36 Support Functions jobs in Los Angeles
Business Support Associate

Posted 6 days ago
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**_Job Description_**
The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners. This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
**_Responsibilities_**
+ Support candidate onboarding process; including I-9 form review, completion, and validating proper documentation, providing assistance with pre-employment paperwork completion, and distributing PPE/ other assets as needed
+ Manage consultant compliance with key E-Verify requirements (e.g. expired documents, expired compliance) and certification requirements
+ Serve as contact for consultant questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding, payroll and invoicing issues with a goal of ensuring customer satisfaction and timely resolution
+ Partner with the appropriate parties to update consultant records for address updates, direct deposit changes, etc.
+ Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution
+ Support client onboarding process; including driving AT&E utilization
+ Provide outstanding front office customer service (telephone and reception area)
+ In partnership with Business Support Supervisor, manage internal payroll process and setting up equipment/desks for internal new hires for local operation
+ In partnership with Business Support Supervisor, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
+ Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory
+ Provide education and accountability to local field producers on vital processes, including timely start and termination submissions
**_Qualifications_**
+ Associates degree with 1+ year(s) of experience in customer service _or_ 2+ year(s) of applicable experience in customer service
+ Ability to prioritize, organize, and problem solve to achieve expected deadlines
+ Capability of working in a team-oriented environment and deliver/receive feedback in real time
+ Excellent written/oral communication and interpersonal skills
+ Ability to build strong partnerships with all internal customers, both locally and in our corporate locations
+ Integrity and ability to maintain confidentiality while adhering to HR and company policies
+ Ability to tackle complex issues and develop innovative, practical solutions
+ Action and detail oriented; able to prioritize while handling multiple tasks
**Per Pay Transparency Acts:**
The base salary for this position is $42,000 + bonus potential of up to $,000 per year.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
**_Our Culture_**
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent |** ( #LI-Onsite**
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At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to fostering an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call or for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Human Resources_
**Min** _USD $ 5.00/Hr._
**Max** _USD 25.00/Hr._
**Location : Location** _US-CA-Torrance_
**Type** _Regular Full-Time_
Business Support Assistant, Sales
Posted 1 day ago
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Job Description
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Projects / Special Projects / Business Support
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of
Business Support Assistant, Sales
Posted 1 day ago
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Job Description
Business Support Services Manager

Posted 6 days ago
Job Viewed
Job Description
The Business Support Services Manager is responsible for leading a team that is responsible for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of information and analytics to improve business processes. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is: $115,000.00/yr - $135,000.00/yr plus annual bonus.
**What you'll do:**
+ Develop the standard reporting practices for Customer Contact and the Dialer Operations.
+ Responsible for leading Carrington's Dialer Support and Operations teams and successful monitoring of the workforce management system for designated business units within the organization.
+ Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; monitoring performance, rewarding, and disciplining employees; and addressing complaints and resolving problems.
+ Responsible for identifying and scheduling daily, monthly, quarterly, and annual reporting requirements.
+ Identify areas where reporting can streamline processes and procedures and work with management to implement.
+ Function as a Business Systems Analyst in obtaining business reporting needs and then design, build, and implement new reporting.
+ Recommend new or modified reporting methods and procedures to improve report content and accuracy of information.
+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly.
+ Manage programs and queries to retrieve, analyze, and forecast data for project, and programing requirements.
+ Ensures customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.
+ Motivates and supports team in the production of weekly schedules and daily operational tasks.
+ May assist in the design and implementation of systems and programming used for reporting.
+ Conduct routine meetings with subordinates to ensure open communication of expectations and desired results.
+ Manage the analysis and reporting on service and operational performance improvement efforts.
+ Conduct Performance Reviews on staff members as required by the company.
+ Advanced knowledge of SQL, Power BI, Sybase, Crystal Reporting, and MS Applications including SQL Server Reporting Services, Excel, Access, and Power Point
+ Strong verbal and written communication skills
+ Knowledge of relevant and industry-specific computer software packages is preferred.
+ Working knowledge of call center technologies and processes including delinquency dialer routines, call routing and contact center fundamentals preferred.
+ Ability to understand complex problems and to collaborate and explore alternative solutions.
+ Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
+ Ability to organize, forecast and prioritize work schedules of others on long-term basis.
+ Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
+ Ability to work independently under limited supervision.
**What you'll need:**
+ Bachelor's Degree in computer science, software design, management information systems, engineering or a related field or equivalent experience.
+ Eight (8) or more years' IT experience with a strong focus on BI Reporting solutions.
+ Two (2) plus years related technical or contact center experience, with automated dialer management tools/applications in a large high call volume call center.
+ Two (2) plus years' experience in the banking, mortgage servicing and/or collections industry
**Our Company:**
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
Business Support Specialist, UAS (CIRCA)
Posted 1 day ago
Job Viewed
Job Description
LEEAF Program
Work Schedule
This is a part-time non-exempt position giving roughly 10 hours per week, with hourly compensation ranging from $20 to $29 based on experience. This position is not eligible for benefits. This is a grant-funded position with an expiration date and is subject to renewal upon availability of funding.
Essential Functions:
The Business Support Specialist will work directly with entrepreneurs participating in the LEEAF Program to provide vital support as they grow their businesses. The primary goal of the position is to leverage your skill, talent, and knowledge to directly accelerate the progress of entrepreneurs in the LEEAF Accelerator cohort - known as LEEAF Leaders. Through your work and your own development as an economic leader, LEEAF Leaders will gain tools to grow revenue, access capital, and thrive as economic leaders. The position will be supported by all positions in LEEAF but supervised mainly by the Assistant Director in charge of the Business Support Specialist team.
Responsibilities:
The work may include additional projects assigned by supervisors, but the main work requires each Business Support Specialist to perform duties that may include:
Business intake. Conduct business leader intake, connecting through whatever channels necessary to form warm relationships, determine needs and strengths, and connect quickly to a Strike package or other resource.
Develop deliverables. Develop deliverables to help businesses grow, including but not limited to feasibility, financial, regulatory, and operational guidance.
Follow-on deliverable support. Coordinate with Facilitators and other program staff to follow up deliverables with appropriate technical assistance to maximize impact and sustain growth.
Serve as a thought leader. Serve as a thought leader for economic justice, advancing LEEAF's mission and your personal leadership through advocacy at multiple scales.
Build networks. Support cultivating strong LEEAF partnerships including with potential funders, building personal and collective capacity to build resources and grow impact.
Lead personal Professional Development. Invest in yourself by crafting a long-term career and professional development plan, identifying areas for growth, setting goals, tracking progress, and actively pursuing opportunities to further the plan.
Self-advocate. Ensure your own sustainability by communicating your needs and ideas, practicing and encouraging self-care across the organization, actively building community, and leveraging support to ensure a positive work experience.
Qualifications - RECOMMENDED
Success in engaging a wide variety of stakeholders.
Experience participating in or partnering with the LEEAF program.
Experience working with diverse and minority communities as well as entrepreneurs of color.
Interest and ability in working in a multicultural/multiethnic environment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the UAS. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current UAS employees who apply for the position
Review of applications/resumes will begin on August 25, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications/resumes are received. A cover letter and resume are required.
UAS hires only those individuals lawfully authorized to work in the United States. Americans with Disabilities (ADA) requested accommodations should be made in advance to the UAS Human Resources Department.
Cal State LA University Auxiliary Services, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Short Term Hourly: Office Support Staff Language Arts
Posted 1 day ago
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Job Description
Short Term Hourly: Office Support Staff Language Arts
Location:Cypress College
Department:CC Language Arts
Percentage of Employment :Part-Time
Months of Employment :Temporary, Part-Time
Work Schedule:Maximum of 26 hours week, schedule to be determined
About Us::ABOUT US
Do you strive to make a difference in higher education? Are you looking for a rewarding career opportunity to be a part of our students educational success and lifelong learning? If so, we invite you to join North Orange County Community College District. We are proud to enroll over 60,000 students and serve a population of over one million people, annually! Home to more than 2,600 employees, our highly skilled, professional, and diverse faculty and staff are leading two of Californias premier colleges, Cypress Community College and Fullerton Community College, as well as one of the largest continuing education programs, North Orange Continuing Education.
Click Here For Current Non-Classified Short-Term Hourly Salary Schedules
Job Description:JOB DESCRIPTION
- Guide new and continuing students to campus resources
- Assist with front desk intake in the Language Arts Division, including answering general questions, responding to emails, scheduling appointments, and addressing student inquiries
- Help maintain, revise, and organize program handouts and outreach materials
- Prepare and sort documents for data entry
- Enter large volumes of data with accuracy
- Receive and log supply orders; enter order details into appropriate database
- Identify and resolve discrepancies in information; obtain missing documentation as needed; update and maintain accurate records
- Respond to requests for information and provide support to faculty, staff, administrators, and students
- Practice discretion and confidentiality when handling sensitive information
- Organize and stock office materials; manage digital and physical files; scan, print, and archive records as needed
- Update department brochures and materials
- Meet established deadlines and manage time effectively
- Support Language Arts programs and activities such as the Peer Tutor Program, Honors Program, Language Center, Speech and Debate, Visiting Writer Series, Sole Image Literary Arts Journal, Summer Bridge, Learning Communities, International Cultural Festival, etc.
- Assist with logistics, setup, promotional materials, tabling, and data collection for events
- Perform other related duties as assigned
This position will be for the Academic year.Knowledge, Skills and Abilities:
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to maintain professionalism while managing multiple priorities
- Knowledge and basic understanding of databases
- Strong attention to detail and a high level of accuracy
- Experience using word processing tools and spreadsheets (e.g., Microsoft Word, Excel, etc.)
- Experience providing excellent customer service to a diverse population
- Experience with data collection, data entry, and maintenance of records
- Ability to communicate effectively, both orally and in writing
MINIMUM QUALIFICATIONS
Demonstrated clerical/date entry experience.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must demonstrate how their experience with these factors relates to successfully achieving the positions goals.
DESIRABLE QUALIFICATIONS
- Knowledge and basic understanding of databases.
- Professional level of attention to detail and accuracy.
- Experience using word processing tools and spreadsheets (Microsoft Office, Excel, etc.)
- Experience providing excellent customer service to a diverse population.
- Experience with data collection, data entry, and maintenance of records.
- Communicate effectively, both orally and in writing.
$18-20/hour depending on experience
Posting Number:TH040P
Open Date:08/14/2025
Close Date:05/29/2026
Open Until Filled:Yes
Special Instructions Summary:SPECIAL INSTRUCTIONS SUMMARY
This recruitment will remain active until the posted closing date. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.
Due to the high volume of applications received, we ask that you do not contact the department directly. They will review the information provided and contact you if you are selected for an interview. Possession of the minimum qualifications does not guarantee an interview.
Also note that you must upload all required documents. Applications submitted without all of the required documents will not be considered.
Evidence of degree conferred/awarded must be printed on a legible transcript as applicable.
Reasonable accommodations for applicants with disabilities may be requested by calling at least three business days in advance of the scheduled examination/interview date.
Short Term Hourly: Office Support Staff Language Arts
Posted 1 day ago
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North Orange County Community College District
Position Number: TH040P
Location: Cypress College
Department: CC Language Arts
Percentage of Employment: Part-Time
Months of Employment: Temporary, Part-Time
Work Schedule: Maximum of 26 hours week, schedule to be determined
Job Description
JOB DESCRIPTION
- Guide new and continuing students to campus resources
- Assist with front desk intake in the Language Arts Division, including answering general questions, responding to emails, scheduling appointments, and addressing student inquiries
- Help maintain, revise, and organize program handouts and outreach materials
- Prepare and sort documents for data entry
- Enter large volumes of data with accuracy
- Receive and log supply orders; enter order details into appropriate database
- Identify and resolve discrepancies in information; obtain missing documentation as needed; update and maintain accurate records
- Respond to requests for information and provide support to faculty, staff, administrators, and students
- Practice discretion and confidentiality when handling sensitive information
- Organize and stock office materials; manage digital and physical files; scan, print, and archive records as needed
- Update department brochures and materials
- Meet established deadlines and manage time effectively
- Support Language Arts programs and activities such as the Peer Tutor Program, Honors Program, Language Center, Speech and Debate, Visiting Writer Series, Sole Image Literary Arts Journal, Summer Bridge, Learning Communities, International Cultural Festival, etc.
- Assist with logistics, setup, promotional materials, tabling, and data collection for events
- Perform other related duties as assigned
Primary Purpose
Working Relationships:
Knowledge, Skills, And Abilities
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to maintain professionalism while managing multiple priorities
- Knowledge and basic understanding of databases
- Strong attention to detail and a high level of accuracy
- Experience using word processing tools and spreadsheets (e.g., Microsoft Word, Excel, etc.)
- Experience providing excellent customer service to a diverse population
- Experience with data collection, data entry, and maintenance of records
- Ability to communicate effectively, both orally and in writing
Minimum Qualifications:
Minimum Qualifications
Demonstrated clerical/date entry experience.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must demonstrate how their experience with these factors relates to successfully achieving the positions goals.
Desirable Qualifications
DESIRABLE QUALIFICATIONS
- Knowledge and basic understanding of databases.
- Professional level of attention to detail and accuracy.
- Experience using word processing tools and spreadsheets (Microsoft Office, Excel, etc.)
- Experience providing excellent customer service to a diverse population.
- Experience with data collection, data entry, and maintenance of records.
- Communicate effectively, both orally and in writing.
Salary Range: $18-20/hour depending on experience
Open Date: 08/14/2025
Close Date: 05/29/2026
Special Instructions Summary: SPECIAL INSTRUCTIONS SUMMARY
This recruitment will remain active until the posted closing date. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.
Due to the high volume of applications received, we ask that you do not contact the department directly. They will review the information provided and contact you if you are selected for an interview. Possession of the minimum qualifications does not guarantee an interview.
Also note that you must upload all required documents. Applications submitted without all of the required documents will not be considered.
Evidence of degree conferred/awarded must be printed on a legible transcript as applicable.
Reasonable accommodations for applicants with disabilities may be requested by calling at least three business days in advance of the scheduled examination/interview date.
To apply, visit:
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About the latest Support functions Jobs in Los Angeles !
Legal Office Services Support

Posted 6 days ago
Job Viewed
Job Description
**Summary:** Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.
**Roles and Responsibilities:**
**Legal Environment Responsibilities:**
+ Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
+ Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac).
+ Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
+ Knowledge of court systems and proper delivery of items and documents within the court system.
+ Assist with scheduling needed equipment, labor, and supplies for offsite trials.
**General Responsibilities:**
+ Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency.
+ Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
+ Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
+ Maintain meticulous records, manage inventory, and calculate charges for services rendered.
+ Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
+ Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.
+ Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.
+ Handle time-sensitive documents that are confidential in nature.
+ Provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
+ Maintain logs for billing and assist in calculating charges for work performed.
+ Distribute incoming mail and packages, office supplies, and fax transmissions.
+ Deliver completed reproduction work to designated delivery areas, which may include travel between office locations.
+ Perform shipping and receiving duties and filing duties such as purging and archiving old documents.
+ Perform scanning, file conversion, file naming, and encryption tasks.
+ Perform FTP (File
Customer Service/Office Admi Support
Posted today
Job Viewed
Job Description
Job Description: Customer Service
Seeking a Japanese Bilingual Customer Service/Operation Support for an office in Orange County as a global leader of manufacturing and sales of office automation related products such as Industrial printer cartridges based on HP Partnership.
Data entry: processing purchase orders, maintain customers information, products update, etc.
Delivery Coordination: coordinating deliveries with factories, customers, and vendors (warehouse company and carriers) to meet the delivery requested time
Customer Support: providing timely customer service on any inquires / questions / requests / claims related matters from customers
Inventory Control: keeping inventory levels and managing the inventory
Operational Administration: supporting sales team in administrative matters in answering phone calls, filling, generating invoices, preparing various reports, etc.
Special projects: will be assigned by a manager
Qualifications:
Background in international business operations
Minimum 2-3 years of Customer Service, Sales Assistant, Import/Export, Inside Sales or similar experience at a corporate environment
Japanese Bilingual Preferred
Excellent communication skills in English, Japanese bilingual is preferred, but not mandatory
Knowledge of bookkeeping/data entry- not required, but preferred
Computer skills; word and excel.
Front Office Administrative Support - Santa Monica Family Health Center
Posted 1 day ago
Job Viewed
Job Description
Welcome to the Family Health Center in Santa Monica!
In this role you will provide administrative and patient care support to the Family Health Center in the UCLA Department of Family Medicine. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.Responsibilities include, but are not limited to:
- Check-in/out patients
- Answering Appointment Lines
- Serve as liaison between outpatients and programs in administrative matters
- Schedule appointments
- Verify insurance information
Required:
Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
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Excellent organizational skills and ability to prioritize assignments
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Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
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Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Health.
Preferred:
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Knowledge of major medical insurance plans and types of coverage provided
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Knowledge of medical terminology