2948 Sales Associates jobs in Mesa

We bring first-class service across each market we support. As a Sales Guide (100% onsite) at Rio Salado Parkway in Tempe, AZ, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Sales Guide builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan. During a Typical Day, You'll Duties and Responsibilities • Provide an exceptional customer experience in every interaction. • Owns the buying experience from beginning to end. • Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process. • Use provided leads to convert into sales opportunities. • Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination. • Responsible for resolving customer issues including issues with their account, underwriting, or additional requirements needed for their loan application. • Utilization of the client software tools as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process. • Collaborate with internal teams and/or departments to resolve issues. • Responsible for documenting customer inquiries and underwriting process. • Identifies and presents out-of-the-box ideas and process improvement changes and enhancements to other team members and leaders that will ensure this program is second to none. What You Bring to the Role Education/Experience • High School Diploma required. Associate degree or Bachelor's degree preferred. 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof. • Achieving targets and closing sales leads. • Knowledge of the automotive industry a plus. • Car sales experience a plus. Online purchasing (eCommerce) knowledge a plus Skills • High level of trust and integrity • Passion and experience in negotiation to close a sale • Ability to handle objections and rebuttals while quickly adjusting to customer concerns • Strong verbal and written communication skills • Detailed listening skills • Strong customer service, interpersonal and relationship building skills • Time management and ability to prioritize projects and customer needs • Conflict resolution skills - listen to the customer • Exercise good service and business judgment with end goal of customer satisfaction • Excellent English language, oral and written, with grammatical knowledge and etiquette • Ability to sway the opinion of others through verbal and/or written correspondence • Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation • Use of technology for product resourcing to resolve customer issues • Typing Skills (minimum 30wpm) • Knowledgeable in MS Office, Email, Texting and Chat • Ability to work through multiple computer screens • Ability to reach specified goals as set forth and meet Performance Expectations • Ability to work calmly under pressure • Displays professionalism in demeanor, language, and appearance What You Can Expect $19.50 per hour Bonus and Incentives during Operations based on the cars sold will be discussed during the interview process Plus benefits: • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs • Employee Rewards Program A Bit More About Your Role Hours of operation: Monday to Friday 7:00 am - 6:00 pm MST, Saturday and Sunday 7:00 am - 4:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week. About Us Established in 2000, we have contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a We team member, you can expect: Culture of Service - to be treated like you are the customer from day one Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions Respect - a team that is accountable, dependable and gives you their full attention Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth - lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, We require all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. We is an Equal Opportunity Employer. Please note that neither we nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such bank account details from applicants at any point in the recruitment process. #LI-Onsite

W e bring first-class service across each market we support . As a Sales Guide (100% onsite) at Rio Salado Parkway in Tempe, AZ , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing

The Sales Guide builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan.

During a Typical Day, You'll

Duties and Responsibilities

• Provide an exceptional customer experience in every interaction.

• Owns the buying experience from beginning to end.

• Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process.

• Use provided leads to convert into sales opportunities.

• Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination.

• Responsible for resolving customer issues including issues with their account, underwriting, or additional requirements needed for their loan application.

• Utilization of the client software tools as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process.

• Collaborate with internal teams and/or departments to resolve issues.

• Responsible for documenting customer inquiries and underwriting process.

• Identifies and presents out-of-the-box ideas and process improvement changes and enhancements to other team members and leaders that will ensure this program is second to none.

What You Bring to the Role

Education/Experience

• High School Diploma required. Associate degree or Bachelor's degree preferred.

• 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof.

• Online purchasing (eCommerce) knowledge a plus

Description

At Percepta, we bring first-class service across each market we support. As a Sales Representative (Automotive Internet Sales) working on-site at our Rio Salado Parkwa y location in Tempe, AZ , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing

The Sales Representative builds and maintains trust as a skilled expert, providing comprehensive support to customers and prospective buyers through the purchasing process. This role works to simplify the process by educating customers at varying stages of the car-buying process. This includes responding to questions, resolving issues, including answering questions on underwriting procedures. This role will require the Guide to reach out to prospective customers using leads via SMS, phone, chat, and email. The Sales Guide has a key role in mitigating risk and safeguarding customer information and ensuring the customer is set up successfully in their loan.

During a Typical Day, You’ll

• Provide an exceptional customer experience in every interaction.

• Own the buying experience from beginning to end.

• Assist the customer with vehicle selection, explaining the financing terms, and guiding them through the verification process.

• Use the provided leads to convert into sales opportunities.

• Manage the underwriting process with the customer by reviewing and ensuring all required documentation is gathered and submitted for financing determination.

• Be responsible for resolving customer issues, including issues with their account, underwriting, or additional requirements needed for their loan application.

• Utilize the client software tools, as well as external tools such as consumer credit bureaus and other internet sources, to assist in the underwriting process.

• Collaborate with internal teams and/or departments to resolve issues.

• Be responsible for documenting customer inquiries and the underwriting process.

• Identify and present out-of-the-box ideas and process improvement changes, and enhancements to other team members and leaders that will ensure this program is second to none.

What You Bring to the Role

• High School Diploma (required); Associate or Bachelor's degree preferred

• 2 years of experience in a Sales Contact Center, hospitality industry, financial industry, or any combination thereof.

• Ability to achieve targets and close sales leads.

• Knowledge of the automotive industry is a plus.

• Car sales experience is a plus. Online purchasing (e-commerce) knowledge is a plus

• High level of trust and integrity

• Passion and experience in negotiation to close a sale

• Ability to handle objections and rebuttals while quickly adjusting to customer concerns

• Strong verbal and written communication skills

• Detailed listening skills

• Strong customer service, interpersonal, and relationship-building skills

• Time management and the ability to prioritize projects and customer needs

• Conflict resolution skills – listen to the customer

• Exercise good service and business judgment with the end goal of customer satisfaction

• Excellent English language, oral and written, with grammatical knowledge and etiquette

• Ability to sway the opinion of others through verbal and/or written correspondence

• Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation

• Use of technology for product resourcing to resolve customer issues

• Typing Skills (minimum 30wpm)

• Knowledgeable in MS Office, Email, Texting, and Chat

• Ability to work through multiple computer screens

• Ability to reach specified goals as set forth and meet Performance Expectations

• Ability to work calmly under pressure

• Displays professionalism in demeanor, language, and appearance

What You Can Expect

• Starting hourly rate of $19.50 per hour (bonus and incentives during operations, based on the cars sold, will be discussed during the interview process)

• Health/Dental/Vision/Life Insurance

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• 401(k) with company match

• Vacation/Sick Time and Paid Holidays

• Tuition Reimbursement

• Employee Assistance Program

• Employee Discount Program

• Training and Development Programs

• Employee Rewards Program

A Bit More About Your Role

• Hours of operation: Monday to Friday 7:00 am - 6:00 pm MST, Saturday and Sunday 7:00 am - 4:00 pm, MUST be flexible to any 8-hour shift/5 days per week, for 40 hours per week.

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect:

• Culture of Service – to be treated like you are the customer from day one

• Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions

• Respect – a team that is accountable, dependable, and gives you their full attention

• Proactive – surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

• Career Growth – lots of learning opportunities for aspiring minds

• Diversity – be a part of our growing, diverse, and community-minded organization that is all about having fun!

• Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Onsite

Primary Location: US-AZ-Tempe

Req ID: 044Y0

Our company has been committed to helping our valued clients and supporting our team's personal and professional development. As we expand our sales team into new local markets, we're looking for individuals who value taking control of their income, maintaining a healthy work/life balance, and having continuous opportunities to grow. Our top priority is finding someone who aligns with our mission and core values of Ownership, Growth, and Service.

Position Description:

As a newly hired sales professional, you will attend our all-encompassing sales training program that merges online classroom learning with hands-on field training and sales mentorship within your assigned territory. Your dedicated field trainer will teach you the fundamental business sales cycle as well as the more nuanced and advanced sales techniques that we utilize. Prior sales experience is preferred but is not required; we will always train the right person.

You will be responsible for your own local territory, where you will engage with small and medium-sized businesses across various industries. Your role involves in-person meetings with business owners and decision-makers, introducing them to industry-leading supplemental insurance solutions that can be tailored to fit their team's needs. You will be working with employees on an individual basis as well as conduct presentations for employee groups ranging from 5 to 50+.

Core Responsibilities:

• Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
• Respond to client inquiries via phone, email, or text as needed
• Schedule meetings with potential and existing clients to understand their insurance needs
• Attend scheduled calls and meetings with your sales manager and team
• Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
• Build and nurture your own client portfolio
• Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
• Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
• Record daily work stats and sales activity updates at the end of each work day

• Strong interpersonal skills with the ability to build genuine connections quickly.
• A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles.
• Clearly-defined personal goals, a positive attitude, and optimistic outlook.
• Quick-thinking with exceptional situational awareness and critical thinking skills.
• Hunger for learning and growth, strong time management abilities, and the capability to work independently.
• Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers

• Pass a high-level pre-employment background check
• Active Drivers License and reliable transportation
• Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
• Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)

• Comprehensive classroom and field training program
• Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
• Health, dental and vision benefits offered after 60-days of employment
• Performance-based promotions
• Control of your schedule based on results achieved rather than time worked
• Continuing professional development classes, advanced sales trainings, and leadership development classes
• Culture of camaraderie, friendly competition, and success mindset

• Boston, MA - Syracuse, NY
• Phoenix, AZ - Houston, TX
• Columbus, OH
• Cleveland, OH (box) - Starkville, MS (box)
• Milwaukee, WI (box) - Lake Geneva, WI (box)

• Candidates must be US Citizen, Green Card holder, and/or require no sponsorship now or in the future.
• This opportunity is a fully remote role, with supply of laptop, company phone, corporate card, and mileage paid.
• Candidates qualify for a salary commensurate with experience, and once you meet that number, you are eligible for 100% commission. Candidates are expected to move to fully commissioned within 24 months or sooner if they choose.
• Ideal person will have experience within the corrugate box arena, including the sales packaging materials, or listings labeled box will need background sales of capital equipment to locations.

• Learn and adjust as needed to the market dynamics and business drivers that define long-term commercial strategies
• Maximize usage of internal resources to leverage knowledge of market trends and competition
• Analyze and effectively modify pricing dynamics within accounts to maximize positive collaboration
• Extend future account vision, and account growth plan for targeted customers by aligning market trends and customer needs
• Be a KPI monster by executing on weekly, monthly, quarterly, and annual sales targets
• Monitor profitability levels to track progress against budgeted targets and analyze monthly financial summaries
• Manage contractual relationships and negotiate multi-year contracts

• 3-5 years of corrugated sales experience, and if applying to box facility, the sales including capital equipment
• 2-3 years business-to-business (B2B)
• Ability to create and deliver engaging presentations to internal and external audiences
• Experience with Salesforce.com

• Makes a friend easily with people from all walks of life
• Is self-sacrificing and cares more about others needs than their own
• Has a talent for making other people feel great about themselves, quick to compliment and offer positive feedback
• Is deeply appreciated and spoken of highly by nearly all of their friend groups or former co-workers

• Respond to general emails and phone calls from clients
• Set follow-up appointments with prospective and current clients to review their needs
• Be present on scheduled calls or meetings with your sales team or manager
• Call on new businesses, referrals, and existing clients who need to be reserviced: Selling Business to Business
• Build and maintain your own book of business
• Meet with sales team manager as needed to discuss and set your upcoming monthly and quarterly target sales goals and quotas
• Develop relationships with local business owners in your territory
• Set your own scheduled working hours and submit them to your sales manager each week
• Follow up on provided sales leads and cold-call on businesses in person, balancing "cold" lead generation and sales with your warm leads and appointments with existing clients
• Submit your sales metrics and activity daily

• Virtual classroom training as well as hands-on sales training in your own territory
• Weekly draw pay with bonuses and commission eligibility upon start
• Quarterly and annual incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions
• Advancement and promotions based on personal performance
• Excellent ongoing professional development, advanced sales training, and leadership training
• Increased schedule flexibility once you have an established book of business
• Work around other like-minded, driven, caring people in a culture that feels like a family

• Already licensed in Health & Life general lines (or willing and able to obtain Health & Life producer license - licensing reimbursement offered)
• Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience.