11 Social Media Manager jobs in Columbus

• Develop and manage an annual content and social media calendar in partnership with Marketing and Creative teams
• Own day-to-day execution across social media platforms (Facebook, Instagram, LinkedIn, etc.)
• Write, schedule, and post social content - and engage with followers and relevant groups
• Coordinate cross-functional collaboration to ensure content aligns with product launches, promotions, and key brand moments
• Track content performance and optimize based on engagement, growth, and conversion metrics
• Stay current on social media best practices and emerging trends
• Represent the brand voice in all social interactions, comments, and DMs
• Support influencer outreach and UGC (user-generated content) initiatives as needed

• Strong writing skills and experience crafting platform-specific content
• Comfort with tools like Meta Business Suite, Buffer, Hootsuite, or similar
• Ability to manage multiple priorities and collaborate across departments
• A mix of strategic thinking and tactical execution

• 3-5 years of experience managing social media for a brand or agency
• Experience in ecommerce, retail, or consumer goods (preferred)
• Familiarity with social campaigns and community management

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

• High-impact, visible role with direct access to leadership
• Opportunity to shape the voice of a growing brand
• Supportive, fast-moving environment with a passion for collaboration
• Strong benefits
  • Multiple medical plans including HSA availability with company contributions
  • Company paid disability & life insurance coverage
  • Generous 401k matching
• Competitive pay
• Casual atmosphere/dog-friendly environment

Compensation Type: Hourly

Compensation: $12.00

Job Summary

Purpose of Position:

Are you passionate about sharing stories and creating content that resonates with your peers? Do you enjoy using social media to connect, inform, and inspire others? Join us as a Student Success Social Media Influencer! In this role, you will work alongside the Student Success Scholars to promote student success initiatives and enhance the visibility of resources available to students at Columbus State. Your creativity and communication skills will help elevate student voices and highlight the college's commitment to student success.

The Student Success Social Media Influencer will create engaging content for various social media platforms to inform, engage, and inspire fellow students. Working closely with the Student Success Scholars and the Manager of Student Insight, you will help craft and disseminate messages that promote academic support services, student resources, and campus events. This role is ideal for students who are skilled in social media communication and are enthusiastic about using their digital presence to positively impact the student community.

This position is open to students with or without Federal Work Study eligibility (update effective March 2025).

Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

• Create engaging social media content that highlights student success stories, resources, and events.
  
• Collaborate with the Student Success Scholars to develop and implement social media campaigns that support student engagement and academic success initiatives.
  
• Monitor social media channels for student feedback and inquiries and respond in a timely and professional manner.
  
• Utilize multimedia tools to produce creative content such as videos, graphics, and posts that promote student resources and support services.
  
• Attend and document campus events, workshops, and activities to share live updates and highlights with the student body.
  
• Partner with various departments to ensure accurate and timely dissemination of information on social media platforms.
  
• Use analytics to track the performance of social media campaigns and suggest strategies for improving engagement and reach.
  
• Stay current on social media trends and best practices to continuously enhance the college's online presence.
  
• Assist with administrative tasks and other duties as assigned.
  
• Maintain privacy and confidentiality of student records and other sensitive information.
  
• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
  
• Work a consistent, reliable schedule and exhibits regular and punctual attendance.
  
• Perform other duties as assigned.
  

• Social media platforms (Instagram, Facebook, Twitter, TikTok) and content creation tools (e.g., Canva, Adobe Creative Suite).
• Communication strategies for engaging diverse student audiences.
• Available campus resources and programs within Student Affairs.

• Creating compelling and visually appealing social media content.
• Communication and interpersonal skills, including the ability to engage with students and respond to their needs effectively.
• Using analytics to measure social media performance.

• Work collaboratively with Student Success Scholars and various departments within Student Affairs.
• Develop and implement creative social media campaigns that align with student success initiatives.
• Effectively use social media to communicate with fellow students and stakeholders.
• Adapt to new social media trends and platforms quickly.
• Maintain confidentiality and professionalism in handling sensitive information.

• Computer Science, Information Technology and Design Pathway
  
• Business and Hospitality Services Pathway
  
• Communication Major
  
• Marketing Major
  
• Journalism Major
  
• Digital Media Design Major
  
• Business Administration Major
  

• Recent experience as a CSCC Student Employee.
  
• Previous experience in social media content creation or digital marketing.
  
• Familiarity with campus resources and student support services.
  
• Knowledge of data analytics and social media performance metrics.
  

• Career & Self Development
• Critical Thinking
• Leadership
• Teamwork
• Communication
• Equity & Inclusion
• Professionalism
• Technology

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
  
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
  

Boston, MA; Charlottesville, VA; Columbus, OH; Durham, NC Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Manager, Delivery - Digital Marketing, is an integral part of our Marketing Services team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays*, Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC. *Wednesdays are not required for the Boston office location The Opportunity As a Manager, Delivery on the Digital Marketing team, you will lead cross-functional teams across engineering, design, strategy, and digital marketing (craft leaders) to deliver digital experiences that meet your client’s most critical business objectives. We are searching for an outcomes-driven, strong player/coach with a blend of technical acumen, strategic thinking, and exceptional leadership skills. Your ability to communicate effectively, manage risks proactively, and foster a collaborative team environment will be crucial in establishing and growing client partnerships. Responsibilities Lead complex digital projects integrating marketing strategy with technology, including enterprise web solutions, e-commerce platforms, and marketing automation systems. Apply and coach teams on iteration-based SDLC methodologies while effectively collaborating with client stakeholders to ensure project success. Proactively identify and mitigate delivery risks, leading remediation efforts to reduce dependencies and resolve blockers. Manage ambiguous scope effectively while maintaining alignment on scope and requirements with business and user needs. Create a collaborative, psychologically safe team environment that encourages equal participation and diverse perspectives. Track budget burn rates and forecast staffing needs while identifying growth opportunities through a deep understanding of client business needs. Drive account growth through strategic stakeholder relationship development and proactive identification of expansion opportunities. Participate in quarterly strategic account planning cadence, contributing insights to drive account growth and ensure client satisfaction. Contribute to broader discipline initiatives, such as mentorship, onboarding, interviewing, or process improvements. Qualifications 7+ years of software development and technology consulting experience, with proven success in project/program leadership roles Demonstrated experience leading large-scale digital programs from discovery through deployment with distributed teams Experience applying various project management frameworks (Agile, Scrum, SAFe, Kanban) and adapting to different delivery environments Skilled in facilitating working sessions with client stakeholders and internal teams, driving collaboration and innovation. Experience in proactive risk management, scope negotiation, and creating psychologically safe team environments Professional or personal experience in leveraging and coaching teams on AI-driven workflows, AI-assisted development tools, and AI-assisted task completion. Excellent communication skills with the ability to tailor messaging to diverse audiences and deliver compelling presentations Proven track record of building effective relationships and influencing client stakeholders through subject matter expertise, industry insights, and emerging trends Bonus Points Experience with enterprise content management system implementations (e.g., AEM, Drupal, Sitecore, Contentful, Contentstack, Optimizely). Familiarity with marketing automation and customer engagement platforms (e.g., Adobe Journey Optimizer, Adobe Campaign, Marketo, Braze, Salesforce Marketing Cloud, Segment, Amplitude). Strong understanding of digital marketing principles, strategies, and tactics (A/B testing, personalization, SEO, analytics, email marketing). Professional experience in leading the delivery of AI-based digital marketing solutions and articulating both technical and business value propositions to stakeholders while maintaining alignment with client objectives and goals. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. #LI-hybrid What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Employee Share Purchase Plan Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits. USA Pay Range $100,000 - $160,000 USD Create a Job Alert Interested in building your career at WillowTree? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn URL (Please list N/A if you don't have one) * How did you hear about us? * Select. Where did you hear about us? * Select. Referring WillowTree/TELUS Digital teammate name (current or former) if applicable. Are you legally authorized to work in the U.S? * Select. Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select. Are you comfortable with the salary range provided? * Select. Please select the box of the location you are committed to working from for this position * Columbus, OH Are you currently located near one of our office locations or open to relocation to fulfill our hybrid model needs for this position? Please note that relocation is not provided by TELUS Digital. * Select. (USA) Voluntary Demographic Questions WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve. To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. #J-18808-Ljbffr