32 Support Staff jobs in Benton City

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants, our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people, delivering value.

ProSidian clients represent a broad spectrum of industries, including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services, etc. Learn More About ProSidian Consulting at

ProSidian Seeks a Procurement Support Specialist - GSSC (Full-Time (W-2) Junior Consultant) located: The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area to Provide services and support as a Procurement Support Specialist (PR0166) at The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area.

JOB OVERVIEW

Provide Contract Administration Support services OBO The Department of Energy (DOE) Hanford Site Hanford Procurement Division (HPD).

RESPONSIBILITIES AND DUTIES

Entry-Level Support:

• Analyze current processes and make recommendations for process improvements to gain efficiencies and provide consistency between organizations. Assist contracting officers and contract specialists with general day-to-day contract administration duties.
• Assist with drafting contract documents.
• Assist with new awards, modifications, and closeouts utilizing procurement system (STRIPES).
• Assist with the preparation of various reports.
• Support timely and accurate compliance with monthly and quarterly reporting requirements.
• Assist with the review and process of Procurement Support Specialist invoices in a timely fashion.
• Gather information for various audits or data calls.
• Assist with gathering information for various negotiation sessions as needed.
• Support correspondence creation.
• Support in coordinating Procurement Support Specialist Performance Assessment Reporting evaluations, by scheduling technical input, and working with the Contracting Officers and Contract Specialists.
• Support developing, issuing, updating, and revising policy, desk guides, and procedures.
• Support review of contract actions.
• Support subcontract reviews in accordance with DOE and local guidance as requested.
• Support of maintaining files on websites and/or share drives.
• Update and status workload tracking tool.
• Utilize business operations experience to conduct tasks with minimal supervision.

Desired Qualifications For A GSSC Procurement Support Specialist (PR0166) | Full-Time (W-2) Candidates:

The Procurement Support Specialist - GSSC shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.

Skills / Abilities / Education / Experience Requirements / Qualifications

QUALIFICATION REQUIREMENTS:

Procurement Support Specialist personnel shall possess the following minimum qualifications:

• Minimum of 3 years of experience in an office setting. Contracting experience not required for entry-level.
• Working level knowledge of Hanford Site mission, activities and priorities.
• Working level knowledge of DOE Hanford processes and procedures.
• Working level knowledge of DOE's program management practices, policies, and procedures.
• Strong clerical, administrative, and organizational capabilities.
• Broad experience in supporting organizations with, tracking, monitoring, review and coordination efforts.
• Familiarity with or ability to learn/use other technology management tools employed at Hanford.
• Proven ability to interface successfully with senior level management.
• Ability to work with government and Procurement Support Specialist personnel to problem solve and formulate strategies for success.
• Ability to perform in a fast-paced, high-stress work environment on highly visible workloads with relative autonomy.
• Ability to manage work environment and workload with minimum of supervision, based on knowledge of work priorities.
• Ability to set and achieve goals, working successfully as an individual contributor or as part of a team.
• Ability to develop high-quality work products, to include proper grammar, spelling, and punctuation.
• Excellent written and verbal communications skills.
• Excellent communication responsiveness and customer service skills.
• Proficiency in Microsoft 365.
• Expert knowledge of MS Word and Excel.
• Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site Procurement Support Specialist s.
• U.S. Citizenship

Competencies Required:

• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
• Other Requirements and Conditions of Employment Apply
• May be required to complete a Financial Disclosure Statement
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.

Ancillary Details Of The Roles:

TRAVEL: Occasional travel may be required to attend meetings, events, site visits, or other training requirements. Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at or in proximity to The Hanford Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area

Travel is allowed, in accordance with Federal Travel Regulations. Travel shall be coordinated with the technical point of contact and approved in advance in writing by the Contracting Officer.

#TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #Hanford #EnvironmentalManagement #NukeWorker

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies (1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)); and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork the ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership the ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication the ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and

ProSidian is looking for "Great People Who Lead" at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.

Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit for more information.

ProSidian Seeks a AMSE Radcon Support (Full-Time) located in the Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area.

The ProSidian Engagement Team Members work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford (which consists of Richland Operations Office (RL), and Office of River Protection (ORP)) in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. ProSidian Consulting's work includes supporting DOE requirements for consulting support, acquisition support, program/project management support, operational/administrative business support, and environmental consulting support.

It is also ProSidian's duty to protect all classified information, special nuclear material, and other DOE property and work in accordance with DOE security regulations and requirements to maintain responsibility for protecting all classified information and all classified matter (including documents, material and special nuclear material) which are in every Engagement Team Member's possession and in connection with the performance of work under this contract against sabotage, espionage, loss or theft.

AMSE Radcon Support Candidates shall work to support requirements as a AMSE Radcon Support and provide Senior Radiological Control Subject Matter Expert (SME)/Auditor Services to U.S. Department of Energy (DOE) Richland Operations Office (RL), Assistant Manager for Safety and Environment (AMSE)

The AMSE RADCON Support Specialist shall provide support in the following areas:

• Assessments/surveillances, and general oversight of the Plutonium Finishing Plant's radiological control program, implementation and field execution.
• Radiological support at other RL projects and facilities (e.g., Bldg. 324, 105KW, T-Plant, etc.) as directed by DOE Headquarters or as situations dictate within RL.
• Radiological control and protection program training.
• Radiological control program review reports, including formal assessment reports, surveillance reports, and operational awareness reports.

The AMSE Radcon Support shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.

QUALIFICATION REQUIREMENTS:

AMSE RADCON Support Specialist personnel shall possess the following minimum qualifications:

• Bachelor's degree in a related field of study.
• Experience in radiological control protection, extensive auditing and reviews of radiological protection programs.
• Experience in reviews of radiological programs and implementation of operations and decommissioning of plutonium facilities.
• Experience in Navy nuclear program or Naval Shipyard radiological control program, preferred.
• Experience in radiological protection regulations, directives, and standards.
• Experience in DOE radiological protection regulations, directives, and standards including DOE O 458.1 Radiation Protection of the Public and Environment, 10 CFR 835 Occupational Radiation Protection, and Hanford Radiological Health and Safety Document (Radcon Manual), preferred.
• Radcon experience.
• Excellent communication and coordination skills.
• Experience in supporting oversight of contractors.
• U.S. Citizenship.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION: Work shall be conducted at the Department of Energy - Richland Operations Office, The Hanford Site, and Richland, WA.

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies (1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)); and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership ability to guide and lead colleagues on projects and initiatives
• Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation persistent in pursuit of quality and optimal client and company solutions
• Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. | Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits:

Job Category: Product Support

Salary Range: $74,430.45 USD to $115,367.19 USD

Location: Pasco, WA 99301, USA

Success At Western States: Western State's culture is based on passion for our vision and values. We are fiercely committed to safety and sending every employee, safely home, every day. We strive for excellence in all we do and are proud to be a "play to win" organization. We act with integrity in each and every decision we make. Our people and teamwork drive a fun and engaging culture. We are accountable as individuals and as an organization. We drive innovation by challenging the status quo and embracing change.

Job Summary: The Service Manager, Product Support is responsible for the service division of the assigned branch. This includes the growth and development of assigned employees, ensuring the continued growth of the customer base and financial performance through the alignment of systems, people and processes. This position works with support functions to ensure the timeliness of pricing, goodwill, warranty and technical communication and will have responsibility for shop supplies, tooling, cost control measures and building maintenance related to shop areas and any other applicable miscellaneous items associated with the local service area.

Essential Functions:

Safety:

• Actively cares, promotes, manages, and advocates safety at Western States. As a leader and team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Maintains clean/clutter free personal work areas to ensure safe environments for all WSECO employees.
• Adhering to required personal protective equipment (PPE) as identified in safety policy.

Supervisory, Communication, and Customer Service:

• Supervises employees. Performs annual performance review and determines compensation increases. Administers discipline; authority to hire and terminate employees.
• Manages annual budget. Updates and revises budget yearly in accordance with company guidelines. Manages expenses.
• Communicates service goals, provides resources and direction, and ensures goals are met.
• Coaches and advises Customer Service Representatives (CSRs), Team Supervisors, and Field Service Supervisors, where applicable and as needed, to ensure positive employee and customer relations including the execution of Technician Development Plans, employee appraisals, customer care consistent with brand promise, adherence to the work order process, repair quality control and financial performance expectations.
• Works with the Corporate Safety Director and employees to provide a safe and productive work environment.
• Uses Sales Link for customer information for updates, call reporting and lead generation.
• Maintains a high level of customer relations and responds to customer inquiries and resolves customer complaints in conjunction with the CSRs.
• Grows Western's position in the markets it serves. Evaluates customers' expectations and demands and analyzes Western's ability to meet those expectations and demands. Works with employees to ensure customer needs are being met.

Evaluation, Analysis, and Collaboration:

• Confirms business is being conducted in alignment with our core values
• Ensures warranty, service policy, and goodwill is addressed and processed within company guidelines.
• Monitors customer surveys. Resolves any outstanding issues.
• Evaluates tool needs and ensures purchases are completed correctly according to Western State's guidelines.
• Resolves employee and work group problems.
• Analyzes financial statements and initiates changes where problems are located monthly.
• Works with Team Supervisors to manage work in progress and ensures timely closing of work orders.
• Maintains good working relationships with staff and other departments.
• Uses DBS, INFOCAST, SIS, KPIs, SalesLink and any other applicable system to perform daily job duties.
• Promotes and manages all customer care standards.
• Actively cares and advocates safety at Western States. Adheres to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
• Works within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.
• Manages, understands and executes on all WSE and Caterpillar Excellence programs.

Knowledge Skills and Abilities:

• Knowledge and use of Microsoft computer products or other comparable systems required.
• Knowledge or ability to learn. AX, Client Connect, D365, Sis and ET
• Proven conflict resolution skills.
• Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
• Ability to set and manage priorities.
• Must be a self starter and able to work without supervision.
• Consistent attendance.

Education and Experience:

• Proof of high school diploma or General Education Degree (GED).
• Minimum of five years' experience in a heavy equipment and/or truck environment required. Caterpillar experience preferred.
• Minimum of three years of supervisory experience required.
• Valid driver's license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).

Physical Characteristics:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
• Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.