38 Support Roles jobs in Perris
Sr. Customer Support Specialist
Posted 5 days ago
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Job Description
Responsibilities:
Communication
- Respond to customer inquiries and concerns via phone, email, or chat
- Provide timely and accurate information to customers
- Follow up with customers to ensure their issues have been resolved
- Maintain a positive and professional demeanor while interacting with customers
- Escalate complex issues to the appropriate department or supervisor
- Keep detailed records of customer interactions and transactions
Technical Support
- Troubleshoot technical issues and provide solutions to customers
- Assist customers with setting up and using products or services
- Collaborate with the technical team to resolve complex technical issues
- Provide instructions and guidance to customers on how to troubleshoot common technical problems
- Stay updated on product or service updates and changes to effectively assist customers
Customer Satisfaction
- Ensure customer satisfaction by addressing and resolving issues in a timely and effective manner
- Proactively reach out to customers to gather feedback and improve customer experience
- Identify and report recurring customer issues to improve overall product or service quality
- Maintain a high level of customer service and professionalism at all times
- Strive to exceed customer expectations and ensure a positive customer experience
Product/Service Knowledge
- Maintain a thorough understanding of company products or services
- Continuously update knowledge on new products or features
- Educate customers on product or service features and benefits
- Provide recommendations to customers based on their needs and preferences
- Collaborate with the sales team to promote and upsell products or services to customers
Teamwork
- Work collaboratively with other customer support specialists to ensure consistent and efficient customer service
- Share knowledge and best practices with team members to improve overall performance
- Participate in team meetings to discuss customer feedback and ways to improve customer satisfaction
- Support and assist team members during busy periods or challenging customer interactions
Administrative Tasks
- Complete administrative tasks, such as data entry and documentation, accurately and in a timely manner
- Maintain customer databases and update customer information as needed
- Generate reports to track and analyze customer service metrics
- Assist with training new customer support specialists on processes and procedures
- Adhere to company policies and procedures at all times.
High Impact Behaviors:
- Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.
- Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
- Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.
Qualifications:
- Bachelor's in Marketing, Communications, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
- Expertise in In-depth knowledge of a specific product, service, or support area.
- Strong mentoring and coaching skills to guide and develop junior analysts.
- Proven ability to influence and drive change across various levels of the organization.
- Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders.
- Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Technical Support Specialist
Posted today
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Job Description
Get to Know SwiftConnect
At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users' digital pass is always at their fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.
Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems, delivering authorized access to everything, everywhere, all through a centralized access management system.
At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you'll find a tech-savvy team relentlessly driven by the company's mission. We're problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you're not just applying for a job; you're seizing the opportunity to redefine the future by helping people navigate their world better.
The Perfect Match
As a Customer Support Specialist, you will be part of a team delivering world-class support to Enterprise customers, solving technical integration problems with our products. You are a natural problem-solver, a master in simplifying and communicating complex technical solutions, and have demonstrated the ability to quickly learn and apply new technology. Your work will be critical in ensuring that SwiftConnect's customers can meet their users' support needs while growing their use of the platform.
Your Impact
- Elevate Customer Experiences: Provide exceptional technical support to our valued customers through email and remote access. Your mission is to ensure their satisfaction and fuel their loyalty
- Be the Solution Owner: Document, manage, and resolve issues in our customer management system. Every case you close is a success story that strengthens our customer relationships
- Spotlight on Proactive Problem-Solving: Sharpen your keen eye for detail as you identify and escalate significant or emerging issues to our team leaders. Collaborate with the team to tackle escalated challenges
- Fueling Collaborative Excellence: Engage in cross-team collaboration with Quality Assurance, Operations, and Development teams to assess system and customer needs. Your insights will shape the future of our products and services
- 24/7 Customer Advocacy: Embrace the opportunity to participate in rotating evening and on-call coverage. You'll be the hero who ensures our customers receive top-notch support round the clock
The Winning Formula
- 3+ years of experience in customer service supporting Enterprise and SaaS applications
- Ability to triage and resolve a high volume of incoming tickets swiftly and efficiently
- Expertise in understanding complex technical issues and communicating solutions in easily digestible ways for customers
- Ability to think creatively and find innovative solutions to customer challenges; superior problem-solving skills
- Experience working collaboratively with cross-functional teams such as sales, marketing, and product development
- Outstanding written and verbal communication skills
- Willingness to adapt to a flexible work schedule in accordance with the dynamic requirements of the business
- Familiar with standard systems such as Zendesk, Google Drive, and Slack
- Practical experience working with databases (PostgreSQL, SQL)
- Strong technical knowledge of APIs
- Experience with SaaS and Cloud-based solutions
Why Join Us
- Join a CRE-Tech pioneer that leads the connected access enablement industry
- Work with state-of-the-art technology that shapes the future of connected access experiences
- Play a crucial role in redefining the customer experience and have a direct impact on how people interact with spaces and places
- Chart your career growth path with us as our company expands, creating potential advancement opportunities
- Immerse yourself in an environment that fosters creativity, encourages fresh ideas, and celebrates innovation
- Receive a competitive salary and benefits package to recognize your contributions
- Join us and become part of a team that doesn't just meet expectations; we exceed them
- Elevate your career, make a meaningful impact, and celebrate your contributions
Découvrez SwiftConnect
Chez SwiftConnect, nous sommes des pionniers dans le domaine de la facilitation d'accès connecté. Notre passion réside dans la création d'interactions fluides et élégantes pour nos clients, garantissant que le laissez-passer numérique de leurs utilisateurs est toujours à portée de main, que ce soit sur leur téléphone, leur montre ou n'importe où il doit être. Nous sommes spécialisés dans l'alimentation de la prochaine génération d'expériences d'accès connecté, répondant aux besoins des propriétaires immobiliers commerciaux et des entreprises de diverses industries de premier plan.
Notre plateforme de pointe s'intègre parfaitement aux plates-formes mobiles existantes, aux technologies de badges et aux systèmes d'entreprise, offrant un accès autorisé à tout, partout, le tout grâce à un système centralisé de gestion des accès.
Au cœur de notre mission se trouve le désir de connecter les gens au bon endroit au bon moment. Derrière nos solutions de pointe, vous trouverez une équipe technophile animée sans relâche par la mission de l'entreprise. Nous sommes des résolveurs de problèmes avec une détermination inébranlable et un état d'esprit entrepreneurial qui nous maintient en tête. Lorsque vous entrez dans le monde de SwiftConnect, vous ne postulez pas simplement pour un emploi ; vous saisissez l'opportunité de redéfinir l'avenir en aidant les gens à naviguer dans leur monde de manière plus efficace.
Le Profil Idéal
En tant que Spécialiste du Support Client, vous ferez partie d'une équipe offrant un support de classe mondiale aux clients Entreprise, résolvant des problèmes d'intégration technique avec nos produits. Vous êtes un résolveur de problèmes naturel, un expert dans la simplification et la communication de solutions techniques complexes, et avez démontré la capacité d'apprendre rapidement et d'appliquer de nouvelles technologies. Votre travail sera crucial pour garantir que les clients de SwiftConnect puissent répondre aux besoins de support de leurs utilisateurs tout en développant leur utilisation de la plateforme.
Votre Impact
- Élever l'Expérience Client: Fournir un support technique exceptionnel à nos clients précieux par e-mail et accès à distance. Votre mission est de garantir leur satisfaction et d'alimenter leur fidélité
- Être le Propriétaire de la Solution: Documenter, gérer et résoudre les problèmes dans notre système de gestion client. Chaque cas que vous résolvez est une réussite qui renforce nos relations client
- Mise en Avant de la Résolution Proactive des Problèmes: Affûtez votre œil attentif pour identifier et escalader des problèmes significatifs ou émergents à nos chefs d'équipe. Collaborez avec l'équipe pour relever les défis escaladés
- Alimentation de l'Excellence Collaborative: Participer à la collaboration inter-équipes avec les équipes d'Assurance Qualité, d'Opérations et de Développement pour évaluer les besoins du système et des clients. Vos idées façonneront l'avenir de nos produits et services
- Advocacy Client 24/7: Saisissez l'opportunité de participer à une couverture en soirée et en astreinte tournante. Vous serez le héros qui garantit à nos clients un support de première classe en permanence
La Formule Gagnante
- 3+ ans d'expérience dans le service client pour soutenir les applications Entreprise et SaaS
- Capacité à trier et résoudre rapidement et efficacement un grand volume de tickets entrants
- Expert dans la compréhension des problèmes techniques complexes et dans la communication de solutions de manière facilement compréhensible pour les clients
- Capacité à penser de manière créative et à trouver des solutions innovantes aux défis des clients ; compétences supérieures en résolution de problèmes
- Expérience de travail en collaboration avec des équipes interfonctionnelles telles que les ventes, le marketing et le développement de produits
- Excellentes compétences en communication écrite et verbale
- Disposition à s'adapter à un horaire de travail flexible en fonction des exigences dynamiques de l'entreprise
- Familiarité avec des systèmes standard tels que Zendesk, Google Drive et Slack
- Expérience pratique de travail avec des bases de données (PostgreSQL, SQL)
- Solide connaissance technique des API
- Expérience avec des solutions basées sur SaaS et le Cloud
- Le candidat doit être compétent (à l'oral et à l'écrit) en anglais, car notre base de clients est principalement aux États-Unis
Pourquoi Nous Rejoindre
- Rejoignez un pionnier de la technologie immobilière qui dirige l'industrie de la facilitation d'accès connecté
- Travaillez avec une technologie de pointe qui façonne l'avenir des expériences d'accès connecté
- Jouez un rôle crucial dans la redéfinition de l'expérience client et ayez un impact direct sur la manière dont les gens interagissent avec les espaces et les lieux
- Tracez votre chemin de croissance de carrière avec nous alors que notre entreprise se développe, créant des opportunités d'avancement potentielles
- Immergez-vous dans un environnement qui favorise la créativité, encourage les idées neuves et célèbre l'innovation
- Recevez un salaire compétitif et des avantages pour reconnaître vos contributions
Medical Support Specialist
Posted 5 days ago
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Job Description
**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - CA - Temecula
**U.S. Hourly Wage Range:**
$36.96 - $50.82
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - CA - Temecula
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No
Family Support Specialist
Posted today
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Why join Olive Crest?
Since 1973, Olive Crest has transformed the lives of over 200,000 abused, neglected, and at-risk children and their families. We work tirelessly to meet the individual needs of kids in crisis by providing safe homes, counseling, and education for both youth and parents throughout Southern California, Nevada and the Pacific Northwest. Olive Crest is dedicated to Preventing child abuse, to Treating and Educating at-risk children and to, "Preserving the family.One Life at a Time."
Job Summary
The Family Support Specialist serves as the first point of contact for Olive Crest, greeting visitors, managing calls, and connecting families with vital resources. This role ensures prompt, compassionate, and professional support to youth, families, donors, volunteers, staff, and partner agencies. The position requires excellent organizational, communication, and crisis-assessment skills to support at-risk children and families.
Responsibilities
- Serve as the welcoming, professional first point of contact for all visitors and callers.
- Answer, assess, and route Help Line calls; document needs, referrals, and outcomes in the EHR.
- Monitor visitor access and manage front office functions, including mail and deliveries.
- Maintain real-time communication with staff via Microsoft Teams.
- Provide accurate information about Olive Crest programs and community resources.
- Support administrative tasks and assist with special projects as needed.
- Ensure confidentiality and compliance with organizational standards.
Requirements
- Bilingual (English/Spanish) required.
- High School diploma or equivalent; Associate degree preferred.
- 1–2 years' experience in customer service, call center, or front office roles.
- Proficient in Microsoft Office and strong organizational skills.
- Excellent interpersonal and communication abilities; calm under pressure.
- Valid CA driver's license, reliable transportation, and acceptable driving record.
- Ability to obtain/maintain criminal background clearance.
- Commitment to Olive Crest's mission and values supporting at-risk children and families.
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- customer service, call center, or front office environment: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Communication Support Specialist
Posted today
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Job Description
At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education experience to provide 1:1 in-home tutoring in Moreno Valley, CA If you're committed to making a difference in the lives of students with special needs and helping them achieve academic success, we want to hear from you
About the Role: As an Tutor at Tutor Me Education, you'll provide personalized, one-on-one tutoring to students with special needs in their homes. You will be responsible for helping students with daily activities, offering moral support, and delivering tailored instruction based on their Individualized Education Plan (IEP).
We are currently hiring for multiple positions across all cities in Moreno Valley, CA
Details:
- In-Person Tutoring in Moreno Valley, CA
- Schedule: 5x a week for 1 hour per session
- Competitive hourly rate based on experience
Ideal Candidate:
- Proficiency in American Sign Language (ASL) (Certification preferred).
- Experience in Applied Behavior Analysis (ABA) is required (RBT certification is a plus).
- Experience working with non-verbal individuals or those with developmental disabilities.
- Understanding of motor skill development and related communication challenges.
- Strong interpersonal, observational, and communication skills.
- Ability to work in a collaborative, multi-disciplinary team environment.
- (Optional) Background in education, special education, speech-language pathology, occupational therapy, or behavioral therapy is a plus.
Key Responsibilities:
- Provide one-on-one or group support to individuals who are non-verbal or use ASL.
- Utilize American Sign Language (ASL) to facilitate effective communication.
- Implement behavior support strategies using ABA principles, under the direction of a BCBA or behavior team.
- Assist with motor planning and execution for individuals with physical or motor impairments that affect communication.
- Support the development of receptive and expressive language comprehension.
- Adapt communication strategies to meet individual needs (e.g., visual aids, AAC devices).
- Collaborate with teachers, therapists, BCBAs, and caregivers to implement individualized communication and behavior plans.
- Collect data on communication goals, behavior interventions, and skill acquisition programs.
- Observe and document progress, behaviors, and areas needing improvement.
- Promote independence, self-expression, and positive behavior in all interactions.
Why Tutor Me Education? At Tutor Me Education, we are dedicated to providing a nurturing, supportive environment where students can thrive. We pride ourselves on offering meaningful tutoring opportunities that make a lasting impact in the communities we serve. Whether you're looking for consistent hours or just want to make a difference, we have a place for you.
Benefits:
- Performance-Based Pay Incentives
- Voluntary retirement program
- Referral program
- Flexible schedule
- Help students with special needs reach their full academic potential
Equal Opportunity Employer: Tutor Me Education is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We encourage candidates from all backgrounds to apply.
Diversity, Equity, and Inclusion: We are committed to fostering an inclusive workplace where every team member feels valued, respected, and empowered. Diversity drives innovation, and we believe it is essential for success.
Account Support Specialist
Posted today
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About Us
Inland Fixture has been a trusted partner in facilities maintenance and construction services across California and the Western U.S. for more than 20 years. With a track record of thousands of successful projects, we are proud to serve as a preferred contractor for major nationwide retailers.
Position Overview
We are looking for a detail-oriented Account Support Specialist to join our team in California. This role plays a key part in supporting our business development and operations by assisting with client accounts, ensuring seamless communication, and contributing to long-term customer relationships.
What You'll Do
- Provide day-to-day support for client accounts to ensure a positive experience.
- Assist with business development efforts by identifying opportunities and gathering client feedback.
- Track and update client activity using CRM software.
- Conduct outreach calls to potential and existing clients to share company offerings.
- Work closely with senior managers and project teams to ensure client needs are met.
- Stay informed on industry developments and competitor activity.
- Help foster strong client relationships through clear communication and timely follow-ups.
- Apply construction knowledge to client discussions when needed (preferred but not required).
What We're Looking For
- Previous experience in account support, sales support, or account management.
- Strong organizational and problem-solving skills.
- Familiarity with CRM systems (preferred).
- Excellent verbal and written communication abilities.
- Team player with a collaborative approach.
- Experience in construction, facilities, or related fields is a plus.
- Self-motivated with an eagerness to learn and grow.
Job Type: Full-time
Pay: $ $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Case Support Specialist
Posted today
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Job Description
Schedule: Tuesday-Saturday 9:30am-6:00pm
Pay Range: $20.00 to $2.00 based on experience
Company Overview
EmeritusDX is a leading cancer diagnostics and information company committed to enhancing patient care. Our CAP accredited and CLIA certified laboratory focuses on delivering superior diagnostics and actionable clinical information, striving to improve patient outcomes through innovative solutions.
Position Summary:
Responsible for the coordination of patient case logistics to ensure operational turnaround times are in compliance with departmental standards and that Pathologist and client expectations are met.
Responsibilities:
- Prioritize and monitor cases throughout the day, providing status updates as required.
- Assess caseloads and assign cases to Pathologists
- Act as liaison between the Pathology Department and other departments (Client Services, Lab Operations, Sales), providing appropriate, prompt and accurate response to any request.
- Troubleshoot missing or delayed cases and find solutions to discrepancies.
- Facilitate add-on test requests for Pathologists.
- Monitor and manage daily send out of consult cases to consultants.
- Facilitate report changes (amendments, addendum, corrected) for Pathology
- Using provided guidelines, capture relevant clinical information and patient history from provided clinical documentation and enter into laboratory information system (LIS).
- Monitor, collect, file, and transport cases to and from labs/path support/pathologist
- Organize materials for outside referrals, ensure receipt of materials released to outside facilities
- Administrative duties may include copying, filing, data entry, and faxing.
Experience, Educations and Qualifications:
- Associate degree or Bachelor's degree in science field preferred. Prior work experience will also be taken into consideration.
- 1+ years of experience in the medical field or clinical laboratory highly preferred.
- High degree of proficiency and learning agility as it relates to databases and software applications as well as use of Microsoft Office programs.
- Excellent oral and written communication skills, including very good writing and proofreading capabilities.
- Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
- Good visual acuity including color perception required for certain departments
- Must be able to lift up to 50 pounds
If you are passionate about making a difference in patient care through diagnostics, we invite you to apply for the Specimen Accessioner position at EmeritusDX today
Job Type: Full-time
Pay: 22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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Field Support Specialist I
Posted 3 days ago
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Why Join Maxim:
+ Competitive pay, quarterly bonuses, tenured PTO program, company profit sharing, & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan with company matching
+ Employee discount program; partnered with hundreds of vendors nationwide
+ Awards and recognition program
+ Opportunity for career advancement
+ Comprehensive training and mentorship program
Responsibilities:
+ Assists with the billing, payroll, and medical records process
+ Maintains confidentiality of client, patient, caregiver, and team member information and records
+ Meets and maintains state, local, accrediting agency, payer and HIPAA regulations in regards to Protected Health Information and regulatory requirements
+ Greets and provides excellent customer service to all visitors, clients, and team members while demonstrating an approachable demeanor
+ Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles
+ Assists with the compliant onboarding and credentialing of external staff
Requirements:
+ High school diploma or equivalent degree required
+ Minimum one year of administrative work experience, to include typing skills.
+ Strong technical learning capabilities with a minimum proficiency with computers, including Microsoft Office
+ Action oriented with all tasks at hand and demonstrates excellent verbal and written communication skills
+ Excellent time management skills with ability to work independently and multitask effectively while maintaining attention to detail
+ This is an office based position
Wage/Salary Information:
$23 - $4 per hour, plus 2000 annual bonus potential
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Business Relationship Support Specialist
Posted today
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About this role:
Wells Fargo is seeking a Business Relationship Support Specialist within Wells Fargo Commercial Bank. Learn more about the career areas and lines of business at
In this role, you will:
- Be accountable for a complex portfolio of customers
- Share leadership role with managers to oversee a portfolio of accounts
- Identify opportunity for process improvements within the portfolio
- Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
- Verify compliance and report identified issues for resolution
- Make decisions on complex customer issues
- Partner with managers to resolve issues and provides status updates on implementations
- Develop expertise in the policies, procedures, and compliance requirements
- Handle complex customer issues which include escalation and resolution
- Lead team and serve as a subject matter expert for the department
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Knowledge and understanding of business banking compliance controls, risk management, and loss prevention
- Knowledge and understanding of middle market commercial banking
- Customer service focus with the ability to listen to customer needs and recommend solutions
- Treasury experience
- Knowledge and understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA)
- Ability to work effectively, as well as independently, in a team environment
- Ability to identify cross-sell opportunities and participate in moderately complex customer transactions
- Strong attention to detail and accuracy skills
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to take initiative, identify opportunities and implement change
- Knowledge and understanding of commercial credit: operations
- Excellent verbal, written, and interpersonal communication skills
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Job expectations:
- This position is not eligible for Visa sponsorship
- This position offers a hybrid work schedule
- Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
- Ability to travel up to 10% of the time
Location:
2030 Main Street- Irvine, California
Pay Range:
Irvine - California Pay Range: $72,000 - $09,000 USD annual (this range may not be applicable to other locations)
Required location listed above. Relocation assistance is not available for this position.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
72, 109,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
15 Sep 2025
- Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Medical Support Specialist - BiLingual Spanish
Posted 5 days ago
Job Viewed
Job Description
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
**About BioLife Plasma Services** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
**About the role:** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
**How you will contribute** ** **
+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
**What you bring to Takeda:** ** **
+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
+ Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
+ Current Cardiopulmonary Resuscitation (CPR) and AED certification
+ Fulfill state requirements (in state of licensure) for basic IV therapy
+ Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
+ Two years in a clinical or hospital setting
**More about us:** ** **
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - CA - Moreno Valley
**U.S. Hourly Wage Range:**
$36.96 - $50.82
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - CA - Moreno Valley
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No