767 Retail Strategy jobs in the United States

About The Role
Reporting to the Director of Retail Operations, Retail Strategic Analyst is responsible for driving retail performance through providing critical analytical support to evaluate the impact of retail strategic initiatives and special projects, and to optimize labor and implement workforce management strategies. Strategic initiatives and special projects include developing Retail CRM tools (eg. Salesforce, Zoom), expanding LCO services, enhancing operational efficiencies, creating monthly/quarterly/adhoc business drivers, team incentive and bonus programs, etc. The position is also responsible for maintaining accurate reporting within Retail's CRM and WFM platforms, translating data and insights into easily understandable narratives and key actions for stores to drive sales, improve customer experience, and optimize productivity of store staff.

This role requires strong analytical skills, business acumen, and the ability to collaborate cross-functionally with the leadership, operations, and planning teams. You love diving deep and using data to identify opportunities. You are results oriented and have thrived in a highly ambiguous environment. You know how to be scrappy but operate as part of a larger team and business. You are someone who is willing to roll up your sleeves, have ownership, and are maniacally focused on delivering results.

What You Get To Do Every Day

• Provide analytical support to understand financial impact and ROI on retail initiatives & special projects to support business decision making.
  
• Assist in developing and managing regular bonus schemes and targeted incentive programs to reinforce areas of the business; reconcile bonus and incentive payouts for payroll.
  
• Develop and maintain retail data dashboards within Retail's CRM platform, Salesforce, and identify opportunities in clienteling strategy to drive sales.
  
• Analyze labor costs within stores, and provide ad hoc analysis on labor and traffic trends; make recommendations to improve scheduling efficiency, employee productivity, and employee satisfaction.
  
• Manage Retail's WFM system, adjusting labor models as needed to align with business trends, maintaining data within the system, and working with field teams to improve knowledge and adaptation of the platform.
  
• Develop and distribute labor and schedule SOP adherence reporting; reconcile labor on daily, weekly, monthly and quarterly basis and communicate insights to Retail leadership.
  
• Provide ad hoc reporting - hindsight reporting, performance tracking, cost analysis, analysis workload execution in stores, etc. related to retail special projects.
  
• Perform any other related duties as required or assigned by Retail Operations
  

What You Bring To The Role

Minimum Requirements:

• 2 years of experience in CRM and/or Workforce Management roles for a minimum of 10 locations
  
• 2+ years of experience in retail environment; leadership experience is preferred
  
• Demonstrated skills with retail metrics and scheduling data to drive WFM outputs
  
• Advanced proficiency with Excel, Tableau, Looker
  
• Strong financial acumen and ability to understand business needs
  
• Strong analytical and organizational skills
  
• Excellent accuracy and attention to detail, with a strong sense of responsibility and follow-through
  
• Strong communication skills with a proven ability to build cross functional partnerships to make effective decision
  

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan
  
• 401K with Company Match
  
• Medical, Dental & Vision Insurance
  
• Paid Parental Leave
  
• 9 Paid Company Holidays
  
• Flexible Time Off (With Manager Approval)
  
• Find out more about our Benefits here.
  

The expected salary range for this role is $80,000.00-$95,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Our client is looking for an visionary and results-oriented Director of Omni-Channel Retail Strategy to lead their efforts in delivering seamless and engaging customer experiences across all touchpoints. This is a fully remote role, empowering you to shape the future of retail from anywhere within the US. You will be responsible for developing and executing a comprehensive omni-channel strategy that integrates online, mobile, and physical retail environments. This includes driving initiatives related to e-commerce, in-store technology, customer relationship management (CRM), loyalty programs, and supply chain optimization to ensure a cohesive brand experience. The Director will analyze market trends, customer behavior, and competitive landscapes to identify new opportunities and challenges. You will collaborate closely with marketing, sales, operations, and technology teams to implement innovative solutions that enhance customer engagement, drive sales, and improve operational efficiency. Key responsibilities include defining key performance indicators (KPIs), tracking performance, and iterating on strategies based on data insights. The ideal candidate will possess a deep understanding of modern retail dynamics, digital transformation, and customer-centricity. Exceptional strategic thinking, leadership, and communication skills are paramount. Proven experience in developing and launching successful omni-channel initiatives is essential. This role requires a proactive, data-driven approach and the ability to influence stakeholders at all levels. You will be a catalyst for change, inspiring teams to embrace new ways of working and delivering exceptional value to our customers. This remote-first position offers unparalleled flexibility and the opportunity to make a significant impact on the company's retail future.

Responsibilities:

• Develop and implement a cohesive omni-channel retail strategy.
• Oversee the integration of online, mobile, and physical retail channels.
• Drive initiatives to enhance customer experience and engagement across all touchpoints.
• Analyze market trends, customer data, and competitive insights to inform strategy.
• Collaborate with cross-functional teams to execute omni-channel initiatives.
• Define, track, and report on key performance indicators (KPIs) for omni-channel performance.
• Identify and implement new technologies and solutions to support omni-channel objectives.
• Lead and mentor teams involved in omni-channel operations and development.
• Champion a customer-centric approach throughout the organization.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• 10+ years of progressive experience in retail, with a significant focus on omni-channel strategy and execution.
• Proven track record of successfully developing and implementing integrated retail experiences.
• Deep understanding of e-commerce, digital marketing, CRM, and loyalty programs.
• Strong analytical and data interpretation skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Experience with retail technologies and platforms.
• Ability to think strategically and drive tactical execution in a remote environment.

Our client is seeking an accomplished and forward-thinking Head of E-commerce Operations to lead their online retail strategy. This is a critical, fully remote leadership role, responsible for driving online sales growth, optimizing the customer journey, and ensuring seamless operational execution. You will oversee all aspects of the e-commerce platform, including website management, order fulfillment, inventory control, customer service, and digital marketing integration. The ideal candidate possesses a deep understanding of e-commerce best practices, a data-driven approach to decision-making, and a proven ability to manage complex online operations in a remote-first environment.

Key Responsibilities:

• Develop and execute a comprehensive e-commerce strategy to achieve revenue targets and market share growth.
• Manage the day-to-day operations of the e-commerce platform, ensuring optimal performance, user experience, and conversion rates.
• Oversee order processing, fulfillment, shipping, and returns to ensure customer satisfaction.
• Implement and manage inventory management systems to maintain stock accuracy and availability.
• Lead and mentor the e-commerce operations team, fostering a collaborative and high-performance culture.
• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
• Collaborate with marketing, merchandising, and technology teams to align on initiatives.
• Manage relationships with third-party logistics providers and technology partners.
• Stay current with emerging e-commerce technologies and market trends.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• 10+ years of progressive experience in e-commerce operations and management.
• Demonstrated success in driving significant online sales growth and improving customer experience.
• Expertise in e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud), analytics tools (e.g., Google Analytics), and CRM systems.
• Strong understanding of digital marketing channels and their integration with e-commerce.
• Excellent leadership, strategic thinking, and problem-solving abilities.
• Proven ability to manage teams and projects effectively in a remote setting.

This executive-level position is essential for driving our client's online success. If you are a results-oriented leader with a passion for e-commerce innovation, we encourage you to apply.

**Position Purpose:**
The Retail Media Strategy Manager will support our advertising business for The Home Depot. This position will drive the program management of new business opportunities. Responsible for developing go-to-market strategies and working with the Sr. Manager to incorporate emerging opportunities into the Retail Media roadmap. This position will oversee and conduct competitor and industry research to cultivate sustainable business growth. The Retail Media Strategy Manager is expected to make data-driven decisions that deliver foundational excellence, innovative thought leadership, and scalable processes. This is a unique opportunity to join a small, highly visible team that's reshaping digital advertising in the world's largest home improvement retailer.
**Key Responsibilities:**
+ 25% Define Requirements - Strategically define business requirements, process maps, and offering documentation for new opportunities; Collaborate with Product Strategy & Insights Sr. Manager to sequence opportunities on roadmap
+ 35% New Business Opportunities - Identify potential new business opportunities via review of competitive benchmarks, internal data, vendor feedback, and internal stakeholder feedback
+ 15% New Offerings - Manage New Offerings Sr. Business Analyst in building out business requirements
+ 25% Offering Development - Track offering development across IT, Analytics, MarTech, and other internal stakeholders
**Direct Manager/Direct Reports:**
+ This position typically reports to Senior Manager, Product Strategy & Insights
+ This position has 1 Direct Report
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Excellent written and verbal communication skills
+ Bachelor's degree in marketing, advertising, or a business-related field
+ Project management, business analysis, and/or pragmatic product management certifications.
+ 5-7 years of professional experience focused in related fields (i.e. marketing or product management experience at a retail company, advertising agency, or consulting firm)
+ Experience in retail websites, e-commerce, and/or analytics
+ Experience working with SharePoint, Excel, and PowerPoint
+ A data-driven mindset and ability to leverage analysis to make business recommendations
+ Experience managing projects and working with cross-functional stakeholders
+ A collaborative mindset and the ability to triage needs across multiple stakeholders
+ Ability to manage deadlines & milestones across multiple simultaneous projects
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 4
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Decision Quality
+ Collaborates
+ Drives Engagement
+ Ensures Accountability
+ Plans and Aligns
+ Communicates Effectively
+ Customer Focus
+ Develops Talent
+ Drives Results
+ Manages Conflict
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**Now Brewing - director, retail pricing strategy! #tobeapartner**
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a high-performing team of pricing professionals and collaborate cross-functionally to develop and execute strategic pricing initiatives. Your expertise will drive revenue growth, margin optimization, and alignment with our brand and business objectives.
**As a director of pricing, you will.**
- Lead Strategic Pricing Initiatives: Design and implement pricing strategies across product categories and channels to maximize profitability, customer value, and market competitiveness.
- Conduct Market & Competitive Analysis: Monitor market trends, customer behavior, and competitor pricing to inform proactive pricing decisions.
- Optimize Menu Pricing: Use advanced analytics and pricing tools to recommend pricing for new products, refine existing pricing structures, and support pricing tests and architecture.
- Enable Cross-functional Alignment: Partner with Product, Marketing, Finance, and Operations to ensure pricing strategies support product lifecycle, brand positioning, and go-to-market plans.
- Establish Pricing Governance: Develop and maintain pricing policies, controls, and governance frameworks to ensure consistency, compliance, and transparency.
- Monitor Pricing Performance: Define and track KPIs to evaluate pricing effectiveness, conduct post-implementation reviews, and recommend data-driven adjustments.
- Champion Customer-Centric Pricing: Integrate customer insights and segmentation into pricing strategies to enhance value perception and loyalty.
- Lead and Develop Talent: Inspire, mentor, and grow a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement.
**We'd love to hear from people with:**
- Degree in a quantitative field such as Economics, Finance or related field.
- +5 years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector.
- Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools.
- Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams.
- Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies.
- Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
**Join us and inspire with every cup. Apply today!**
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or ._

Retail Media Strategy Lead Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

Kimberly-Clark North America is seeking a strategic, analytically minded individual to join its Business Unit Sales organization.  The role is a great fit for an ambitious, innovative candidate who is eager to drive transformation and establish new norms within a fast-paced, high-growth, dynamic environment.

The Retail Media Strategy Lead, will play a critical role within the Digital and Omnichannel Marketing space, collaborating cross-functionally across brand, media, insights + analytics, customer development, and commercial analytics.  This role will be responsible for the brand’s Retail Media performance across Customers and will deliver via deep collaboration as part of a multi-functional operating model, embedded in the brand and business rhythm.

In this role, you will:

• Responsible for Brand Retail Media strategy/plans and performance across customers, working collaboratively with a cross-functional group including brand, media, and customer omnichannel teams
• Drives advanced integration of Retail Media into the yearly integrated marketing planning process as well as in-year overall brand/business unit investment strategy
• Partners with customer specific Omnichannel Marketing teams and agency partners to ensure Retail Media execution delivers on the strategy and plans are optimized for best performance
• Collaborates with Integrated Media Strategy Lead to harmonize retail and national media planning as well as audience and reach/frequency management; recommend spend by media vehicle/tactic
• Aligns with key BU partners to identify both pragmatic and strategic growth opportunities within Retail Media to accelerate Digital + Omnichannel share growth
• Responsible for paid search (and associated optimizations) across retailers by brand, leveraging analytic tools to maximize Retail Search performance across customers – including driving recommendations on Retail Media budget to link to brand strategy, including tactical inputs into audiences, keywords, organic vs. paid search, etc.
• Partners with agency and Omnichannel Marketing teams by Customer to ensure brand Retail Media strategies and plans/executions align with and maximize value from RMN JBPs
• Support rapid Retail Media optimizations + measurement – ensure real-time optimizations are done on an integrated basis with national optimizations.
• Navigate + influence a cross-functional, matrix organization to secure continued support from the right stakeholders at all levels (e.g. Executive leadership to Manager level) to drive business results
• Identifies and drives innovative approaches or new offerings/capabilities as part of learning plan for Brand Retail Media across customers

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s degree
• 5+ years of progressive experience omnichannel/customer marketing
• 2+ years of experience in digital functions, performance marketing or eCommerce.
• In-depth knowledge of/experience working with key retailers (e.g., Walmart, Target, Kroger, Amazon) on Digital Commerce and retail media/performance marketing
• Experience at either Media/Commerce Agency, Retail Media Network / Platform, or in Digital Commerce Marketing at a CPFG is required.  Experience in two or more of those is preferred.
• Broad knowledge of retailer media platforms and success go-to-market executions that achieve positive ROIs
• Ability to analyze relevant data, insights, and information to identify opportunities, develop strategies and execute plans to address.
• Experience integrating Retail Media + National Media strategies
• Ability to think and act strategically and to drive commercial planning and execution.
• Creative thinking and problem-solving skills.
• Experience working in a matrix organization with a proven track record of leading/driving change via influence 
• Travel requirements 10%

Preferred:

• Master’s degree
• CPG experience

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see /> 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristi c protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

#LI-Hybrid

Salary Range: 140,320 – 173,360 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. Primary Location Chicago Commercial Center Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

The Business Project Senior Advisor, Provider Contracting & Strategy is primarily responsible for negotiating, developing and executing strategies for effective management of network providers. This role will also be responsible for strategic and operational support of our network product team, including collaborating on the development, creation and maintenance of network products and will work cross-functionally with leaders in Proposals, Finance, Legal, Retail Network Operations and Sales & Account Management areas. This position is responsible for effective core service delivery to internal business partners/teams. The position must ensure deliverables are accurate, of high-quality, and operational excellence is achieved.

Essential Functions

• Provide consultative services on customize networks and working cross-functionally to meet and exceed client's network objectives.
• Lead various projects and associated tactics designed to enhance the effectiveness of the retail channels, as well as various initiatives created to support sales and account management
• Coordinate and recruit retail providers to support the various pilot and custom network initiatives.
• Perform market analysis, client analysis and proposal preparation for strategic provider negotiations. Analyze, gather, and document requirements and risks associated with new as well as existing network solutions.
• Initiate and lead negotiations for provider contracts, including service area analysis, network development and strategy
• Provide leadership with strategic direction in executing product up-sells and sales support
• Assist cross-functional team in developing sales strategies that help differentiate Express Scripts in the marketplace and align our interest with those of our clients and their members.
• Collaborate with product teams to develop, execute and manage all network product initiatives.
• Provide leadership in the delivery of cross-functional support related to contract development and negotiations to include new products, existing networks and new networks.

Qualification

• BA/BS Degree or equivalent experience, preferred
• 5+ years relevant experience, preferred
• PBM, Pharmacy and/or Managed Care experience, preferred
• Excellent strategic thinking, conflict resolution and negotiation skills
• Excellent interpersonal skills with the ability to quickly build rapport with individuals at all levels
• Excellent verbal and written communication skills with the ability to make effective presentations to both internal and external leadership
• Detail-oriented with strong organizational skills
• Demonstrated exceptional project management skills with the ability to manage multiple projects and meet tight deadlines
• Must be adaptable and able to thrive in a fast-paced, changing environment
• Proficient knowledge of Microsoft Office; Power Point; e-mail and spreadsheet software
• Proficient knowledge of Teradata/SQL/Alteryx is a plus
• Proficient knowledge of Responsive (formerly RFPIO) strongly preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**Must be based within the M&T Bank footprint, specifically in or near Harrisburg, Lancaster, Chambersburg, or Altoona, PA.**
Proven branch leadership experience with a strong emphasis on performance enablement and strategic execution. Skilled in coaching teams to exceed goals, implementing continuous feedback practices, and fostering a culture of growth, accountability, and high performance. Demonstrated success in developing and executing sales strategies, as well as designing tools and processes that align individual performance with organizational objectives-driving operational excellence, team engagement, and customer satisfaction.
**Overview:**
Support regional and market productivity through expert sales and service consultation with both Retail Leadership and field teams. Craft and execute dynamic strategies aimed at accelerating market growth, capitalizing on field feedback, reinforcing attainment of the Retail Performance objectives and measures, and driving community engagement.
**Primary Responsibilities:**
+ Review and support performance, through reporting and observations, in your respective Retail Market and Regions to increase productivity and leverage areas of strength to enhance results.
+ Consultant to the Regional Manager on Performance, providing recommendations for support through infrastructure tools and resources.
+ Assist with implementation and influence activities/initiatives around areas of focus that lead to Retail Market growth.
+ Partner with the Retail Strategy & Activation Manager on initiatives to implement in the respective Retail Market around determined areas of focus.
+ Leverage and gaining helpful insight on the tools and resources to elevate Market growth and productivity.
+ Bring forward change and education/communication to the Retail Regional Managers and Branch Teams for understanding. Ensure the teams are well prepared with the resources and tools needed for further communication to the branch teams.
+ Participate as an active partner in Branch Manager meetings, Retail Market refresher sessions, Retail Regional Manager weekly performance calls acting as a subject matter expert for banker sales and service questions/needs. Actively dedicate time asking pinpointed questions that correspond to specific initiatives gathering insights/feedback.
+ Conduct field visits centered around process in the branch to gain an understanding of where the field is in their knowledge and adoption of specific routines, performance activities, and community engagement, while providing best practices and recommendations
+ Influence community engagement activities which lead to deepening and creating new relationships in the Market.
+ Provide support around strategic initiative efforts that locally and bank wide reinforce, recognize, and celebrate the field.
+ Provide support on specific major sponsorships for your respective Retail Market that elevate the brand while deepening relationships.
+ Provide support on dedicated meetings/projects/initiatives for your respective Retail Market as warranted.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Completing other related duties as assigned.
**Scope of Responsibilities:**
The position utilizes multiple resources to assist branches and Retail Leadership with successful execution of revenue generating activities including Retail Performance Initiatives and Community Engagement Activities within the retail network. The position develops effective relationships with persons in all levels across various business lines and support areas. The position must efficiently manage multiple priorities with various deadlines.
**Education and Experience Required:**
Confident understanding of how to grow productivity utilizing the retail performance infrastructure, tools, processes, and reporting.
**Education and Experience Preferred:**
+ Bachelor's degree in business, Communications, related field, or equivalent work experience; or in lieu of a degree a minimum of four years' work experience or equivalent.
+ Minimum of five years proven and financial services
+ Excellent project management, time management, negotiations, as well as written and verbal communication skills.
+ Strong interpersonal skills and ability to interact professionally with all management levels.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Harrisburg, Pennsylvania, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.