412 Support Staff jobs in Levittown
Customer Support Specialist
Posted 23 days ago
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Job Description
JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor's degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
About JobTarget:
JobTarget is a Job Recruitment Platform dedicated to Connecting employers with Job seekers.
Our employees enjoy a work culture that promotes Hard work and risk taking
JobTarget benefits include healthcare, vision, dental, Paid pto, sick leave.
Employees can also enjoy casual dress code, weekends off.
Customer Support Agent
Posted 2 days ago
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Job Description
About the job Customer Support Agent
Do you want to work remotely from home? Simply just work from anywhere?
Do you want to work in an environment that values YOU and sets you up for SUCCESS?
You are extremely valuable as you are the main point of contact for clients. You are responsible for creating unique travel itineraries, processing payments, and updating clients regarding their travel. You will have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.
We have trainings available at all times making it flexible for those with prior commitments.
Main Responsibilities:
- Maintain open communication with clients regarding their travel
- Research top travel destinations and curate individualized itineraries
- Discuss client travel needs/preferences and create itineraries to fit their preferences
- Promote/advertise specialized travel deals across varying platforms
- Stay up to date with travel news
- Connect with travel leaders
- Attend travel trainings and/or monthly meetings, as necessary
- Use judgement when it comes to budget and client preferences
- Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
- Promote current travel deals and perks via social media or varying platforms
- Complete and maintain travel certifications
- 18 years or older
- High School Diploma
- Customer Service experience (1 year or more)
- Must be coachable and willing to learn
- Flexible Schedule
- Work remotely from home
- Full or Part Time opportunities available
- IATA card
- Free cruise and theme park tickets after training
- Exclusive travel benefits/perks
Customer Support Executive
Posted 5 days ago
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Job Description
BETA You can view this job in VELTISTON GROUP Typically Replies in 30 Days - Customer Support Executive Location: Islandwide Type: Full Time Experience Level: Fresh/entry level Category: Admin / Secretarial Salary: $3,500 to $6,000 Monthly We are an organization focusing on customer acquisition and retention. Due to the industry’s complexity, excellent interpersonal skills are essential to attract and retain valuable clients. You are expected to be independent and WORK FROM HOME most of the time. Personal time management is crucial. Job scope includes: Maintaining good records of existing and incoming clients Making outbound calls to update existing clients and attract potential new prospects Maintaining a professional image and stance when required A pleasant personality is a plus. Candidates without experience should be quick learners and adaptable. Enhance your profile by adding these skills: Commodity Management Skills Upselling Microsoft Excel Interpersonal Skills Cost Management Supervisory Skills Selling Payroll Customer Acquisition Trucking Cashiering Layout People Management Grow your skills and advance your career. Explore recommended courses from MySkillsFuture. You will need to log in with Singpass to verify your identity. #J-18808-Ljbffr
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