What Jobs are available for Sales Operations in the United States?

The Sales Operations Coordinator is a key member of a centralized support team dedicated to enabling the success of the Account Management, Business Development, and Client Services teams. This role delivers exceptional customer service to visitors and callers at corporate headquarters, while also providing administrative assistance across departments as needed to ensure smooth and efficient operations.

Sales Operations

• Ensure the smooth and efficient execution of core Sales Department processes to support business objectives.
• Serve as the primary point of contact for Salesforce automation, including system updates, troubleshooting, and user support.
• Manage the onboarding process for all new and renewing clients, ensuring timely and thorough completion of required steps including completing Operation / Billing Procedures.
• Coordinate Accounts Receivable activities in collaboration with Sales and Finance teams to maintain accurate and timely billing.
• Support training and education programs by managing billing and invoicing functions.
• Process sales orders, including Exchange Kit requests and other materials submitted by the sales team.

Sales Administration

• Prepare, organize, and maintain a variety of records, documents, files, and reports to support the Sales Department's operations.
• Handle all client-related information encountered during the course of work with strict confidentiality, in full compliance with HIPAA and other applicable privacy regulations.

Reception/Administrative

• Answer incoming calls via the corporate switchboard and route them to the appropriate departments or personnel.
• Greet and assist visitors at MedAire's corporate headquarters, ensuring a professional and welcoming experience.
• Monitor and respond to inquiries received through general inboxes, including SalesOps, Kit Exchange, Training, and all OEM-related inboxes.
• Perform other duties as assigned to support departmental and organizational needs.

• Strong written and verbal communication skills for effective internal and external correspondence.
• Excellent interpersonal abilities with a professional and approachable demeanor.
• Demonstrated customer-centric mindset with a commitment to serving both internal and external stakeholders.
• Exceptional organizational and time management skills, with attention to detail.
• Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Familiarity with process improvement methodologies and a proactive approach to implementing change.
• Skilled in prioritizing tasks and managing competing deadlines with efficiency and accuracy

• Customer Orientation.
• Results Orientation.
• Persuading and Influencing.
• Planning and Organizing.
• Leadership and Commitment to excel.

• Resilient, resourceful, optimistic, and energetic.

• Strong sense of accountability and ability to work under pressure.

• MS Office applications: Word, PowerPoint, and Excel
• CRM (Salesforce) / ERP (SalesPad / Great Plains) experience preferred

• At least 3 years experience in successful administrative positions

• At least 1 year in a sales operations role or competent in the use of sales automation systems

• At least 1 year in a sales role (inside or outside)

• High School diploma or equivalent
• Bachelor's Degree preferred

Required Languages

• English proficiency.
• Portuguese or Spanish proficiency (Desired)

Travel / Rotation Requirements

• None

MedAire is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

To be the most effective in this position we are looking for the following skills and experience:

• Must be proficient in Excel, PowerPoint and Word
• The ability to work off-site for local events
• Oral and written proficiency in the English language
• Strong problem solving, organizational, and interpersonal skills
• Ability to work productively both individually and in a team environment
• Sense of urgency for goal achievement
• Self-motivated with ability to work in a fast-paced and constantly changing environment
• Comfortable with regular data entry on a laptop computer
• Strong rapport and relationship-building focused
• Empowered to make quick decisions in response to changing condition
• Influence others to action
• Timeliness and accountability for results

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.