311 Store Manager jobs in Vinings

Assistant Store Manager

30075 Roswell, Georgia Community Choice Financial Family of Brands

Posted today

Job Viewed

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Job Description

Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.


Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.


Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.


Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 


Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.


Maintain customer information in the point of sale (POS) system with accuracy and integrity.


Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.


Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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Assistant Store Manager

30152 Kennesaw, Georgia Community Choice Financial Family of Brands

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.


Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.


Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.


Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 


Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.


Maintain customer information in the point of sale (POS) system with accuracy and integrity.


Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.


Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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Assistant Store Manager

30071 Peachtree Corners, Georgia Community Choice Financial Family of Brands

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.


Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.


Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.


Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 


Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.


Maintain customer information in the point of sale (POS) system with accuracy and integrity.


Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.


Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

View Now

Assistant Store Manager

30075 Roswell, Georgia Community Choice Financial Family of Brands

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.


Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.


Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.


Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 


Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.


Maintain customer information in the point of sale (POS) system with accuracy and integrity.


Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.


Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

View Now

Assistant Store Manager

30152 Kennesaw, Georgia Community Choice Financial Family of Brands

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview:

As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers develop their leadership skills in real-time by assisting store leaders with recovery processes, customer outreach, and risk mitigation. You will participate in training and coaching Customer Service Representatives, where applicable, while being a champion for compliance and ensuring Company standards are met. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.

Responsibilities:

Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.


Assist account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent account charge offs and loss.


Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.


Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 


Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.


Maintain customer information in the point of sale (POS) system with accuracy and integrity.


Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.


Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.

Qualifications:
  • High School Diploma or equivalent required
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Minimum one year experience in customer service, sales, or retail
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

About Us

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

View Now

Automotive Store Manager

30083 Stone Mountain, Georgia Monro Muffler Brake

Posted 10 days ago

Job Viewed

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Job Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  

Destination Monro -Your Career is Here! 

Compensation potential for this position is 70k to 80K+ based on experience, bonus opportunities, sales spiffs, regional contests, and other sales incentives.

The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. 

Compensation potential for this position is 70K+ based on experience, bonus opportunities, sales spiffs, regional contests, and other sales incentives.

Responsibilities:  

  • Develop sales and technical teammates to produce a consistent 5-star Guest experience. 

  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.  

  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.   

  • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.  

  • Provide direction and oversight to other technicians and assist where needed with services/repairs.  

  • Provide direction and oversight to other technicians and assist where needed with services/repairs.  

  • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.  

  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. 

  • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. 

  • Audit courtesy inspections performed by teammates. 

  • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 

  • Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs. 

  • Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. 

  • Attend to all guest needs in areas of sales, service, complaints, and adjustments. 

  • Build guest relationships to maximize customer satisfaction, loyalty, and retention. 

  • Assist teammates in conveying repair and service needs to guests. 

  • Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. 

  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. 

  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. 

  • Perform other duties as assigned and required. 

Qualifications:  

  • High School Diploma or equivalent.  

  • Demonstrated leadership experience in a retail/sales environment.  

  • Proven ability to manage, drive and deliver financial results while controlling costs.   

  • Ability to influence and motivate a team to achieve set goals and objectives.  

  • Ability to problem solve, manage inventory, merchandising, and customer service.  

  • Communications skills to effectively communicate with teammates and guests. 

  • Complete all Monro required training with the guidelines and timing provided. 

  • Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) 

  • Monro conducts criminal background checks for those positions with security and/or financial responsibilities.  All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.    

Profile Summary:  

  • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments 

  • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  

  • Business mentality with the drive to exceed established goals.  

  • Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. 

  • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. 

  • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. 

  • Ability to effectively mentor, coach and develop teammates. 

  • Ability to problem solve and resolve customer complaints. 

Work Environment & Physical Requirements:  

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to: 

  • Ability to work flexible hours, days, evenings, weekends, and holidays. 

  • Ability to work 45 hours per week. 

  • Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. 

  • Frequent standing and walking for long periods of time. 

  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. 

Benefits  

  • Performance based incentives   

  • Paid vacation and holidays   

  • Reimbursement for ASE Certifications   

  • Reimbursement for State Inspection Licenses, where applicable   

  • 401k eligibility immediately upon hire 

  • Direct Deposit 

  • Employee Discounts 

  • Healthcare, Vision, and Dental  

  • Employee Access Perks 

  • Career Advancement Opportunities  

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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AUTOMOTIVE STORE MANAGER

30064 Marietta, Georgia D.W. CAMPBELL-COBB PKWAY

Posted 11 days ago

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Job Description

**Job Title:** Automotive Store Manager

**Location:** 1930 Cobb Parkway SE

**Company:** D.W. Campbell Tire & Auto Service

**About Us:**
D.W. Campbell Tire is a leading retailer in the automotive industry, dedicated to providing high-quality products and exceptional customer service. We strive to create a dynamic and supportive work environment where our team can thrive, and our customers can find the best solutions for their automotive needs.

**Position Overview:**
We are seeking a motivated and experienced Automotive Store Manager to oversee daily operations and drive the performance of our automotive retail store. The ideal candidate will have a passion for the automotive industry, strong leadership skills, and a focus on providing an outstanding customer experience. The Store Manager will be responsible for managing staff, inventory, sales, and customer relations to ensure the store meets its goals and aligns with company standards.

**Key Responsibilities:**

1. **Leadership & Management:**
- Recruit, train, and develop a high-performing team to ensure exceptional customer service and operational efficiency.
- Provide ongoing coaching and performance feedback to team members.
- Foster a positive and motivating work environment that encourages teamwork and accountability.

2. **Sales & Customer Service:**
- Drive sales growth by developing and executing effective promotional strategies and merchandising plans.
- Ensure store sales targets and KPIs are met or exceeded through proactive management and customer engagement.
- Address customer inquiries and resolve complaints promptly to achieve high customer satisfaction.

3. **Inventory & Visual Merchandising:**
- Oversee inventory management, including ordering, stocking, and loss prevention strategies.
- Maintain a visually appealing and organized store layout that enhances the customer shopping experience.
- Regularly assess product performance and make recommendations for improvements.

4. **Operations & Compliance:**
- Ensure compliance with company policies, local laws, and regulations.
- Manage daily operational activities, including scheduling, budgeting, and financial reporting.
- Monitor and analyze sales reports to identify trends and opportunities for growth.

5. **Community Engagement:**
- Build and maintain relationships with local community members and businesses to promote the store and enhance brand presence.
- Participate in community events and initiatives to increase visibility and drive store traffic.

**Qualifications:**

- High School Diploma or equivalent; Bachelor’s degree in Business Administration or related field preferred.
- 5+ years of retail management experience, preferably in the automotive industry.
- Strong knowledge of automotive products, services, and trends.
- Proven ability to lead and motivate a team to achieve sales goals.
- Excellent customer service skills with a focus on building relationships.
- Strong organizational and multitasking abilities.
- Proficient in point-of-sale systems and Microsoft Office Suite.
- Strong communication skills and ability to interact with diverse customer groups.

**What We Offer:**

- Competitive salary with performance-based incentives
- Health, dental, and vision insurance
- Retirement savings plan
- Employee discounts on automotive products and services
- Opportunities for career advancement within a growing company
- A dynamic work environment that values teamwork and innovation

If you are passionate about the automotive industry and possess the leadership qualities to drive a successful store team, we would love to hear from you. Apply today and join the D.W. Campbell Tire family!

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