managing projects and working with cross-functional stakeholders

  • A collaborative mindset and the ability to triage needs across multiple stakeholders

  • Ability to manage deadlines & milestones across multiple simultaneous projects

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

  • No additional education

Minimum Years of Work Experience:

  • 4

Preferred Years of Work Experience:

  • No additional years of experience

Minimum Leadership Experience:

  • None

Preferred Leadership Experience:

  • None

Certifications:

  • None

Competencies:

  • Decision Quality

  • Collaborates

  • Drives Engagement

  • Ensures Accountability

  • Plans and Aligns

  • Communicates Effectively

  • Customer Focus

  • Develops Talent

  • Drives Results

  • Manages Conflict

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

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Manager, Retail Strategy - Orange Apron Media

30309 Midtown Atlanta, Georgia Home Depot

Posted 4 days ago

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Job Description

**Position Purpose:**
The Retail Media Strategy Manager will support our advertising business for The Home Depot. This position will drive the program management of new business opportunities. Responsible for developing go-to-market strategies and working with the Sr. Manager to incorporate emerging opportunities into the Retail Media roadmap. This position will oversee and conduct competitor and industry research to cultivate sustainable business growth. The Retail Media Strategy Manager is expected to make data-driven decisions that deliver foundational excellence, innovative thought leadership, and scalable processes. This is a unique opportunity to join a small, highly visible team that's reshaping digital advertising in the world's largest home improvement retailer.
**Key Responsibilities:**
+ 25% Define Requirements - Strategically define business requirements, process maps, and offering documentation for new opportunities; Collaborate with Product Strategy & Insights Sr. Manager to sequence opportunities on roadmap
+ 35% New Business Opportunities - Identify potential new business opportunities via review of competitive benchmarks, internal data, vendor feedback, and internal stakeholder feedback
+ 15% New Offerings - Manage New Offerings Sr. Business Analyst in building out business requirements
+ 25% Offering Development - Track offering development across IT, Analytics, MarTech, and other internal stakeholders
**Direct Manager/Direct Reports:**
+ This position typically reports to Senior Manager, Product Strategy & Insights
+ This position has 1 Direct Report
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Excellent written and verbal communication skills
+ Bachelor's degree in marketing, advertising, or a business-related field
+ Project management, business analysis, and/or pragmatic product management certifications.
+ 5-7 years of professional experience focused in related fields (i.e. marketing or product management experience at a retail company, advertising agency, or consulting firm)
+ Experience in retail websites, e-commerce, and/or analytics
+ Experience working with SharePoint, Excel, and PowerPoint
+ A data-driven mindset and ability to leverage analysis to make business recommendations
+ Experience managing projects and working with cross-functional stakeholders
+ A collaborative mindset and the ability to triage needs across multiple stakeholders
+ Ability to manage deadlines & milestones across multiple simultaneous projects
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 4
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Decision Quality
+ Collaborates
+ Drives Engagement
+ Ensures Accountability
+ Plans and Aligns
+ Communicates Effectively
+ Customer Focus
+ Develops Talent
+ Drives Results
+ Manages Conflict
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Manager, Retail Strategy - Orange Apron Media

30309 Midtown Atlanta, Georgia Home Depot

Posted 4 days ago

Job Viewed

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Job Description

**Position Purpose:**
The Retail Strategy Manager will support our advertising business for The Home Depot. This position will drive the program management of new business opportunities. Responsible for developing go-to-market strategies and working with the Sr. Manager to incorporate emerging opportunities into the Retail Media roadmap. This position will oversee and conduct competitor and industry research to cultivate sustainable business growth. We are seeking a manager with experience in the financial services industry that can help innovate our marketing strategies with financial partners. The Retail Media Strategy Manager is expected to make data-driven decisions that deliver foundational excellence, innovative thought leadership, and scalable processes. This is a unique opportunity to join a small, highly visible team that's reshaping digital advertising in the world's largest home improvement retailer.
**Key Responsibilities:**
+ 25% Define Requirements - Strategically define business requirements, process maps, and offering documentation for new opportunities; Collaborate with Product Strategy & Insights Sr. Manager to sequence opportunities on roadmap
+ 35% New Business Opportunities - Identify potential new business opportunities via review of competitive benchmarks, internal data, vendor feedback, and internal stakeholder feedback
+ 15% New Offerings - Manage New Offerings Sr. Business Analyst in building out business requirements
+ 25% Offering Development - Track offering development across IT, Analytics, MarTech, and other internal stakeholders
**Direct Manager/Direct Reports:**
+ This position typically reports to Senior Manager, Product Strategy & Insights
+ This position has 1 Direct Report
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Financial industry experience
+ Bachelor's degree in marketing, advertising, or a business-related field
+ Project management, business analysis, and/or pragmatic product management certifications.
+ 5-7 years of professional experience focused in related fields (i.e. marketing or product management experience at a retail company, advertising agency, or consulting firm)
+ Experience in retail websites, e-commerce, and/or analytics
+ Experience working with SharePoint, Excel, and PowerPoint
+ A data-driven mindset and ability to leverage analysis to make business recommendations
+ Experience managing projects and working with cross-functional stakeholders
+ A collaborative mindset and the ability to triage needs across multiple stakeholders
+ Ability to manage deadlines & milestones across multiple simultaneous projects
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 4
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Decision Quality
+ Collaborates
+ Drives Engagement
+ Ensures Accountability
+ Plans and Aligns
+ Communicates Effectively
+ Customer Focus
+ Develops Talent
+ Drives Results
+ Manages Conflict
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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Experience Design Lead - Retail Strategy & Planning

44101 Cleveland, Ohio PNC

Posted 1 day ago

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Job Description

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Experience Design Lead, you will be within PNC's Retail Strategy & Planning organization.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. Preferred Locations include Pittsburgh, PA & Cleveland, OH.
**Job Description**
+ Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
+ Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
+ Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers. Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
+ Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
+ Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
+ Coaches and mentors junior staff; Assists management team in training new staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
**Competencies**
Business Analytics, Creativity, Design Thinking, Effective Communications, Graphic Visualization, Group Facilitation, Product Development Life Cycle, Requirements Analysis, Solutions Development, User Experience Design, User Interface Design
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Experience Design Lead - Retail Strategy & Planning

15222 Pittsburgh, Pennsylvania PNC

Posted 1 day ago

Job Viewed

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Job Description

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Experience Design Lead, you will be within PNC's Retail Strategy & Planning organization.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. Preferred Locations include Pittsburgh, PA & Cleveland, OH.
**Job Description**
+ Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
+ Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
+ Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers. Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
+ Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
+ Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
+ Coaches and mentors junior staff; Assists management team in training new staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
**Competencies**
Business Analytics, Creativity, Design Thinking, Effective Communications, Graphic Visualization, Group Facilitation, Product Development Life Cycle, Requirements Analysis, Solutions Development, User Experience Design, User Interface Design
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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