121,418 Store Personnel jobs in the United States
09703 Temporary Store Personnel
Posted 4 days ago
Job Viewed
Job Description
Essential Function
Responsible for providing superior customer service and support for a retail store environment Will process customer sales ensuring that each transaction is complete and accurate.
Primary Duties:
* 25%:Assist Customers by directing them to products, explaining product features and benefits, and using sales techniques such as suggestive selling to secure maximum sales
* 25%: Record all sales in the Point of Sale system and handle all monetary transactions such as sales, returns and exchanges accurately and effectively.
* 15%: Price merchandise, stock shelves-unloading products from pallets when necessary, and perform housekeeping duties to maintain good store appearance.
* 10%: Pull merchandise from shelves or stockroom to fill customer orders.
* 10%: Assist with store merchandising in accordance with store standard guidelines.
* 10%: Resolve all customer service issues quickly and tactfully.
* 5%: Complete daily reports and make bank deposits.
Knowledge, Skills and Abilities:
* High school diploma or equivalent
* 1+ year(s) cash handling experience in a retail environment preferred.
* Previous sales experience preferred.
Competencies/Attributes:
* Ability to correspond with customers in person and over the telephone.
* Must be able to lift up to 25 lbs, occasionally while on a ladder.
* May be exposed to fumes and odors upon occasion.
* Read and understand product labels.
* Must be able to work Saturdays/Sundays and holidays, additional overtime may be required.
* Travel to other stores to fill in as required.
* Perform other duties and assigned by Manager.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor:
* Task Level High.
* Departmental/Division Level High.
* Project Level High.
* Consultative Level High.
The amount of discretion or freedom this position has:
* Strict Adherence to Guidelines.
* Interprets and Adapts Guidelines.
* Develops and Implements Guidelines.
Working Conditions /Physical Requirements:
* The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
* The work involves moderate risks or discomforts, which require special safety precautions, e.g., working around moving parts, carts, or machines; with irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.
Sales Associate/ Store Operations
Posted today
Job Viewed
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
- Paid time off
Benefits/Perks
- Competitive wages
- Career Growth Opportunities
- Fun and Energetic Environment
- Ongoing training
- Employee Discount
We are seeking a friendly and service-oriented Sales Associate to join our team! As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the stores appearance. The ideal candidate will have previous experience in customer service and knowledge of cash register operation.
Responsibilities
- Greet each customer with a smile and provide assistance while they are shopping
- Follow all safety and loss prevention procedures.
- Work at a register to ring up and carry out customer sales.
- Collect payments by cash and credit card
- Issue receipts and refunds to customers
- Take added responsibility for stocking, inventory, and store maintenance.
- Drive sales by participating in targeted product promotions and initiatives as set forth by the company.
- Develop and maintain solid product knowledge in order to best help customers with their selections.
- High School Diploma or equivalent
- Ability to read, count, write, and communicate clearly and effectively
- Understanding of sales techniques and best practices in customer service
- Willingness to work well in a team environment
- Ability to quickly and accurately work a register
- Willingness to work a flexible schedule
Sales Associate -Store Operations Associate
Posted today
Job Viewed
Job Description
This is the main job post content. It focuses on the key details and requirements for the position. The formatting is clean and consistent, with no extra metadata or navigation links. All unnecessary elements have been removed to provide a high signal to noise ratio.
The job description is presented in a clear and concise manner, highlighting the essential information needed for candidates to apply.
Sales Associate -Store Operations Associate
Posted 7 days ago
Job Viewed
Job Description
Job DescriptionJob Title: Store Operations Associate Company: SBHProposed Job Title: Date Evaluated: August 2024Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job:NoneDepartment: Store Operations Reports to (Title): Store Manager Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty. 60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store. 30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT. 10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements. •High School Diploma or equivalent•Must 18 years of age or older•1 + years retail sales/customer service experience preferred•Must be available to meet the scheduling needs of the business, including before or after business hours.•Able to communicate with customers, co-workers and management in a clear and concise manner•Ability to execute brand standards to support with customer service•Can read and follow company guidelines outlined in Brand Standards •Detail orientated •Ability to lift and carry heavy boxes and place product on all shelves •Can follow direction and perform other duties as assigned by ManagerCompetencies / Attributes Indicate relative "qualitative" or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.•Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.•Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor•X Task Level High Departmental/Division Level High•Project Level High •Consultative Level HighThe amount of discretion or freedom this position hasX Strict Adherence to Guidelines•Interprets and Adapts Guidelines•Develops and Implements GuidelinesWorking Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Sales Associate - Store Operations Associate 8612
Posted 4 days ago
Job Viewed
Job Description
Proposed Job Title: Date Evaluated: August 2024
Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO
Starting at $14/hr depending on experience.
Positions Reporting to this job:
None
Department: Store Operations
Reports to (Title): Store Manager
Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"
Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.
Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.
30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.
Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.
* High School Diploma or equivalent
* Must 18 years of age or older
* 1 + years retail sales/customer service experience preferred
* Must be available to meet the scheduling needs of the business, including before or after business hours.
* Able to communicate with customers, co-workers and management in a clear and concise manner
* Ability to execute brand standards to support with customer service
* Can read and follow company guidelines outlined in Brand Standards
* Detail orientated
* Ability to lift and carry heavy boxes and place product on all shelves
* Can follow direction and perform other duties as assigned by Manager
Competencies / Attributes Indicate relative "qualitative" or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.
* Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
* Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
□X Task Level High Departmental/Division Level High
□ Project Level High □ Consultative Level High
The amount of discretion or freedom this position has
X Strict Adherence to Guidelines
□ Interprets and Adapts Guidelines
□ Develops and Implements Guidelines
Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).
The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Store Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Overview
The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.
The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities
Store Opening and Expansion
- Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
- Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.
Store Standardization and Compliance
- Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
- Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
- Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.
Store Performance Optimization
- Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
- Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
- Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.
Team Development and Talent Management
- Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
- Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
- Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.
New Supervisor Onboarding and Development
- Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
- Collaborate with the broader operations team to continuously improve training programs and operational processes.
Qualifications
Industry and Operational Experience
- A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
- Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.
Cross-Cultural and International Experience
- Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
- Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Leadership and Problem-Solving Skills
- Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
- Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
- Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.
Talent Development and Coaching
- Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
- Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.
Additional Requirements
- Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
- Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.
Equal Opportunity Statement
Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.
Store Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Overview
The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.
The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities
Store Opening and Expansion
- Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
- Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.
Store Standardization and Compliance
- Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
- Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
- Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.
Store Performance Optimization
- Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
- Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
- Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.
Team Development and Talent Management
- Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
- Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
- Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.
New Supervisor Onboarding and Development
- Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
- Collaborate with the broader operations team to continuously improve training programs and operational processes.
Qualifications
Industry and Operational Experience
- A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
- Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.
Cross-Cultural and International Experience
- Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
- Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Leadership and Problem-Solving Skills
- Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
- Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
- Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.
Talent Development and Coaching
- Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
- Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.
Additional Requirements
- Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
- Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.
Equal Opportunity Statement
Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.
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Store Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Overview
The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.
The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities
Store Opening and Expansion
- Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
- Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.
Store Standardization and Compliance
- Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
- Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
- Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.
Store Performance Optimization
- Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
- Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
- Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.
Team Development and Talent Management
- Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
- Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
- Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.
New Supervisor Onboarding and Development
- Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
- Collaborate with the broader operations team to continuously improve training programs and operational processes.
Qualifications
Industry and Operational Experience
- A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
- Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.
Cross-Cultural and International Experience
- Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
- Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Leadership and Problem-Solving Skills
- Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
- Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
- Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.
Talent Development and Coaching
- Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
- Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.
Additional Requirements
- Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
- Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.
Equal Opportunity Statement
Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.
Store Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Overview
The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.
The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities
Store Opening and Expansion
- Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
- Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.
Store Standardization and Compliance
- Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
- Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
- Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.
Store Performance Optimization
- Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
- Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
- Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.
Team Development and Talent Management
- Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
- Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
- Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.
New Supervisor Onboarding and Development
- Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
- Collaborate with the broader operations team to continuously improve training programs and operational processes.
Qualifications
Industry and Operational Experience
- A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
- Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.
Cross-Cultural and International Experience
- Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
- Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Leadership and Problem-Solving Skills
- Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
- Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
- Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.
Talent Development and Coaching
- Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
- Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.
Additional Requirements
- Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
- Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.
Equal Opportunity Statement
Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.
Store Operations Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Overview
The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.
The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Key Responsibilities
Store Opening and Expansion
- Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
- Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.
Store Standardization and Compliance
- Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
- Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
- Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.
Store Performance Optimization
- Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
- Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
- Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.
Team Development and Talent Management
- Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
- Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
- Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.
New Supervisor Onboarding and Development
- Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
- Collaborate with the broader operations team to continuously improve training programs and operational processes.
Qualifications
Industry and Operational Experience
- A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
- Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.
Cross-Cultural and International Experience
- Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
- Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Leadership and Problem-Solving Skills
- Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
- Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
- Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.
Talent Development and Coaching
- Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
- Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.
Additional Requirements
- Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
- Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.
Equal Opportunity Statement
Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.