10 Service Technician jobs in Shepherdstown
Service Technician
Posted 19 days ago
Job Viewed
Job Description
Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Service Technician position in Hagerstown, MD offers competitive pay, with additional compensation for on call work, and raises for tier progressions every six months. The company provides you with a vehicle, tools, and personal protective equipment. If you are looking for a place to learn new skills and grow with a team that values your talents every day , then Antietam Broadband is the place for you!
Job Type: Full-time, Shift is Sunday - Thursday
Rate: $20.00-$25.00/hour, plus on call and overtime pay if applicable
Location: Hagerstown, MD
Primary Responsibilities Include:
- Install, disconnect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations
- Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable
- Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system
- Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services
- Perform other duties as assigned
A successful Service Technician has:
- High school diploma or GED equivalent
- Valid and clean driver's license
- Able to properly operate small hand tools, power tools, and test equipment
- Able to work independently and plan to complete projects
- Able to differentiate between different sizes and colors of wires/cables
- Lift and carry up to 75 pounds
- Knowledge and experience working with electronics, DC power, and fiber optic equipment
- 1-2 years of CATV or other relevant technical/electronic experience preferred
- Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders
- Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
- Exposure to dust, dirt, noise, insects
- On-call schedules every 3 weeks
- Work schedules may adjust based on business need
Benefits:
- Family Medical (3 plans to choose from), Dental and Vision
- Company funded HSA
- Company Paid Short Term Disability
- Company Paid Long Term Disability with Voluntary option
- Company Paid Parental Leave
- Company Paid Life as well as Voluntary policies
- 401(k) with generous company match
- Paid Time Off
- Volunteer Paid Time Off
- Paid Holidays
When you join Antietam Broadband.
You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have the opportunity to do so. We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. For more information, go to
Schurz Communications and its subsidiaries strategic objectives:
- We will attract, invest in, communicate with, and retain top talent.
- We will innovate, partner, experiment and create a better future together.
- We strive to continuously improve operating performance to ensure sustained growth.
- We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:
- Regularly required to talk and hear
- Required to use hands to type, handle objects and paperwork
- Required to use close vision and be able to focus
- Lift and carry up to 75 pounds
- Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders
- Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
- Work indoors in poorly ventilated areas such as attics during extreme heat
- Exposure to dust, dirt, noise, insects
- On-call schedules every 3 weeks
- Work schedules may adjust based on business need
The employee generally works in an outdoor environment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Maryland State Inspector - Service Technician
Posted today
Job Viewed
Job Description
SIGN ON BONUS!Hagerstown Ford is the leading Ford Dealership in the Four State Area. We have updated facilities and an excellent location. As a family owned and operated company for over 20 Years, Hagerstown Ford has built a solid reputation by providing superior quality products and services. When it comes to knowing Fords, no one does it better than the professionals at Hagerstown Ford. When it comes to hiring, Hagerstown Ford looks at potential, not just experience. And because we consider our employees family, we insist on protecting them and their family's well-being. If you take pride in a hard day's work, are adaptable, a problem solver, and a self-starter, then we want you to be part of Hagerstown Ford!BenefitsMedicalDentalVision 401(k)Life InsuranceCorporate Gym MembershipVacationResponsibilitiesPerform Maryland or West Virginia State Inspections on Used Vehicles being prepared for retail.Perform work specified on the repair order with efficiency and in accordance with dealership.Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.Execute repairs under warranty to manufacturer specifications.QualificationsMaryland and/or West Virginia State Inspector preferred2+ years of Service Technician experience preferredHigh school diploma or equivalent, ASE Certification requiredB level qualifications, including Diagnostic, Electrical and Engine RepairDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skills and ability to operate electronic diagnostic equipmentExcellent customer service skills and basic computer competenciesPositive, friendly attitude, along with an eagerness to improveEnjoy working in a dynamic environmentTeammate with ability to collaborate with others effectivelyAbility to learn new technology, repair and service procedures and specificationsValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Maryland and/or West Virginia State Inspector - Service Technician
Posted today
Job Viewed
Job Description
Hagerstown Ford is the leading Ford Dealership in the Four State Area. As a family owned and operated company for over 20 Years, Hagerstown Ford has built a solid reputation by providing superior quality products and services. When it comes to knowing Fords, no one does it better than the professionals at Hagerstown Ford. When it comes to hiring, Hagerstown Ford looks at potential, not just experience. And because we consider our employees family, we insist on protecting them and their family's well-being. If you take pride in a hard day's work, are adaptable, a problem solver, and a self-starter, then we want you to be part of Hagerstown Ford!We are currently looking to expand our Internal AND Retail Service business in our Martinsburg, WV Pre-Owned Location, King Motors. This is a great opportunity for state inspectors and service technicians that want to be aggressive and turn lots of hours! BenefitsMedicalDentalVision 401(k)Life InsuranceCorporate Gym MembershipVacationResponsibilitiesPerform Maryland or West Virginia State Inspections on Used Vehicles being prepared for retail.Perform work specified on the repair order with efficiency and in accordance with dealership.Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.Execute repairs under warranty to manufacturer specifications.QualificationsMaryland and/or West Virginia State Inspector preferred2+ years of Service Technician experience preferredHigh school diploma or equivalent, ASE Certification requiredB level qualifications, including Diagnostic, Electrical and Engine RepairDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skills and ability to operate electronic diagnostic equipmentExcellent customer service skills and basic computer competenciesPositive, friendly attitude, along with an eagerness to improveEnjoy working in a dynamic environmentTeammate with ability to collaborate with others effectivelyAbility to learn new technology, repair and service procedures and specificationsValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Field Service Engineer - Morgantown, WV
Posted today
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in Morgantown, WV and surrounding territory and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Field Service Team reporting to the territory supervisor and responsible for ensuring optimal performance of Beckman Coulter equipment. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on.
In this role, you will have the opportunity to:
-
Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
-
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
-
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
The essential requirements of the job include:
-
Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
-
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
-
Hold a current valid driver's license and good driving record over the last three . Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand , and finger dexterity .
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
· Ability to travel - list specifics 20% travel, overnight, within territory or locations
· Must have a valid driver's license with an acceptable driving record
· Ability to lift, move or carry equipment up to 50lb, any other physical requirements
It would be a plus if you also possess previous experience in:
-
2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
-
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
-
A technical college major such as biomed, engineering, or related
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here ( .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Field Service Engineer - Morgantown, WV

Posted 6 days ago
Job Viewed
Job Description
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in Morgantown, WV and surrounding territory and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Field Service Team reporting to the territory supervisor and responsible for ensuring optimal performance of Beckman Coulter equipment. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization-read on.
In this role, you will have the opportunity to:
+ Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
+ Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
+ Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
The essential requirements of the job include:
+ Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
+ 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
+ Hold a current valid driver's license and good driving record over the last three . Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand , and finger dexterity .
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
· Ability to travel - list specifics 20% travel, overnight, within territory or locations
· Must have a valid driver's license with an acceptable driving record
· Ability to lift, move or carry equipment up to 50lb, any other physical requirements
It would be a plus if you also possess previous experience in:
+ 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
+ Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
+ A technical college major such as biomed, engineering, or related
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here ( .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Sr. Field Service Representative - Power/Electrical
Posted 16 days ago
Job Viewed
Job Description
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
Great people make Schneider Electric a great company.
Schneider's Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).
This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities.
As a Field Service Representative, a typical day for you might include:
- Servicing, installing, and repairing customer equipment.
- Performance of warranty work and start-up service.
- Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
- Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
- Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
- Technical support in product service, product training and applications including on-site audits.
- Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
- Document all required information for each site (technical report).
- Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
- Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
- Develops and implements training courseware and provides training to customers and other service representatives.
- Travel for both training and to support job site requirements in other areas.
This may be the next step in your career journey if you have:
- Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
- 3-5+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
- Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
- The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
- The ability to define problems, collect data, establish facts, and draw valid conclusions.
- Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
- The ability to interpret blueprints and other service documents, including various electrical drawings.
- The capacity to move service equipment weighing up to 50 pounds
Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.
Hear from one of our Field Service Representatives who loves her job and working with her customers!
Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Customer Service - Donor Support Technician

Posted 6 days ago
Job Viewed
Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging ( at CSL.
**Do work that matters at CSL Plasma!**
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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Customer Service - Donor Support Technician

Posted 6 days ago
Job Viewed
Job Description
Job Description Summary
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Job Description
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process.
2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
3. Disconnects the donor when the process is complete.
4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
7. Alerts Group Leader or Supervisor of donor flow issues.
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business.
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
14. Perform job-related duties as assigned.
Education
? High school diploma or equivalent required
Experience
? Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
? Must be able to perform basic math calculations
Working Conditions (physical & mental requirements)
? Ability to understand, remember and apply oral and/or written instructions
? Ability to understand and follow basic instructions and guidelines
? Must be able to see and speak with customers and observe equipment operation.
? Occasionally perform tasks while standing and walking up to 100% of time
? Reach, bend, kneel and have high level of manual dexterity
? Occasionally be required to lift and carry up to 25 pounds
? Fast paced environment with frequent interruptions
? Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ? Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
? Required to work overtime and extended hours to support center operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.
**Do work that matters at CSL Plasma!**
R-217065
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Medical Screener - Reception Technician (Customer Service)

Posted 3 days ago
Job Viewed
Job Description
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
The expected base pay for this position at hiring is $14.10/hour - $18.35/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
You will report to the Assistant Center Manager.
**The Role**
+ In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
+ Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally.
+ May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
+ May answer the telephone and answer callers question or transfer call to appropriate staff member.
+ Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform other job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast-paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
+ Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma ( operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring ( , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL ( , headquartered in Melbourne, Australia, employs 32,000 people.
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-256831
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Medical Screener - Reception Technician (Customer Service)

Posted 6 days ago
Job Viewed
Job Description
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
**Job Description**
1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
4 May answer the telephone and answer callers question or transfer call to appropriate staff member.
5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
6 Alerts Group Leader or Supervisor of donor flow issues.
7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.
9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
10 Maintains confidentiality of all personnel, donor and center information.
11 May be cross-trained in other areas to meet the needs of the business.
12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
13 Perform other job-related duties as assigned.
**Education**
- High school diploma or equivalent required
**Experience**
- Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
**Working Conditions**
- Ability to understand, remember and apply oral and/or written instructions
- Ability to understand and follow basic instructions and guidelines
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.
**Do work that matters at CSL Plasma!**
R-217423
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.