3209 Store Operations jobs in Atlanta

Senior Store Operations Manager

30303 Atlanta, Georgia $95000 Annually WhatJobs

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Job Description

full-time
Our client, a premier retail brand renowned for its quality products and exceptional customer experience, is seeking a highly motivated and results-driven Senior Store Operations Manager to oversee operations at their flagship location. This role is critical in ensuring the seamless day-to-day functioning of the store, driving sales performance, and upholding the highest standards of operational excellence. The ideal candidate will be a natural leader with a passion for retail, a keen eye for detail, and a proven ability to manage teams and optimize store performance.

Responsibilities:
  • Oversee all aspects of daily store operations, ensuring efficiency, profitability, and adherence to company policies and procedures.
  • Manage, train, and motivate a team of retail associates and supervisors, fostering a positive and productive work environment.
  • Drive sales performance through effective merchandising, inventory management, and customer engagement strategies.
  • Monitor inventory levels, implement stock control measures, and minimize shrinkage.
  • Ensure the store consistently meets or exceeds visual merchandising standards and maintains a clean, organized, and appealing environment.
  • Develop and implement strategies to enhance the customer shopping experience, address customer concerns, and build loyalty.
  • Manage store budgets, labor costs, and operational expenses effectively.
  • Analyze sales reports and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement.
  • Ensure compliance with all health, safety, and security regulations.
  • Collaborate with regional management and other departments to support broader company initiatives.

Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent relevant experience.
  • Minimum of 5 years of progressive experience in retail management, with a proven track record of success in store operations.
  • Strong leadership and people management skills, with the ability to inspire and develop a team.
  • Excellent understanding of retail operations, visual merchandising, inventory control, and loss prevention.
  • Proficiency in retail management software and POS systems.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and KPIs.
  • Exceptional customer service orientation and a commitment to delivering outstanding experiences.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
This is a fantastic opportunity to take on a leadership role within a dynamic retail environment. The position is based in our vibrant Atlanta, Georgia, US store, requiring on-site presence to ensure the highest level of operational oversight and customer engagement. Join our team and help us continue to deliver exceptional retail experiences.
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Senior Store Operations Manager

30303 Atlanta, Georgia $95000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a prominent national retail chain, is seeking a dedicated and experienced Senior Store Operations Manager to oversee and optimize operations for multiple locations in the **Atlanta, Georgia, US** metropolitan area. This leadership role demands a strategic thinker with a proven ability to drive sales, enhance customer experience, manage staff effectively, and maintain operational excellence across diverse retail environments. You will be instrumental in setting the standard for store performance and ensuring consistent brand representation.

Responsibilities:
  • Develop and implement strategic operational plans to achieve company sales and profitability goals.
  • Oversee daily store operations, ensuring adherence to company policies, procedures, and standards.
  • Manage inventory levels, optimize stock flow, and minimize shrinkage.
  • Lead, train, and motivate store teams to deliver exceptional customer service and achieve performance targets.
  • Conduct regular store visits to assess performance, identify areas for improvement, and provide coaching.
  • Analyze sales data, operational metrics, and customer feedback to inform decision-making.
  • Ensure visual merchandising standards are met and maintained across all stores.
  • Manage operational budgets, controlling expenses and maximizing profitability.
  • Implement and enforce health, safety, and security protocols within all store locations.
  • Recruit, onboard, and develop high-potential retail staff and management.
  • Foster a positive and collaborative work environment that encourages employee engagement and retention.
  • Act as a key liaison between store-level operations and corporate management.
  • Drive initiatives to enhance the customer shopping experience and build customer loyalty.
  • Manage vendor relationships and ensure efficient supply chain operations.
  • Stay current with retail industry trends and best practices.
Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field; or equivalent work experience.
  • Minimum of 7 years of progressive experience in retail management, with at least 3 years in a multi-unit or regional leadership role.
  • Demonstrated success in driving sales growth, operational efficiency, and profitability in a retail setting.
  • Strong understanding of retail inventory management, visual merchandising, and loss prevention techniques.
  • Proven ability to lead, inspire, and develop teams.
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Exceptional communication, interpersonal, and presentation skills.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to travel regularly within the **Atlanta** region and occasionally to corporate headquarters.
  • Strong business acumen and a customer-centric mindset.
  • Adaptability to a fast-paced and evolving retail landscape.
This is an outstanding opportunity for a seasoned retail leader to make a significant impact in the vibrant **Atlanta, Georgia, US** market.
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Product Management Manager - Store Operations

30309 Midtown Atlanta, Georgia Home Depot

Posted 12 days ago

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Job Description

**Position Purpose:**
The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Managers work closely with teams of developers, designers and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
**Key Responsibilities:**
+ 30% Strategy & Planning:
+ Looks across product teams and feature sets with a focus on alignment and dependencies
+ Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
+ Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
+ Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
+ Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
+ Determines value to the business of anticipated product updates
+ Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings
+ 40% Delivery & Execution:
+ Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
+ Documents, reviews and ensures that all quality and change control standards are met
+ Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
+ Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
+ Provides regular updates to leadership regarding progress of products within portfolio
+ 30% People:
+ Provides leadership, mentoring and coaching to Product Managers
+ Attracts, retains and develops top talent to build a world class Product Management Team
+ Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
+ Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
+ Acts as a proponent of modern software development practices
+ Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
+ Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
+ Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
+ Guides more junior team members in strategy, alignment, analysis and execution tasks
+ Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
**Direct Manager/Direct Reports:**
+ Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director.
**Travel Requirements:**
+ Typically requires overnight travel 5% to 20% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ 5-7 years of relevant work experience
+ Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products
+ Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
+ Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
+ Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
+ Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
+ Proficiency in creating, prioritizing and accepting epics and user stories
+ Proficiency in conducting user research and testing to understand needs
+ Proficiency in identifying goals, metrics and analytics to measure product value
+ Experience conducting competitive research and analysis
+ Experience guiding more junior team members through Product Management fundamentals in a professional setting
+ Experience balancing workloads across teams
+ Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders
+ Experience managing and growing team members in a professional setting
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
+ Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
+ Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
+ Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
+ Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
+ Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
+ Cultivates Innovation: Creating new and better ways for the organization to be successful
+ Customer Focus: Building strong customer relationships and delivering customer-centric solutions
+ Develops Talent: Developing people to meet both their career goals and the organization's goals
+ Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
+ Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
+ Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
+ Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics
+ Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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Remote Retail Store Operations Director

30301 Atlanta, Georgia $110000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a leading national retailer, is seeking a dynamic and results-oriented Remote Retail Store Operations Director to oversee and elevate their store performance across multiple regions. This fully remote position is critical in setting operational standards, driving sales growth, and ensuring exceptional customer experiences within our retail locations. The ideal candidate will possess extensive experience in retail operations management, a deep understanding of P&L management, inventory control, visual merchandising, and team leadership. You will be responsible for developing and implementing strategic initiatives to optimize store performance, enhance profitability, and ensure adherence to brand standards.

Key duties include managing and coaching a team of regional and district managers, setting performance targets, and analyzing sales data to identify trends and opportunities. You will also be responsible for overseeing inventory management, supply chain logistics, and ensuring compliance with all company policies and procedures. The successful applicant will have a proven track record of successfully managing large-scale retail operations, strong leadership and motivational skills, and excellent analytical and problem-solving abilities. The ability to effectively communicate and collaborate with cross-functional teams in a remote environment is paramount. Proficiency in retail management software and a passion for delivering outstanding customer service are essential.

This is an exceptional opportunity to lead significant retail operations without the need for constant physical presence in a specific office. We are looking for an individual with a strategic mindset, a proactive approach, and a commitment to excellence in driving retail success across the country. Join us in shaping the future of our retail footprint and delivering unparalleled value to our customers.
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Process Engineer 2 - Ops Fulfillment (Store Operations)

30309 Midtown Atlanta, Georgia Home Depot

Posted 12 days ago

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Job Description

**Position Purpose:**
A Process Engineer 2 is responsible for leading small to medium subsets of larger projects. They are responsible for planning and aligning tasks and deliverables needed to move projects forward. They will design and enable efficient, effective, and repeatable processes within store operations in support of business strategies. This process engineer will spend part of their time in stores observing current state processes to document opportunities. They will work cross-functionally to solve for these opportunities using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.
**Key Responsibilities:**
+ 10% Agile Ways of Working - Participate in Agile ways of working, including sprint planning and demos
+ 20% Analytics - Utilize analytics to provide insight, interpret results, or recommend decisions
+ 25% Collaboration - Partner with key stakeholders to design, test, and iterate through solutions
+ 25% Leading Project Teams - Lead project teams of process engineers and business partners to complete process improvement projects through Gemba walks, process mapping, root cause analysis, benchmarking, etc.
+ 10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations
+ 10% Solutioning - Partner with IT, UX, and business teams to deliver scalable solutions to the field
**Direct Manager/Direct Reports:**
+ This Position typically reports to Process Engineering Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
+ 1 + year of previous leadership experience
**Preferred Qualifications:**
+ Working knowledge of Microsoft Office Suite
+ Working knowledge of Tableau
+ Working knowledge of presentation software (e.g., Microsoft PowerPoint)
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
+ Demonstrated project management skills
+ Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
+ Excellent written and verbal communication skills
+ 2+ years experience practicing process improvement
+ Experience practicing Agile or Kaizen ways of working
+ Experience directly or indirectly leading others
+ Lean Six Sigma certification
+ Proficient in: Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira
+ 2 + year of previous leadership experience
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 2
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ Industrial Engineering Degree or other related Engineering Degree
**Competencies:**
+ Decision Quality
+ Collaborates
+ Plans and Aligns
+ Communicates Effectively
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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Lead Process Engineer - Ops Fulfillment (Store Operations)

30309 Midtown Atlanta, Georgia Home Depot

Posted 12 days ago

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Job Description

**Position Purpose:**
A lead process engineer designs and enables efficent, effective, and repetable processes within store operations in support of business strategies. They will primarily work on high-priority, cross-functional projects across multiple business teams. A lead process engineer will need to respond quickly to opportunities, take appropriate actions to drive results, and communicate to all levels of leadership. They will spend part of their time in stores observing current state processes to document opportunities. They will work cross-functionally to solve for these opportunities using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.
**Key Responsibilities:**
+ 10% Agile Ways of Working - Participate in Agile ways of working, including sprint planning, story sign-off, and demos
+ 20% Collaboration - Partner with key stakeholders to design, test, and iterate through solutions
+ 20% Data Analysis - Utilize analytics to provide insight, interpret results, or recommend decisions
+ 10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations
+ 5% Roadmapping - Create quarterly and annual process improvement roadmaps by partnering with businses teams
+ 10% Solutioning - Partner with IT, UX, and business teams to deliver scalable solutions to the field
+ 25% Store Walks - Complete in-store Gemba walks to observe current state processes, complete process maps, and document process opportunties within run-the-business and strategic initiatives
**Direct Manager/Direct Reports:**
+ This Position typically reports to Director, Process Engineering
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Working knowledge of Microsoft Office Suite
+ Working knowledge of Tableau
+ Working knowledge of presentation software (e.g., Microsoft PowerPoint)
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
+ Demonstrated project management skills
+ Ability to convey complex or technical ideas and processes in easy-to-understand terms to
+ Excellent written and verbal communication skills
+ Industrial Engineering Degree or other related Engineering Degree
+ 3+ years experience practicing process improvement
+ Experience practicing Agile or Kaizen ways of working
+ Experience directly or indirectly leading others
+ Proficient in: Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ Lean Six Sigma certification
**Competencies:**
+ Collaborates
+ Manages Complexity
+ Balances Stakeholders
+ Communicates Effectively
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
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Retail Sales Associate / Customer Service

30064 Marietta, Georgia Amazing Lash Studio

Posted 5 days ago

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Job Description

Overview

Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Retail Sales Associate / Customer Service Representative Benefits:
  • Competitive compensation plan with potential to make between $12 and $16 per hour depending on performance
  • Paid Time Off, vacation and sick for qualifying employees
  • Free eyelash services including volume upgrades
  • Membership sales commission
  • Flexible Hours
  • Discounts on all retail products
  • A fun culture and well managed work environment
  • Clear career path to grow as a professional
  • Ongoing training
Retail Sales Associate / Customer Service Representative Qualifications:
  • Customer service oriented
  • Results oriented, metrics driven
  • Sales experience preferred
  • Basic computer skills
  • Ability to multitask
  • Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • MindBody Software experience a plus


Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Legal Disclaimer

©2023 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.
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About the latest Store operations Jobs in Atlanta !

Sales Associate / Customer Service Representative

30383 Atlanta, Georgia Drybar

Posted 14 days ago

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Job Description

Overview

Hey Sunshine! Drybar Vinings in Vinings Jubilee is looking for warm, smiling faces to welcome our guests!

At Drybar we call them bartenders, and they guide the entire client experience from check-in to check-out.

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

  • Hourly Wages as well as Commission on Retail and Membership Sales
  • Paid Time Off (after one year)
  • Free monthly services
  • Opportunities for growth through management
  • Flexible Hours
  • Discounts on all retail products
  • flexible code: black, white, grey, yellow, and denim. Thats it. That's the dress code.
  • An amazing, fun, supportive store culture

Sales Associate / Customer Service Representative Qualifications:

  • 1+ years experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
  • Drybar follows all applicable federal, state and local laws regarding background checks
Legal Disclaimer 2023 DB Franchise, LLC (DBF). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
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Customer Service

30127 Powder Springs, Georgia McDonald's

Posted 1 day ago

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Job Description

McDonald's - 4021 POWDER SPRINGS RD (Counter Attendant / Crew Member) As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are served promptly based on McDonald's Service Standards.Hiring Immediately >>

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