296 Service Sectors jobs in Azle
Customer Service
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In this role, you will ensure that customer inquiries are handled in a timely and professional manner, and that our customer service standards are met every day. To be successful in this role, you must have a strong professional background in customer interactions, and a commitment to providing excellent customer service and execution. You should possess excellent.
Customer Service Representative
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Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it takes to raise a family these days. That's why their employees enjoy a very high earning potential and benefits. Our franchise owners provide second-to-none training for our customer services representatives to ensure you'll do the job efficiently and correctly. They train you the right way, and no previous experience is necessary to become a Precision Door Customer Service Representative.
As a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Successful CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving also comes naturally to CSR. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
Responsibilities:- Resolve product or service problems
- Manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Greet customers warmly and ascertain problem or reason for calling
- Advise on company information
- Work with customer service manager to ensure proper customer service is being delivered
- Read from scripts
- Resolve customer complaints via phone or email
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent
- Ability to pass a drug screening and a background check
Compensation: $17.00 - $21.00 per hour
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction. We ranked #13 in the top 20 new franchises by Entrepreneur magazine. We also ranked #227 in Entrepreneur magazine's Franchise 500. We received the "Spirit of Success" award from Southwestern Bell. Multiple franchises with the Angie's List Super Service Award.
Our Mission:To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:To establish Precision Door Service as the public standard and national household name in garage door repair service.
Customer Service Rep
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Were seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipments, and basic inventory checks. Additional duties include assist with packaging, labeling, and preparing items for delivery, help organize and maintain a tidy workspace, support returns and exchanges in a timely manner, manage simple records and enter information accurately, follow schedules and complete assigned tasks on time, as well as work with supervisors to meet daily goals, provide friendly assistance to customers and team members, respond to questions by phone, email, or in-person, adhere to safety guidelines and company policies. To succeed in this role, you should have a willingness to learn on the job, clear communication skills, reliability and punctuality, basic computer or device use, a positive, team-focused attitude, and the ability to follow simple instructions. Benefits of this position may include weekly pay, flexible scheduling, on-the-job training, supportive team environment, opportunities for growth, and overtime availability. This role is open to candidates from all backgrounds, with training provided for those eager to learn.
Customer Service Representative
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Russell Tobin's client is hiring a customer service representative in Fort Worth, TX. Employment type: contract. Location: Onsite - Fort Worth, TX 76102. Schedule: Monday Friday, 8:00 AM 5:00 PM. Pay rate: $15-$16.40/hr.
Responsibilities: Make outbound calls to obtain the current status of medical record requests. Process.
Customer Service Specialist
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Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.
We are looking for a service-oriented, motivated individual to join us as a Customer Service Specialist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide.
Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.
We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunitynot just another job.
If you are interested in joining this mission-driven team, please consider applying today!
What we are looking for:
An individual who excels in a call center environment with a smile that can be felt over the phone! This position is crucial to ensure incoming calls are answered in a timely, pleasant, and professional manner. This individual will hold a central role in appointment scheduling, registration, insurance verifications, and communicating between the patient/family and clinical personnel, while always ensuring patient needs are appropriately met. Please be aware that great customer service skills are a must!
What you will be doing:
- Answer phones in a timely, positive, and welcoming manner.
- Greet, welcome, and register patients in a timely fashion, working to wait times.
- Manage incoming phone calls, emails, messages, verification of benefits, and referrals to completion.
- Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags.
- Perform appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists.
- Identify patient's age-specific and information or communication needs prior to visit.
- Maintain medical records with timely input of incoming scans, documents, or test results.
- Other duties as assigned.
It'll help to have/be:
- Positive interpersonal skills and effective oral and written communication.
- Proficiency with Microsoft Office Suite.
- Ability to work with an Electronic Medical Record, Practice Management system, Scheduling system and other related E-Systems.
Qualifications/Experience:
- High School Diploma required.
- Minimum of 2 years of experience as a receptionist highly preferred, preferably in a medical practice or ambulatory environment.
- Knowledge of insurance industry and strong computer skills highly desired.
- Bilingual in English and Spanish (or other secondary language) preferred.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits:
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA, tuition assistance, certification reimbursement, and more!
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