Account Manager

43614 Toledo, Ohio Ohio Staffing

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Job Description

Facility Solutions Manager

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Northwest Ohio. City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Northwest Ohio, one of more than 100 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

Objective: The Facility Services Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

Essential Functions:

  • Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services determine pricing, staffing, and logistics.
  • Manage all Contractor relationships including Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
  • Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
  • Ensure adequate (internal and external) staffing needs to service clients.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
  • Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
  • Communicate client survey responses to the Director of Operations, Night Managers, and Contractors.
  • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
  • Participate and be present in monthly IC paydays.

Requirements:

Position Requirements:

  • 3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience.
  • 3+ years track record of success in a client retention role, with goals and metrics to support.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Ability to travel on a daily basis to client locations.

Working Conditions:

Physical Demands:

  • Constant sitting, bending, standing, and walking.
  • Ability to lift up to 25 pounds.

Environment:

Example: "While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and extreme heat. Safety requirements for this position are safety glasses, hearing protection, and steel-toed work boots."

Benefits:

  • Competitive compensation plan including: base salary, monthly commissions plan, anticipated first-year total comp of $70k; top performers exceed $90k, PTO, gas & phone allowance.
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Account Manager

43614 Toledo, Ohio MVT Holdings

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Job Description

pMVT Logistics is hiring an Account Manager (Remote), looking for a candiate in EST Time Zone! As a top 100 Third-Party Logistics (3PL) provider and a subsidiary of Mesilla Valley Transportation we pride ourselves on our reputation and industry standing./p pAs an Account Manager, you manage transportation needs of specific customers and grow those customers as business needs change and evolve./p pstrongDuties and Responsibilities/strong/p ul liLiaise regularly with National Sales and Operations to ensure smooth day-to-day handling of high impact customer accounts./li iMaintain consistent communication with assigned account customers to ensure timely delivery of shipments./li liUtilize a variety of systems as well as email and phone communication to set appointments for shipments that adhere to customer needs as well as allowing carriers to operate within legal limits./li liUtilize a variety of tools at your disposal to provide accurate quotes on Truckload, Partial, LTL, and other shipment types to assigned account customers while maintaining profitability for company./li liSchedule and conduct meetings with key customer personnel to explore avenues of increasing MVT share of customer freight./li liConduct frequent meetings with Operations and National Sales staff to highlight areas of opportunity and areas of improvement on a customer-by-customer basis./li liUtilize internal TMS systems to accurately track, manage, and facilitate shipments for both customers and carriers./li /ul pstrongQualifications and Skills/strong/p ul liTwo or more years experience working in a Brokerage environment./li liProficient in building proposals, negotiating rates, and delivering both long and short-term shipping solutions to customers./li liProficient computer skills./li liAdvanced verbal and written communication skills./li liEffective communication skills, collaboration, problem-solving, and building professional relationships with carriers, shippers, and internal/external customers./li liAbility to solve practical problems and deal with a variety of concrete variables./li liThorough understanding of the Transportation and Logistics industry./li liAbility to multitask and prioritize./li liHighly organized and detail oriented./li liExtremely self-motivated./li /ul strongJob Benefits:/strong ul li401(k)/li liDental Insurance/li liHealth Insurance/li liLife Insurance/li liPaid Time Off/li liTuition Reimbursement/li liVision insurance/li /ul pstrongBenefit Conditions:/strong/p ul liOnly full-time employees are eligible./li /ul pstrongJoin the MVT Logistics family!/strong/p Pay Range: 55000.00-55000.00 per_year, General Benefits:

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Account Manager

43614 Toledo, Ohio Metzgers

Posted 1 day ago

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Job Description

Would you like to be a dynamic Sales Professional with a drive to build long-lasting relationships with customers by meeting all their marketing needs? If your answer is yes, then look no further! Metzgers is seeking individuals like you to be part of our team. Building long-lasting relationships with clients through creative ideas, seamless processes, and a YES, we can attitude. Job SummaryWe are seeking a motivated and results-driven Sales Professional to join our dynamic team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and driving business development initiatives. This role requires excellent communication skills and the ability to analyze market trends to identify opportunities for growth. Our Sales team play a crucial role in ensuring client satisfaction while achieving sales targets.ResponsibilitiesDevelop and maintain strong relationships with existing clients to ensure their needs are met and exceeded expectations.Communicate effectively with clients regarding product updates, services, and any issues that may arise.Identify new business opportunities.Collaborate with departments throughout the company to deliver tailored solutions that meet client requirements.Drive business development efforts by identifying potential clients and developing strategies to engage them.Provide technical sales support by understanding product specifications and how they align with client needs.ExperienceStrong background in sales with a demonstrated ability to meet or exceed targets.Excellent analytical skills to assess market conditions and client needs effectively.Exceptional communication skills, both verbal and written, with the ability to present ideas clearly and persuasively.Ability to negotiate effectively while maintaining positive client relationships.A proactive approach to problem-solving with a focus on delivering results.

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Account Manager

43614 Toledo, Ohio City Wide Facility Solutions

Posted 3 days ago

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Job Description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Northwest Ohio.City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Northwest Ohio, one of more than 100 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.ObjectiveThe Facility Services Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.Essential functions Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics. Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly. Ensure adequate (internal and external) staffing needs to service clients. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received. Communicate client survey responses to the Director of Operations, Night Managers, and Contractors. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Participate and be present in monthly IC paydays. RequirementsPosition Requirements 3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience. 3+ years track record of success in a client retention role, with goals and metrics to support. High School diploma required, bachelor's degree highly desirable. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations. Working ConditionsPhysical DemandsThe physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.EnvironmentDescribe the work environment the employee will be exposed to and safety requirements. Example: "While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and extreme heat. Safety requirements for this position are safety glasses, hearing protection, and steel-toed work boots."BenefitsCompetitive compensation plan including: Base salary + Monthly Commissions plan Anticipated first-year total comp of $70k; top performers exceed $90k PTO Gas & Phone allowance

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Account Representative

43405 Toledo, Ohio Altec, Inc.

Posted 23 days ago

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Job Description

Permanent
Why Join Altec?

There is an exciting opportunity for an Account Representative in the Toledo, OH area.

With in-house training and technical sales support, you will have the tools and network to be successful and to present solutions with confidence.

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

MAJOR RESPONSIBILITIES:

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Arrange for installation and test-operation of machinery.
  • Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Complete expense reports, sales reports, and other paperwork.
  • Complete product and development training as required.
  • Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  • Consult with engineers regarding technical problems.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Demonstrate and explain the operation and use of products.
  • Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  • Maintain customer records, using automated systems.
  • Negotiate prices and terms of sales and service agreements.
  • Obtain specifications for use by engineering departments in bid preparations.
  • Prepare sales contracts for orders obtained, and submit orders for processing.
  • Prepare sales presentations and proposals that explain product specifications and applications.
  • Provide customers with ongoing technical support.
  • Provide feedback to company's product design team so that products can be tailored to clients' needs.
  • Quote prices, credit terms and other bid specifications.
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  • Sell service contracts for products.
  • Study information about new products so that product can be accurately depicted and proper recommendations made.
  • Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  • Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  • Visit establishments to evaluate needs and to promote product or service sales.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  • Four year bachelor's degree required. Engineering, Marketing, Business preferred.
  • Two years of aggregate experience in a comparable position with proven outside sales experience in a similar industry with a degree, or
  • One year of experience as Altec Sales Representative or Technical Sales Representative and successful completion of Altec Sales Training Program
  • Must be available for extensive overnight travel required.
  • Current, Valid Driver's License required. Commercial Driver's License required for some positions.
  • The ability to communicate information and ideas in speaking and presenting so that others will understand required.
  • PC skills using spreadsheets, word processing, and other office management applications required.
  • Consistently having met or exceeded prior quota figures required.
  • Prior performance reviews having been at or above full performance required.

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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Sales Account Manager, Ads Account Management

48160 Milan, Michigan Amazon

Posted 17 days ago

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Job Description

Description
Amazon Ads operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon's websites, proprietary devices and the Amazon Advertising Platform. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment for our advertising partners.
As a Sales Account Manager you work with advertisers and agencies to create and execute advertising strategies while driving incremental revenue and growing advertisers' investment on Amazon. Advertisers' objectives may not be always defined, as a Sales Account Manager you are able to consult the client to define their goal and work backwards to develop the right advertising strategy to achieve it. When consulting advertisers and proposing solutions you use complex data driven insights which will enrich advertisers understanding of their campaigns, objectives or even business. Internally you work closely with Sales, Agency, Creative and Product Specialist internal partner teams to drive advertiser success.
As a Sales Account Manager you are passionate about identifying solutions to complex business problems. You possess strong sales skills and like to work against revenue objectives.
You possess analytical skills and are able to develop data driven recommendation. You work to maximize campaign performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have strong presentation and sales skills in order to challenge and teach new perspective to our advertisers while driving incremental revenue.
Key job responsibilities
- achieve revenue targets while managing complex advertiser relationships
- own and grow existing client revenues that may expand regionally
- work effectively with other partner team with whom you share goals
- thrive in ambiguous situations
- are interested in becoming an expert on Amazon advertising solutions
- are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks
- have experience in creating media plans and complex advertising strategies
- create and/or identify new insights based on multiple first-party and third-party research
- provide in-depth data analysis to develop actionable insights and recommendations for future campaigns
Basic Qualifications
- experience in digital advertising and client facing roles with a focus on data analysis
- Bachelor's degree required
- Annual brand planning and media planning capabilities
- Previous experience analyzing data and best practice to assess performance drivers
- Experience with influencing internal and external stakeholders
- Strong experience with Microsoft Excel
Preferred Qualifications
- Influence process improvement that scale broadly, inventing and simplifying within existing processes
- Understanding of digital creative production, ad serving, cross-channel attribution, and media math
- Ability to contribute to process improvement, invent and simplify within existing processes
- Excellent organizational, interpersonal, and communication (written and verbal) skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Inside Account Manager

43620 Toledo, Ohio O'Neal Industries, Inc.

Posted 11 days ago

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Job Description

Description
Responsibilities
Manages sales activities of assigned accounts by performing the following duties:
- Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies,receiving and maintaining customer orders while ensuring complete customer satisfaction.
- Develops and sustains effective supplier and customer relationships to assure a competitive position in themarketplace
- Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow newbusiness and achieve established budget targets
- Maximizes productivity by effectively planning, organizing and managing workload
- Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
- Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assignedcustomers
Qualifications:
- Undergraduate degree in marketing, business administration, or a finance -related field is preferred- 3-5 years of related metal industry sales experience preferred- Possess effective communication skills which include verbal and written- Must have experience with Microsoft Office, particularly Excel and Word- Willingness to learn proprietary program known as Metalware- Displays effective use of time management skills- Knowledge of basic math skills is essential
We treat our employees right:
We offer a full comprehensive benefits program which includes: medical, dental, vision, company paid lifeinsurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among othercompetitive benefits.
TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer.All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity,sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying withall fair employment practices regarding citizenship and immigration status.
The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW! #CB
Qualifications
Education
Preferred
+ High School or better
Experience
Preferred
+ Must have experience with Microsoft Office, particularly Excel and Word Willingness to learn proprietary program known as Metalware Displays effective use of time management skills Knowledge of basic math skills is essential
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Field Account Manager

48162 Monroe, Michigan Sysco

Posted 15 days ago

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Job Description

**JOB SUMMARY**
The Field Account Manager acts as a service-focused representative on behalf of The SYGMA Network within an assigned territory. Maintains contacts and relationships with SYGMA Customers and works with Distribution Center Management to ensure the highest level of Customer Service. Assists in the profitable marketing of products and value-added services to our customers. Frequent travel by automobile and some air travel required. Maintaining Sysco's mandated minimum of insurance is required.
**RESPONSIBILITIES**
+ Build and maintain customer relations through personal contact and telephone calls.
+ Provide customer-focused distribution and value-added services to customers in compliance with their requirements and within the company's capabilities.
+ Meet with key customers and perform business reviews as needed.
+ Enhance sales by ensuring account penetration through customer's complete participation in full line purchasing.
+ Strengthen and build relationships with Customers, Franchise Owners, and DC (distribution center) Personnel.
+ Respond to customer concerns with corrective action and resolve issues with a sense of urgency.
+ Foster "proactive" communication to Customers regarding delivery delays or product outage situations.
+ Provide access to and train Customers on The SYGMA Network website.
+ Present to large groups and conduct startup meetings with new Customers.
+ Keep informed on new products and other general information of interest to the Customer (i.e. promotions and inventory).
+ Maintain detailed and constant communications with all department heads in regards to Customer activities and product information.
+ Proactively monitor service levels of the Company through weekly tracking and work with the respective departments to maintain service levels and continued improvement.
+ Check on competitive activity and keeps SYGMA Management informed.
+ Practice good fiscal responsibility by the departmental budget.
+ Any other duties assigned by SYGMA Management.
+ Keeps accurate records and makes reports on all phases of activities.
+ Conduct online order entry training (CYGNET) as needed.
**QUALIFICATIONS**
**Education**
+ A High school diploma is required
+ Bachelor's degree in business or marketing is preferred.
**Experience**
+ Minimum of 2 years of direct customer account management
+ 5-10 years of customer service focused management experience or foodservice sales experience is preferred
+ Experience building customer relationships in the food distribution industry will be considered as an alternative to formal education.
**Professional Skills**
+ Well developed oral and written communication skills
+ Excellent problem-solving skills and the ability to make good judgments
+ Ability to resolve issues with a sense of urgency
+ Well developed interpersonal skills and the ability to persuade
+ Ability to work in a fast-paced environment
+ Microsoft Office skills
**Physical Demands**
+ Work is primarily sedentary
+ Product delivery may require lifting to 50 lbs
**Mental/Visual Demands**
+ Ability to read text that is close and at a distance with or without correction
**Working Conditions**
+ Frequent travel by automobile and some air travel required
**Equipment Operated**
+ PC, office equipment, automobile
**Certifications, Licenses, and/or Registrations**
+ Drivers license,
+ Must maintain SYSCO minimum vehicular insurance requirements
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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