3 Saint Joseph Health System jobs in Mishawaka

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**Overview:**
The primary responsibility of the Bleeding Management Hospital Specialty Sales Representative (HSSR) is to represent key products within the Bleeding Management product portfolio with a primary responsibility for the launch of a new product within identified hospital accounts. The HSSR will play a vital role in the product launch through their engagement with customers related to disease awareness, product discussions and collaboration with key physicians and customer stakeholders to influence uptake for a new standard-of-care and product adoption in the treatment of their patients. The HSSR position requires strong sales and clinical expertise, business acumen and stakeholder relationships.
The Bleeding Management HSSR will focus on sales performance and engagement within the targeted accounts including call points in Anesthesiology, Cardiology, Hospital Pharmacy, Critical Care, Blood Bank and other departments and stakeholders necessary in the sales process. The HSSR is tasked to move at a rapid pace using the provided digital resources for customer engagement. The HSSR will need to utilize a CRM & Analytics technology platform for call planning/targeting, field communications, field reporting, sales data analysis, reporting and generating insights.
Other skill sets:
+ Remote engagement
+ Use of analytical data to generate insights
+ Application of data and insights to guide customer focused activities and solutions
+ Proficient use of existing tools like Excel, Word, PowerPoint
+ Use of Technology like digital platforms
**Primary Responsibilities:**
Sales Excellence/Clinical Expertise
+ Consistently demonstrate an in-depth knowledge of the targeted Bleeding Management plasma product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches. Provide branded product and clinical insights aligned with the product's label to relevant customers.
+ Lead in-depth discussions of disease state, and treatment approaches.
+ Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage.
+ Engage a broad range of audiences with various levels of expertise.
+ Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process.
+ Demonstrate account-based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
+ Develop physician influencer champions to submit and approve P&T requests to add product to formulary.
+ Develop physician influencer champions to drive a new standard-of-care and protocol changes within their related area of practice.
+ Utilization of corporate resources including the Key Account Manager, Managed Markets, Marketing, MSL, etc.
+ Key Opinion Leader mapping and appropriate relationship with Medical Liaison.
Business Acumen
+ Understand the major fluctuations a market can have and overall plasma economics of the system/institution, e.g. GPO, Distributor, membership, specific account trends.
+ Leverage a knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning with the ability to change course and modify business strategies or plans if needed.
+ Must know how to create a plan of action for key accounts through data analysis. (Recognize buying patterns, trends, lost business, anomalies in purchases, threats, opportunities, etc.) Use this information to have conversations with customers to generate sales.
+ Coordinate with other Therapeutic Sales Representatives to understand the entire book of business (product portfolio). If a hospital does not have a contract or use a Grifols product, how to move the business forward.
Stakeholder Engagement
+ Establish credibility and trust with key targeted customers to become regarded as a valued strategic partner and trusted advisor providing customer-centric solutions. Consistently demonstrate follow through and the responsibility to ensure customer satisfaction is achieved.
+ Strong communication skills to external stakeholders. Strong communication and collaboration with Grifols internal stakeholders to align on national strategy and facilitate pull-through of key account priorities.
+ Biopharma collaboration across therapeutic boundaries to understand local market needs and aligned strategy for pull-through in both pre and post formulary additions and customer-centric solutions.
+ Manage resources to fulfill customer needs and impact pull through, e.g. HEOR or reimbursement specialist.
+ Gather and provide customer insights to Grifols internal stakeholders for development of integrated solutions for the regional or local system/customer/account.
+ Communicate/educate Legislative impacts to regional or local system/institution/account- leverage Corporate Affairs.
Legal, Ethics & Compliance:
+ Ensure appropriate training and alignment to guidance.
**Skills/Qualifications/Education Requirements:** (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
+ Position requires a BS/BA degree; Healthcare/Life Science and/or business/marketing degree is a plus.
+ 4 years pharmaceutical or biological sales experience is required with direct Hospital specific sales experience with at least 2+ years of recent experience
+ Previous experience influencing standard-of-care or protocol changes within institutional environments a bonus
+ Have a broad base of experience from previous positions with relationships and knowledge of the Hospital/Institutional environment preferred (For Example: Anesthesiology, Cardiology, Pharmacy, Blood Bank, Critical Care, Labor & Delivery, Trauma, etc.)
+ Demonstrated track record of success meeting and exceeding sales goals year-over-year through new customer conversions
+ Understanding of Pharmacy purchasing decisions and their relationship to an IDN, GPO and Distribution partner
+ Must be a self-starter capable of organizing time between many unexpected circumstances involved in day-to-day selling situations
+ Should have excellent communication skills, both written and verbal
+ Should have demonstrated proficiency in Word, Excel, Power Point and be able to perform market analysis presentations.
+ Should be able to effectively utilize a lap top computer on a daily basis for planning, call activity and other territory needs.
+ Overnight travel required
+ Weekend or evening work may be required
*Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
Learn more about Grifols ( ID:** 530067
**Type:** Regular Full-Time
**Job Category:** Sales/Sales Operations

**Employment Type:**
Full time
**Shift:**
**Description:**
**About Saint Joseph Health System**
Saint Joseph Health System ( (SJHS), a member of Trinity Health ( , is a not-for-profit health care system located in North Central Indiana. The two-hospital system includes Mishawaka Medical Center, ( a 254-licensed-bed community hospital, and Plymouth Medical Center, ( a 58-licensed-bed community hospital, as well as an ambulatory network offering primary care, specialty care, and immediate care services. SJHS offers acute-based hospital care and post-acute services including community wellness, home care, physician clinics, outpatient services, independent and assisted senior living, memory care, and affordable senior apartments.
For more information, visit sjmed.com . You can also follow Saint Joseph Health System on LinkedIn ( , Facebook ( , Instagram ( or X (formerly Twitter) ( .
**Saint Joseph Health System National Honors**
+ Saint Joseph Health System was identified as one of the nation's 15 Top Health Systems according to an independent quality analysis by PINC AI, the technology and services brand of Premier, Inc. ( (NASDAQ: PINC), in partnership with Fortune ( magazine. SJHS was ranked #4 in the category of Top Small Health Systems.
+ Saint Joseph Health System Mishawaka Medical Center has been recognized as high performing in four adult procedures and conditions by _U.S. News & World Report_ in the magazine's 2024-2025 Best Hospitals Rankings: chronic obstructive pulmonary disease (COPD), heart attack, hip replacement and knee replacement.
+ In 2024, Saint Joseph Health System was recognized by the Indiana Hospital Association (IHA) in partnership with State Health Commissioner Lindsay Weaver, M.D., FACEP, for its commitment to infant and maternal health at the fifth annual INspire Hospital of Distinction recognition program. Excellence in Infant and Maternal Health | Saint Joseph Health System
+ Saint Joseph Health System was awarded a 2024 Gold Bell Seal for Workplace Mental Health by Mental Health America (MHA).
**POSITION PURPOSE**
Serves as a member of the Regional Health Ministry's (RHM) senior leadership team. Provides clinical and administrative leadership for planning, organizing, directing, monitoring, and evaluating safe high-quality patient care across the continuum to advance clinical practice and patient care consistent with the ANA Scope of Practice and American Nurses Credentialing Center Magnet Standards.
**ESSENTIAL FUNCTIONS**
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Participates in the administration of the Regional Health Ministry as a full member of the senior leadership team, including strategic planning, execution, change management, and organizational decision-making. Develops and implements nursing's mission, vision, values and strategic, short- and long-term goals and objectives, standards of care and operating plans for patient care services.
Collaborates with the senior leadership team in the development and implementation of operating and capital budgets.
Develops and implements ongoing measures/evaluation methods related to all dimensions of performance inclusive of budget and productivity targets.
Develops and implements plans, including education and required competencies that ensure staffing for safe high-quality patient care.
Ensures the recruitment, retention, development, succession planning for and engagement of quality patient care associates and leadership. Promotes an environment of shared leadership and decision making.
Participates in evaluating, selecting, and integrating health care technology and information systems that support patient care.
In collaboration with the Chief Medical Officer and the Chief Quality Officer, serves as a sponsor and develops and directs the implementation of effective evidence-based programs to measure, analyze and continuously improve the safety and quality of all patient care services through empiric outcomes.
Ensures compliance with all health care standards and requirements established by various licensing, regulatory and accreditation bodies.
10. Communicates on a regular basis with senior leaders, the medical staff, the board and other identified stakeholders' achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction.
Participates in regional decision-making and workgroups, assuming leadership in implementing improvement changes within the Regional Health Ministry.
12. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
**VISION**
As a mission-driven, innovative health organization, we will become a leader in improving the health of our communities and each person we serve. We will be the most trusted partner for life.
Promise Statement
We Listen. We Partner. We Make it Easy.
Our Actions
·Listen to understand.
·Learn continuously.
·Keep it simple.
·Create solutions.
·Deliver outstanding service.
·Own and speak up for safety.
·Expect, embrace and initiate change.
·Demonstrate exceptional teamwork.
·Trust and assume goodness of intentions.
·Hold myself and others accountable for results.
·Communicate directly with respect and honesty.
·Serve every person with empathy, dignity and compassion.
·Champion diversity, equity and inclusion.
**LEADERSHIP COMPETENCIES**
**As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:**
**Mission Statement:** We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
**Core Values:**
+ **Reverence:** We honor the sacredness and dignity of every person.
+ **Commitment to Those who are Poor:** We stand with and serve those who are poor, especially those most vulnerable.
+ **Justice:** We foster right relationships to promote the common good, including sustainability of Earth.
+ **Stewardship:** We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
+ **Integrity:** We are faithful to those we say we are.
**MINIMUM QUALIFICATIONS**
State Registered Nursing license
Master's degree-level education is required. Either the Bachelor degree or the Master degree **MUST** be in Nursing. Doctoral education is preferred
Minimum of five (5) years executive/director level leadership experience in patient care in an acute care setting
Advanced knowledge of professional nursing practice in an executive or specialty practice area as evidenced through certification (e.g., CENP, NEA-BC, FACHE, etc.). Certification required within 18 months of hire.
Member of a professional nursing organization
A thorough understanding of the Electronic Medical Record, concepts of clinical informatics, and other advanced health care technologies
A thorough understanding of the health care environment and all applicable laws and regulations
In depth knowledge of system thinking, change leadership, shared governance, matrix reporting, continuous improvement, process excellence, and financial and productivity management.
Demonstrated ability to collaborate with all members of the administrative and health care team.
The ability to synthesize and interpret large amounts of clinical, quality, and financial data
Demonstrated problem solving and critical thinking skills.
Demonstrated ability to model the use of evidence-based leadership/practice, and project management skills.
Displays excellent interpersonal and communication skills to provide advice, counsel and leadership to staff, physicians, patients, and the community.
Experience leading within an ANCC Magnet© designated organization is preferred.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**
Must be able to balance, manage and adapt to frequently changing work priorities, and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to the various Trinity Health sites as needed.
_The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned._
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran