382 Store Management jobs in Glen Burnie
Sales and Management Intern
Posted 7 days ago
Job Viewed
Job Description
The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Help Guests try on or fit merchandise
- Check out and bag purchases
- Prepare merchandise for alterations
- Knowledgeable of all exchange and return procedures for Guests
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise
- Maintain and build good Guest relationships to develop a client based business
- Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest
- Consistently maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Maintain a positive attitude at all times creating a positive floor culture
Visual Merchandise Management
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
- Stay current on product range
- Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback
- Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Develop and maintain knowledge of Point of Sale ("POS") procedures
- Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
- Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
- Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
- Additional duties as assigned
Internship Duties
- Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
- Provide weekly reports and progress updates to the Area Manager and District Manager
- Develop an understanding of Buckle's products, sales presentation and merchandising process
- Put knowledge into action by managing a product category set sales goals, educate teammates and track your own results
- Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include:
- Build a Specific Denim Brand
- Tops
- Accessories
- Shoes
- Buckle Card
- Activewear
- Outerwear
- Swimwear
- Develop recruiting, merchandising and leadership skills
- Actively participate monthly in conference calls
- Take ownership and responsibility for all required assignments within the Internship.
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
- Special projects and other duties as assigned.
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k) (subject to additional requirements)
- Paid Sick Time (where required by state)
Education and/or Experience
In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary.
Additional Qualifications
- Interested in long-term commitment with Buckle
- No visa sponsorship is available
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected
Sales Incentive Management Administrator
Posted 10 days ago
Job Viewed
Job Description
The Sales Incentive Management Administrator is responsible for designing, creating, and managing complex compensation plans within the SAP SuccessFactors platform. This includes setting up rules, quotas, territories, rates, running calculations, reviewing results, create dashboards, distributing plan documents, and monitoring overall incentive payouts. The role ensures compliance with company policies and regulations while providing access and managing user permissions within the system.
**Principal Duties and Essential Responsibilities:**
**Plan Design and Configuration:**
+ Build incentive compensation plans based on business objectives, including sales targets, performance metrics, and payout structures.
+ Define complex calculation rules and formulas for incentive payouts.
**Calculation and Reporting:**
+ Generate reports and dashboards to analyze sales performance and incentive effectiveness.
+ Identify potential issues and discrepancies in calculations.
**User Administration:**
+ Manage user access and security roles within the Incentive Management system.
+ Assign appropriate permissions to users based on their roles and responsibilities.
**Compliance and Audit:**
+ Ensure adherence to company policies and regulatory requirements related to incentive compensation.
+ Maintain audit trails and documentation to support compliance.
**Collaboration and Support:**
+ Work with sales leadership, HR, and finance teams to align incentive plans with business goals.
+ Provide training and support to users on the Incentive Management system.
**Minimum Requirements:**
+ Bachelor's degree or equivalent work experience
+ Minimum of 5 years' experience in sales and/or sales operations, technology or related role
+ Technical: A deep understanding of SAP SuccessFactors Incentive Management features, functionalities, and configuration options
+ Business Acumen: General knowledge and understanding of sales processes, performance metrics, and incentive compensation strategies
+ Communication Skills: Effective communication with stakeholders across different departments is key for gathering requirements and explaining complex incentive plans and calculations
+ Strong problem-solving skills to execute multiple and concurrent time-sensitive processes
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
**Preferred Requirements:**
+ Background in SaaS / Cloud
#LI-BS1
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (
Sales Performance Management Senior Consultant
Posted 10 days ago
Job Viewed
Job Description
Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and led; we reshape the landscape of work and rewire the high-reaching fabric of entire industries. That's the power of driving disruption. That's Customer.
Recruiting for this role ends on May 31, 2026.
Work you'll do
As a Senior Consultant, you will work within an engagement team to design, implement, and optimize Sales Performance Management solutions to drive sales effectiveness and maximize revenue.
Responsibilities include, but are not limited to:
+ Helping companies maximize the return for their digital sales enablement and sales operations infrastructure investment
+ Working with Sales and Operations leaders to deliver the best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
+ Preparing for and leading Discovery workshops to document and validate detailed user stories
+ Addressing sales planning and/or sales compensation issues across different business sectors
+ Offering end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration support
+ Acting in a mentoring capacity to support the career development of other colleagues
+ Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
+ Contributing to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting
The team
Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
+ Customer Operations | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes
+ Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
+ Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients
Qualifications
Required
+ Minimum of five (5) years of experience as a Business Analyst, Systems Consultant, or Compensation Analyst for a mid-to-large sized organization; or, direct consulting experience
+ Minimum of four (4) years of experience designing and configuring solutions in Anaplan, Varicent, Pigment, or SAP Commissions
+ Ability to travel at least 50% of the time on average based on the work you do and the clients and industry/ sectors you serve
+ Limited immigration sponsorship may be available
+ Bachelor's Degree (BS or BA)
Preferred
+ Previous "Big 4" experience
+ Experience implementing other SPM platforms (Oracle Fusion Incentive Compensation, Xactly, Captivate IQ)
+ Advanced degree in related specialization area
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 to $231,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
(USA) Store Lead (Non-Complex) - Wm, Management
Posted 1 day ago
Job Viewed
Job Description
Position Summary.
What you'll do.
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelinesand standards building relationships with associates to ensure proper feedback and answering questions or providing information to customers andassociates Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating andimplementing plans to improve the financial performance of the facility creating budgets to align with business need and analyzing economic trendsand community needs for budget forecasting Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community acting as the representative for the company presenting thecompanys perspective to various external organizations following the companys media guidelines and promoting company sponsored programsevents and sustainability efforts to associates and the local community to emphasize the facility as part of the community Directs facility operations by setting the standard for appropriate service levels teaching and developing effective merchandise presentation forexample accurate and competitive pricing proper signage maintaining instock and inventory levels requesting merchandise to meet the needs ofthe community providing direction and guidance on executing Company programs and strategic initiatives ensuring quality assurance standardsand overseeing safety and operational reviews Provides supervision and development opportunities for members of management and hourly associates by hiring training and mentoringassociates assigning duties setting clear expectations providing associate recognition delegating business objectives effectively and developing qualified associates to meet staffing needs and achieve company growth potential Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating businessplans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuringprogress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased workenvironment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coachingfor success and improvement and promoting a belonging mindset in the workplace Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy: Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with businesspartners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectivenessand participating in and supporting community outreach events Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
?
For information about PTO, see .
?
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
?
For information about benefits and eligibility, see One.Walmart ( .
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The annual salary range for this position is $80,000.00-$100,000.00 Plus Differential to meet legislative requirements, where applicable.
?
Additional compensation includes annual or quarterly performance bonuses.
?
Additional compensation for certain positions may also include:
?
- Regional Pay Zone (RPZ) (based on location)
?
- Complex Structure (based on external factors that create challenges)
?
?
Minimum Qualifications.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
1 year's general management experience to include financial accountability.
2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work
experience and 1 year's experience supervising 10 associates/employees.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location.
6400A Ridge Road, Suite 1, Sykesville, MD 21784-6272, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
(USA) Store Lead (Non-Complex) - Wm, Management
Posted 10 days ago
Job Viewed
Job Description
**What you'll do.**
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelinesand standards building relationships with associates to ensure proper feedback and answering questions or providing information to customers andassociates Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating andimplementing plans to improve the financial performance of the facility creating budgets to align with business need and analyzing economic trendsand community needs for budget forecasting Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community acting as the representative for the company presenting thecompanys perspective to various external organizations following the companys media guidelines and promoting company sponsored programsevents and sustainability efforts to associates and the local community to emphasize the facility as part of the community Directs facility operations by setting the standard for appropriate service levels teaching and developing effective merchandise presentation forexample accurate and competitive pricing proper signage maintaining instock and inventory levels requesting merchandise to meet the needs ofthe community providing direction and guidance on executing Company programs and strategic initiatives ensuring quality assurance standardsand overseeing safety and operational reviews Provides supervision and development opportunities for members of management and hourly associates by hiring training and mentoringassociates assigning duties setting clear expectations providing associate recognition delegating business objectives effectively and developing qualified associates to meet staffing needs and achieve company growth potential Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating businessplans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuringprogress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased workenvironment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coachingfor success and improvement and promoting a belonging mindset in the workplace Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy: Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with businesspartners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectivenessand participating in and supporting community outreach events Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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?
?
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
?
For information about PTO, see .
?
?
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
?
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
?
For information about benefits and eligibility, see One.Walmart ( .
?
The annual salary range for this position is $80,000.00-$100,000.00 Plus Differential to meet legislative requirements, where applicable.
?
Additional compensation includes annual or quarterly performance bonuses.
?
Additional compensation for certain positions may also include:
?
- Regional Pay Zone (RPZ) (based on location)
?
- Complex Structure (based on external factors that create challenges)
?
?
**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
1 year's general management experience to include financial accountability.
2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work
experience and 1 year's experience supervising 10 associates/employees.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
**Primary Location.**
6400A Ridge Road, Suite 1, Sykesville, MD 21784-6272, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Sales Associate III - Sales & Account Management
Posted 1 day ago
Job Viewed
Job Description
Note: Work location is on-site with the flexibility to work remotely the primary location will be in-office for meetings, per KP's Authorized States Policy - Employees may be required to travel to a KP or customer site. Residence required in the primary location state -4000 Garden City Dr., Hyattsville, Maryland 20785
Job Summary:
Identifies various information and resources for others to leverage when identifying appropriate solutions to meet lead/prospect/customer needs and utilizes working knowledge to address lead/prospect/customer questions in issues in a timely manner. Generates prospective sales by following general procedures to work with others in prospecting, sourcing, developing, and maximizing referral networks. Provides information used for developing sales strategy, identifies data for sales status reports, and demonstrates working knowledge for applying research and information on health care to articulate internal sales strategies and drive external sales. Works within and across team to support data collection on trends related to sales strategy and follows pre-defined strategies to accomplish sales plans and help drive internal negotiations and sales strategy. Works with others to identify resources, including following through on intended outcomes, to achieve or support sales targets/goals/initiatives. Advocates for process improvement by following general procedures to work with others in identifying and implementing initiatives for overcoming obstacles to sales progress and ensuring objectives are met, identifying new and improving existing process-related initiatives, resolving risks to compliance, and tracking and articulating performance trends and updates, with limited degree of supervision.
Essential Responsibilities:
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Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members. Actively seeks new relevant knowledge and skills based on strengths and weaknesses; reviews others work to help others learn. Adapts to change, challenges, and feedback with minimal guidance; demonstrates flexibility in work. Assesses and responds to the needs of others to support completion of work tasks.
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Follows instructions to complete routine and non-routine work assignments with limited supervision. Collaborates with others to recommend appropriate solutions for routine and non-routine issues; escalates complex issues; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities within ones team.
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Ensures a high level of customer service is provided by: identifying various information and resources for others to leverage to identify appropriate solutions based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission, with limited instructions; demonstrating working knowledge about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and utilizing working knowledge to address lead/prospect/customer questions or issues in a timely manner.
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Serves as an advocate for process improvement by: following general procedures to support others for overcoming obstacles to sales initiative progress and ensuring objectives are met on time and/or within budget with detailed guidance; serving as a sales support subject matter expert by collaborating with work groups, as selected, to meet department objectives, and assessing new and improved existing process-related initiatives, systems, and practices, with a limited degree of supervision; following routine and non-routine methods/processes for the continuous improvement of tools, technology, and processes to optimize effectiveness; developing working knowledge of Federal and State laws, regulations, contracts, and rulings, recording and escalating issues or risks to compliance; demonstrating working knowledge of standard processes to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, with minimal guidance; and applying working knowledge to ensure group installation and/or member enrollment processing to ensure that all critical milestones are met.
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Generates prospective sales by: collaborating with others in the organization of open enrollment events, and preparing material for formal presentations to prospective customers following general instructions; following general procedures to support others inbuilding relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting working knowledge of relevant practices on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; completing routine and non-routine materials/forms for incoming business opportunities with minimal guidance; following general procedures closely to help partners work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, with minimal guidance; and working on tasks as assigned to support and use new applicable and relevant resources such as the sales database, reports, media, and industry intelligence, on sales prospects with a limited degree of supervision, and providing updates to the team.
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Contributes to strategic development by: providing information for colleagues to leverage to develop strategy to meet annual sales targets, goals, and initiatives; identifying data for sales status reports including sales activity, follow-up, closings, and target achievement; demonstrating working knowledge of relevant practices for applying research and information on the health care marketplace to articulate internal sales strategies and drive external sales; working within team and with cross-team peers to support data collection on competitor, customer, and industry trends related to sales strategy; following routine strategies for using sales performance data to maximize performance and develop territory insights and sales strategies to accomplish sales plans; and following pre-defined strategies on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to help drive internal negotiations and sales strategy.
Minimum Qualifications:
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High School Diploma or GED, or equivalent AND minimum two (2) years of experience working in a corporate or business office environment, which can include relevant internship experience OR minimum three (3) years of experience working in a corporate or business office environment, which can include relevant internship experience.
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Health Insurance License (Maryland) within 3 months of hire
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Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire
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Health Insurance License (Virginia) within 3 months of hire
Additional Requirements:
- Knowledge, Skills, and Abilities (KSAs): Compliance Management; Interpersonal Skills; Relationship Building; Coordination; Accountability; Adaptability; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Insurance; Negotiation; Creativity; Innovative Mindset; Advising and Managing Partners; Key Performance Indicators; Persuasion; Autonomy; Trusted Advisor
COMPANY: KAISER
TITLE: Sales Associate III - Sales & Account Management
LOCATION: Hyattsville, Maryland
REQNUMBER: 1336719
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Sales Associate III - Sales & Account Management
Posted 3 days ago
Job Viewed
Job Description
Note: Work location is on-site with the flexibility to work remotely the primary location will be in-office for meetings, per KP's Authorized States Policy - Employees may be required to travel to a KP or customer site. Residence required in the primary location state -4000 Garden City Dr., Hyattsville, Maryland 20785 Job Summary:Identifies various information and resources for others to leverage when identifying appropriate solutions to meet lead/prospect/customer needs and utilizes working knowledge to address lead/prospect/customer questions in issues in a timely manner. Generates prospective sales by following general procedures to work with others in prospecting, sourcing, developing, and maximizing referral networks. Provides information used for developing sales strategy, identifies data for sales status reports, and demonstrates working knowledge for applying research and information on health care to articulate internal sales strategies and drive external sales. Works within and across team to support data collection on trends related to sales strategy and follows pre-defined strategies to accomplish sales plans and help drive internal negotiations and sales strategy. Works with others to identify resources, including following through on intended outcomes, to achieve or support sales targets/goals/initiatives. Advocates for process improvement by following general procedures to work with others in identifying and implementing initiatives for overcoming obstacles to sales progress and ensuring objectives are met, identifying new and improving existing process-related initiatives, resolving risks to compliance, and tracking and articulating performance trends and updates, with limited degree of supervision.Essential Responsibilities:Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members. Actively seeks new relevant knowledge and skills based on strengths and weaknesses; reviews others work to help others learn. Adapts to change, challenges, and feedback with minimal guidance; demonstrates flexibility in work. Assesses and responds to the needs of others to support completion of work tasks.Follows instructions to complete routine and non-routine work assignments with limited supervision. Collaborates with others to recommend appropriate solutions for routine and non-routine issues; escalates complex issues; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities within ones team.Ensures a high level of customer service is provided by: identifying various information and resources for others to leverage to identify appropriate solutions based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission, with limited instructions; demonstrating working knowledge about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and utilizing working knowledge to address lead/prospect/customer questions or issues in a timely manner.Serves as an advocate for process improvement by: following general procedures to support others for overcoming obstacles to sales initiative progress and ensuring objectives are met on time and/or within budget with detailed guidance; serving as a sales support subject matter expert by collaborating with work groups, as selected, to meet department objectives, and assessing new and improved existing process-related initiatives, systems, and practices, with a limited degree of supervision; following routine and non-routine methods/processes for the continuous improvement of tools, technology, and processes to optimize effectiveness; developing working knowledge of Federal and State laws, regulations, contracts, and rulings, recording and escalating issues or risks to compliance; demonstrating working knowledge of standard processes to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, with minimal guidance; and applying working knowledge to ensure group installation and/or member enrollment processing to ensure that all critical milestones are met.Generates prospective sales by: collaborating with others in the organization of open enrollment events, and preparing material for formal presentations to prospective customers following general instructions; following general procedures to support others inbuilding relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting working knowledge of relevant practices on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; completing routine and non-routine materials/forms for incoming business opportunities with minimal guidance; following general procedures closely to help partners work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, with minimal guidance; and working on tasks as assigned to support and use new applicable and relevant resources such as the sales database, reports, media, and industry intelligence, on sales prospects with a limited degree of supervision, and providing updates to the team.Contributes to strategic development by: providing information for colleagues to leverage to develop strategy to meet annual sales targets, goals, and initiatives; identifying data for sales status reports including sales activity, follow-up, closings, and target achievement; demonstrating working knowledge of relevant practices for applying research and information on the health care marketplace to articulate internal sales strategies and drive external sales; working within team and with cross-team peers to support data collection on competitor, customer, and industry trends related to sales strategy; following routine strategies for using sales performance data to maximize performance and develop territory insights and sales strategies to accomplish sales plans; and following pre-defined strategies on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to help drive internal negotiations and sales strategy. Minimum Qualifications: High School Diploma or GED, or equivalent AND minimum two (2) years of experience working in a corporate or business office environment, which can include relevant internship experience OR minimum three (3) years of experience working in a corporate or business office environment, which can include relevant internship experience.Health Insurance License (Maryland) within 3 months of hire Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire Health Insurance License (Virginia) within 3 months of hire Additional Requirements:Knowledge, Skills, and Abilities (KSAs): Compliance Management; Interpersonal Skills; Relationship Building; Coordination; Accountability; Adaptability; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Insurance; Negotiation; Creativity; Innovative Mindset; Advising and Managing Partners; Key Performance Indicators; Persuasion; Autonomy; Trusted Advisor Primary Location: Maryland,Hyattsville,New Carrollton Administration Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-MAS-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Regional Office - HP Mgr-Sales System - 1808 Pay Range: $35.14 - $45.48 / hour Travel: Yes, 15 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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Associate Director, Inside Sales & Lead Management
Posted today
Job Viewed
Job Description
We are looking for an experienced and strategic leader to head our Inside Sales and Lead Management Team within the livestock biopharmaceutical and technology sectors. The ideal candidate will have a proven track record in sales leadership, a deep understanding of the biopharmaceutical and livestock monitoring commercial landscape. Must have the ability to drive a high-performing team and this role is critical in optimizing our lead management processes and achieving revenue targets.
**Key Responsibilities**
**Leadership and Team Management**
+ **Team Development:** Recruit, train, and mentor a high-performing inside sales team, fostering a culture of excellence, accountability, and continuous improvement.
+ **Performance Management:** Set clear performance expectations, conduct regular performance reviews, and implement strategies to enhance team productivity and morale.
+ **Coaching and Support:** Provide ongoing coaching and support to team members, helping them develop their sales skills and achieve individual and team goals.
**Sales Strategy and Execution**
+ **Strategic Planning:** Develop and execute a comprehensive inside sales strategy that aligns with the overall business objectives and targets within the biopharmaceutical and technology sectors.
+ **Lead Management Optimization:** Oversee the lead management process, ensuring effective qualification, nurturing, and conversion of leads into customers.
+ **Contract quoting:** Manage the contract quoting process for prioritized leads.
+ **Sales Forecasting:** Analyze market trends and sales data to forecast sales performance and inform strategic decision-making.
**Collaboration and Stakeholder Engagement**
+ **Cross-Functional Collaboration:** Work closely with sales leadership, marketing, and customer success teams to ensure alignment on sales initiatives and customer needs.
+ **Stakeholder Engagement:** Build and maintain relationships with key stakeholders, including senior management and external partners, to drive sales initiatives and gather market insights.
**Reporting and Analysis**
+ **Performance Metrics:** Establish and monitor key performance indicators (KPIs) for the inside sales team, providing regular reports and insights to senior management.
+ **Continuous Improvement:** Analyze sales processes and outcomes to identify areas for improvement, implementing best practices to enhance efficiency and effectiveness.
**Qualifications**
**Education and Experience**
+ Bachelor's degree in Life Sciences, Business Administration, or a related field; MBA preferred.
+ 8+ years of experience in sales management or leadership roles, with a focus on inside sales in the biopharmaceutical or technology sectors.
**Professional Competencies**
+ **Leadership Skills:** Strong leadership and team-building skills, with the ability to inspire and motivate a diverse, decentralized team.
+ **Business & Financial Acumen:** Experience in Animal Health industry strongly preferred. Ability to understand and leverage financial data to further business objectives.
+ **Strategic Thinking:** Proven ability to develop and execute sales strategies that drive growth and achieve business objectives.
+ **Analytical Skills:** Strong analytical and problem-solving abilities, with experience in data-driven decision-making.
+ **Communication Skills:** Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
+ **Technical Proficiency:** Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
**Core Commercial Functional Competencies**
+ **Customer and Market Insights**
+ **Strategic Business Management**
+ **Product Knowledge & Portfolio Management**
+ **Regulatory & Compliance Knowledge**
+ **Customer Engagement**
**This position requires 25% travel**
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement?
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$139,600.00 - $219,700.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
25%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
n/a
**Required Skills:**
Customer Relationship Building, Industry Knowledge, Inside Sales, Management Process, People Leadership, Sales Forecasting, Sales Leadership, Sales Management, Sales Operations, Sales Performance Coaching, Stakeholder Engagement, Stakeholder Management, Stakeholder Relationship Management, Strategic Thinking, Technical Product Sales, Veterinary Pharmaceutical Sales
**Preferred Skills:**
Strategic Selling
**Job Posting End Date:**
07/24/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R349648
Sales Associate III - Sales & Account Management
Posted 10 days ago
Job Viewed
Job Description
Job Summary:
Identifies various information and resources for others to leverage when identifying appropriate solutions to meet lead/prospect/customer needs and utilizes working knowledge to address lead/prospect/customer questions in issues in a timely manner. Generates prospective sales by following general procedures to work with others in prospecting, sourcing, developing, and maximizing referral networks. Provides information used for developing sales strategy, identifies data for sales status reports, and demonstrates working knowledge for applying research and information on health care to articulate internal sales strategies and drive external sales. Works within and across team to support data collection on trends related to sales strategy and follows pre-defined strategies to accomplish sales plans and help drive internal negotiations and sales strategy. Works with others to identify resources, including following through on intended outcomes, to achieve or support sales targets/goals/initiatives. Advocates for process improvement by following general procedures to work with others in identifying and implementing initiatives for overcoming obstacles to sales progress and ensuring objectives are met, identifying new and improving existing process-related initiatives, resolving risks to compliance, and tracking and articulating performance trends and updates, with limited degree of supervision.
Essential Responsibilities:
+ Pursues effective peer relationships within and across teams to obtain and share resources and information. Listens to, addresses, and seeks performance feedback; acts as an informal resource for less experienced team members. Actively seeks new relevant knowledge and skills based on strengths and weaknesses; reviews others work to help others learn. Adapts to change, challenges, and feedback with minimal guidance; demonstrates flexibility in work. Assesses and responds to the needs of others to support completion of work tasks.
+ Follows instructions to complete routine and non-routine work assignments with limited supervision. Collaborates with others to recommend appropriate solutions for routine and non-routine issues; escalates complex issues; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities within ones team.
+ Ensures a high level of customer service is provided by: identifying various information and resources for others to leverage to identify appropriate solutions based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission, with limited instructions; demonstrating working knowledge about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and utilizing working knowledge to address lead/prospect/customer questions or issues in a timely manner.
+ Serves as an advocate for process improvement by: following general procedures to support others for overcoming obstacles to sales initiative progress and ensuring objectives are met on time and/or within budget with detailed guidance; serving as a sales support subject matter expert by collaborating with work groups, as selected, to meet department objectives, and assessing new and improved existing process-related initiatives, systems, and practices, with a limited degree of supervision; following routine and non-routine methods/processes for the continuous improvement of tools, technology, and processes to optimize effectiveness; developing working knowledge of Federal and State laws, regulations, contracts, and rulings, recording and escalating issues or risks to compliance; demonstrating working knowledge of standard processes to track performance trends and articulate the performance update consistent with the strategy, along with story behind what is occurring, with minimal guidance; and applying working knowledge to ensure group installation and/or member enrollment processing to ensure that all critical milestones are met.
+ Generates prospective sales by: collaborating with others in the organization of open enrollment events, and preparing material for formal presentations to prospective customers following general instructions; following general procedures to support others inbuilding relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting working knowledge of relevant practices on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; completing routine and non-routine materials/forms for incoming business opportunities with minimal guidance; following general procedures closely to help partners work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, with minimal guidance; and working on tasks as assigned to support and use new applicable and relevant resources such as the sales database, reports, media, and industry intelligence, on sales prospects with a limited degree of supervision, and providing updates to the team.
+ Contributes to strategic development by: providing information for colleagues to leverage to develop strategy to meet annual sales targets, goals, and initiatives; identifying data for sales status reports including sales activity, follow-up, closings, and target achievement; demonstrating working knowledge of relevant practices for applying research and information on the health care marketplace to articulate internal sales strategies and drive external sales; working within team and with cross-team peers to support data collection on competitor, customer, and industry trends related to sales strategy; following routine strategies for using sales performance data to maximize performance and develop territory insights and sales strategies to accomplish sales plans; and following pre-defined strategies on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to help drive internal negotiations and sales strategy.
Minimum Qualifications:
+ High School Diploma or GED, or equivalent AND minimum two (2) years of experience working in a corporate or business office environment, which can include relevant internship experience OR minimum three (3) years of experience working in a corporate or business office environment, which can include relevant internship experience.
+ Health Insurance License (Maryland) within 3 months of hire
+ Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire
+ Health Insurance License (Virginia) within 3 months of hire
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Compliance Management; Interpersonal Skills; Relationship Building; Coordination; Accountability; Adaptability; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Insurance; Negotiation; Creativity; Innovative Mindset; Advising and Managing Partners; Key Performance Indicators; Persuasion; Autonomy; Trusted Advisor
COMPANY: KAISER
TITLE: Sales Associate III - Sales & Account Management
LOCATION: Hyattsville, Maryland
REQNUMBER: 1336719
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma