691 Service Professional jobs in Herndon

**CMTA, a Legence company** CMTA ( is one of the fastest growing engineering firms in the U.S. with nationally recognized expertise in sustainable, high performance building engineering. We are a collaborative, competitive, innovative, and energetic group of engineers and team leaders who incorporate a holistic approach towards consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose personalities lead them to excellence, and we provide exceptional opportunities for our employees. **Fairfax, VA (or DMV surrounding area)** The core business of our Energy Solutions division is the delivery of Guaranteed Energy Savings Performance Contracts (ESPCs). Simply put, our ESPCs are a viable way to upgrade and renovate facilities in a budget-neutral or even budget-positive way. The process diverts money already being spent on utilities and directs it into facility upgrades, covering scope development, design, bidding, construction management, commissioning, measurement and verification, and even ongoing energy management services. We have experience in designing the nation's most energy efficient buildings, including many zero energy buildings. Our knowledge is unparalleled in the Guaranteed ESPC market, which allows us to dive deeper than our competitors. **Job Description:** CMTA is looking for a skilled Commercial HVAC Controls Service Professional with 10+ years of commercial HVAC controls experience. The Commercial HVAC Controls Service Professional is responsible for utilizing their knowledge of building automation systems, electrical schematics, wiring diagrams, pneumatic and electronic control systems, HVAC systems, HVAC controls software, etc. to maintain, repair and troubleshoot HVAC control systems to help bridge the HVAC controls needs of the client with the technical solutions that meet those needs. This position is critical to our team for several reasons including: + Increasing Complexity of Systems: Modern HVAC systems are more complex than conventional systems. This complexity requires expert guidance to ensure systems are designed, installed, and maintained correctly. + Focus on Energy Efficiency: With a global emphasis on energy efficiency and reducing carbon emissions, clients seek expert advice on sustainable HVAC solutions. Our Service Professionals play a key role in supporting systems that meet these goals. + Regulatory Changes: Changes in building codes and environmental regulations require HVAC systems to meet specific standards. Our Service Professionals are needed to help navigate these regulations and ensure compliance. + Maintenance and Optimization: Beyond start-up and commissioning, there is a continuous need for system optimization and maintenance. Our Service Professionals provide valuable advice to customers regarding maintenance, efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + Troubleshooting, commissioning, and servicing HVAC controls and building automation systems while ensuring customer satisfaction + Maintaining a vehicle by keeping records of service manuals, scheduling, and completing repairs and maintenance service + Documenting work by completing paperwork on each job and maintaining files + Providing technical support to customers and engineering staff + Flexibility to work overtime/weekends, as required **Requirements:** + 10+ years of commercial HVAC controls and building automation system experience + Associate's degree in related field (suitable experience can substitute) + Experience with integration to 3rd party control systems + Experience with commissioning + Knowledge of software and computer language used to operate Tridium Niagara Framework. Niagara AX and/or N4 certification is preferred + Knowledge and understanding of various communications protocols used in the industry including BACnet, Lonworks and Modbus + Valid drivers license in good standing, issued by resident state required. We are unable to provide immigration sponsorship for this position. #LI-OS1 #LI-Onsite **About Legence** Legence, a _Blackstone Portfolio Company_ , is North America's leading, integrated provider of energy efficiency and sustainability solutions for the built environment. Legence improves the performance of buildings, making the spaces that shape our lives healthier and more sustainable. We specialize in helping clients decrease operating costs, reduce carbon emissions, and enhance occupant well-being and productivity. From advisory services and design to construction and ongoing maintenance, we offer a comprehensive suite of Stackable Solutions across the entire building lifecycle. With over a century of experience, we have the expertise to implement high-performing projects with unmatched outcomes, serving industry leaders in mission-critical and other essential sectors such as data centers, semiconductors, life sciences, healthcare, education, and more. **Benefits Overview** **Health & Welfare** : Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health. **Time Off Benefits** : Paid vacation, company-paid holidays, and paid sick leave. **Financial Benefits** : 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Salary** **Education Level** **Equivalent Experience** **Travel Required** **Yes**

Tyto Athene is searching for a forward-thinking and self-motivated Service Delivery Manager for Cybersecurity Services to lead an exciting and transformative program in support of our US Federal Government customers. This exciting role requires an appetite for learning, superior attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to work in a highly collaborative work environment. Business acumen in dealing with senior leaders within the Federal Government is important. You will connect with key business executives and technical leaders to develop long-term relationships and a strong customer portfolio. Your main function will be to liaise between customers and internal teams to ensure timely and successful delivery of our services according to customer needs.

Responsibilities:

• Lead an evaluation of a federal agency's information security program requirements, capability gaps, and opportunities for leveraging shared services to fill gaps
• Develop a shared service adoption roadmap and project schedule in coordination and collaboration with the providers subject matter experts
• Develop and manage the project plan and project team to support the timely completion of tasks, deliverables, and milestones
• Effectively prioritize and manage multiple projects and deadlines
• Project and workflow management, including delegation and action item tracking
• Proactively manage risks, issues, and scope changes effectively
• Help resolve blockers pertaining to both internal and external dependencies
• Organize and lead quarterly business review meetings to provide strategic and operational updates on service delivery accomplishments, challenges, and next steps
• Provide status updates (e.g., weekly issues, process improvement implementation updates, project status updates, program performance, and risks)
• Facilitate service delivery meetings and serve as the central point of contact for the shared service customer
• Prepare and present written communications, plans, reports, briefings, and background materials for a wide range of audiences, including federal senior executives
• Facilitate relationships to promote customer satisfaction and to sustain and expand business opportunities between the shared service provider and customer
• Develop strong relationships with executive managers and sponsors, and become a trusted advisor at multiple levels of management
• Ensure client-driven process updates and scope changes are learned and quickly applied by technical teams
• Identify creative solutions to resolve all client issues and escalations
• Create and maintain process documentation, ensuring that all process changes are documented in a timely manner
• Ensure the underlying processes for service execution, fulfillment, and delivery are operating effectively and efficiently
• Define and maintain quality standards based on client and internal standards and best practices
• Ensure that the team is consistently in compliance with our agreed-upon SLAs
• Identify process areas with opportunities for improvement and optimization
• Provide efficiency insights that can inform overall capacity planning
• Coordinate and manage initiatives and projects aimed at improving the services we provide to our customers including environment availability and stability, system performance reviews, and improvements

Required:

• Bachelor's degree or equivalent combination of education and experience
• Minimum of four (4) years of consulting and/or industry experience. Can be Commercial or Federal, but Federal experience is preferred
• Client-facing experience, ideally in an Information Security-related field
• Relevant experience (at least 2) leading successful IT projects, preferably in the Federal Government
• Ability to clearly communicate project requirements, challenges, and opportunities
• Proven track record of successfully organizing, structuring, and creating cross-functional efforts, projects, and programs
• Proven continuous improvement analytical experience including strong project management and reporting capabilities.
• Ability to apply critical thought processes to develop, recommend and implement strategies and programs that address team objectives
• Ability to embrace ambiguity
• Ability to establish new or improving operational processes
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to effectively facilitate and communicate at all levels of the organization and across cross-functional teams in a matrix environment
• Capability to lead through influence across all levels of the organization
• Must be results-oriented, self-motivated, energetic, proactive, and a team player, with the ability to think conceptually and strategically
• Experienced in providing metrics inputs to various reporting decks, and communicating key performance indicators to stakeholders in support of business objectives
• PMP certification is preferred
• Previous experience with or strong knowledge of Cybersecurity or Security Operations centers (SOC), particularly in a managed services environment, is highly desired
• Previous experience with or strong knowledge of federal shared services is highly desired

Clearance: Active Secret Clearance required

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting