437 Team Operations jobs in Indianapolis

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles. Career Path and Pay RangesRestaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)Company Stock OwnershipUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).Annual Stock Options granted based on % of income.Career Stock Options granted at hire and with each career promotion.BenefitsMedical, Dental, Vision, and Life Insurance for you and your family.Three 10-day vacations per yearPaid Medical Leave, Maternity Leave, and Family Leave available after 1 year of serviceWork a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)For more information, visit to get your new career started!

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. We only promote from within, which leads to significant career opportunities with 1,850+ company-owned (not franchised) restaurants, and another 1000+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement.No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles. Career Path and Pay RangesRestaurant Manager - $63,000 to $0,000 (plus continuous service bonuses and a 6,000 annual bonus for having a 4-year degree)District Manager (2-3 restaurants) - 83,000- 113,000 (average time to promotion 1-2 years)Division Manager (6-9 restaurants) - 109,000- 138,000 (average time to promotion 3-5 years)Company Stock OwnershipUnique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).Annual Stock Options granted based on % of income.Career Stock Options granted at hire and with each career promotion.BenefitsMedical, Dental, Vision, and Life Insurance for you and your family.Three 10-day vacations per yearPaid Medical Leave, Maternity Leave, and Family Leave available after 1 year of serviceWork a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)For more information, visit to get your new career started!

• Provide leadership and direction to production supervisors, ensuring they are equipped to lead their teams effectively.
• Collaborate with cross-functional teams, including Quality Assurance, Safety, Maintenance, and Human Resources, to drive operational excellence and achieve business objectives.
• Develop and implement strategies to optimize production processes, improve efficiency, and reduce operational costs.
• Monitor daily and weekly production schedules, ensuring production targets are met while maintaining product quality.
• Oversee the implementation and adherence to safety protocols, Good Manufacturing Practices (GMP), and Standard Operating Procedures (SOP) to ensure a safe work environment.
• Analyze production data, identify trends, and implement corrective actions to address any performance gaps.
• Conduct regular performance reviews with production supervisors, providing constructive feedback and coaching for their professional development.
• Collaborate with the Director of Operations to develop budgets and manage expenses within the department.
• Lead recruitment efforts for the operations team, ensuring the selection of qualified candidates who align with the company's values and culture.
• Foster a positive work environment by promoting employee engagement, open communication, and a culture of teamwork.
• Maintain and update documentation related to operations, ensuring accuracy and compliance with company policies and regulations.

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Minimum of 5 years of experience in operations management, preferably within the food manufacturing industry.
• Demonstrated leadership experience, with a track record of motivating teams and driving operational improvements.
• Strong communication skills, both verbal and written, with the ability to interact effectively at all levels of the organization.
• Proven proficiency in Microsoft Office and database systems, experience with SAP preferred.
• Exceptional problem-solving skills and the ability to make data-driven decisions.
• Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies is a plus.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks effectively.
• Strong commitment to safety and quality standards.
• Physical ability to walk, stand, bend, and lift up to 50 lbs as needed in a manufacturing environment.

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, 'speaker series' events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.

• Doing What's Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

The Operations Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with cr Operations Supervisor, Operations, Supervisor, Manufacturing, Performance

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet - and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.

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Position Summary

The Operations Director sets the tone for the entire center's team member culture and family experience. This role is responsible for overseeing and managing all operational aspects within Centria Autism, including developing and managing schedules for Behavior Technicians, coordinating and overseeing assessments for clients, coordinating staffing activities, conducting center tours, and serving as a liaison with facility management to help maintain a clean and safe working environment. This role will partner with Clinical Leadership to support clinical outcomes, high quality care delivery, and to ultimately deliver growth. The Operations Director will lead Behavior Technicians by coordinating training and compliance needs, and issuing disciplinary action up to and including termination, and completing the offboarding process. This role will also develop strategies and initiatives to improve client and Behavior Technician retention. The Operations Director will play a vital role in ensuring smooth operations and maintaining high-quality standards throughout the organization.
Success Measures

Success measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, a high level of compliance, and maintaining family satisfaction. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.
Duties and Responsibilities

1. Scheduling Coordination
   • Develop and manage schedules for Behavior Technicians, ensuring optimal coverage and adherence to company policies and guidelines.
   • Coordinate and oversee the scheduling of assessments for all clients, including the option to assist with re-assessments when necessary.
   • Align families, Behavior Technicians, and Supervising Clinicians to start new cases and confirm authorization, ensuring a smooth case start.
   • Coordinate staffing activities, including permanent staff allocation, substitution arrangements, and assigning multiple Behavior Technicians to clients as needed.
   • Confirm schedules weekly with Behavior Technicians and families.
2. Oversee Behavior Technicians and Operational/Center Processes
   • Assist with coordination of training and compliance needs.
   • Monitor Behavior Technician attendance and professionalism, in consultation with the Area Operations Director (AOD), and implement measures to maintain high performance standards.
   • Monitor and analyze center metrics to assess performance and identify areas for improvement.
   • Ensure adequate leadership coverage during all operating hours to maintain smooth operations and address any urgent issues.
   • Ensure smooth coordination of care for clients at clinical sites, including effective communication and collaboration with healthcare providers.
   • Actively participate in internal marketing initiatives, recognition programs, and Behavior Technician survey feedback, promoting a positive and engaging work culture.
   • Address and resolve issues related to paper document management, implementing efficient solutions to enhance accuracy and productivity.
   • Schedule and manage non-billable Behavior Technician hours and utilization of Behavior Technician hours to stay within budget.
   • Identify staffing needs, interview candidates, issue disciplinary action, and complete offboarding
3. Ensure the Operations Workflow Runs Smoothly by Coordinating with Other Departments and Families
   • Partner with the Director of Clinical Services to drive growth, understand and support clinical outcomes, and ensure service delivery is aligned with Centria's clinical model and philosophy.
   • Facilitate effective communication and handoff processes between the Onboarding and Intake Teams and the Operations Team for seamless transition and service initiation.
   • Collaborate with the Information Technology (IT) Department to address and resolve operational IT issues, ensuring smooth functioning of systems and technology.
   • Review and coordinate conversations regarding insurance changes for clients, changes in case status, and ensure timely confirmation of authorizations.
   • Coordinate community outreach activities to promote Centria's services, establish partnerships, and generate leads.
   • Develop strategies and initiatives to improve client and Behavior Technician retention rates.
   • Ensure ongoing engagement with clients, including before the start of services and/or while they are on hold, addressing their needs and concerns, and maintaining a high level of customer satisfaction.
4. Maintain Compliance Regulations
   • Enforce compliance with center policies and procedures, accreditation standards, and training requirements, addressing any violations and implementing corrective actions.
   • Ensure adherence to medication administration protocols, coordinating with healthcare professionals and maintaining accurate records.
   • Ensure compliance with the dormant policy, manage offboarding processes for team members, and oversee the collection of iPads from departing team members.
5. Oversee Financial Processes
   • Oversee payroll and billing processes, ensuring accuracy, timeliness, and compliance with relevant regulations.
   • Take ownership of the profit and loss (P&L) statement, monitoring financial performance and implementing strategies for improvement.
   • Provide administrative triage and one-call resolution for authorization and coordination of benefits (COB) issues, resolving them promptly and accurately.
6. Oversee Facility Operations
   • Take pride in the center or academy workspace, ensuring cleanliness and organization as well as quickly addressing issues as they arise.
   • Conduct center tours for prospective clients, providing information and showcasing the organization's services and facilities.
   • Serve as a liaison with facility management, ensuring effective communication and collaboration.
   • Maintain a safe working environment, implementing and enforcing safety protocols and emergency preparedness plans, promoting a culture of safety awareness.
   • Ensure compliance with Occupational Safety and Health Administration (OSHA) requirements, implementing necessary protocols and training.
   • Ensure compliance with labor law poster requirements, displaying all necessary posters in visible locations.
   • Oversee the purchasing process for operational supplies, ensuring cost-effectiveness and adherence to procurement policies.
   • Manage iPad assets (ordering, inventory management, maintenance, etc.)

• Bachelor's degree or equivalent experience
• Master's degree preferred

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of credentialing processes, HR practices, and compliance requirements.
• Proven experience in managing budgets and financial performance.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency in using technology platforms and systems for operational management.
• Knowledge of accreditation standards and privacy regulations.
• Ability to adapt to a fast-paced and changing work environment.
• Availability for occasional travel as required.

• This role is required to be onsite.
• Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.