Sr. ServiceNow Developer

Irvine, California Glidewell Dental

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Essential Functions:

  • Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross functioning systems.
  • Architects, develops, integrates, and implements ServiceNow solutions.
  • Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365.
  • Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components.
  • Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager.
  • Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner
  • Creates and configures workflow administration, reports, and data imports.
  • Creates, maintains, and enhances reports, dashboards, homepages, and custom views.
  • Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports.
  • Assesses new releases and provide direction regarding adoption of new features.
  • Coordinates application and platform upgrades.
  • Monitors the health, usage, and overall compliance of ServiceNow and its applications.
  • Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell.
  • Collaborates with service, infrastructure, and support teams to ensure adequate delivery on their objectives
  • Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.
  • Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions.
  • Participates in establishing coding standards to support consistency.
  • Reviews and applies requirements from external and internal team and align into ServiceNow development.
  • Configures out of the box workflows and create/maintain custom workflows.
  • Facilitates cross discipline awareness including cross training and engagement in processes, gather service-related data, create dashboards and participate in performance improvement initiatives.
  • Develops work instructions to ensure that activities are properly documented.
  • Develops user friendly catalog items with experience writing workflows.
  • Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.
  • Schedules, installs, and tests system software upgrade; executes platform upgrades on an as needed basis.
  • Escalates and works with ServiceNow, Inc. for complex issues out outages.
  • Identifies critical metrics and develops ad-hoc system reports.
  • Translates data into meaningful formats and presents to IT leadership.
  • Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

  • Bachelor’s Degree in Information Technology or relevant field, required; or additional working experience in lieu.
  • Experience with SAM Pro, required
  • Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required.
  • ServiceNow architecture and implementation experience, required.
  • ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, required
  • ITIL v3 Foundations Certification, a plus.

Pay Range: $106,291.58 - 150,000.00/yr

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, lets talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at Please indicate the specifics of the assistance needed.

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ServiceNow Developer

92713 Irvine, California Origence

Posted today

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ServiceNow Administrator / Architect

With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.

The ServiceNow Administrator / Architect to lead the administration, configuration, and optimization of our newly implemented ServiceNow platform. This is a critical role as we partner with an external implementer to configure and deploy ServiceNow across multiple modules (ITSM, ITOM, ITAM, CSM). The ideal candidate will help drive long-term platform strategy, ensure operational excellence, and become the internal subject matter expert as we scale our use of the platform.

What You'll Be Doing:

  1. Platform Administration:
  • Oversee all aspects of the ServiceNow platform, including updates, patches, configurations, and daily maintenance.
  • Monitor platform performance, health, and security; identify and remediate operational issues.
  • Manage user roles, access control, data integrity, and compliance with internal IT security policies.
  • Module Configuration and Customization:
    • Configure and maintain ServiceNow modules including:
      • ITSM: Incident, Problem, Change, Service Catalog, Knowledge
      • ITOM: CMDB, Discovery
      • ITAM: Hardware and Software Asset Management
      • CSM: Customer Service Management
    • Develop and support custom applications, workflows, UI policies, business rules, and UI actions using ServiceNow Studio and Flow Designer.
    • Create and maintain custom roles, forms, views, and reports to support evolving business needs.
  • Security and Compliance:
    • Implement role-based access controls, data encryption, and compliance configurations in line with organizational security policies.
    • Support internal and external audits by ensuring configuration and documentation are aligned with compliance requirements.
  • Integration and Automation:
    • Integrate ServiceNow with external systems and applications via REST/SOAP APIs and other integration tools.
    • Automate manual processes to improve efficiency and reduce operational overhead.
  • Data Management:
    • Ensure data accuracy and consistency through import sets, transform maps, and regular audits.
    • Design and maintain dashboards, performance analytics, and scheduled reports to support decision-making and operational transparency.
  • Continuous Improvement:
    • Stay current with ServiceNow releases, features, and industry best practices.
    • Identify and propose enhancements to improve platform performance, user experience, and business outcomes.
    • Participate in planning, testing, and rollout of upgrades and new features.

    The Ideal Candidate:

    Education:

    • Bachelor's degree in computer science, Information Technology, or a related field.
    • 3+ years of hands-on experience as a ServiceNow Administrator in a corporate environment.

    Certifications (Preferred but not required):

    • ServiceNow Certified System Administrator (CSA) required
    • ServiceNow Certified Implementation Specialist preferred
    • ITIL v4 Foundation certification preferred

    Technical Skills:

    • Strong proficiency in JavaScript, HTML, CSS, and other scripting languages used within ServiceNow.
    • Experience with REST, SOAP, LDAP, and other integration technologies.
    • Familiarity with ServiceNow modules: ITSM, ITOM, ITAM, and CSM.
    • Experience with ServiceNow Studio, Flow Designer, and Performance Analytics.
    • Knowledge of cloud platforms and services is a plus.

    Specialized Skills:

    • Strong problem-solving skills with keen attention to detail.
    • Effective communicator with the ability to collaborate across technical and non-technical teams.
    • Comfortable working in fast-paced, dynamic environments with shifting priorities.
    • Proficient with MDM tools such as Intune, JAMF, and SCCM.
    • Quick to learn and adapt to emerging technologies and applications.
    • Experienced in automating processes using scripting languages like PowerShell.
    • Capable of translating technical specifications into clear, actionable, non-technical requirements.
    • Contributes to process documentation and provides training support as needed.

    Why you should apply:

    • Flexible Working Environment
    • Paid Time Off
    • 401k (8% match)
    • College Tuition Benefits/ Tuition Reimbursement
    • Good Benefits options
    • Company Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.

    The starting salary range for this full-time position in Irvine, CA is $88400 - $110500 per year. This base pay will take into consideration internal equity, candidate's geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company's discretion on an individual basis.

    Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individual's qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.

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    Sr. ServiceNow Developer

    92725 Santa Ana, California CGS Federal (Contact Government Services)

    Posted 18 days ago

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    Job Description

    1 month ago Be among the first 25 applicants CGS Federal (Contact Government Services) provided pay range This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $144,768.00/yr - $09,109.00/yr Employment Type: Full-Time, Mid-level Department: Information Technology CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development Support the discovery, requirements gathering, and the build out of core ServiceNow functionality Implement multiple HR Service Requests within the HRSD scope in ServiceNow Develop applications to facilitate Employee service requests to HR and HR fulfillment process Refactor ServiceNow software customizations during ServiceNow major updates Collaborate with fellow developers and business analysts in an Agile development environment Understand backend configuration of ServiceNow Design tests and build test data Support configuration, change, and release management Maintain responsibility for the completion and accuracy of work products Qualifications: A Bachelor’s degree in a related field 3-7 years related experience 2+ years ServiceNow development experience ServiceNow Certified System Administrator (CSA) certification Experience creating reports/dashboards, customized forms, and workflows in ServiceNow Experience working with Agile Development and Test Management applications of ServiceNow Excellent communication skills, written and verbal Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace Ideally, you will have: Hands-on experience with the ServiceNow HR Service Delivery application Familiarity with Human Resources business processes Experience with business analysis or requirements gathering Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact: Email: Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Hospitality, Food and Beverage Services, and Retail Referrals increase your chances of interviewing at CGS Federal (Contact Government Services) by 2x Sign in to set job alerts for “Senior Software Engineer” roles. 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    Lead ServiceNow Developer

    92656 Aliso Viejo, California Compunnel

    Posted 19 days ago

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    Job Description

    We are seeking an experienced Lead ServiceNow Developer with a strong background in Field Service Management (FSM) to design, develop, and implement FSM solutions. The ideal candidate will have extensive expertise in ServiceNow FSM, ITSM, CSM, and Asset Management, along with the ability to integrate and optimize field service workflows. This role requires a deep understanding of ServiceNow architecture, scripting, and automation to enhance operational efficiency and customer satisfaction. Key Responsibilities: Lead the architecture and design of ServiceNow FSM solutions based on business requirements and industry best practices. Develop technical specifications, workflows, and integrations to optimize field service operations. Design and implement workflows, resource allocation, and technician scheduling for efficient field service delivery. FSM Module Expertise Serve as the subject matter expert for the FSM module, ensuring optimal configuration and integration with other ServiceNow applications. Configure and manage Dispatch Console, Work Order Management, Asset & Inventory Management, and Mobile App setup. Ensure seamless integration of FSM with ITSM, CSM, and Asset Management. Technical Implementation & Customization Develop custom workflows, automation, and mobile functionalities to enhance field service operations. Integrate FSM with ERP, CRM, IoT platforms, and other enterprise systems. Performance Optimization & Best Practices Conduct performance testing and optimizations to ensure system scalability and reliability. Identify and resolve performance bottlenecks, ensuring FSM solutions meet SLAs. Establish and enforce best practices for ServiceNow FSM implementations, including data model design, security, and change management. Required Qualifications: 10+ years of experience in ServiceNow development with a focus on FSM. 8+ years of experience working with FSM and other ServiceNow modules such as ITSM, CSM, and Asset Management. Expertise in FSM applications, including Dispatch Console, Mobile App for FSM, Work Order Management, and Inventory Management. Hands-on experience integrating FSM with ERP, CRM, IoT, and other platforms. Strong understanding of field service workflows, scheduling, inventory management, and resource allocation. Experience working in Agile development environments and leading ServiceNow projects. Preferred Qualifications: Experience with IoT integrations in FSM for asset monitoring and predictive maintenance. Knowledge of ServiceNow Application Portfolio Management (APM) and Performance Analytics for FSM measurement. ServiceNow Certified Implementation Specialist – FSM or other relevant certifications. Certifications: CSA (Certified System Administrator) CAD (Certified Application Developer) FSM-specific certifications (preferred but not mandatory). #J-18808-Ljbffr

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