88 Support Staff jobs in Jeffersonville

JOIN TEAM TRILOGY:

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

WHAT WE'RE LOOKING FOR:

Job Summary
Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting.

Roles and Responsibilities
Provide support, leadership & training to Business Office staff at campus locations.
Provide ongoing education to Business Office and Campus Leaders as needed and/or requested.
Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team.
Complete AR Review report setting goals and expectations for subsequent quarterly reviews.
Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable.
Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary.
Oversee, review and assist campuses with month end close and billing processes.
Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus.
Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership.
Address operational concerns and develop action plans to ensure acceptable compliance levels.
Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel.
Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation.
Other duties as assigned.

Qualifications
Education: Associate Degree
Experience: 5-8 years

Licenses and Certifications
Bachelors degree preferred.

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

WHERE YOU'LL WORK : Location: US-IN- LET'S TALK ABOUT BENEFITS:

Competitive salaries and weekly pay
401(k) Company Match
Mental Health Support Program
Student Loan Repayment and Tuition Reimbursement
Health, vision, dental & life insurance kick in on the first of the month after your start date
First time homebuyers program
HSA/FSA
And so much more!

GET IN TOUCH: Bryce LIFE AT TRILOGY:

Careers close to home and your heart

Since our founding in 1997, weve been making long-term care better for our residents and more rewarding for our team members. Were a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoors Top 100 Best Companies to Work. If youre looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

APPLY NOW:

As one of Fortunes Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoors Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.

Southeast Indiana Division

Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial & Investments Bank Payment Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
+ Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
+ Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
+ Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
+ Responds to service requests from Client facing support teams, Operations, Risk/control partners and others
+ Conducts shell scripting and works with Application Support monitoring tools (Splunk, Bit Bucket, etc)
+ Works closely with end users and software Engineers in resolving day to day issues and conducting daily health checks of applications and processes
+ Participates in root cause calls and drives actions to resolution with a keen focus on preventing incidents
**Required qualifications, capabilities, and skills**
+ 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
+ Experience in observability and monitoring tools and techniques
+ Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
+ Hands on experience in Windows, .NET, and Unix Operating systems
+ Programming experience in Java or Python in software development lifecyce
+ Strong shell automation scripting in (Oracle, SQL Server, VBScript, Python, Java, and/or Powershell)
+ Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
+ Experience in Application Support Monitoring Tools (Splunk, Bitbucket, etc.)
+ Strong collaboration and communications skills in working with teams to develop meaningful relationships in achieving common goals
+ Must be a U.S. Citizen or Permanent Resident with 7+ years of U.S. residency
**Preferred qualifications, capabilities, and skills**
+ Experience with one or more general purpose programming languages and/or automation scripting
+ Working understanding of public cloud
+ Experience with Active Directory
+ Experience in a very large financial services technology environment
+ Knowledge of industry-wide technology trends and best practices
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Commercial & Investments Bank Payment Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
• Responds to service requests from Client facing support teams, Operations, Risk/control partners and others
• Conducts shell scripting and works with Application Support monitoring tools (Splunk, Bit Bucket, etc)
• Works closely with end users and software Engineers in resolving day to day issues and conducting daily health checks of applications and processes
• Participates in root cause calls and drives actions to resolution with a keen focus on preventing incidents

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
• Experience in observability and monitoring tools and techniques
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Hands on experience in Windows, .NET, and Unix Operating systems
• Programming experience in Java or Python in software development lifecyce
• Strong shell automation scripting in (Oracle, SQL Server, VBScript, Python, Java, and/or Powershell)
• Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
• Experience in Application Support Monitoring Tools (Splunk, Bitbucket, etc.)
• Strong collaboration and communications skills in working with teams to develop meaningful relationships in achieving common goals
• Must be a U.S. Citizen or Permanent Resident with 7+ years of U.S. residency

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud
• Experience with Active Directory
• Experience in a very large financial services technology environment
• Knowledge of industry-wide technology trends and best practices

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans