Vertical Lead, Account Management

98194 Seattle, Washington Snap Inc.

Posted 7 days ago

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Job Description

Snap Inc ( is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat ( , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio ( , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles ( .
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We're looking for a Vertical Lead, Account Management to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. Working from one of our offices, you will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.
What you'll do:
+ Manage a team of Account Managers, coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Snap expertise
+ Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business
+ Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities
+ Build a culture of sharing and disseminate best in class work across the team and broader organization
+ Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams
+ Identify areas of skill development; partner as appropriate in training efforts
+ Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features
+ Serve as an effective point of contact for troubleshooting, resolution, and escalation of campaign-related and technical issues
Knowledge, Skills & Abilities:
+ Strong mentoring, coaching, and people management skills
+ Ability to work in a fast paced environment and adaptable to changes
+ Ability to lead multiple projects with strong attention to detail
+ Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment
+ Demonstrated ability to identify and solve problems by analyzing large data sets
+ Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
+ Impressive relationship building skills and comfortable communicating with senior level executives
+ Ability to work effectively with cross-functional teams and all levels of management
+ Strong presentation and communication skills
Minimum Qualifications:
+ BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
+ 10+ years experience in digital media space
+ Deep familiarity (e.g. hands-on-keyboard experience or similar) with social/programmatic ad buying platforms
+ 3+ years full funnel campaign activation and measurement experience within Awareness, Consideration and Conversion tactics (with sufficient Pixel familiarity and expertise)
+ Understanding of advertising performance metrics and ecosystem
Preferred Qualifications:
+ 2+ years of experience managing a client services team
+ Strong Excel, PowerPoint and Keynote skills, as well as experience with analyzing datasets, and delivering actionable insights
+ Deep familiarity (e.g. hands-on-keyboard experience or similar) with Snapchat Ads Manager
+ A passion for Snapchat as a user and knowledge of our ad products
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information ( .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
Our Benefits ( : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) ( :
The base salary range for this position is $157,000-$35,000 annually.
Zone B ( :
The base salary range for this position is 149,000- 223,000 annually.
Zone C ( :
The base salary range for this position is 133,000- 200,000 annually.
This position is eligible to participate in a sales incentive program.
This position is eligible for equity in the form of RSUs.
**A Decade of Snap ( **:** Learn about our origin story, values, mission, culture of innovation, and more.
**CitizenSnap ( **:** In our third annual CitizenSnap Report, we demonstrate progress towards our environmental, social, and governance (ESG) goals, and we lay out our plans looking forward.
**The DEI Innovation Summit ( **:** Watch highlights from the 2nd annual DEI Innovation Summit, which brings together thought leaders and DEI experts for a day of courageous conversations to enable bold action.
**Snap News ( **:** Stay up to date on the latest and greatest product and innovation news at Snap
Applicant and Candidate Privacy Policy (
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Manager of Account Management - PNW

98194 Seattle, Washington Uber

Posted 5 days ago

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Job Description

**About the Role**
The Uber Eats Pacific Northwest team (PNW) is looking for a Manager of our Account Management team in Seattle, where we have one of the biggest opportunities on selection & growth.
In this role, you will manage a team of Account Managers who are responsible for growing merchants in their market, you will be responsible for making commercial decisions to help us achieve our goal of winning selection, street by street and geo by geo. The role provides the opportunity to have a meaningful impact on the organization.
As the Manager of Account Management, you'll own the success of your geographical area, from achieving results to optimizing the selection mix. You'll collaborate with Sales teams to cultivate a strong selection funnel. As a senior team member, you'll leverage your coaching expertise to coach team members at multiple levels and will lead critical projects.
**What You'll Do**
+ Team Leadership and Development - You'll lead a team of skilled individual contributors focused on retaining and growing our restaurant partners. Your approach will be people-first, actively supporting your team's development and growth opportunities.
+ Drive Selection Growth - You'll be instrumental in boosting merchant revenue and value on Uber Eats by deepening our partnerships. This involves effectively leveraging Uber Eats tools like marketing and product adoption, alongside pioneering new and innovative initiatives. You will guide, coach and follow up with your team in the following areas:
+ Book of Business (BoB) Management
+ Upselling marketing portfolio
+ Increase Membership Penetration.
+ Client Facing Time & Deliverables (Business Reviews)
+ Stakeholder Management - You'll expertly manage stakeholder relationships, working cross-functionally with our Sales, Product, Operations & Analytics teams to enhance the restaurant partner experience and achieve revenue targets.
+ Strategic Local Impact - Collaborate with the Leadership Team team across the Eats West organization to develop and execute the overarching strategy for retaining and growing our SMB restaurant partner base.
Basic Qualifications
+ Minimum 5+ years of experience in an account management or sales role
+ Minimum 2+ years people management/team lead experience
+ Previous work experience in a client facing role or leading teams with client facing roles.
+ Previous stakeholder management experience (interaction with +2 other areas)
Preferred Qualifications
+ Extensive track record managing, coaching and developing Account Managers and buidling high-performing teams.
+ Experience being a leader among peers, influencing cross-functional partners and setting an example for others
+ Proficiency in using data analysis to inform strategic decision-making and generate practical recommendations
+ Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
+ An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
+ Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid-growth environment
+ Excellent at building and auditing account management processes along with analyzing and articulating problems and opportunities
+ Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships and foster collaboration.
+ Bachelors degree
For Seattle, WA-based roles: The base salary range for this role is USD$130,000 per year - USD$144,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-
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Manager, Account Management, Retail Business Services (RBS)

98127 Seattle, Washington Amazon.com Inc

Posted 1 day ago

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Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization in US VSP, responsible for the growth and development of the organization. The ideal candidate thrives in an ambiguous en Business Services, Management, Manager, Business, Retail, Account Manager

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Manager, Account Management, Retail Business Services (RBS)

98194 Seattle, Washington Amazon

Posted 2 days ago

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Job Description

Description
Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization in US VSP, responsible for the growth and development of the organization.
The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they're building, developing and guiding high-performing teams.
In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). You'll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.
If you are interested in growing brands and businesses on Amazon, then we're interested in talking to you!
Key job responsibilities
Business Growth
· Contribute to goal setting for your team to align with organizational goals.
· Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.
· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment.
· Implement and track metrics to record the success and quality of your team's sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
· Build and cultivate strong relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
· Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Leadership:
· Manage a team of managers (8-10 direct reports)
· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.
· Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth.
Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.
Basic Qualifications
- MBA
- Experience analyzing data and best practices to assess performance drivers
- Experience successfully managing dynamic account portfolios
- Experience influencing internal and external stakeholders
- 4+ years managing a team of 6-8 Sales Executives, Account Managers, Project Managers or Program Managers
Preferred Qualifications
- 6+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,200/year in our lowest geographic market up to $200,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Account Management - Operations Specialist, Scheduling and Cell Logistics

98127 Seattle, Washington Omni Inclusive

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we are inspired by a single vision - transforming patients' lives through science.
In oncology, hematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and Client's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.

The Position:
The Operations Specialist, Scheduling and Cell Logistics will be responsible for monitoring patient
treatment schedules for the manufacturing of Client's clinical and commercial autologous cellular
immunotherapy products. They will resolve real-time operational issues related to transportation,
manufacturing, distribution, and administration.
The primary duty of the Operations Specialist, Scheduling and Cell Logistics is to execute day-to-day
operations (>= 95% of time). Participation in projects and working groups is growth opportunity as
operations permit, considering performance and alignment with development plan.
•Position is office-based in Seattle-Dexter with in-office attendance is required at a 100% on-site capacity
•Position shift time is 1pm- 11pm local time.
•Overtime may occasionally be required as assigned.
•Weekend and holiday on-call support is required as assigned.
•Travel is possible and will not exceed 10%. International travel will not exceed once per
year.

Education and Experience:
•Bachelor's degree or 3 years of work experience
•Work experience in customer service, call center operations, patient services/navigator,
account management, logistics, or supply chain preferred

Responsibilities:
•Act as initial and primary scheduling point of contact for apheresis centers,
manufacturing sites, couriers, and other logistics partners
•Create and maintain patient schedules in coordination with apheresis centers,
manufacturing sites, treatment sites, and third-party logistics
•Monitor collection, delivery, transportation, and manufacturing activities
•Troubleshoot and develop plans of action for issues throughout the patient journey
•Interact with internal and external stakeholders over the phone and email
•Ensure a positive end-to-end customer experience
•Execute escalations and facilitate product returns and product replacements
•Input and maintain transactional data related to patient schedules within Client's
scheduling system
•Document feedback from customers and partners as received
•Actively participate in tactical and other meetings as assigned
•Facilitate daily operations activities and meetings including shift turnover on rotating
basis
•Provide real-time scheduling portal support to external users
•Monitor and triage requests and issues within the case management system
•Provide on-call and holiday support as assigned
•Comply with applicable SOPs, work practices, and other documentation
•Accountable for individual performance
•Execute project tasks as assigned
•Execute working groups tasks as assigned

Knowledge, Skills, and Abilities:
•Highly self-motivated, self-aware, and professional
•Able to work independently and in groups
•Flexible in responding to quickly changing business needs
•Exceptional customer service orientation
•Skilled at managing tense situations and de-escalation
•Eager to work with teams from other regions and cultures
•Able to share workspace for independent and collaborative work
•Strong sense of ownership and accountability
•Fluent reading, speaking, and writing skills required in English

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Account Management - Operations Specialist, Scheduling and Cell Logistics

98127 Seattle, Washington TechDigital Group

Posted 1 day ago

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Job Description

we are inspired by a single vision – transforming patients' lives through science. In oncology, hematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and Client's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible. The Position: The Operations Specialist, Scheduling and Cell Logistics will be responsible for monitoring patient treatment schedules for the manufacturing of Client's clinical and commercial autologous cellular immunotherapy products. They will resolve real-time operational issues related to transportation, manufacturing, distribution, and administration. The primary duty of the Operations Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (>= 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Position is office-based in Seattle-Dexter with in-office attendance required at a 100% on-site capacity. Position shift time is 1pm-11pm local time. Overtime may occasionally be required as assigned. Weekend and holiday on-call support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Education and Experience: Bachelor's degree or 3 years of work experience. Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred. Responsibilities: Act as initial and primary scheduling point of contact for apheresis centers, manufacturing sites, couriers, and other logistics partners. Create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics. Monitor collection, delivery, transportation, and manufacturing activities. Troubleshoot and develop plans of action for issues throughout the patient journey. Interact with internal and external stakeholders over the phone and email. Ensure a positive end-to-end customer experience. Execute escalations and facilitate product returns and product replacements. Input and maintain transactional data related to patient schedules within Client's scheduling system. Document feedback from customers and partners as received. Actively participate in tactical and other meetings as assigned. Facilitate daily operations activities and meetings including shift turnover on a rotating basis. Provide real-time scheduling portal support to external users. Monitor and triage requests and issues within the case management system. Provide on-call and holiday support as assigned. Comply with applicable SOPs, work practices, and other documentation. Accountable for individual performance. Execute project tasks as assigned. Execute working groups tasks as assigned. Knowledge, Skills, and Abilities: Highly self-motivated, self-aware, and professional. Able to work independently and in groups. Flexible in responding to quickly changing business needs. Exceptional customer service orientation. Skilled at managing tense situations and de-escalation. Eager to work with teams from other regions and cultures. Able to share workspace for independent and collaborative work. Strong sense of ownership and accountability. Fluent reading, speaking, and writing skills required in English. #J-18808-Ljbffr

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Manager, Account Management, Hub Pickup and Return Points

98005 Bellevue, Washington Amazon

Posted 7 days ago

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Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.
We are looking for a Manager, Account Management to join the Pickup and Returns team. This role holder will lead a team of Account managers and will focus on improving partner experience for our Lockers and Counter program in US, CA and MX. The role holder will be responsible for relationship building across enterprise and SMB partners to improve customer experience and offer them a safe and convenient location to collect or return their packages. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.
Key job responsibilities
Lead, coach and inspire a team of Account Managers across multiple regions
Own the overall partner experience offering including onboarding, payments and post install support
Build and cultivate strong relationships with partners in your business vertical; be a trusted advisor and a business advocate while monitoring Partner satisfaction
Relay partner needs and customer feedback to internal Amazon teams including Product Management and Operations
Define key success metrics, goals, track progress and manage through obstacles to achieve your objectives
Lead cross-functional projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock network growth
Manage recruiting and hiring efforts across direct team and broader organization
Providing thought leadership around planning, roadmaps and execution
About the team
Amazon PARP is a worldwide network of pickup and return locations. The program enables any business with a physical location to offer secure package pickup and returns to Amazon customers, and in-turn reap benefits from the potential increase in foot traffic and sales at their location. Our Hub partners can select from various product solutions, including Lockers, Counters and Apartment Lockers, to serve customers in their neighborhood.
Basic Qualifications
- Bachelor's degree
- Experience successfully managing dynamic account portfolios
- 5+ years of team management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
- Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.
Preferred Qualifications
- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B
- Superior communication and presentation skills
- Experience influencing C-level executives
- Experience managing a team and training/on-boarding new members
- Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,200/year in our lowest geographic market up to $200,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Business Development Manager

98034 Bothell, Washington FusionTek

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FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Were a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.

Were rapidly growing and seeking top-tier candidates who share our four core values:

  • We are team players, working collectively towards a common goal.
  • We operate with a growth mindset, focusing on the success of coworkers, clients, and the company.
  • We do the right thing with honesty and transparency, always prioritizing our clients.
  • We take ownership of our work, ensuring it is seen through to completion.

If this opportunity excites you, we invite you to continue reading! Join a highly collaborative, creative, and innovative team with a leading managed IT and cybersecurity product suite. You will work closely with stakeholders to expand our client development and sales in the US markets, focusing on lead generation, evaluation, proof of concept design & execution, negotiation, and closing.

This position reports to the Chief Revenue Officer and involves engagement across the organization. It is primarily remote, with 20% of the time dedicated to client site visits.

This is an excellent opportunity for a driven, detail-oriented top performer to engage with growing clients and make an immediate impact within a nationally focused technology firm.

The responsibilities for Business Development Managers include:

  1. Prospective Clients Solving business issues and setting correct service expectations.
  2. PMO (Project Management Office) Establishing accurate timelines and scope for smooth implementation.
  3. Delivery Setting realistic expectations to prevent delivery failures.
  4. Finance Ensuring detailed and accurate contracts for timely invoicing.

Education

  • Bachelor's degree in business or a related field.

Technical Skills

  • 3+ years in cloud services experience, preferably in Azure.
  • 3+ years in Microsoft/Office 365.
  • General knowledge of effort estimation for routine projects.

Licenses & Registrations

  • Valid drivers license.
  • Reliable, insured vehicle.

Other Skills & Abilities

  • Exceptional written, verbal, and presentation skills.
  • Strong interpersonal skills, including rapport building, listening, and questioning.
  • Account management experience, strong Microsoft Office skills, and group presentation skills.
  • Existing network of CFO, COO, CTO, CISO contacts in nonprofit, legal, manufacturing, RIA, or portfolio companies.

Experience

  • Experience in an MSP environment is required.
  • Minimum of 3-5 years in IT-related roles.

At FusionTek , we value our people and offer:

  • Salary: $85,000 - $95,000
  • Quarterly bonus eligibility.
  • Coverage for 90% of medical, dental, and vision expenses.
  • 401(k) plan with 4% company match and immediate vesting.
  • Eight paid holidays and 18 days of PTO in the first year.
  • Educational reimbursement for certifications and company training resources.
  • Fun team events.


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Business Development Manager

98127 Seattle, Washington Kafene

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Business Development Manager

Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for both prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $400 million in sales since inception, we are rapidly growing and looking to expand our team.

We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 170 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers.

The Business Development Manager (BDM) is a critical driver of growth at Kafene, responsible for identifying, signing, and onboarding new retail partners. The BDM will build and maintain relationships with key stakeholders, focusing on expanding Kafene's footprint across target industries, such as furniture, appliances, and other durable goods. This role demands a strategic thinker with a hunter mentality who thrives in a fast-paced, entrepreneurial environment.

This is a remote role based out of Seattle, WA. Candidates must be located within a 100-mile radius of Seattle to be eligible.

What You'll Do:
  • Identify and target prospective retail partners within designated industries and geographic regions.
  • Conduct outbound sales activities, including cold calls, email campaigns, and in-person visits, to engage decision-makers.
  • Present Kafene's value proposition and financing solutions tailored to retailer needs.
  • Develop and execute a robust business development plan to meet and exceed sales targets.
  • Collaborate with internal stakeholders to align sales strategies with company objectives and market trends.
  • Establish internal relationships with the account management team to ensure an efficient handoff of retailers to their account managers.
  • Partner with the account management team to onboard retailers.
  • Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges.
  • Provide insights and recommendations to the leadership team to enhance Kafene's product offerings and market positioning.
  • Work closely with the Account Management team to ensure newly signed retailers are effectively transitioned and supported in their first 90 days.
  • Partner with marketing and product teams to refine messaging, promotional materials, and sales tools.
Who You Are:
  • You have over 5 years of experience in business development, sales, or a related field, with a preference for backgrounds in fintech, retail, or B2B industries.
  • You have a proven track record of consistently meeting or exceeding sales targets and driving significant revenue growth.
  • You possess a strong understanding of retail operations and financing solutions, with the ability to leverage this knowledge to drive success.
  • You excel in communication, negotiation, and presentation, with the ability to engage and influence stakeholders at all levels.
  • You are self-motivated, with a strong ability to work independently and collaborate effectively within a team environment.
  • You are proficient in CRM software (e.g., Salesforce) and the Microsoft Office Suite, ensuring seamless management of sales processes and communication.
Compensation and Benefits:
  • Base Salary: Earn a competitive base salary of $0,000 to 95,000, plus a lucrative commission structure.
  • Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
  • Retirement Benefits: Begin planning for your future from day one with our 401k plan.
  • Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.

Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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Business Development Manager

98052 Redmond, Washington IFG - International Financial Group

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Job Description

Business Manager

Job Title: Business Manager

Type: Contract

Level: Mid-Level

Location: Redmond, WA

Workplace: Remote; Must support PST, preferred candidates in Redmond area.

Duration: ASAP to June 30th, 2024, with strong potential for extension.

About the job:

How would you enable a strong, passionate and innovative team while inspiring new levels of performance and impact?

How do you foster a high performing and connected global culture in a fast evolving market and economy?

How do you build scalable people-related frameworks that drive business growth?

How do you attract, retain and inspire top performers in a competitive talent market?

How do you build processes while retaining agility?

Do such questions intrigue you?

Summary of the opportunity:

Client Overview: We are hiring for a dynamic and experienced Business Manager to join our team. Our client is one of the largest tech companies in the world, offering an opportunity to gain valuable experience and enhance your resume and network.

Role Summary: The Business Manager will play a crucial role in providing support to the Identity and network access, supporting the MS Security division Executive office business group. This role involves managing weekly meetings, scheduling, note-taking, action item follow-up, and assisting with the management of office space, headcount, and equipment.

Key responsibilities:

- Engage with diverse audiences and tailor communication styles accordingly.

- Adjust strategies and methods to suit varying business scenarios and stakeholder needs.

- Process information quickly and make sound decisions in fast-paced environments.

- Analyze quantitative and conceptual problems to draw valid conclusions.

- Develop and manage budgets, including forecasting and financial reporting.

- Identify business needs and devise solutions to address problems.

- Communicate effectively with staff, investors, stakeholders, clients, and others.

- Use technology-driven practices to collect, integrate, analyze, and present business information.

- Define and implement procedures and technologies to manage and adapt to change.

- Collaborate with partners and teams to ensure alignment in strategy execution.

- Track and report on key performance indicators (KPIs).

- Support business operations continuity during change or special circumstances.

- Manage daily operations, plan team activities, and attend key meetings.

- Coordinate with cross-company teams to articulate objectives and measure outcomes.

- Support the annual budget process and manage organizational headcount.

- Partner with communications teams to deliver internal content.

- Contribute to cross-team projects to meet changing business environments.

- Analyze performance metrics to support team accountability.

- Gather information for storytelling content to articulate strategies and results.

- Track role-based compliance trainings and collaborate on culture initiatives.

- Align team activities with the leader's objectives and provide perspective on organizational communications, budgets, and team pulse.

What experience are we looking for to drive success?

MUST-Have Skills and Qualifications:

- Minimum 2 years experience with Microsoft suite, proficient skill level

- Minimum 2 years experience with Excel, ability to create pivot tables

- Minimum 2 years experience with presentation and professional communication

- Bachelor's Degree in a relevant field OR 3+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Preferred Skills and Qualifications:

- Master's Degree in a relevant field OR Bachelor's Degree in a relevant field AND 2+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles.

Exciting Opportunity:

This role presents an exciting opportunity to contribute to impactful projects and initiatives while honing your skills in communications and program management within a dynamic corporate environment.

Competitive Compensation: Competitive hourly rate offered.

Application Process: To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.

Equal Employment Opportunity: We are committed to diversity and inclusion, have a non-discrimination policy, encourage diverse candidates, and provide accessibility and accommodation.

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