16 Sas Institute jobs in Cary

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: The Business Intelligence Analyst (BIA) provides insight-driven analyses and insights that enhance decision-making. The BIA is an analytics professional who leads reporting and data visualization development in partnership with stakeholders and analytics teams. Data Governance Stewardship role commitments are expected.

The Business Intelligence Analyst (BIA) has basic proficiency in SQL and data visualization, with the ability to learn on the job. The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders

Responsibilities :

• Communication and relationships - The BIA acts a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, ISD and other stakeholders. They support departmental and organizational priorities. They serve as a guide of the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.
• Dashboard and scorecard development - The BIA develops effective key performance indicators, management dashboards and balanced scorecards that provide enhanced insight and improve organizational decision-making.
• Healthcare analytics - The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.
• Project management -The BIA provides effective project management to clearly defines projects, develop project plans, and develops analytics to inform teams and guide prioritization.

1. Healthcare Analytics
2. SQL or R
3. Tableau or Power BI Development
4. Reporting Automation
5. Project Management
6. Collaboration with Operational and Executive Leaders

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Business Intelligence Analyst (BIA) is positioned within the Marketing & Communications department, reporting to the MarComm Operations Manager. The BIA has basic proficiency in SQL and data visualization, with the ability to learn on the job. The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.

Responsibilities:

Communication and relationships: The BIA acts as a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, Marketing & Communications, stakeholders, and the Information Services Division (ISD), maintaining strong connections within the analyst community. They support departmental and organizational priorities. They serve as a guide for the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications, often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.

Dashboard and scorecard development: The BIA develops effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making.

Healthcare analytics: The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations for reporting and analytics requests. Project management: The BIA provides effective project management to clearly define projects, develop project plans, and develop analytics to inform teams and guide prioritization.

Preferred Skills :

• Working knowledge of enterprise data warehouses and structured query languages (SQL).

• Proficiency in specific data visualization tools or platforms such as Tableau and Power BI.

• Previous experience in healthcare analytics or a healthcare setting.

Other Information

Other information:

Education Requirements:

? Bachelor's degree in an appropriate discipline.

Licensure/Certification Requirements:

? No licensure or certification required.

Professional Experience Requirements:

? If Bachelor's degree in general field, requires three (3) years of experience

? If Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience

? If Master's degree, requires one (1) year of experience

? If Associate's degree, requires nine (9) years of experience

? If High School degree, requires eleven (11) years of experience

Knowledge/Skills/and Abilities Requirements:

? (NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.) -SQL and Data Viz software fundamentals (basic proficiency), leading to limited proficiency within 6 months - Limited proficiency of optimizing reusable data sources for visualization and analytics - Stakeholder requirements gathering and presentation skills preferred

? -Data Governance Stewardship role commitments expected - Fulfillment expectations of MySupport reporting & analytics single intake requests - Lead stakeholder groups and analytics teams

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Marketing

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $38.17 - $54.88 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact.

Position Summary:

The Senior Business Intelligence Analyst is a member of the Data & Analytics team and supports Finance, Supply Chain, Manufacturing, Operational Excellence, & Information Technology teams to standardize business processes, workflow automations, and creating/enhancing reports for SAP S4 HANA utilizing SAP Analytics Cloud (SAC). In this role, you will liaise between stakeholders, developers, and end users while acting as an information "quarterback", mapping data flows across multiple systems, supporting accurate, real-time information availability, evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions that support the business needs. An intact understanding of supply chain and manufacturing business processes is crucial for success in this role, as you will be responsible for translating business needs to technical development teams for execution.

Responsibilities:

• Liaise between stakeholders, builders, and end users to expedite the creation and delivery of custom data solutions.
• Partner with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement to inform the product vision, strategy, features, and prioritization.
• Collaborate on creation of proactive reports to eliminate reactive firefighting.
• Develop insights using data-based approaches by analyzing the trends in data from site to site or year over year trends.
• Prepare users by conducting training, troubleshoot and resolve user issues, provide information as needed to maximize use of systems.
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones / deliverables, and identifies opportunities / risks.
• Collaborate with global partners to create, implement, and maintain policies, methods, & governance to standardize AI, machine learning, data quality, data sourcing, data ETL, report structure, and report storage.
• Support KPI generation, measurement, and monitoring.
• Effectively communicate data insights to cross-functional team members and management.
• As needed, design, develop, and automate reports in SAC.

• Bachelor's degree in finance, supply chain, data analytics, economics, mathematics, or related field.
• Master's degree in business analytics, data analytics, or data science is a plus.
• 5+ years of experience in finance data analysis, supply chain data analysis, data analytics, or related field.
• 2+ years of experience creating reports in SAC.
• 2-4 years of experience working directly with supply chain and/or finance (Operations Finance, FP&A, Tax & Treasury, and Controllership).
• Understanding transactions that occur within the end-to-end supply chain process.
• Proven track record of delivering data driven solutions with a customer-first mindset.
• Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• Experience with biopharma companies is a plus.

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Business Intelligence Analyst (BIA) is positioned within the Marketing & Communications department, reporting to the MarComm Operations Manager. The BIA has basic proficiency in SQL and data visualization, with the ability to learn on the job. The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.

Responsibilities:

Communication and relationships: The BIA acts as a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, Marketing & Communications, stakeholders, and the Information Services Division (ISD), maintaining strong connections within the analyst community. They support departmental and organizational priorities. They serve as a guide for the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications, often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.

Dashboard and scorecard development: The BIA develops effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making.

Healthcare analytics: The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations for reporting and analytics requests. Project management: The BIA provides effective project management to clearly define projects, develop project plans, and develop analytics to inform teams and guide prioritization.

Preferred Skills :

• Working knowledge of enterprise data warehouses and structured query languages (SQL).
• Proficiency in specific data visualization tools or platforms such as Tableau and Power BI.
• Previous experience in healthcare analytics or a healthcare setting.

Other information:
Education Requirements:
? Bachelor?s degree in an appropriate discipline.
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? If Bachelor's degree in general field, requires three (3) years of experience
? If Bachelor?s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience
? If Master's degree, requires one (1) year of experience
? If Associate's degree, requires nine (9) years of experience
? If High School degree, requires eleven (11) years of experience
Knowledge/Skills/and Abilities Requirements:
? (NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.) -SQL and Data Viz software fundamentals (basic proficiency), leading to limited proficiency within 6 months - Limited proficiency of optimizing reusable data sources for visualization and analytics - Stakeholder requirements gathering and presentation skills preferred
? -Data Governance Stewardship role commitments expected - Fulfillment expectations of MySupport reporting & analytics single intake requests - Lead stakeholder groups and analytics teams

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Marketing

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$38.17 - $54.88 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Business Intelligence Analyst (BIA) is positioned within the Marketing & Communications department, reporting to the MarComm Operations Manager. The BIA has basic proficiency in SQL and data visualization, with the ability to learn on the job. The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.

Responsibilities:

Communication and relationships: The BIA acts as a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, Marketing & Communications, stakeholders, and the Information Services Division (ISD), maintaining strong connections within the analyst community. They support departmental and organizational priorities. They serve as a guide for the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications, often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.

Dashboard and scorecard development: The BIA develops effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making.

Healthcare analytics: The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations for reporting and analytics requests. Project management: The BIA provides effective project management to clearly define projects, develop project plans, and develop analytics to inform teams and guide prioritization.

Preferred Skills :

• Working knowledge of enterprise data warehouses and structured query languages (SQL).
• Proficiency in specific data visualization tools or platforms such as Tableau and Power BI.
• Previous experience in healthcare analytics or a healthcare setting.

Other information:
Education Requirements:
? Bachelor?s degree in an appropriate discipline.
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? If Bachelor's degree in general field, requires three (3) years of experience
? If Bachelor?s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience
? If Master's degree, requires one (1) year of experience
? If Associate's degree, requires nine (9) years of experience
? If High School degree, requires eleven (11) years of experience
Knowledge/Skills/and Abilities Requirements:
? (NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.) -SQL and Data Viz software fundamentals (basic proficiency), leading to limited proficiency within 6 months - Limited proficiency of optimizing reusable data sources for visualization and analytics - Stakeholder requirements gathering and presentation skills preferred
? -Data Governance Stewardship role commitments expected - Fulfillment expectations of MySupport reporting & analytics single intake requests - Lead stakeholder groups and analytics teams

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Marketing

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$38.17 - $54.88 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health's Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

PRMO Finance - Business Intelligence

Analyst, IT, SR

Job Code: 2426

Internal Job Description

About Duke Health's Patient Revenue Management Organization

The Patient Revenue Management Organization (PRMO), is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue cycle functions. The PRMO Business Intelligence (BI) department resides within the PRMO and is responsible for understanding the core technical components of Duke Health's EHR. The department is responsible for the design, development, support, and execution of reports, dashboards, and data solutions to support Duke Health's revenue cycle operations.

General Description of the Job Class

This position plays a key role in transforming Epic EHR revenue cycle data into detailed reports, comprehensive analysis, and interactive visualization dashboards. This position requires proficiency in SQL and data modeling and advanced skills in data visualization tools. The developer will collaborate with business stakeholders to translate requirements into technical solutions, develop dashboards, and optimize BI solutions to support strategic decision-making.

Duties and Responsibilities of this Level

Reporting Solutions: Assist in gathering and understanding business requirements from stakeholders to support BI solutions. Develop basic SQL queries to extract, transform, and analyze datasets. Utilize data visualization tools like Tableau and Power BI to create simple, yet effective reports and dashboards. Learn and apply best practices in data modeling and ETL processes to ensure data integrity and accuracy. Collaborate with senior team members to refine and optimize reporting solutions.

Data Visualizations: Create and maintain basic interactive visualizations in Tableau and Power BI. Simplify complex data sets into clear graphics and stage data for visualization.

Technological Innovation: Provide support in exploring new technologies and emerging BI platforms. Assist in implementing these technologies and learn from senior team members.

Technical Expertise: Develop foundational skills in BI platforms, resolve basic technical challenges, optimize performance, and ensure functionality. Assist in developing, debugging, and troubleshooting SQL queries, Tableau/Power BI dashboards, and other reporting functions.

Education

Bachelor's Degree in Information Technology, Computer Science, or a related technical field is required.

Experience

• Six years of related technical experience required, of which 4 years' experience in an Epic EHR reporting environment.
• Proficiency in SQL and data modeling: Ability to write complex queries and design efficient database schemas.
• Advanced skills in data visualization tools: Proficiency in creating detailed and interactive dashboards using tools like Tableau or Power BI.
• Strong programming skills: Advanced knowledge of SQL for complex data manipulation and analysis.
• Ability to translate business requirements into technical specifications: Skill in understanding business needs and converting them into technical solutions.
• Excellent communication and collaboration skills: Ability to work effectively with stakeholders and team members.
• Proven experience with Epic EHR data and revenue cycle management

• Ability to clearly articulate ideas and findings to team members and stakeholders. Effective listening skills to understand requirements and feedback.
• Willingness to work collaboratively with colleagues, share knowledge, and contribute to team goals.
• Openness to learning new tools, technologies, and methodologies. Ability to adjust to changing project requirements and priorities.
• Advanced analytical skills to tackle complex issues and develop effective solutions. Creative thinking to approach problems from different angles.
• Careful and precise approach to data analysis and report creation to ensure accuracy and reliability.
• Ability to manage time effectively, prioritize tasks, and meet deadlines.

About the Role: You will sit within the Association's Experience function and oversee the member, competitor and market intelligence function. You will ensure that the business intelligence function consolidates all intelligence and analytics to provide proactive, holistic intelligence that is strategic, accurate, insightful and tailored to the different partners supported across the Association. You will help shape the Association's understanding of the performance, opportunities and risks associated with each of its value propositions to promote growth and member engagement. You will report to the VP Experience. This role is intended to be hybrid, occasionally working from our Durham, NC office. You Will: Lead a team of 3 Senior Managers and a wider team of 13 in a manner consistent with our Association Behaviors and Management Charter Lead the development of comprehensive insights strategies that are easy to understand, tailored to the partner and deliver relevant insights for business growth. Use data to inform content, product, marketing, and sales strategies to grow audience engagement and revenue/profit growth. Develop deep insights into member/student/audience behaviors, preferences, and demographics within the context of competitor and market knowledge. Oversee segmentation strategies to improve targeting across multiple marketing channels. Work with relevant vendors to ensure our data appending adds insights into our member data and support the effort to build a Member golden record. Analyze market trends, competitor activities, and industry developments. Provide foresight to senior leadership and partners on competitive threats and opportunities for difference. Design and oversee primary and secondary research programs and reporting that summarize important insights into clear narratives for partners. Lead development of models to capture the data that exists within the Association including meta data (web and webstore), IP data, cookie data to inform on existing interactions to improve our propositions SEO, funnel management and marketing engagement. Use a hybrid work schedule You Have: A Bachelors' degree in Marketing, Data Science, Business Analytics or a related field 8+ years of experience in market research, consumer insights, data analytics, audience intelligence in a leadership role. How We Support You: We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development. About Us: At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. Learn more about The Association on LinkedIn and our Career Site . #LI-Hybrid #GreatPlacetoWork We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. The Annual Salary Range for this role is: $150,000-$175,000 Please note, this is a standard range and exact compensation may vary based on experience and location. If you'd like to understand more on the salary range, please contact the recruiter listed on this posting. If you're interested in this role, please apply before 25 July 2025 While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California. #J-18808-Ljbffr

Engineering Manager, Customer Engineering (Tools and Business Intelligence) Full-time Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Who You’ll Work With As an Engineering Manager of the Customer Support organization, you will play a pivotal role in optimizing workflows and driving customer success by strategically leveraging data and technology. Our Business Intelligence and Tools team leads this initiative, harnessing the power of data analytics and custom applications to empower engineers and streamline operations. What You’ll Do We seek an experienced and dynamic Engineering Manager to lead our TAC Business Intelligence and Tools team. This role offers a unique opportunity to combine leadership skills with technical expertise, driving innovation and efficiency within our customer support organization. The ideal candidate will possess a strong background in software development, project management, and team leadership, with a passion for leveraging technology to enhance customer experience. Key Responsibilities: Lead and manage a diverse team of software engineers and data engineers, spanning across the US and potentially other global locations, fostering collaboration and innovation. Act as a solution lead/architect, guiding software design, architecture, and best practices to ensure the development of high-quality, scalable solutions. Prioritize and roadmap projects to address critical tooling needs, consolidate ideas into deliverables, and help develop custom dashboards for internal use. Champion a data-driven approach, leveraging analytics and machine learning algorithms to optimize support workflows and expedite ticket resolution. Collaborate cross-functionally, including TAC leadership and Customer Success stakeholders, to align tooling efforts with overall business objectives and customer needs. Drive continuous improvement initiatives, identifying opportunities to streamline processes, enhance team efficiency, and promote a culture of innovation. Mentor and coach team members, fostering professional growth and development within the organization. General management responsibilities including performance feedback, HR processes, etc., including growing the team as the business scales Bachelor's or Master's degree in Computer Science, Engineering, or related field. Proven experience (7+ years) in software development, with a focus on web applications and data analytics. Strong leadership skills with prior experience (3+ years) managing engineering teams, preferably in distributed time-zones. Proficiency in software design, architecture, and development methodologies (e.g., Agile, Scrum). Applied understanding of software engineering principles Familiarity with data visualization tools (e.g., Tableau, Power BI) and machine learning concepts is a plus. Excellent communication skills and the ability to collaborate effectively across diverse teams and geographies. Passion for driving innovation and delivering impactful solutions that drive business success. Experience managing and leading small teams on group software development projects. Why Join Us Opportunity to work with a talented team of engineers passionate about leveraging technology to drive customer success. Competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities. Flexible hybrid/remote work environment with the option to collaborate with colleagues globally. Career growth opportunities within a leading technology company at the forefront of networking innovation. If you are a motivated leader with a passion for technology and a drive to make an impact, we encourage you to apply and join us in shaping the future of customer support at Arista Networks. #LI-SP1 Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

The Artificial Intelligence & Data (AI&D) Organization is an exciting center of excellence supporting all of Verizon. Our team will be a catalyst to Verizon's future in creating networks that move the world forward through the power of Artificial Intelligence & Data.

You will leverage *** advanced analytics and Generative AI (GenAI) to drive competitive intelligence, inform strategy and create actionable insights. You will use deep analytical skills to build a Center of Excellence focussed on bringing together different datasets for insights generation.

You will be a strategic thinker joining a high profile, high visibility team that powers analytics and strategic thinking for Verizon. The Market and Network Intelligence team focuses on using competitive intelligence, network data and consumer data to enable decision making and drive insights into the business. You will lead a team that builds tools, analyses, and insights that informs, quantifies, and enables the visualization of data.

• Bring a consultative mindset to transform data into actionable insights to achieve business outcomes

• Automate data collection, cleansing, and integration processes using GenAI, enabling rapid and scalable intelligence gathering from structured and unstructured sources (e.g., news, social media, financial reports, customer feedback etc.).

• Build and maintain interactive dashboards, automated reports, and data visualizations to communicate findings clearly to executive leadership.

• Lead a strong internal data analytics team to support the business.

• Collaborate with cross-functional teams to translate analytics-driven insights into strategic business recommendations.

• Performing exploratory and targeted data analyses using descriptive statistics and other methods.

• Presenting results and recommendations to senior management and business users.

• Mentor and elevate analytics professionals, building a team that combines technical expertise with business acumen to drive sustained competitive advantage

You are the one reading up on the latest standard methodologies in data mining and visualization. You can visualize the big picture strategy, but can also break it down into the components to get the job done. You believe that the best decisions are based in data and you’re the one that knows how to tease out the key learning within a dataset. You have credibility with people because you are a specialist in all things data but you also know how to bring it down to the level that your audience can understand—that’s practical and will help the business improve. And you’re an effective and inspiring leader who brings out the best in others.

You’ll need to have:

• Bachelor’s degree or four or more years of relevant work experience

• Six or more years of relevant experience

• Demonstrated experience applying GenAI or advanced analytics tools in business

• Knowledge of forward-looking technologies and trends, including Generative AI (prompt engineering)

• Experience leading analytical teams

• Ability to present complex or technical topics in an engaging way

Even better if you have one or more of the following:

• MBA and/or Master's of Engineering or technical field

• Understanding of telecom industry trends, competitive landscape and the role of AI in business strategy

• Prior experience at a top-tier consulting firm or in a strategy/analytics role at a major telecom company is highly desirable

• Experience with quantitative modeling, statistics, or data mining.

• Strong understanding of data science

• Experience with Alteryx or similar ETL/geospatial tools

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $126,000.00 - $242,000.00.