4 Tech Related jobs in Moreno Valley
Information Technology Technician
92346 Highland, California
East Valley Water District
Posted today
Job Viewed
Job Description
Salary : $76,190.00 - $2,622.00 Annually
Location : Highland, CA
Job Type: Full Time
Job Number: 07-2025-14
Department: Information Technology
Opening Date: 07/15/2025
Closing Date: 8/5/2025 11:59 PM Pacific
Under general supervision, provides technical support and training on the use of personal computers, printers, peripheral equipment, and network systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering voice and data network systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, web based applications, and email systems; installs, configures, and repairs personal computer hardware and software systems and data communication facilities; and performs related work as required.
THE IDEAL CANDIDATE
The District is seeking an Information Technology Technician who is a motivated, service-focused professional with strong technical skills and a commitment to reliable, secure, and efficient technology services. They should have a solid understanding of network infrastructure, system administration, and end-user support, preferably within a utility environment. This individual will proactively identify and resolve technical issues to minimize downtime and ensure continuous support for District operations and the community we serve.
THE DISTRICT
East Valley Water District was incorporated in 1954 under County Water District Laws. We provide water and sanitary sewer services to the City of Highland and the eastern portions of the City of San Bernardino, with a service population of approximately 108,000.
Recently online, the Sterling Natural Resource Center (SNRC) is a state-of-the-art facility in San Bernardino that provides a sustainable new water supply to the region. Capable of recycling up to 8 million gallons a day, the SNRC recharges the local Bunker Hill Groundwater Basin, produces renewable electricity, and creates new opportunities for the surrounding community.
East Valley Water District is an Equal Opportunity Employer.
VISION
East Valley Water District aspires to be a beacon of excellence and innovation within the water industry. Through visionary leadership, we strive for a sustainable, transparent, and accountable future.
MISSION
Provide our community with exceptional water and wastewater services by prioritizing sustainability, efficiency, innovation, and ongoing collaboration.
CORE VALUES
Under general supervision, provides technical support and training on the use of personal computers, printers, peripheral equipment, and network systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering voice and data network systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, web based applications, and email systems; installs, configures, and repairs personal computer hardware and software systems and data communication facilities; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Information Technology Manager. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is the entry-level class in the technical support series and must possess basic knowledge of and skills in server, PC and voice systems or data systems installation, trouble shooting and basic office productivity applications. Initially under close supervision, and in a training mode, incumbents learn current and new hardware and software for voice or data network applications. This classification is distinguished from the Network Administrator in that the latter is responsible for technical and functional supervision of assigned IT support staff, and performs the most complex duties assigned to the function, including analytical work.
Examples of Duties / Knowledge & Skills
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
QUALIFICATIONS
Knowledge of:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an Associate's degree or technical school training. Technical experience in hardware, software and network installation and maintenance may be substituted for the education on a year for year basis.
Licenses and Certifications:
Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.
Environmental Elements
Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
Represented/Hourly Employee Benefits Overview
CalPERS Retirement: The District contracts with CalPERS to provide the 2.7% @ 55 retirement formula with an employee contribution of 8% of annual salary for current members. Under the Public Employees' Pension Reform Act (PEPRA), new members will be provided the 2% @ 62 retirement formula with an employee contribution of 8% of annual salary. The District does not participate in the Social Security program.
Health Benefits: • The District provides a Percentage Based Employer Contribution Plan (PBECP) which includes the following:
Vacation Leave: Annual vacation leave will be earned at 104 hours per year and will increase after 3 years.
Sick Leave: 117 hours per year.
Employee Assistance Program (EAP): A comprehensive EAP is provided to help employees and their family members find direction in solving problems.
Deferred Compensation Plan- 457(b): A 457(b) plan administered by CalPERS is available with a District match of 125/month.
Flexible Spending Account: Employees may contribute to a medical reimbursement account and/or dependent care reimbursement account to pay for unreimbursed medical and/or dependent care expenses with pre-tax dollars.
Education Assistance Program: Continued education is encouraged and reimbursed up to 5,000 per Fiscal Year.
Employee Wellness Program: The District offers an on-site Wellness Center/Gym and locker rooms for all employees.
In addition to the benefits listed above, EVWD offers a 9/80 flexible work schedule, an employee Wellness Center/Gym, professional development opportunities, and much, much more!
Location : Highland, CA
Job Type: Full Time
Job Number: 07-2025-14
Department: Information Technology
Opening Date: 07/15/2025
Closing Date: 8/5/2025 11:59 PM Pacific
Under general supervision, provides technical support and training on the use of personal computers, printers, peripheral equipment, and network systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering voice and data network systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, web based applications, and email systems; installs, configures, and repairs personal computer hardware and software systems and data communication facilities; and performs related work as required.
THE IDEAL CANDIDATE
The District is seeking an Information Technology Technician who is a motivated, service-focused professional with strong technical skills and a commitment to reliable, secure, and efficient technology services. They should have a solid understanding of network infrastructure, system administration, and end-user support, preferably within a utility environment. This individual will proactively identify and resolve technical issues to minimize downtime and ensure continuous support for District operations and the community we serve.
THE DISTRICT
East Valley Water District was incorporated in 1954 under County Water District Laws. We provide water and sanitary sewer services to the City of Highland and the eastern portions of the City of San Bernardino, with a service population of approximately 108,000.
Recently online, the Sterling Natural Resource Center (SNRC) is a state-of-the-art facility in San Bernardino that provides a sustainable new water supply to the region. Capable of recycling up to 8 million gallons a day, the SNRC recharges the local Bunker Hill Groundwater Basin, produces renewable electricity, and creates new opportunities for the surrounding community.
East Valley Water District is an Equal Opportunity Employer.
VISION
East Valley Water District aspires to be a beacon of excellence and innovation within the water industry. Through visionary leadership, we strive for a sustainable, transparent, and accountable future.
MISSION
Provide our community with exceptional water and wastewater services by prioritizing sustainability, efficiency, innovation, and ongoing collaboration.
CORE VALUES
- Leadership - Inspiring people to improve our community and advance water resources.
- Partnership - Developing relationships through collaboration and shared responsibility.
- Stewardship - Protecting our community's resources, now and in the future.
- 2024 Project of the Year Award-Design Build Institute of America Western Pacific Region
- 2024 Transparency Certificate of Excellence Award by the Special District Leadership Foundation
- 2023 Top Workplaces Award - The Inland News Group in Small Company Category
- 2023 Distinguished Budget Presentation Award for the 2022/23 Fiscal Budget by Government Finance Officers Association
- 2023 Polaris Award of Excellence for the 2022 Consumer Confidence Report by the Public Relations Society of America (PRSA)
- 2023 Capella Award of Distinction for the SNRC's Ribbon Cutting Ceremony Campaign by the Public Relations Society of America (PRSA)
- 2023 Platinum Award for the Sterling Natural Resource Center Visitor's Guide by Marcom Award
- 2022 Excellence Award for Budgeting by the California Society of Municipal Finance Officers
- 2023 Platinum Award for the Earth Day Festival Campaign by Marcom Award
Under general supervision, provides technical support and training on the use of personal computers, printers, peripheral equipment, and network systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering voice and data network systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, web based applications, and email systems; installs, configures, and repairs personal computer hardware and software systems and data communication facilities; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Information Technology Manager. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is the entry-level class in the technical support series and must possess basic knowledge of and skills in server, PC and voice systems or data systems installation, trouble shooting and basic office productivity applications. Initially under close supervision, and in a training mode, incumbents learn current and new hardware and software for voice or data network applications. This classification is distinguished from the Network Administrator in that the latter is responsible for technical and functional supervision of assigned IT support staff, and performs the most complex duties assigned to the function, including analytical work.
Examples of Duties / Knowledge & Skills
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
- Evaluates, responds to, and resolves requests for computer assistance from users experiencing problems with hardware, software, networking, and other computer related technologies; refers more complex problems to higher-level personnel.
- Installs, or assists personnel in the installation and maintenance of personal computers, software, and peripheral components such as monitors, keyboards, printers, disk drivers, switches, hubs, and cabling.
- Instructs users in software applications usage and basic computer navigation; advises users on best security practices.
- Performs user data migration and recovery due to hardware/software upgrade or disaster.
- Creates email boxes for users; troubleshoots email connection, access, security, firewall, and storage issues.
- Maintains and documents hardware and software inventory, equipment passwords, software installation settings, and maintains the back-up systems.
- Maintains the active directory of users by adding, removing, and/or editing users; creates access rights to users and user groups; creates groups and mailing lists.
- Assists in special project and coordinating activities with other information technology and District staff.
- Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware; collects, strips, and prepares used equipment for salvage, including delivery to warehouse.
- Creates on-demand wired and wireless network access for various entities.
- Participates in group problem resolution to promote continual business process improvements and initiatives.
- Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
- Performs other duties as assigned.
QUALIFICATIONS
Knowledge of:
- Applicable federal, state, and local laws, rules, and regulations, District and departmental codes, policies, and procedures.
- Principles and practices used in the operations, maintenance, and administration of network operating systems, personal computer system hardware, and related software systems.
- Techniques and methods of computer hardware and software evaluation, implementation, and documentation.
- Personal computer and network system application software packages.
- Personal computers and peripherals, as well as, network hardware, including hubs, switches, and cabling.
- Troubleshooting, configuration, and installation techniques.
- Occupational hazards and standard safety procedures.
- Methods, techniques, and practices of data collection and report writing.
- Modern office practices, methods, and computer equipment and applications related to the work.
- English usage, spelling, vocabulary, grammar, and punctuation.
- Perform a variety of functions in the operation of a variety of computer equipment and peripheral components; troubleshoot related problems and take appropriate action.
- Identify and resolve hardware and software problems and perform minor repairs.
- Set up PC and network hardware and install and configure software.
- Train staff on software applications and hardware usage.
- Work with and maintain confidential and sensitive information.
- Prepare clear and concise reports, correspondence, and other written materials.
- Interpret, explain, and ensure compliance with District policies and procedures, complex laws, codes, regulations, and ordinances.
- Establish and maintain a variety of filing, record keeping, and tracking systems.
- Respond to and effectively prioritize multiple phone calls and other requests for service.
- Operate modern office equipment including computer equipment and specialized software applications programs.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to an Associate's degree or technical school training. Technical experience in hardware, software and network installation and maintenance may be substituted for the education on a year for year basis.
Licenses and Certifications:
- Possession of a valid California class C driver's license and satisfactory driving record.
Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.
Environmental Elements
Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
Represented/Hourly Employee Benefits Overview
CalPERS Retirement: The District contracts with CalPERS to provide the 2.7% @ 55 retirement formula with an employee contribution of 8% of annual salary for current members. Under the Public Employees' Pension Reform Act (PEPRA), new members will be provided the 2% @ 62 retirement formula with an employee contribution of 8% of annual salary. The District does not participate in the Social Security program.
Health Benefits: • The District provides a Percentage Based Employer Contribution Plan (PBECP) which includes the following:
- 90% of health benefit premiums for employees and their qualified dependents up to the cost of the benchmark plan (Blue Shield for 2024) for the benefit year. The employee is responsible for covering the remaining 10% of the health benefit premium costs, and any additional costs incurred by selecting a health plan above the benchmark plan.
- The District will cover 100% of the employee's selected dental and vision plan premium for employees and their qualified dependents.
Vacation Leave: Annual vacation leave will be earned at 104 hours per year and will increase after 3 years.
Sick Leave: 117 hours per year.
Employee Assistance Program (EAP): A comprehensive EAP is provided to help employees and their family members find direction in solving problems.
Deferred Compensation Plan- 457(b): A 457(b) plan administered by CalPERS is available with a District match of 125/month.
Flexible Spending Account: Employees may contribute to a medical reimbursement account and/or dependent care reimbursement account to pay for unreimbursed medical and/or dependent care expenses with pre-tax dollars.
Education Assistance Program: Continued education is encouraged and reimbursed up to 5,000 per Fiscal Year.
Employee Wellness Program: The District offers an on-site Wellness Center/Gym and locker rooms for all employees.
In addition to the benefits listed above, EVWD offers a 9/80 flexible work schedule, an employee Wellness Center/Gym, professional development opportunities, and much, much more!
View Now
0
Information Technology Professional (IT Support)
92409 San Bernardino, California
US Navy (Wavemaker) (USD)
Posted 3 days ago
Job Viewed
Job Description
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
- Establishing, monitoring and maintaining radio frequency communication systems
- Operating and maintaining global satellite telecommunications systems
- Transmitting, receiving and storing all incoming and outgoing messages
- Managing and coordinating information systems security across platforms and fleets
- Designing, installing and operating wide-area-networks, computer systems and associated devices
- Performing network system administration, maintenance and training and manage network security
- Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
- Writing programs to collect and distribute data for a variety of applications
- Ensuring the proper security and handling of communications materials, systems and equipment
- Performing diagnostics and data recovery operations and maintaining logs
- Establishing, monitoring and maintaining radio frequency communication systems
- Operating and maintaining global satellite telecommunications systems
- Transmitting, receiving and storing all incoming and outgoing messages
- Managing and coordinating information systems security across platforms and fleets
- Designing, installing and operating wide-area-networks, computer systems and associated devices
- Performing network system administration, maintenance and training and manage network security
- Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
- Writing programs to collect and distribute data for a variety of applications
- Performing diagnostics and data recovery operations, and maintain logs
- Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
- Operating and maintaining testing and auxiliary equipment
- Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
View Now
1
Information Technology Professional (IT Support)
92504 Riverside, California
US Navy (Wavemaker) (USD)
Posted 3 days ago
Job Viewed
Job Description
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
- Establishing, monitoring and maintaining radio frequency communication systems
- Operating and maintaining global satellite telecommunications systems
- Transmitting, receiving and storing all incoming and outgoing messages
- Managing and coordinating information systems security across platforms and fleets
- Designing, installing and operating wide-area-networks, computer systems and associated devices
- Performing network system administration, maintenance and training and manage network security
- Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
- Writing programs to collect and distribute data for a variety of applications
- Ensuring the proper security and handling of communications materials, systems and equipment
- Performing diagnostics and data recovery operations and maintaining logs
- Establishing, monitoring and maintaining radio frequency communication systems
- Operating and maintaining global satellite telecommunications systems
- Transmitting, receiving and storing all incoming and outgoing messages
- Managing and coordinating information systems security across platforms and fleets
- Designing, installing and operating wide-area-networks, computer systems and associated devices
- Performing network system administration, maintenance and training and manage network security
- Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
- Writing programs to collect and distribute data for a variety of applications
- Performing diagnostics and data recovery operations, and maintain logs
- Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
- Operating and maintaining testing and auxiliary equipment
- Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
View Now
2
Technical Support Specialist (HVAC)
91760 Norco, California
Robertshaw
Posted 3 days ago
Job Viewed
Job Description
Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.
When you join Robertshaw, you're joining a company with over 125 years of experience and a global team with focus on innovation.
Role Description
We are seeking a knowledgeable and customer-focused HVAC Technical Support Specialist to join our team. In this role, you will provide expert guidance and assistance to customers and field technicians regarding HVAC systems, including troubleshooting, diagnosing, and resolving technical issues. Your goal will be to ensure high levels of customer satisfaction by delivering timely and accurate support.
Key Responsibilities
- Technical Assistance: Provide comprehensive support for Robertshaw products, including troubleshooting and diagnosing issues via phone, email.
- Customer Interaction: Engage with customers and field technicians to understand their issues, offer solutions, and ensure the resolution of problems.
- Product Knowledge: Stay up to date with the latest products, and industry trends to provide accurate and relevant support.
- Training and Support: Assist in the training and onboarding of new technicians or support staff on Robertshaw products.
- Collaboration: Work closely with other departments to address and resolve customer and technical issues.
- Quality Assurance: Ensure that all support provided meets company standards and customer expectations for quality and professionalism.
- Minimum of 3 years of experience in HVAC technical support or a similar role, with hands-on experience in diagnosing and repairing HVAC systems.
- Relevant HVAC certifications (e.g., EPA Certification) preferred.
- Strong technical knowledge of HVAC systems, components, and troubleshooting techniques.
- Excellent communication skills with the ability to convey technical information to non-technical audiences.
- Proficiency in using support software and tools.
- Strong problem-solving skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- High school diploma or equivalent required; technical diploma or degree in HVAC technology, mechanical engineering, or a related field preferred.
View Now
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