73,598 Service Agent jobs in the United States

Job Description

Client Service Representative // Full-Time Job Opportunity // On-site

We are seeking a Client Service Representative to join one of our clients, an independent wealth management advisory firm. As a Client Service Representative, you will be responsible for providing exceptional support and customer service to our clients, addressing their questions and concerns in a professional and timely manner. You will also be able to help clients with account management, process transactions, and provide information on our products and services.

Essential Duties

• Handles client communication and follow-ups.
• Ensures client requests are addressed promptly.
• Maintain client relationships by providing exceptional support.
• Respond to inquiries, address concerns, and ensure client satisfaction.
• Provides non-advisory support.
• Investigates and resolves processing requests, compliance issues, or account discrepancies.
• Completes routine account transactions.
• Coordinates standard client reports and documentation, ensuring accuracy and adherence to regulations.
• Processes documentation for account transactions and service requests.
• Supports team members during absences and peak work periods.
• Ensures office facilities and reception areas are well-maintained and welcoming.
• Tracks staff schedules and provides logistical support for meetings and office needs.
• Handle routine client account requests and escalate complex issues when needed.
• Keep everyone informed! Track pending items and communicate updates to clients and internal teams.

Qualifications

• Bachelor's degree in Finance, Accounting, or Business, preferred.
• At least 2 years of experience in customer service and operational tasks, or banking experience, preferred.
• Ability to understand and explain fundamental financial concepts, such as assets, liabilities, and investment products, is a plus.
• Proficiency in processing routine client requests such as wire transfers, cash transfers, and account updates.
• Proficiency in English and Spanish verbal and written communication, including the ability to convey information clearly and concisely.
• Capacity to identify and address common client issues and inquiries independently, with guidance as needed.
• Developing proficiency in managing workload efficiently and prioritizing tasks effectively.
• Capacity to maintain orderly records and documentation to support client interactions and transactions.
• Basic proficiency in using financial software and tools relevant to the role.
• Willingness to engage in ongoing learning and development to improve skills and knowledge in the role.
• A basic understanding of regulatory agencies, such as the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA), is a plus.

Equal Opportunity Employer

Job Description

Description:

Drive Green VI is looking for a dependable, hands-on, team player to join our company as a Service Agent. This role isn’t for everyone — it’s fast-paced, physical, and mostly outdoors. You’ll be responsible for cleaning, inspecting, and documenting multiple vehicles each day to a high standard. If you take pride in doing quality work, enjoy staying active, and want the opportunity to earn more based on your performance, this could be a great fit. Top performers have the capacity to earn $18–$0/hour with productivity incentives, starting from a 10.50/hour base rate . The ideal candidate should have open availability to include weekdays, weekends, and evenings as necessary.

- Principal duties and responsibilities include, but are not limited to:

• Thoroughly clean and sanitize vehicles, both inside and outside, to maintain a pristine and professional appearance.
• Perform routine vehicle inspections to identify and report any damages or maintenance needs.
• Assist with minor vehicle maintenance tasks such as tire pressure checks and fluid level inspections.
• Safely operate company vehicles to transport them to various company locations as needed.
• Record detailed video documentation of all vehicles before and after each reservation to accurately capture any damages or discrepancies.
• Accurately document and report vehicle damages, accidents, or incidents promptly.

- Other duties and responsibilities:

• Be fully informed of all company policies & procedures and set example by adhering to same
• In the event of staff shortage (i.e. vacations, sick calls, etc.) or in emergency situations (i.e. hurricanes), be prepared to assist in another lot(s) or in movement of vehicles are needed
• Any and all other tasks that reasonably fall within this function as directed by management

• Must possess and maintain a valid, unexpired drivers license.
• Must possess and maintain a clean driving record.
• Strong attention to detail and the ability to identify and report vehicle damages accurately.
• Flexibility in workdays and work hours, as schedules may change based on reservations.
• Excellent communication skills and the ability to collaborate effectively with team members.
• Physical fitness and stamina for tasks that involve vehicle cleaning and maintenance.

Job Description

Salary:

St. Paul Fuel is recruiting for a part-time Customer Service Agent/Ramp Services Agent. This position reports to the Island Operations Supervisor and is located in St. Paul, AK.

St. Paul Fuel, LLC is a growing company focused on becoming the most respected fuel sales and services company in Alaska. St. Paul Fuel, LLC is looking for motivated persons who want to be part of building a cohesive team to provide comprehensive fuel services to the Community of St. Paul Island and customers in the Central Bering Sea.

JOB SUMMARY:

To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations, and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Ramp Services Agent responsibilities include: marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.

JOB RESPONSIBILITIES:

Customer Service Agent:

• Assist passengers with self-service check-in kiosks
  
• Inspect and verify passenger documentation
  
• Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  
• Manage passenger baggage processing including handling and fee calculation if applicable
  
• Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  
• Direct passengers through the airport as required
  
• Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  
• Comply with all federal aviation legislation as well as airport authority and carrier security requirements
  
• Comply with Saint Paul Fuel Standard Operating Procedures (SOPs)
  
• Operate computers and specialist equipment such as air-bridge, scanners, and airline specific software
  
• Produce work-related documentation when required
  
• Maintain the highest standards of safety and security at all times
  
• Other duties as assigned
  

Ramp Services Agent:

• Responsible for maintaining the safety and security of the ramp at all times
  
• Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner
  
• Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)
  
• Transfer cargo (including luggage) to other gates, other airlines and to passengers
  
• Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks
  
• Comply with all safety procedures and airline policies
  
• Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material
  
• Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash, deicing and commissary items)
  
• Assist in ramp set up and storage of equipment and baggage
  
• Constantly communicate with flight crew personnel and other ground personnel

MINIMUM REQUIREMENTS:

• High school diploma or equivalent.
  
• Previous experience working in an aviation environment, desired.
  
• Successful completion of a ramp services training program.
  
• Valid drivers license.
  
• U.S. Customs Seal for access to CBP security areas.
  
• Experience working with live animals and dangerous goods.
  
• Working knowledge of airport safety procedures.
  
• Ability to travel to the airport at times where public transport is not available.
  
• Must be able and willing to type and learn airline specific computer systems.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Ability to speak and understand the English language.
  
• Excellent teamwork and communication skills (written and verbal).
  
• Self-motivated and able to work independently.
  
• Passionate about customer service.
  
• Commitment to continuous improvement.
  
• Knowledge of proper lifting techniques when handling heavy objects.
  
• Ability to follow processes and procedures and apply flexible approach when required.
  
• Willingness to work in inclement weather or other tough working conditions if required.
  
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays).

NOTE:

This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.

Equal Opportunity Employer/Shareholder Preference

St. Paul Fuel is a subsidiary of TDX and is an Equal Employment Opportunity and Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran protected status or any other characteristic protected by applicable law. Native Preference applies pursuant to P.L. 93-638, and St Paul Fuel grants employment preference to shareholders of Tanadgusix Corporation and their spouses and descendants to the extent allowed by law. Prior to employment, successful completion of a background investigation and pre-employment drug screen may be required.

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To request an accommodation, contact an HR representative at ( or at

#ZR

Summary:
Our Customer Service Agents are the friendly, solution-oriented first point of contact for our customers. They handle inquiries, resolve issues, and ensure every interaction leaves the customer satisfied and supported.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, chat, or in-person, as applicable.
• Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.
• Maintain detailed records of customer interactions and transactions.
• Communicate and coordinate with internal departments to address customer needs.
• Stay up to date with product knowledge, company policies, and best practices to provide accurate information.
• Follow communication scripts and guidelines where necessary while adapting to each customer’s unique situation.
• Identify opportunities to improve processes and share feedback with the team.

Requirements:

• Proven experience in a customer service or support role preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Positive attitude, patience, and empathy for customers.
• Basic computer proficiency and familiarity with CRM systems is a plus.
• High school diploma or equivalent; further education is an advantage.

Why Join Us:
At [Your Company Name], we believe in empowering our Customer Service Agents with the training, tools, and support they need to succeed — and to grow with us. If you enjoy helping people and thrive in a fast-paced environment, we’d love to hear from you!

Position Summary:
The Customer Service Agent serves as the first point of contact for our customers, delivering friendly, professional, and efficient support. You will handle a variety of inquiries via phone, email, or live chat, helping customers with questions, orders, account information, and basic troubleshooting. Your goal is to ensure every customer feels valued and supported while upholding our commitment to excellent service.

• Respond promptly and professionally to customer inquiries through multiple channels (calls, emails, live chat).
• Listen carefully to understand customer needs and provide accurate information about products, services, or account details.
• Troubleshoot basic problems and resolve issues independently when possible.
• Escalate complex concerns to the appropriate department while ensuring a smooth handoff.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up to ensure customer concerns are fully resolved and they are satisfied with the outcome.
• Stay up to date on products, services, and company policies to deliver accurate information.

• Strong verbal and written communication skills with a clear, professional tone.
• Active listening and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Patience, empathy, and a genuine desire to help people.
• Comfortable using CRM systems, chat platforms, or call center software.

• 1–2 years of experience in customer service, call center support, or a related role is preferred.
• Experience handling customer inquiries in a professional setting and working with CRM or ticketing tools is a plus.

• High school diploma or equivalent is required.
• Additional training or certification in customer service, communications, or technical support is an advantage.

Position Summary:
The Customer Service Agent serves as the first point of contact for our customers, delivering friendly, professional, and efficient support. You will handle a variety of inquiries via phone, email, or live chat, helping customers with questions, orders, account information, and basic troubleshooting. Your goal is to ensure every customer feels valued and supported while upholding our commitment to excellent service.

• Respond promptly and professionally to customer inquiries through multiple channels (calls, emails, live chat).
• Listen carefully to understand customer needs and provide accurate information about products, services, or account details.
• Troubleshoot basic problems and resolve issues independently when possible.
• Escalate complex concerns to the appropriate department while ensuring a smooth handoff.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up to ensure customer concerns are fully resolved and they are satisfied with the outcome.
• Stay up to date on products, services, and company policies to deliver accurate information.

• Strong verbal and written communication skills with a clear, professional tone.
• Active listening and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Patience, empathy, and a genuine desire to help people.
• Comfortable using CRM systems, chat platforms, or call center software.

• 1–2 years of experience in customer service, call center support, or a related role is preferred.
• Experience handling customer inquiries in a professional setting and working with CRM or ticketing tools is a plus.

• High school diploma or equivalent is required.
• Additional training or certification in customer service, communications, or technical support is an advantage.

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin  your purpose, belong  to an amazing global team, and become  the best version of you.

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin  your purpose, belong  to an amazing global team, and become  the best version of you.