104 Support Staff jobs in Santa Barbara

Join to apply for the Customer Support Representative, Alpha - $75,000/year USD role at Trilogy

This range is provided by Trilogy. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

$7.50/hr - 37.50/hr

SANTA BARBARA OPPORTUNITY ALERT: This is an on-site position at our vibrant California campus.

We are seeking a self-starter who can define our culture from the ground up at the new Alpha campus in Santa Barbara. This role blends guiding prospective families through enrollment with ensuring campus operations run smoothly, safely, and in a welcoming environment.

Alphas K12 private school model uses adaptive technology and expert Guides to deliver personalized, mastery-based education. In this role, youll be the ambassador of this vision for every family you encounter.

If Santa Barbara is your home (or could be), and youre eager to grow professionally while making a meaningful difference, wed love to connect with you.

What You Will Be Doing

• Orchestrating compelling, conversion-focused family tours that showcase Alpha's three core commitments and build confidence in our educational approach.
• Crafting and implementing strategic communication plans to guide prospective families through each stage of the admissions process.
• Implementing and maintaining comprehensive safety protocols that visibly demonstrate our commitment to student security.
• Managing all facilities-related responsibilities, including preventative maintenance scheduling, vendor relationships, and oversight of repair projects.
• Leveraging data analytics to continuously refine both operational systems and enrollment strategies for maximum effectiveness.

What You Wont Be Doing

• Performing monotonous administrative tasks within the confines of a traditional department structure.
• Operating under constraining micromanagement that limits your creative problem-solving.
• Wasting time navigating unnecessary bureaucracy that hinders meaningful progress.
• Processing paperwork in isolation from the students and families who are at the heart of our mission.

Customer Support Representative Key Responsibilities

Deliver an exceptional admissions experience while maintaining campus safety and operational excellence, ultimately enabling Alpha to expand its reach and fulfill its educational promise to families.

• Proven track record in educational admissions, community engagement, or customer experience roles.
• Superior communication abilities, both written and verbal.
• Strong emotional intelligence paired with self-motivation and independent work ethic.
• Experience with or willingness to quickly learn school operational procedures.
• Legal authorization to work in the United States without requiring visa sponsorship.
• Ability to work on-site at our Santa Barbara, California location.

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential. Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education and invites you to join a learning rebellion thats transforming the traditional classroom.

There is so much to cover for this exciting role, and space here is limited. If you found this interesting, hit the Apply button and we look forward to meeting you!

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is 37 USD/hour, which equates to 75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic.

Crossover Job Code: LJ-5617-US-SantaBar-CustomerSuppor.005

• Associate

• Full-time

• Customer Service, Education, and Marketing
• Industries: Education Administration Programs, Non-profit Organizations, and Primary and Secondary Education

Referrals increase your chances of interviewing at Trilogy by 2x

Santa Barbara, CA

There is no separate expiry notice detected in the content; this posting does not indicate that the role is closed.

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $22.00

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

• High School Diploma or equivalent
• Proficient with and the ability to learn new computer skills.
• Understand Basic math functions: addition, subtraction, multiplication and division
• Ability to read and comprehend technical instruction.

Desired Previous Job Experience

• Previous comparable experience in bookkeeping processes

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and resolving problems/concerns.
• Sets up cash drawers for front end personnel.
• Reconcile individual cash drawers and safe.
• Ensure all record keeping and documentation is compliant with company and federal standards: Anti-Money Laundering.
• Transfer cash drawers from safe to front end.
• Perform booth accounting procedures needed for balancing the store.
• Receive, count, and verify cash boxes of coin and media from bank.
• Count and prepare cash and media deposits for the bank.
• Operate various machines, computers, and terminals at Service Desk.
• Key in information and runs various reports on terminals.
• Properly completes various accounting reports and forms.
• Remove and replace monies, cash drawers, and various media and programs from safe and file drawers.
• Handle Western Union transactions.
• Communicates on the telephone and public address system.
• Utilize payroll system and encode and bundle checks for processing.
• Ability to order supplies using appropriate systems: Ricoh and E-Pro
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Looking for a second job? Weve got the perfect role for you!

Part-Time Direct Support Professional (DSP) $18.04/hour

Schedule: Flexible shifts

Would you like to make a positive difference in the lives of others? Join our mission. Based in community settings, within a program, and working closely with our clinical staff to support therapeutic and behavioral plans, DSPs provide assistance and strategies to the individuals we serve to live as independently as possible.

• Transportation and support out in the community: outings/field trips, medical appointments, and shopping
• Assist with daily living skills including meal preparation and assist with medication administration
• Provide guidance on a range of developmental goals from community participation, household budgeting, exercise, nutrition, and supporting vocational responsibilities
• Support persons served with living skills such as personal hygiene, grooming, and/or bathing and toileting
• Assist individuals we serve to redirect agitated or aggressive behaviors

Qualifications:

• High School Diploma or GED
• Must be minimum of 18 years of age
• Six months of experience in human services preferred
• Valid drivers license in good standing
• Access to a registered vehicle with proof of insurance
• Successful clearance of background checks
• A reliable, responsible attitude
• A compassionate approach and a commitment to quality in everything you do

Why Join Us?

• Full, Part-time, and As Needed schedules available
• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.

We have meaningful, energizing, and rewarding work for you come join our team Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

Weve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Position Number:

Payroll Title: BUS TCHL SUPP ANL 2 TX )

Job Code: 7359

Job Open Date: 9/5/25

Application Review Begins: 9/22/25; Open Until Filled

Department Code (Name): LSIT (LETTERS&SCI-INFORMATION TECH)

Percentage of Time: 100

Union Code (Name): TX - Technical Professionals

Employee Class (Appointment Type): Career

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $29.50/hr. ($1,596/yr.) - 41.10/hr. ( 85,816.80/yr). Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is 29.50/hr. ( 61,596/yr.) - 50.89/hr. ( 106,258.32/yr.)

Work Location: Social Science & Media Studies 1115

Working Days and Hours : Mon - Fri, 8 am - 5 pm

Benefits Eligibility: Full

Type of Remote or Hybrid Work Arrangement, if applicable: No hybrid (Both UC and Non-UC Locations) during probationary period. One day remote upon successful completion of 6-month probationary evaluation.

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

The College IT (CIT) department provides a full range of IT services including internet services (DNS, file sharing, web hosting, etc.), desktop/application support, research IT, endpoint management, security, and web development for faculty, staff, departments, and researchers at UCSB. CIT provides support across the College of Letters & Science, serving most departments in the Humanities and Fine Arts (HFA), Social Sciences (SOSC), and Mathematics Life and Physical Sciences (MLPS) divisions, along with the division of Undergraduate Education. CIT's remit covers over 5,000 users, and in excess of 8,000 endpoints, servers and systems. Primary operating systems in use by our users include Windows, MacOS and Linux.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general supervision of the User Support Services Manager, the User Support Specialist provides technical support and consultation to staff, faculty and associated equipment within the College of Letters and Science departments, research labs, and facilities and spaces. Recommends, installs and networks computing equipment in keeping with College IT (CIT), UCSB and UCOP policies. Researches, troubleshoots, and resolves hardware, software, and networking issues on Windows and Macintosh computers and other equipment such as printers, phones, tablets, and NAS devices for users in officers, research and instructional labs, and multi-use facilities. Documents common issues and associated solutions and shares those issues with other team members.

Required Qualifications:

• 1-3 years: Experience administering and/or troubleshooting issues related to systems, networks, and hardware or direct experience troubleshooting in production environments.
• 1-3 years: Experience supporting both Apple and Intel based desktop and laptop hardware. Ability to troubleshoot issues with peripherals, communication issues. etc.
• 1-3 years: Demonstrated experience working well with customers of varying levels of technical expertise in high-pressure situations and moderately complex environments.
• 1-3 years: Demonstrated problem solving and critical thinking skills. Experience working independently with varied tasks.

Preferred Qualifications:

• Bachelor's Degree in related area and/or equivalent experience
• Technical knowledge of current network hardware, protocols and standards.
• Ability to identify and address moderately complex usability problems, and troubleshoot failed peripheral equipment and desktop services.
• Strong customer service skills.
• Ability to communicate complex information clearly to a range of experience levels.
• Demonstrated skill providing technical training to users at various skill levels.
• Solid organizational and prioritizing skills.
• Excellent interpersonal and time management skills, including the ability to prioritize overlapping projects.

Special Conditions of Employment:

• Satisfactory criminal history background check
• UCSB is a Tobacco-Free Environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

60% On-site Support

Installs and configures new hardware and software for users in supported departments. Ensures that supported systems meet management and security baselines, using MDM/RMM/EDR tools and training provided by the group and by UCSB. Provides troubleshooting support for staff and faculty in their departmental offices. Supports departmental use of administrative systems and system-wide applications.

25% Remote Support and Consultation

Serves as contact for incoming help requests regarding hardware, software, and network problems. Assesses ticket complexity, scope, and user capabilities and selects an appropriate initial support channel (email, phone, Zoom). Works with users and departmental support staff to test and diagnose problems. Consults with staff and faculty regarding technology needs, assisting directly or coordinating with other groups. Escalates tickets as needed, calling in expertise from the team and other groups.

10% Training

Completes all UCSB-mandated training in a timely manner. Acts as a mentor for student staff. Pursues learning through formal or informal means as desired.

5% Documentation

Maintains documentation including ticket details, setup and configuration notes, tutorials and guides, and project progress.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations -

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at or email This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.