5 Support Personnel jobs in Dallas

Location:

Highland Springs by Erickson Senior Living

Join our team as a Home Care Office Coordinator In this role, you will assist with the daily operations in the department to include resident billing, maintenance of department records, and deliverance of excellent customer service to residents, guests, and staff.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

• 401k for all team members 18 and over with a company 3% match

• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age

• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices

• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact:

• Complete Home Support billing and payroll functions accurately and timely

• Assist in training and orientation of new team members

• Contribute to the resident satisfaction process

• Monitor staff compliance and documentation to include training, license certification, staff meetings, and policy announcements

• Perform office duties to include: answering phones, generating reports, filing, and copying

• Complete referral intake and insurance verification process.

• Participate in after-hours/on-call rotation as dictated by agency policy

• Compensation: Commensurate upon experience starting at $20 per hour.

What you will need

• Must be at least 18 years of age

• Proficiency in Computers, Microsoft Office

• Experience in home care, healthcare or an environment serving the senior population is preferred

• Critical thinking skills including the ability to problem solve accordingly

• Ability to thrive in a fast paced environment

• Strong time management and organizational skills including attention to detail

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Location:
Highland Springs by Erickson Senior Living
Join our team as a Home Care Office Coordinator In this role, you will assist with the daily operations in the department to include resident billing, maintenance of department records, and deliverance of excellent customer service to residents, guests, and staff.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

• Complete Home Support billing and payroll functions accurately and timely
• Assist in training and orientation of new team members
• Contribute to the resident satisfaction process
• Monitor staff compliance and documentation to include training, license certification, staff meetings, and policy announcements
• Perform office duties to include: answering phones, generating reports, filing, and copying
• Complete referral intake and insurance verification process.
• Participate in after-hours/on-call rotation as dictated by agency policy

• Must be at least 18 years of age
• Proficiency in Computers, Microsoft Office
• Experience in home care, healthcare or an environment serving the senior population is preferred
• Critical thinking skills including the ability to problem solve accordingly
• Ability to thrive in a fast paced environment
• Strong time management and organizational skills including attention to detail

Case Administrator (Legal Services/Administrative Support)

Location: Dallas, TX, United States

Date Posted:Aug 26, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Case Administrator (Legal Services/Administrative Support) -

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

• Manage and maintain executive calendars, including scheduling meetings, appointments, and conference calls across multiple time zones.
• Coordinate domestic and international travel arrangements, including flights, accommodations, and ground transportation, ensuring all details are handled efficiently.
• Prepare and edit correspondence, reports, presentations, and other documents with accuracy and professionalism.
• Screen and prioritize incoming communications, including emails and phone calls, responding as appropriate or directing them to the correct personnel.
• Organize and manage executive travel itineraries and ensure all necessary documentation is provided.
• Plan and coordinate executive meetings, including preparing agendas, distributing materials, taking minutes, and following up on action items.
• Handle confidential information with the utmost discretion and integrity.
• Manage expense reporting for executives, ensuring timely submission and compliance with company policies.
• Liaise with other departments and external contacts on behalf of executives.
• Assist with special projects as assigned by executives, demonstrating initiative and problem-solving skills.
• Maintain an organized filing system, both physical and digital.
• Provide a welcoming and professional reception for visitors.

• Associate's or Bachelor's degree in Business Administration or a related field, or equivalent experience.
• Minimum of 5 years of experience supporting C-level executives.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual meeting platforms.
• Exceptional organizational and time management skills.
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to anticipate needs and proactively address potential issues.
• Strong problem-solving abilities and a detail-oriented mindset.
• Experience with travel booking and expense management systems.
• Professional demeanor and the ability to build rapport with diverse individuals.