361 Supervisor jobs in Kissimmee
Supervisor

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The Guest Experience (GX) Supervisor is responsible for providing excellent and outstanding guest experience services in all areas of Orlando International Airport. Reporting to the General Manager of Guest Experience, the Guest Experience Supervisor will supervise current GX Ambassadors, and support in crucial areas of the operation within the airport. This person must be a self-starter with experience managing large volumes of employees and providing a high level of quality guest services to guests, facility tenants and service providers.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management ( Develop GX Ambassadors with a goal of maintaining a pleasant, friendly, and professional demeanor with airport guests, employees and visitors.
+ Designate employee tasks to ensure service-level agreements are met. Assign appropriate tasks, breaks, and shift post rotations.
+ Aide in employee training and development. Assess employee progress by regularly monitoring employees' interactions with MCO guests, to ensure guest satisfaction and service.
+ Serve as a mentor and coach to all Guest Experience employees through guidance and support.
+ Administer appropriate performance reviews, counseling and disciplinary action as needed to ensure compliance with airport, company and department policies. Maintain open dialogue with General Manager and Human Resources regarding GX Ambassador progress and needs.
+ Maintain a positive working relationship with all departments within the operation (i.e. Airlines, Transportation Security Administration, concessionaires, retailers, and service providers) to ensure that all needs of our guests are met.
+ Work with operations team and airport security to ensure that all lost items in the airport are accounted for; to ensure timely return of items to guests.
+ Reinforce the standard of delivering excellent customer service skills when interacting with guests, vendors, and employees through example and employee development. Effectively interact with frustrated, angry or emotional guests and employees.
+ Complete all assigned tasks within the guidelines and deadlines set by General Manager Guest Experience.
+ Similar work duties as needed.
**Requirements** :
+ Minimum of 2 years' experience as a supervisor or Duty Manager. Experience in Aviation (customer service focus only), premium hospitality or premium retail is preferred.
+ Ability to manage and lead large teams of people with an aim of meeting service objectives.
+ Ability to work collaboratively with multiple stakeholders, including account clients (Manager-level or above), employees, guests and area partners (i.e.: airline employees).
+ Ability to adapt to a rapidly changing and complex operational environment, including large volumes of guests.
+ Ability to rapidly make and execute accurate operational decisions.
+ A strong and proven track record of delivering outstanding customer service preferably within a premium product/hospitality establishment background.
**Work Conditions:**
+ Tasks are performed with moderate supervision.
+ Supervisors interact with airport guests, employees and security personnel on a continuous basis.
+ Walking and standing up to 90% of the time.
+ Ability to lift 50 or more pounds with or without reasonable accommodation.
REQNUMBER: 118688
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
Area Supervisor
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Warehouse Supervisor
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Coke Florida is looking for a Warehouse Supervisor based out of our Orlando location, working 4:00AM until Finish, 5 days per week. Weekend availability is required.
What You Will Do:
As a Coke Florida Warehouse Supervisor, you will be responsible for supervising the warehousing and shipping of incoming and outgoing materials.
Roles and Responsibilities:
- Supervises 25-30 direct reports warehouse personnel
- Staff, train, evaluate and develop team members
- Supervise the daily activities of the warehouse
- Schedule warehouse team members to meet the demands of the facility
- Allocate necessary space for stock rotation
- Assist and maintain appropriate inventory levels and product loss control
- Oversee shipping and receiving functions as applicable
- Secure company assets
- Manage within labor and OPEX budget
For this role, you will need:
- High school diploma or GED required
- At least 2 years of prior warehouse or distribution experience required
- Requires experience managing people and budgets
- At least 2 years of experience in a warehouse or distribution supervisor leadership position
- Ability to operate a manual/powered pallet jack or lift product
- Forklift certification is required upon commencement of work
Additional qualifications that will make you successful in the role:
- Advanced Excel experience
- Familiarity with inventory management systems and SAP preferred
This role is extremely physical, and will require:
- Ability to repetitively lift, carry and position objects weighing up to 50 pounds without assistance
- Ability to repetitively push and pull objects weighing up to 50 pounds without assistance while kneeling, squatting, reaching about the head, reaching at the waist, reaching below the knees and bending at the knees
- Ability to repetitively push and pull manual transport equipment (for example, pallet jack or hand truck) containing product loads up to a minimum of 100 yards without assistance
- Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
- Ability to exert oneself physically over sustained periods of time to complete job activities
- Ability to read information in small, medium and large print
- Ability to stand a minimum of 8 hours during the workday up to 10 hours
- Ability to walk a minimum of 4 hours during the workday
- Frequently work in a hot/humid indoor environment
- Ability to use an audio headset to listen to directions in English
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed. Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship. Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Operations Supervisor
Posted 1 day ago
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Join a Global Leader in Aviation Security!
Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays!
ACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the Orlando International Airport in Orlando, FL
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement - the ideal place to build a career in aviation security.
Salary Range: 45,000-50,000
Essential Duties and Responsibilities:
- Service Supervisors provide support to ACTS Leads and Security Agents in the daily activities established by the customer's requirements.
- Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
- Serves as a liaison for the Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
- Ensures and maintains all security related records as indicated by the local Airline Customers, TSA and other Government Authorities.
- Performs regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
- Ensures that all Government, Customer, Airlines, and local requirements are met.
- Reports all daily, weekly, monthly activities to the appropriate member of management.
- Conducts and ensures that all training and orientation are provided to employees.
- Works with Regional HR Manager to recruit, hire and retain highest quality Security Agents.
- Disciplines Agents as necessary.
- Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
- Performs all other duties as assigned by ACTS-Aviation Security management.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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