661 Service Industries jobs in Carteret
Service Management Technology Analyst - LISBON
Posted 2 days ago
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Job Description
**The Position:**
The Service Management Technology Analyst is responsible for supporting the planning, coordination, and execution of IT change management activities. This role involves working closely with various teams to ensure that changes to IT systems and processes are implemented. The Service Management Technology Analyst will assist in developing change management strategies, conducting impact assessments, and ensuring that all changes are documented and communicated effectively.
**Responsibilities:**
+ Assist in the development and implementation of IT change management strategies and plans.
+ Coordinate and support IT change management activities, ensuring changes are executed smoothly and efficiently.
+ Conduct impact assessments to identify potential risks and effects of IT changes on business operations.
+ Collaborate with IT and business teams to ensure that changes are aligned with organizational goals and objectives.
+ Document and maintain records of all IT changes, including approvals, implementation details, and outcomes.
+ Communicate changes effectively to stakeholders, providing updates and addressing any concerns.
+ Monitor and evaluate the effectiveness of change management processes, identifying areas for improvement.
+ Support the creation and delivery of training materials and sessions to ensure that employees are informed and prepared for IT changes.
+ Assist in the development of metrics and reports to track the progress and success of change management initiatives.
+ With Change Lead, train and enforce Change process with user community
**Required Education, Experience, and Skills**
**Key Competencies:**
+ Understanding of IT systems and processes.
+ Ability to manage multiple tasks and priorities effectively.
+ Strong attention to detail and accuracy.
+ Ability to adapt to changing priorities and work in a dynamic environment.
+ A customer-focused mindset with a commitment to delivering high-quality results.
**Qualifications:**
+ Bachelor's degree with at least 2 years of Technology, Business Administration, or a related field.
+ Experience in IT Change Management, ITIL Service Management or a related role preferred.
+ Knowledge of change management principles, methodologies, and tools.
+ ITIL Training and Certification a plus
+ Strong organizational and project management skills.
+ Excellent communication and interpersonal skills.
+ Ability to work collaboratively with cross-functional teams.
+ Analytical and problem-solving abilities.
+ Proficiency in using change management software and tools.
Secondary Language(s) Job Description
**Who We Are:**
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
**US and PR Residents Only**
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
OFCCP Pay Transparency Rule
Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law.
**Search Firm Representatives Please Read Carefully**
Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Applicable to United States Positions Only:** Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job. Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience. The applicable salary range for this position in the U.S. is stated below. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.
**Annualized Salary Range (US)**
**Annualized Salary Range (Global)**
**Annualized Salary Range (Canada)**
**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:** **Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.**
10%
**Flexible Work Arrangements:**
Hybrid
**Shift:**
**Valid Driving License:**
**Hazardous Material(s):**
**Number of Openings:**
1
**Requisition ID:** R533641
IT Service Management (ITSM) Specialist

Posted 13 days ago
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Job Description
The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, automation and control solutions for the chemical/refining industries and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. Are you ready to help us make the future?
**BENEFITS OFWORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
This position is intended to convey to the new, independent company, to be named Solstice Advanced Materials when the separation occurs. This is expected to occur in late 2025 or early 2026.
At Advanced Materials, we are committed to offering the highest value-add specialty solutions in the advanced materials sector. Our goal is to solve our customers' most complex challenges through a robust and innovative product portfolio and by doing so, deliver exceptional value to our stakeholders. We have identified actionable strategies to grow by expanding into new products and markets and through strategic acquisitions, while keeping our top operating margins.
Joining our team means becoming part of an organization which leverages its long-standing reputation to capture growth trends by investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work environment that values contributions and supports professional development. With a focus on innovation and sustainability, the team is dedicated to delivering value and making a meaningful impact in advancing our customers' success. Let's make that impact together.
**RESPONSIBILITIES**
+ Develop, implement, document and maintain ITSM processes and policies in alignment with industry standards (e.g., ITIL).
+ Oversee the lifecycle management of IT services, including incident management, problem management, change management, and service delivery management.
+ Work with Communications for change management strategy to the enterprise.
+ Communicate effectively with stakeholders during incidents and changes, providing updates on status and resolution.
+ Analyze service requests and incidents to identify trends and opportunities for improvement.
+ Manage and optimize ITSM tools to support service management processes, ensuring they are configured effectively to meet organizational needs.
+ Train and assist staff in the usage of ITSM tools and ensure compliance with established processes.
+ Generate reports and dashboards to monitor service performance and identify areas for improvement.
+ Collaborate with business units and IT teams to review and recommend service levels and ensure that IT services meet business needs and expectations in alignment with budget.
**YOU MUST HAVE**
+ Bachelor's degree in Information Technology, Computer Science, or a related field.
+ 5+ years of experience in IT service management or a similar role.
+ 3+ years in service monitoring tools to drive health metrics and continuous improvement.
+ 3+ years of project mangement experience preferably in the ITSM space.
+ Strong understanding of ITIL frameworks and best practices; ITIL certification is preferred.
+ Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Desk).
+ Excellent analytical, problem-solving, and organizational skills.
+ Strong communication and interpersonal skills, capable of liaising with technical and non-technical stakeholders.
+ Ability to manage multiple priorities and projects simultaneously while meeting deadlines.
**WE VALUE**
+ Experience in driving digital transformation and change management
+ Strong vendor management skills & experience working across geographies
+ Strong problem-solving and troubleshooting skills.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
+ Experience with monitoring and management tools.
+ Continuous learning and self-motivation.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Public Service Management Consulting Manager

Posted 13 days ago
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Job Description
Strategy & Consulting: We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization's total enterprise reinvention.
The Work:Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.People in our Public Service group serve an array of clients across state and local government, non-profit, and educational industries.The Public Service Manager is experienced delivering programmatic, operational, and organization design, transformation and service delivery in performance and outcome improvements. The manager will also design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process.
Ability to travel 75%+. For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Here's What You Need:- Bachelor's degree or equivalent to 12 years of working experience.- A minimum of 5 years of high value consulting experience- A minimum of 5 years of public service experience
- A minimum of 5 years of government finance and budgeting experience
Bonus Points If:- You have experience bringing innovative ideas to projects
- A minimum of 5 years of experience leading workstreams and meeting deadlines
- A minimum of 5 years of experience working with c-level client executives- A minimum of 5 years of large-scale delivery experience with minimal help
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $94,400 to $93,800
Colorado 94,400 to 253,800
District of Columbia 100,500 to 270,300
Illinois 87,400 to 253,800
Minnesota 94,400 to 253,800
Maryland 94,400 to 253,800
New York/New Jersey 87,400 to 293,800
Washington 100,500 to 270,300
#LI-NA
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here ( Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 ( , send us an email ( or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Lead AI-driven IT Service Management (ITSM) Engineer

Posted 2 days ago
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Job Description
Wells Fargo is seeking a Lead AI-driven IT Service Management (ITSM) Engineer (Lead Specialty Software Engineer), as part of the Wealth & Investment Management Technology. Learn more about the career areas and lines of business at wellsfargojobs.com.
The ideal candidate should possess a strong background in AI and generative AI technologies. This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization, leveraging Wells Fargo approved AI solutions to enhance service delivery, optimize operations, and drive innovation.
**In this role, you will:**
+ Lead complex initiatives on selected domains
+ Ensure systems are monitored to increase operational efficiency and managed to mitigate risk
+ Define opportunities to maximize resource utilization and improve processes while reducing cost
+ Lead, design, develop, test and implement applications and system components, tools and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies
+ Resolve coding, testing and escalated platform issues of a technically challenging nature
+ Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
+ Mentor less experienced software engineers
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Partner with production support and platform engineering teams effectively
**Required Qualifications:**
+ 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of experience with IT Service Management
**Desired Qualifications:**
+ Strong understanding of ITIL and other ITSM frameworks, methodologies, and best practices
+ Experience with AI/ML and familiarity with Copilot, Tachyon
+ Excellent strategic thinking, problem-solving, and decision-making abilities
+ Outstanding leadership, communication, and interpersonal skills
+ Ability to work collaboratively with diverse teams and stakeholders
+ Strong project management capabilities, with the ability to manage multiple initiatives simultaneously
+ Results-oriented mindset with a focus on delivering high-quality outcomes
**Job Expectations:**
+ Ability to work additional hours as needed
+ Position offers a hybrid work schedule
+ This position is not eligible for Visa sponsorship
+ Relocation assistance is not available for this position
**Job Locations:**
+ 1525 WWT Harris Blvd. Charlotte, North Carolina 28262
+ 300 S Brevard St., Charlotte, North Carolina 28202
+ 194 Wood Ave S. Iselin, New Jersey 08830
NC- Charlotte Pay Range: $120,400 - 250,000 Annually
NJ- Iselin Pay Range: $26,400 - 262,600 Annually
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
120,400.00 - 287,600.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
20 Jul 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-468975
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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