Security Analyst

98073 Snoqualmie, Washington Microsoft Corporation

Posted 1 day ago

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Job Description

The Cloud & AI organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.
Microsoft Cyber Defense Operations is seeking a Security Analyst to join our team. In this role, you'll collaborate with security experts across Microsoft to investigate threats, proactively hunt for compromise, enhance and automate processes, and contribute your expertise to initiatives that strengthen the security and scalability of our services. You'll be part of a team focused on identifying emerging threats, coordinating large-scale responses, and driving investigations that protect our customers.This is a unique opportunity to work in a high-impact environment where your contributions directly support the security of Microsoft's cloud platform and online services. The Senior Security Investigator will be passionate about strengthening defenses and protecting customers from evolving threats. If you're driven by the mission to protect and innovate, this role offers continuous opportunities to learn and grow.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Performing analysis on security escalations to determine root cause and impact
+ Conduct forensics and maintaining chain-of-custody as needed
+ Support cross company Security incidents and crisis
+ Create technical documentation for SOC analysts and teams to follow
+ Evaluate security risks and their impact to the Microsoft Cloud platform and its online services
Embody our culture and values
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Statistics, Mathematics, Computer Science or related field
+ OR 3+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response.
+ 3+ years of experience working with large-scale cloud environments (Azure or similar)
+ 3+ years of experience in performing Digital Forensics and Incident Response (DFIR)
**O** **ther Requirements**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications**
+ Master's Degree in Statistics, Mathematics, Computer Science or related field
+ OR 5+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, and anomaly detection. CISSP CISA CISM SANS GCIA GCIH OSCP SecuritySecurity Operations Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $99,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 131,400 - 215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
will accept applications for the role until September 16, 2025
**#ICEEscalations #CDO #ICE**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Senior Information Security Analyst

98127 Seattle, Washington McKinstry

Posted today

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Job Description

Senior Information Security Analyst

Location WA - Seattle

Job Family Technology Management

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Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

  • renewables and energy services

  • engineering and design

  • construction and facility services

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Senior Information Security Analyst to our growing Technology division in Seattle, WA.  This person will increase the security team’s capabilities by offering a well-rounded and deep understanding of security threats and risk mitigation strategies. Leveraging extensive industry and previous experience, this role provides thorough analysis of complex security issues and possesses hands-on capabilities with current technologies and tools.  Additionally, the senior analyst effectively communicates security concepts to both technical and non-technical stakeholders, ensuring a cohesive and informed approach to maturing the security posture.  Some additional responsibilities include:

  • Take lead in response to security incidents, coordinating remediation efforts across teams.

  • Ensure alignment to industry standards and provide input to security strategy development.

  • Contribute to drafting security protocols and take lead on security projects as assigned.

  • Continuously monitor and provide recommendations for improvements.

  • Conduct vulnerability assessments, identity and mitigate security risks.

  • A significant part of this role is an “eyes on glass” role, responsible to triage telemetric data and create a summary of next steps

  • Other related duties assigned as needed.

What You Need to Succeed at McKinstry

  • Deep knowledge of security frameworks (e.g. NIST, ISO, SOC, GDPR).

  • Expertise in threat analysis (identifying, analyzing, mitigating threats).

  • 5+ years’ experience with Information Security tools, concepts, and practices.

  • 5+ years’ experience with Microsoft AD and Azure technologies

  • Experience with drafting security policy, procedure, and standards.

  • Excellent verbal and written communication skills to convey complex security concepts to diverse audience

  • Has worked in a Services environment, providing consultation, support and oversight

  • Has been involved with cybersecurity incident response workflow and triage

PeopleFirst Benefits

When it comes to the basics, we have you covered:

  • Competitive pay

  • 401(k) with employer match and profit-sharing plan

  • Paid time off and holidays

  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

  • Family formation benefits, including adoption and IVF assistance

  • Up to 16 weeks paid parental leave

  • Transgender inclusive benefits

  • Commuter benefits

  • Pet insurance

  • “Building Good” paid community service time

  • Learning and advancement opportunities via McKinstry University

  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

T he pay range for this position is $80,100 - $134,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is _ _ contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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Senior Information Security Analyst

98101 Seattle, Washington $110000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a leading technology firm based in the vibrant city of Seattle, Washington, US , is seeking a highly motivated and experienced Senior Information Security Analyst to join their dynamic team. This role is crucial in safeguarding the company's digital assets, intellectual property, and sensitive data against an ever-evolving landscape of cyber threats. The successful candidate will be responsible for developing, implementing, and managing robust security strategies and protocols to ensure the confidentiality, integrity, and availability of information systems.

Key responsibilities include performing risk assessments and vulnerability analyses, identifying potential security breaches, and recommending and implementing corrective actions. You will also be involved in designing and deploying security measures, monitoring network traffic for suspicious activities, and responding to security incidents in a timely and effective manner. Furthermore, you will stay abreast of the latest security trends, threats, and technologies, providing expert advice and guidance to IT and business stakeholders. This role requires a deep understanding of security frameworks, compliance regulations, and best practices in cybersecurity.

We are looking for an individual with a Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, with at least 5 years of progressive experience in information security. Advanced certifications such as CISSP, CISM, or CEH are highly desirable. Strong analytical and problem-solving skills are essential, along with excellent communication and interpersonal abilities to effectively collaborate with cross-functional teams and present complex security concepts to various audiences. Experience with security tools, including SIEM, IDS/IPS, firewalls, and endpoint protection solutions, is mandatory. The ability to work independently and as part of a team in a fast-paced environment is also critical. This is an exciting opportunity to contribute to a company committed to innovation and security excellence.

  • Conduct regular security audits and penetration testing.
  • Develop and enforce security policies and procedures.
  • Manage incident response plans and conduct post-incident reviews.
  • Provide security awareness training to employees.
  • Collaborate with IT infrastructure teams to ensure secure system configurations.
  • Evaluate and recommend new security technologies.
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Senior Information Security Analyst

98101 Seattle, Washington $115000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a leading technology firm, is seeking a highly motivated and skilled Senior Information Security Analyst to join their robust security team. This is a fully remote position, offering the flexibility to work from anywhere within the US. You will be instrumental in safeguarding the organization's digital assets and infrastructure against evolving cyber threats. The ideal candidate will possess a deep understanding of information security principles, risk management, and best practices in threat detection and incident response. Responsibilities include developing and implementing security policies and procedures, conducting vulnerability assessments and penetration testing, managing security awareness training programs, and staying current with the latest security technologies and threat landscapes. You will play a crucial role in monitoring security systems, analyzing security logs, and responding to security incidents in a timely and effective manner. Collaboration with IT teams across the organization to ensure security is integrated into all systems and processes will be a key aspect of this role. The Senior Information Security Analyst will also be involved in security architecture reviews, compliance initiatives (e.g., GDPR, SOC 2), and disaster recovery planning. A Bachelor's degree in Computer Science, Cybersecurity, or a related field, along with significant hands-on experience in information security is required. Professional certifications such as CISSP, CISM, or CEH are highly desirable. This is an exceptional opportunity for a seasoned security professional to contribute to a cutting-edge organization and advance their career in a dynamic, fully remote environment. If you are passionate about cybersecurity and possess a strong analytical and problem-solving aptitude, we encourage you to apply and help protect our client's digital frontier.
  • Implement and manage information security controls.
  • Conduct vulnerability assessments and penetration testing.
  • Develop and enforce security policies and procedures.
  • Monitor security systems and analyze security logs.
  • Respond to and investigate security incidents.
  • Manage security awareness training programs.
  • Perform security architecture reviews.
  • Ensure compliance with relevant regulations and standards.
  • Contribute to incident response and disaster recovery planning.
  • Stay updated on emerging cyber threats and security technologies.
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Senior Information Security Analyst

98101 Seattle, Washington $110000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a highly experienced Senior Information Security Analyst to join their distributed team, working remotely with occasional travel requirements. This pivotal role will focus on protecting the organization's information assets by identifying and mitigating security risks, developing and implementing robust security policies, and responding to security incidents. The ideal candidate will possess a comprehensive understanding of cybersecurity principles, threat landscapes, and best practices across various domains, including network security, endpoint security, cloud security, and application security. You will be responsible for conducting security assessments, vulnerability management, penetration testing, and security awareness training.

Key responsibilities include monitoring security alerts and logs from various security tools (SIEM, IDS/IPS, EDR), analyzing potential threats, and orchestrating incident response efforts. You will play a critical role in developing and maintaining the organization's security posture, including firewalls, VPNs, intrusion detection systems, and data loss prevention (DLP) solutions. This position requires staying up-to-date with the latest cybersecurity threats, vulnerabilities, and attack vectors, and proactively recommending and implementing defensive measures. You will also be involved in managing security compliance requirements (e.g., GDPR, HIPAA, SOC 2) and ensuring the organization adheres to relevant regulations. Developing and refining security policies, procedures, and standards will be a key duty. Collaboration with IT infrastructure, development, and business teams to embed security best practices into their workflows will be essential. You will also contribute to security architecture reviews and provide expert guidance on secure system design. The ability to conduct forensic investigations and analyze security breaches to determine root causes and implement preventative actions is crucial.

The successful candidate will hold a Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience. Professional certifications such as CISSP, CISM, or CEH are highly desirable. A minimum of 7 years of progressive experience in information security roles is required, with a proven track record in incident response, threat analysis, and vulnerability management. Strong knowledge of network protocols, operating systems (Windows, Linux), and security technologies is essential. Experience with cloud security platforms (AWS, Azure, GCP) and security information and event management (SIEM) systems is a must. Excellent analytical, problem-solving, and communication skills are crucial. The ability to work independently, manage multiple priorities, and communicate effectively with both technical and non-technical stakeholders is paramount. This is an excellent opportunity for a seasoned security professional to contribute to a robust security program in a flexible, remote work environment.
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Senior Information Security Analyst

98101 Seattle, Washington $115000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is a rapidly growing technology company seeking a highly skilled Senior Information Security Analyst to bolster their security posture. This role is critical in protecting our company's assets, systems, and data from cyber threats. You will be responsible for monitoring security systems, identifying vulnerabilities, responding to security incidents, and implementing robust security measures. The ideal candidate possesses in-depth knowledge of cybersecurity principles, threat intelligence, incident response, and security frameworks, along with a proven ability to proactively defend against evolving threats.
Key Responsibilities:
  • Monitor security alerts and logs from various security tools (SIEM, IDS/IPS, firewalls) to detect and respond to potential security incidents.
  • Conduct vulnerability assessments and penetration testing to identify and prioritize security weaknesses.
  • Develop, implement, and maintain security policies, standards, and procedures.
  • Lead incident response activities, including containment, eradication, and recovery efforts.
  • Research and analyze emerging threats and vulnerabilities, and recommend appropriate countermeasures.
  • Manage and configure security technologies, such as endpoint detection and response (EDR) solutions, intrusion detection systems, and web application firewalls.
  • Develop and deliver security awareness training to employees.
  • Collaborate with IT teams to ensure security is integrated into all systems and infrastructure.
  • Stay current with industry best practices, regulatory requirements, and security trends.
  • Participate in security audits and compliance reviews.

Qualifications:
  • Bachelor's degree in Computer Science, Information Security, Cybersecurity, or a related field.
  • Minimum of 5 years of experience in information security analysis or a related role.
  • Proven experience with SIEM tools, network security monitoring, and threat intelligence platforms.
  • In-depth knowledge of common attack vectors, vulnerabilities, and mitigation techniques.
  • Experience with incident response methodologies and tools.
  • Familiarity with security frameworks (e.g., NIST, ISO 27001) and compliance regulations.
  • Relevant certifications such as CISSP, CISM, CEH, or GSEC are highly desirable.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities, with the capacity to explain technical concepts to non-technical audiences.
  • Ability to work under pressure and manage critical security incidents effectively.

This is a demanding on-site role based in Seattle, Washington, US , where you will play a vital part in safeguarding our organization's digital landscape. If you are a dedicated cybersecurity professional, we encourage you to apply.
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Security Analyst (WA)

99302 Pasco, Washington Cedent

Posted 8 days ago

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Job Description

Requirements:
  • 5+ years of experience in Security GRC, IT Audit, or a related field, with a strong focus on SOX compliance and IT General Controls (ITGCs) in a retail environment.
  • Big 4 IT Audit experience or similar is required, with demonstrated expertise in evaluating and testing ITGCs and application controls supporting financial reporting.
  • Deep understanding of SOX Section 404 requirements, including risk assessment, control design, and effectiveness testing.
  • Experience working with internal and external auditors, including managing walkthroughs, evidence collection, and audit issue resolution.
  • Strong knowledge of ITGC domains such as access controls, change management, IT operations, and system development lifecycle (SDLC).
  • Familiarity with retail-specific systems (ex. Oracle EBS, Retail Management Systems, Order Management Systems, Warehouse Management Systems) and how they intersect with SOX compliance.
  • Experience with cloud platforms (e.g., AWS, Azure), SaaS applications, and their implications for SOX controls.
  • Proficiency in using GRC tools like ServiceNow, to streamline audit workflows and evidence management.
  • Proven ability to drive remediation efforts, track control deficiencies, and support control owners in implementing sustainable solutions.
  • Strong communication and stakeholder management skills, with the ability to influence cross functional teams and align on compliance priorities.
  • Demonstrated ability to work in a fast-paced, global retail environment, managing multiple priorities and time zones.
  • Professional certifications such as CISA, CPA, or CIA are required.

Department: Preferred Vendors
This is a contract position
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Logistics Security Analyst

98127 Seattle, Washington Expeditors

Posted 8 days ago

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Job Description

Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

Join a team of logistics experts who use technology and enhanced security protocols to support Cargo Signal's mission to prevent loss, delay, or damage to cargo. You'll have the opportunity to contribute to the success of a dynamic and innovative company.

Command Center agents use Cargo Signal visibility software and hardware to actively monitor customer shipments, analyze cargo risk events, and manage response protocols. Agents communicate directly with customers and Service Providers worldwide.

  • Manage customer communication by e-mail, phone, and chat. Understand complex requests and respond promptly and professionally.

  • Provide information on shipments, Cargo Signal services, account details, and basic troubleshooting.

  • Resolve customer issues within established guidelines, escalating complex problems to appropriate teams when necessary.

  • Provide friendly and professional customer service, ensuring a positive customer experience.

  • Accurately input customer data into Cargo Signal systems, including order details, shipment information, and notes regarding customer interactions.

  • Copy information from documents or other sources into the monitoring software, ensuring accurate and timely data entry.

  • Verify data accuracy by cross-checking information against source documents and resolving discrepancies.

  • Maintain data cleanliness by identifying and correcting outdated or inaccurate information.

  • Track and trace shipments using internal and external applications and by telephone/e-mail to service provider.

  • Understand standard operating procedures and correctly interpret this information to fulfill customer instructions and expectations.

  • Develop relationships with key customers to promote customer satisfaction and retention. Report customer feedback to management, including any signs of customer dissatisfaction.

  • Actively monitor shipments to ensure compliance with customer requirements.

Respond to emergency alarms and exceptions according to company procedures.

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

  • Maintain confidentiality of sensitive customer data.

  • Help build a positive local team environment integrated into our global 24/7 Command Center team.

  • Participate in shift-level exercises and incident response drills.

  • Excellent typing skills: Ability to input data quickly and accurately with high attention to detail.

  • Strong communication skills: Clear and concise verbal and written communication to effectively interact with customers and document interactions.

  • Customer Service focus: Demonstrated ability to provide excellent customer service and resolve issues in a timely manner.

  • Technical proficiency: Familiarity with Microsoft Office, web-based map software, GPS trackers, and cellular networks.

  • Problem-solving skills: Ability to identify and address customer issues effectively.

  • Organizational skills: Ability to prioritize tasks and manage a high volume of e-mails and data entry efficiently.

  • History of reliable and punctual attendance.

  • Logistics experience (air, ocean, trucking, risk management, in-transit security, temperature control).

  • Aptitude for resolute questioning to find the root cause when given incomplete information.

  • Sense of urgency and quality-obsessed approach to timely and accurate information.

  • Positive and willing-to-help attitude.

  • Must exude and promote Expeditors cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

  • Additional language skills a plus.

Candidate may elect to work at one of the following Cargo Signal office locations:

  • Federal Way, WA

  • Seattle, WA

  • Bellevue, WA

  • Lynnwood, WA

Expected base pay: $23-25 per hour

Cargo Signal is a 24/7/365 operation. Weekend, holiday, and evening work may be required.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

Reporting Structure: Command Center Manager

All your information will be kept confidential according to EEO guidelines.

View Now

Logistics Security Analyst

98009 North Bend, Washington Expeditors

Posted 8 days ago

Job Viewed

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Job Description

Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

Join a team of logistics experts who use technology and enhanced security protocols to support Cargo Signal's mission to prevent loss, delay, or damage to cargo. You'll have the opportunity to contribute to the success of a dynamic and innovative company.

Command Center agents use Cargo Signal visibility software and hardware to actively monitor customer shipments, analyze cargo risk events, and manage response protocols. Agents communicate directly with customers and Service Providers worldwide.

  • Manage customer communication by e-mail, phone, and chat. Understand complex requests and respond promptly and professionally.

  • Provide information on shipments, Cargo Signal services, account details, and basic troubleshooting.

  • Resolve customer issues within established guidelines, escalating complex problems to appropriate teams when necessary.

  • Provide friendly and professional customer service, ensuring a positive customer experience.

  • Accurately input customer data into Cargo Signal systems, including order details, shipment information, and notes regarding customer interactions.

  • Copy information from documents or other sources into the monitoring software, ensuring accurate and timely data entry.

  • Verify data accuracy by cross-checking information against source documents and resolving discrepancies.

  • Maintain data cleanliness by identifying and correcting outdated or inaccurate information.

  • Track and trace shipments using internal and external applications and by telephone/e-mail to service provider.

  • Understand standard operating procedures and correctly interpret this information to fulfill customer instructions and expectations.

  • Develop relationships with key customers to promote customer satisfaction and retention. Report customer feedback to management, including any signs of customer dissatisfaction.

  • Actively monitor shipments to ensure compliance with customer requirements.

Respond to emergency alarms and exceptions according to company procedures.

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

  • Maintain confidentiality of sensitive customer data.

  • Help build a positive local team environment integrated into our global 24/7 Command Center team.

  • Participate in shift-level exercises and incident response drills.

  • Excellent typing skills: Ability to input data quickly and accurately with high attention to detail.

  • Strong communication skills: Clear and concise verbal and written communication to effectively interact with customers and document interactions.

  • Customer Service focus: Demonstrated ability to provide excellent customer service and resolve issues in a timely manner.

  • Technical proficiency: Familiarity with Microsoft Office, web-based map software, GPS trackers, and cellular networks.

  • Problem-solving skills: Ability to identify and address customer issues effectively.

  • Organizational skills: Ability to prioritize tasks and manage a high volume of e-mails and data entry efficiently.

  • History of reliable and punctual attendance.

  • Logistics experience (air, ocean, trucking, risk management, in-transit security, temperature control).

  • Aptitude for resolute questioning to find the root cause when given incomplete information.

  • Sense of urgency and quality-obsessed approach to timely and accurate information.

  • Positive and willing-to-help attitude.

  • Must exude and promote Expeditors cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

  • Additional language skills a plus.

Candidate may elect to work at one of the following Cargo Signal office locations:

  • Federal Way, WA

  • Seattle, WA

  • Bellevue, WA

  • Lynnwood, WA

Expected base pay: $23-25 per hour

Cargo Signal is a 24/7/365 operation. Weekend, holiday, and evening work may be required.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

Reporting Structure: Command Center Manager

All your information will be kept confidential according to EEO guidelines.

View Now

Logistics Security Analyst

98037 Martha Lake, Washington Expeditors

Posted 8 days ago

Job Viewed

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Job Description

Expeditors is a global logistics company headquartered in Seattle, Washington. A Fortune 500 company, Expeditors employs over 15,000 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Cargo Signal, a wholly-owned subsidiary of Expeditors, offers global control and oversight of the location and condition of products moving through the supply chain. Through active, real-time monitoring using advanced cargo sensors, our team of security and logistics professionals keeps an eye on shipments in transit and takes steps to respond based on customer priorities.

Join a team of logistics experts who use technology and enhanced security protocols to support Cargo Signal's mission to prevent loss, delay, or damage to cargo. You'll have the opportunity to contribute to the success of a dynamic and innovative company.

Command Center agents use Cargo Signal visibility software and hardware to actively monitor customer shipments, analyze cargo risk events, and manage response protocols. Agents communicate directly with customers and Service Providers worldwide.

  • Manage customer communication by e-mail, phone, and chat. Understand complex requests and respond promptly and professionally.

  • Provide information on shipments, Cargo Signal services, account details, and basic troubleshooting.

  • Resolve customer issues within established guidelines, escalating complex problems to appropriate teams when necessary.

  • Provide friendly and professional customer service, ensuring a positive customer experience.

  • Accurately input customer data into Cargo Signal systems, including order details, shipment information, and notes regarding customer interactions.

  • Copy information from documents or other sources into the monitoring software, ensuring accurate and timely data entry.

  • Verify data accuracy by cross-checking information against source documents and resolving discrepancies.

  • Maintain data cleanliness by identifying and correcting outdated or inaccurate information.

  • Track and trace shipments using internal and external applications and by telephone/e-mail to service provider.

  • Understand standard operating procedures and correctly interpret this information to fulfill customer instructions and expectations.

  • Develop relationships with key customers to promote customer satisfaction and retention. Report customer feedback to management, including any signs of customer dissatisfaction.

  • Actively monitor shipments to ensure compliance with customer requirements.

Respond to emergency alarms and exceptions according to company procedures.

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

  • Maintain confidentiality of sensitive customer data.

  • Help build a positive local team environment integrated into our global 24/7 Command Center team.

  • Participate in shift-level exercises and incident response drills.

  • Excellent typing skills: Ability to input data quickly and accurately with high attention to detail.

  • Strong communication skills: Clear and concise verbal and written communication to effectively interact with customers and document interactions.

  • Customer Service focus: Demonstrated ability to provide excellent customer service and resolve issues in a timely manner.

  • Technical proficiency: Familiarity with Microsoft Office, web-based map software, GPS trackers, and cellular networks.

  • Problem-solving skills: Ability to identify and address customer issues effectively.

  • Organizational skills: Ability to prioritize tasks and manage a high volume of e-mails and data entry efficiently.

  • History of reliable and punctual attendance.

  • Logistics experience (air, ocean, trucking, risk management, in-transit security, temperature control).

  • Aptitude for resolute questioning to find the root cause when given incomplete information.

  • Sense of urgency and quality-obsessed approach to timely and accurate information.

  • Positive and willing-to-help attitude.

  • Must exude and promote Expeditors cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

  • Additional language skills a plus.

Candidate may elect to work at one of the following Cargo Signal office locations:

  • Federal Way, WA

  • Seattle, WA

  • Bellevue, WA

  • Lynnwood, WA

Expected base pay: $23-25 per hour

Cargo Signal is a 24/7/365 operation. Weekend, holiday, and evening work may be required.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

Reporting Structure: Command Center Manager

All your information will be kept confidential according to EEO guidelines.

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