14 Specialized Technical jobs in Hebron
IT Technical Support Specialist
Posted 10 days ago
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Technical Support
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Technical Support
Contract: New Albany, Ohio, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 363563
End Date: 2025-08-09
Days Left: 24 days, 3 hours left
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To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - ) , email your updated resume at Email - or give me a call at ( . Thank you!
Pay Rate: $22 - $25/hour
Position Details:
Industry: Ecommerce
Title: Technical Support Tech I
Duration: 06 months (Possible extension)
Location: New Albany, OH 43054
Shift Timing:
- Shift timings: 6 AM to 6 PM REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Front-Half Day - From Sunday through Tuesday or Wednesday
- REQUIRED 12-hour shifts - 3 Day/4 Day alternating weeks schedule Back-Half Day - From Wednesday or Thursday through Saturday
- For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
- The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
- You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability.
- Tech Support
- Recruiter
- Phone
- Himanshu Singh
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Technical Support Engineering Specialist (FOS)
Posted 6 days ago
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L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Technical Support Engineering Specialist
Job Code: 25640
Job Location: Cincinnati, OH
Job Schedule: 4/10
Job Description:
In thi full-time salary position, you will:
+ Be part of a production team responsible for providing second tier technical support and analysis to engineers, technicians, customers and users.
+ Maintain Failure Reporting ad Corrective Action System (FRACAS) database and generate failure reports as needed.
+ Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning product or test equipment.
+ Diagnose, troubleshoot, repair and debug comlex electronic and electro/mechanical products and equipment, computer systems and/or software.
+ Report design, failure, reliability and maintenance problems to Engineering and recommend solutions to resolve reported problems and improve test and manufacturing processes.
+ Assist in determining if failure is attributed to product or test equipment and ensure the root cause has been addressed and corrective actions are effectively implemented.
Qualifications:
+ Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior experience in Technical Support Engineering.
+ Must be able to obtain and maintain a US DoD Secret Security Clearance.
+ Demonstrated ability to comprehend schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including, but not limited to, soldering, wiring, PCB handling,and mechanical assembly.
+ Prior experience with safe and proper operation of basic electrical test equipment, electronic tools, and hand tools such as: oscilliscopes, digital multi-meters, micrometers, assorted gauges, logic analyzers, and assorted mechanical or electronic testing equipment, computers, and relaed ultilities and computer controlled test equipment.
+ Prior experience carrying out and creating comlex technical solutions.
+ Prior experience handling multiple projects.
+ Prior experience communicating effectively to a wide-range of diverse user community and presenting ideas and solutions in a user-friendly language to team members and to non-technical staff.
+ Prior experience working with both customers and program teams.
Preferred Additional Skills:
+ DoD industry experience.
+ Active US Government Secret Security Clearance.
+ Knowledge of mlitary hardware design processes ad test/verification procedures.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
Technical Support Analyst
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Technical Support Analyst
Contract: New Albany, Ohio, US
Salary Range: 20.00 - 23.00 | Per Hour
Job Code: 363593
End Date: 2025-08-10
Days Left: 25 days, 3 hours left
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Pay range: $20/hr-$23/hr
Must haves:
- 1+ year of Computer Hardware experience.
- 1+ years of Computer Networking experience.
- 1+ years of Linux Operating Systems experience.
- Candidates should be able to lift up to 50lbs and or work in elevated locations.
- Familiarity with Laptop or Desktop internal hardware installation (or replacement) and testing.
- Linux
- Networking
- Computer Hardware
- Recruiter
- Phone
- Silky Mishra
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Technical Support Engineering
Posted 1 day ago
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Microsoft Corporation currently has the following openings in Burlington, MA (opportunities available at all levels, e.g., Principal, Senior and Lead levels). To access job posting, visit website address listed.
Technical Support Engineering: Install, configure, support, & troubleshoot issues related to MSFT tech. Telecommuting permitted ≥50%, but <100%/wk.
Multiple positions available. Some positions req travel and/or permit telecommuting. For details (if applicable), including job descriptions & min reqs, salary range & benefits info, and how to apply, access job posting using website address listed. EOE.
Technical Support Consultant
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1 week ago Be among the first 25 applicants The Technical Support Consultant at Flooid works closely with internal and external customers to deliver a variety of solutions-related services. The Technical Support Consultant primarily focuses on reproducing software defects in the Flooid App Suite, identifying the root cause(s) of those defects, and delivering maintenance releases. The Technical Support Consultant at Flooid works closely with internal and external customers to deliver a variety of solutions-related services. The Technical Support Consultant primarily focuses on reproducing software defects in the Flooid App Suite, identifying the root cause(s) of those defects, and delivering maintenance releases. Requirements You and the Role The Flooid Technical Support Consultant has great flexibility and the opportunity to work on a global scale. The primary duties of this role include: Triage, diagnose, and reproduce hardware and software defects raised by Flooid customers within the Vision Commerce Suite, seeking to identify root cause wherever possible Examine error logs, source code, and database content to determine the cause of a problem (or an explanation of that problem) based on an investigation Develop, test, and execute SQL queries to aid in the investigation and analysis of issues Collaborate with internal resources (developers, business analysts, quality analysts, etc.) to accurately diagnose reported issues Document research, conclusions, and steps to reproduce for use by internal and external technical resources (developers, partners, suppliers, etc.) Develop and document workaround solutions where appropriate, and implement workarounds with Flooid Service Desk counterparts or relevant project teams Provide feedback for improvements to the development process and product roadmap when appropriate Assist various Flooid teams with the setup of hardware and required software deployments for Pre-Sales demonstrations, Marketing demonstrations, etc Coordinate deployments of patches and/or new releases from non-production environments with relevant Flooid groups and promote to Production when required Liaise with Third Party suppliers and partners when necessary Administer all aspects of assigned tickets throughout lifecycle Assist with documenting processes for future reference, and suggest improvements to processes to drive operational efficiency Skills & Experience A successful Technical Support Consultant at Flooid will be a pro-active self-starter with an eye for detail who collaborates effectively with team members. The ideal candidate will have the following skills and experience: At least three years of experience in an IT-related field Experience supporting enterprise-class applications for the retail sector Proficiency in modern RDBMS implementations (DB2, Microsoft SQL Server, Oracle), SQL, navigating and troubleshooting in Windows and Linux physical and virtual environments Experience working with no-SQL databases (MongoDB) Proficiency in supporting GCP / ActiveMQ / Tomcat installations Knowledge of the IBM WebSphere Remote Server stack (Websphere, MQ, etc.) Proficiency in Windows Batch Files and XML Proficiency in reading, analyzing, and interpreting Java stack traces and other error logs to logically determine the cause of reported issues Knowledge of Java development, Java source code, network topology, software architecture, and the retail industry Proficiency with the Agile Development methodology and the Software Development Life Cycle Heightened technical awareness and the ability to understand the reasoning and implications of technical decisions Participation in the Technical Support Consultant on-call rotation, which can include nights and weekends from time to time Natural inquisitiveness and the desire to work with different stakeholders on a variety of initiatives Excellent interpersonal skills and ability to build relationships with collaborators Strong oral and written communication skills Strong analytical, problem solving, and critical thinking skills, with the confidence to ask questions when blocked Excellent organizational, prioritization, and time management skills, with the ability to balance multiple responsibilities and tight timescales Proactive with a positive attitude Exceptional integrity and accountability - will learn from mistakes and accept guidance and suggestions for improvement Valid passport (or ability to quickly obtain one) and ability to travel to Flooid's UK office in Birmingham, England for one week of training within the first few months of employment Benefits Flooid is an innovative software technology company offering cutting edge retail and hospitality solutions to major global brands, from point of sale, mobile, online, social, and beyond, as well as solutions for Cloud and Managed Services, ensuring our retail partners have everything they need to make the sale. Our customers' needs are at the heart of what we do, and that focus has resulted in great historical success and an exciting strategy for where we are headed in the future. Location: In-Office or Hybrid - Must have the ability to work from our Cincinnati, Ohio office when needed (expected approximately three days per week). Hours: Full-Time - At Flooid, we promote a flexible work environment that allows you to balance your work responsibilities with other priorities, like picking up your children, caring for an aging parent, or attending important family events. Benefits: Benefits start on day one - medical, dental, vision, life, and disability coverage available; competitive salary; flexible PTO policy that allows for uncapped PTO; fully paid FMLA leave comparable to company-paid short-term disability coverage; 12 weeks of fully paid parental leave; 401(k) plan with company match Applications: If you believe you have the skills and experience to succeed in this role, even if you do not meet 100% of the criteria, we encourage you to apply. Research suggests that certain groups will apply for a role if they meet 60% of the position's requirements, while others will only apply if they hit 100%. We encourage applications from anyone with the experience, skills, and key attributes that will make you a great fit for the role and addition to the company. Reasonable Accommodations: Work is performed in an office setting with frequent interruptions. This position requires the ability to sit or stand at a workstation for extended periods of time. The ability to communicate effectively in person, by phone, and on electronic devices is necessary to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Employer: Flooid is an Equal Employment Opportunity (EEO) Employer and complies with Title VII of the Civil Rights Act of 1964 and all other applicable federal, state, and local laws and regulations pertaining to EEO as well as subsequent guidelines established by the EEO Commission. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries Non-profit Organizations and Primary and Secondary Education Referrals increase your chances of interviewing at Flooid by 2x Sign in to set job alerts for “Technical Support Consultant” roles. Cincinnati, OH $50,000.00-$5,000.00 3 weeks ago Cincinnati, OH 50,000.00- 65,000.00 5 days ago Cincinnati, OH 70,000.00- 80,000.00 1 month ago Systems Admin - Intermediate (System Center, SCCM) Kinaxis Integration Lead Specialist Master Cincinnati, OH 130,800.00- 241,000.00 6 days ago Senior SCCM & Intune Integration Engineer Managing Technical Consultant, Scientist (Senior Level) Cincinnati, OH 90,100.00- 104,175.00 2 weeks ago Senior Managing Consultant, PFAS Investigation and Remediation Principal Consultant, Remediation Project Manager (Principal Level) Cincinnati, OH 90,000.00- 130,000.00 4 days ago Cincinnati, OH 60,000.00- 80,000.00 3 weeks ago Government and Public Sector - Service Support Desk Analyst Cincinnati, OH 32,900.00- 54,300.00 5 days ago Laboratory Information Systems Support Analyst Associate Technical Support Analyst – CDK Service Consultant, Lead Wetland Delineator (Mid - Level) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Product Specialist - HVAC Technical Support
Posted 3 days ago
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Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
S. G. Torrice is currently seeking to fill an immediate need for a Residential HVAC Product Specialist. As a Product Specialist, you will provide technical product support to our outside sales and field partners for Residential HVAC products. If you have prior technical experience with Residential HVAC Equipment, outstanding communication skills, and love helping others solve problems, this is an excellent opportunity to grow with an industry-leading organization.
This is a remote role that will support the New England District. Our ideal candidate must be in EST time zone, preferably within easy commuting distance of locations in Wilmington, MA.
Responsibilities:- Assist dealers in troubleshooting service and installation problems over the phone daily.
- Maintain daily call log of customer interactions.
- Provide outside field service customer support on job sites.
- Develop and maintain relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our products and services at all times.
- Provide technical product knowledge and product training virtually and in-person to customers and internal associates.
- Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager.
- Assist with filing warranty claims.
- Attend trainings to become Trane/American Standard Field Service Representative (FSR).
- Become a Mitsubishi Diamond Service Group member (DSG).
- Other duties as assigned by Manager.
- 5 + years of Technical HVAC Experience. Either in Service, Install or Technical Support.
- EPA Certification and other HVAC licenses strongly preferred.
- Experience with Trane/American Standard and Mitsubishi residential HVAC products, strongly preferred.
- Willing to answer technical support phone calls most days.
- Provide Technical Training in-person and virtually.
- Ability to quickly find product information to assist technicians on the phone or on the jobsite.
- Be able to provide top notch customer service.
- Strong proficiency with computer and software programs, including all Microsoft Applications.
- Ability to communicate technical information to technical and non-technical customers and associates.
- Demonstrated interpersonal skills and ability to collaborate with people at multiple levels of the organization.
- Ability to be flexible, adaptable, and multitasking skills needed, including the ability to prioritize multiple, urgent requests.
- Proven time management and organizational skills.
- Detailed and able to maintain a high level of accuracy.
- Self-starter, creative problem solver, and self-sufficient.
- Ability to travel within New England to job sites, branches and corporate offices as required.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:$4,140.00 - $8,960.60
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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Technical Specialist III/Sr
Posted 10 days ago
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Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
As a Technical Specialist, you will use innovation and judgement to resolve sophisticated problems, working closely with multiple company partners to ensure accurate and available data. You may coordinate the work of team members, so leadership, presentation and training skills are vital. Project planning and the ability to collaborate are keys to success in this role and safety is of utmost importance!
Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us.
A Day in the Life
In this role, you will lead the operations and maintenance of Williams' largest installation of horsepower and power distribution equipment. You will oversee or support a diverse team of skilled professionals, including shift operators, I&E technicians, technical specialists, and mechanics, to ensure the delivery of highly reliable power. As part of the local leadership team, you will be the main point of contact for internal and external support, customer interactions, and commercial communications for the New Albany Generation sites. You will champion enterprise collaboration, leveraging Williams' extensive resources to drive operational excellence at the sites under your care.
For a Technical Specialist Sr
Responsibilities/Expectations:
+ Performs moderately difficult assignments to ensure system integrity, support pipeline operations, maintain compliance and maintain facility equipment
+ Troubleshoots/resolves sophisticated problems using technical evaluation, innovation and judgment
+ Develops, presents and trains internal and external partners; may mentor others
+ Participates in project planning and works closely with company partners
+ Leads development and tasks associated with operations, equipment maintenance, technical standards and/or governmental requirements
+ Reads, understands and evaluates engineering design documents, contracts and agreements
+ Other duties as assigned
Education/Years of Experience:
+ Required: Associates degree or equivalent experience and minimum of six (6) years' experience in oil & gas industry
+ Preferred: Bachelor's degree in engineering or a technical field and minimum ten (10) years of progressive experience in field operations/construction or other technical specialty field
Physical and Environment Work Requirements:
Must be willing to:
+ Work in extreme temperatures, with loud noises and in enclosed spaces
+ Carry or lift items up to 50 lbs and team lift loads of more than 50 lbs as needed
+ Stand, walk, climb, bend, stoop, and squat, often for long periods of time
+ Work at elevated levels, potentially from man lifts, ladders, scaffolding, and/or small towers, with appropriate PPE (Personal Protection Equipment)
+ Use hand tools
Shift/Work Hours/Travel Requirements:
+ Available to work after hours, on-call rotations, nights, weekend shifts and holidays as needed
+ May be required to work overtime, 10-12 hour shifts and travel between Williams locations with occasional overnight stays
Other Requirements:
+ Must possess valid State Driver's License and clean driving record
+ Demonstrates excellent organizational/interpersonal skills and safety as a main pr
For a Technical Specialist III
Responsibilities/Expectations:
+ Performs moderately sophisticated technical assignments that ensure system integrity, compliance, facility equipment maintenance, and pipeline operations support
+ Participates in project planning and collaborates with company partners to guarantee accurate and available data
+ Reads, understands and evaluates engineering design documents, contracts and agreements
+ Adheres to all policies and procedures
+ Other duties as assigned
Education/Years of Experience:
+ Required: High school diploma/GED and equivalent experience or Associates degree in engineering or a technical field and a minimum of four (4) years' experience in oil & gas industry
+ Preferred: Bachelor's degree in engineering or a technical field and minimum seven (7) years of progressive experience in field operations or other technical specialty
Physical and Environment Work Requirements:
Must be willing to:
+ Work in extreme temperatures, with loud noises and in enclosed spaces
+ Carry or lift items up to 50 lbs and team lift loads of more than 50 lbs as needed
+ Stand, walk, climb, bend, stoop, and squat, often for long periods of time
+ Work at elevated levels, potentially from man lifts, ladders, scaffolding, and/or small towers, with appropriate PPE (Personal Protection Equipment)
+ Use hand tools
Shift/Work Hours/Travel Requirements:
+ Available to work after hours, on-call rotations, nights, weekend shifts and holidays as the need arises
+ May be required to work overtime, 10-12 hour shifts and travel between Williams locations with occasional overnight stays
Other Requirements:
+ Must possess valid State Driver's License and clean driving record
+ Exhibits excellent organizational/interpersonal skills and safety as a main priority
+ Proficiency in Microsoft Office Application and PC skills
#LI-RS1
Why Choose Williams?
We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire . With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!
+ Competitive compensation
+ Annual incentive program
+ Hybrid work model - one work from home day each week for most office-based roles
+ Flexible work schedule for most field-based roles
+ 401(k) with company matching contribution and a fixed annual company contribution
+ Comprehensive medical, dental, and vision benefits
+ Generous company-paid life insurance and disability benefits
+ A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
+ Healthcare and Dependent Care Flexible Spending Accounts
+ Paid time off, including floating and company holidays
+ Wellness Program with annual rewards
+ Employee stock purchase plan
+ Robust employee learning and development
+ High internal mobility (we promote from within)
+ Parental leave (we provide up to 6 weeks for each parent)
+ Fertility coverage and adoption benefits
+ Domestic partner benefits
+ Educational reimbursement
+ Non-profit donation matching contributions and time off to volunteer
+ Employee resource groups
+ Employee assistance programs
+ Technology to make our work more productive and collaborative
+ Regular employee engagement surveys and feedback processes
Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit .
Education Requirements:
Skill Requirements:
Competency Requirements:
Action oriented (3 - Meets Expectations), Collaborates (3 - Meets Expectations), Communicates effectively (3 - Meets Expectations), Customer focus (3 - Meets Expectations), Drives results (3 - Meets Expectations), Ensures accountability (3 - Meets Expectations), Instills trust (3 - Meets Expectations)
Why Williams?
Looking to apply your passion and skills to the innovative and vital work that helps fuel the clean energy economy?
As the world demands reliable, low-cost, low-carbon energy, Williams will be there.
We currently handle one third of the natural gas in the United States that is used every day to heat homes, cook food and generate electricity.
We don't offer jobs; we offer career opportunities that include:
+ Competitive compensation and inclusive benefits
+ Growth and development opportunities
+ An inclusive culture where you can be yourself
+ Opportunities to get involved in the community where you work and live
+ Flexible work arrangements for many positions, including hybrid schedules
We're proud of our innovative people who want to make the world a better place and invite you to explore how you can help us make clean energy happen. Apply now!
UKG Pro WFM Technical Specialist Master
Posted 10 days ago
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Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy and Technology practice is a $650M+ offering, with over 2,000 consulting practitioners, and is part of a $B+ Human Capital team. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio.
Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System Integrator who had growth of over 35% in 2024. Our commitment to UKG's platforms is demonstrated in over 150 successful implementations, including some of the largest UKG implementations to date.
Human Capital
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
The Team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a UKG Pro WFM Technical Specialist, you should expect to be involved in the following:
+ Collaborate with stakeholders, including business analysts, project managers, and end-users, to understand business objectives and translate those goals into technical specifications that ensure scalability, performance, and security.
+ Build technical designs for software applications that incorporate architecture patterns, frameworks, data models, application components, and system integrations.
+ Define the architecture strategy and development roadmap to align with the organization's business goals and technology strategy.
+ Evaluate and select appropriate technologies, platforms, and tools for application development that may or may not be part of the UKG ecosystem.
+ Recommend technologies and tools that align with the application's requirements, based on factors such as performance, scalability, and maintainability.
+ Integrate applications to run smoothly with backend tools, such as cloud storage or application program interfaces (APIs).
Required Qualifications:
+ Bachelor's Degree or equivalent experience
+ 6+ years of experience actively working with HR and WFM functions and processes, demonstrating strong problem solving and troubleshooting skills
+ 6 years of experience with UKG Technical Architecture, and familiarity with the Boomi integration layer and UKG's net-new platform technologies (LLM, FLEX, Bryte).
+ 6+ years of experience working with Global Fortune 500 firms.
+ 6+ years of experience leading technical teams in the full lifecycle of a WFM project or workstream including Business Analysis, Functional Specification, System Configuration, Design, Testing
+ 6+ years of experience in leading requirements gathering workshops or facilitating meetings.
+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred Qualifications:
+ 6+ years of external Consulting Experience
+ 6+ years of experience in other HRIS Implementations
+ 6+ years of experience with UKG's technology stack and embedded next gen technologies (UKG Bryte, Flex, UDES and Google LLM)
+ Proficient in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.
The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 130,800 to 241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC
Information for applicants with a need for accommodation:
more information about Human Capital, visit our landing page at: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Technical Specialist (Kenwood Towne Centre R028)
Posted 10 days ago
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As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link