64 Tech Support jobs in Mansfield
Executive Tech Support Specialist
75062 Irving, Texas
Caris Life Sciences
Posted 2 days ago
Job Viewed
Job Description
**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.**
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex issues and exceptional interpersonal and customer service abilities. Additionally, they must possess strong and concise communication capabilities, enabling them to explain technical issues clearly and simply to individuals with limited technical knowledge. This role combines high-level technical skills with excellent communication abilities to deliver a streamlined white glove experience by maintaining a forward-thinking proactive approach and taking full ownership to resolve issues comprehensively with a focus of service excellence preventing any further occurrences.
**Job Responsibilities**
+ Provide best in class IT Support onsite and remote to Executives and VIP personnel with exceptional customer service and support keeping communications fluid throughout the support engagement.
+ Independently drive complex issues through to resolution while looking for proactive methods to prevent any future occurring event.
+ Coordinate the design, documentation, deployment, and support for a wide range of technologies used by the executive team.
+ Make recommendations for new and upgraded technologies that would increase efficiency and/or effectiveness of the executive team.
+ Ability to anticipate potential technical issues and proactively address them before they impact executives' workflow.
+ Proactively explain technical issues to executives, sometimes with limited technical knowledge, while maintaining a professional demeanor.
+ Act as the liaison between various support and engineering teams and executive office to lead problems to resolution.
+ Assist in building and maintaining support runbooks as it would relate to the executive support model.
+ Identify critical issues requiring immediate attention and effectively raise awareness to escalate to appropriate teams.
+ Maintain awareness of events occurring in the executive office that may require raising awareness to leaders for the coordination of additional support or technology.
+ Collaborate with cross functional teams to troubleshoot complex issues that are impacting executives' workflow.
+ Continuous engagement fostering open lines of communication with strong relationship building to provide seamless support experience.
+ Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
+ Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
+ Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
**Required Qualifications**
+ Minimum of 7 years end user support, supporting all levels of the organization and 2+ years with a focus of Executive/VIP level support.
+ Ability to provide hands on white glove support during changes and upgrades throughout the organization with a proactive approach.
+ Excellent verbal and written communication skills.
+ Excellent interpersonal and customer service skills.
+ Excellent reasoning, problem solving, and decision-making skills.
+ Strong analytical and problem-solving skills with a superior understanding of computer hardware and software systems.
+ Excellent time management skills.
+ Maintain a high level of professionalism, credibility, and patience with users at all levels of the business.
+ Experience handling sensitive executive data while maintaining strict confidentiality.
+ Ability to prioritize workload to focus on highest priority.
+ Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
+ Working knowledgeable in Agile methodologies and ITIL Framework
+ Ability to diagnose network connectivity from user device and/or jack ID or data port.
+ Ability to remotely image a desktop computer using Intune.
+ Experience with O365 applications, Azure, Intune, Autopilot and JAMF as well as Windows and MAC OS.
+ Experience troubleshooting Unified Telecommunication integrated platforms
+ Working experience leading training and support response models tailored to the Executive and VIP team members throughout organizational project and initiatives capturing adoption metrics and lessons learned.
**Preferred Qualifications**
+ Experience working in a healthcare or life sciences environment.
+ Experience working in a fast-paced environment support 1800+ end users
+ Working knowledge of ServiceNow and Okta Identity platform.
+ Bachelor's degree in computer science or related technology field is preferred.
+ Experience with conference room A/V technologies.
+ ITIL V3 or V4 experience
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Other**
+ This position requires on call rotation, periodic travel, some evenings, weekends and/or holidays.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex issues and exceptional interpersonal and customer service abilities. Additionally, they must possess strong and concise communication capabilities, enabling them to explain technical issues clearly and simply to individuals with limited technical knowledge. This role combines high-level technical skills with excellent communication abilities to deliver a streamlined white glove experience by maintaining a forward-thinking proactive approach and taking full ownership to resolve issues comprehensively with a focus of service excellence preventing any further occurrences.
**Job Responsibilities**
+ Provide best in class IT Support onsite and remote to Executives and VIP personnel with exceptional customer service and support keeping communications fluid throughout the support engagement.
+ Independently drive complex issues through to resolution while looking for proactive methods to prevent any future occurring event.
+ Coordinate the design, documentation, deployment, and support for a wide range of technologies used by the executive team.
+ Make recommendations for new and upgraded technologies that would increase efficiency and/or effectiveness of the executive team.
+ Ability to anticipate potential technical issues and proactively address them before they impact executives' workflow.
+ Proactively explain technical issues to executives, sometimes with limited technical knowledge, while maintaining a professional demeanor.
+ Act as the liaison between various support and engineering teams and executive office to lead problems to resolution.
+ Assist in building and maintaining support runbooks as it would relate to the executive support model.
+ Identify critical issues requiring immediate attention and effectively raise awareness to escalate to appropriate teams.
+ Maintain awareness of events occurring in the executive office that may require raising awareness to leaders for the coordination of additional support or technology.
+ Collaborate with cross functional teams to troubleshoot complex issues that are impacting executives' workflow.
+ Continuous engagement fostering open lines of communication with strong relationship building to provide seamless support experience.
+ Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
+ Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
+ Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
**Required Qualifications**
+ Minimum of 7 years end user support, supporting all levels of the organization and 2+ years with a focus of Executive/VIP level support.
+ Ability to provide hands on white glove support during changes and upgrades throughout the organization with a proactive approach.
+ Excellent verbal and written communication skills.
+ Excellent interpersonal and customer service skills.
+ Excellent reasoning, problem solving, and decision-making skills.
+ Strong analytical and problem-solving skills with a superior understanding of computer hardware and software systems.
+ Excellent time management skills.
+ Maintain a high level of professionalism, credibility, and patience with users at all levels of the business.
+ Experience handling sensitive executive data while maintaining strict confidentiality.
+ Ability to prioritize workload to focus on highest priority.
+ Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
+ Working knowledgeable in Agile methodologies and ITIL Framework
+ Ability to diagnose network connectivity from user device and/or jack ID or data port.
+ Ability to remotely image a desktop computer using Intune.
+ Experience with O365 applications, Azure, Intune, Autopilot and JAMF as well as Windows and MAC OS.
+ Experience troubleshooting Unified Telecommunication integrated platforms
+ Working experience leading training and support response models tailored to the Executive and VIP team members throughout organizational project and initiatives capturing adoption metrics and lessons learned.
**Preferred Qualifications**
+ Experience working in a healthcare or life sciences environment.
+ Experience working in a fast-paced environment support 1800+ end users
+ Working knowledge of ServiceNow and Okta Identity platform.
+ Bachelor's degree in computer science or related technology field is preferred.
+ Experience with conference room A/V technologies.
+ ITIL V3 or V4 experience
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Other**
+ This position requires on call rotation, periodic travel, some evenings, weekends and/or holidays.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
View Now
0
Pharmacy Tech Support / Call Center Representative (Remote)
75219 Dallas, Texas
IQVIA
Posted 9 days ago
Job Viewed
Job Description
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
View Now
1
Pharmacy Tech Support / Call Center Representative (Remote)
75219 Dallas, Texas
IQVIA
Posted 9 days ago
Job Viewed
Job Description
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
View Now
2
Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)
75219 Dallas, Texas
IQVIA
Posted 9 days ago
Job Viewed
Job Description
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Role Purpose:**
+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
**Job Responsibilities:**
+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
+ Quickly assess the user's issue and provides first level support for problem resolution
+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
+ Recognize operational challenges and suggest recommendations to management, as necessary
+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision
**Minimum Education & Experience:**
+ High School Diploma or equivalent
+ Pharmacy Technician experience required
+ HIPAA certified
+ Call center experience required (3+ years preferred)
+ Experience in medical claim processing is a plus
+ Bi-lingual (English/Spanish) is a plus
**The pay range for this role is $18.00 per hour.**
**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
View Now
3
US Tech - Workplace Support Engineer
75219 Dallas, Texas
PwC
Posted 9 days ago
Job Viewed
Job Description
**Specialty/Competency:** Infrastructure Engineering
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 20%
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.
In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Infrastructure Engineering team you will drive innovative technology into everything we deliver, facilitating that clients receive the right solutions to their biggest challenges. As a Manager you will aid end users experiencing issues with meeting space technology, demonstrating core knowledge of enterprise AV systems and effectively communicating with various stakeholders.
Responsibilities
- Drive innovative technology solutions for client challenges
- Support end users with meeting space technology issues
- Communicate effectively with diverse stakeholders
- Demonstrate proficiency in enterprise AV systems
- Lead teams in delivering exceptional technology services
- Foster collaboration to enhance service delivery
- Identify opportunities for technology-driven enhancements
- Secure alignment of technology solutions with client needs
What You Must Have
- High School Diploma
- 4 years of experience managing IT/AV operations, quality control, process improvement and compliance or 2 years of onsite AV technical support
What Sets You Apart
- Bachelor's Degree in Information Technology preferred
- Demonstrating technical acumen in AV collaboration technologies
- Exhibiting knowledge of enterprise network and security
- Organizing with vendors for technology maintenance
- Communicating effectively across various organizational levels
- Taking initiative in troubleshooting technology issues
- Monitoring system performance and resolving issues proactively
- Displaying proven development and planning skills
- Understanding network and Wi-Fi technology functionality
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $73,500 - $244,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 20%
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.
In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Infrastructure Engineering team you will drive innovative technology into everything we deliver, facilitating that clients receive the right solutions to their biggest challenges. As a Manager you will aid end users experiencing issues with meeting space technology, demonstrating core knowledge of enterprise AV systems and effectively communicating with various stakeholders.
Responsibilities
- Drive innovative technology solutions for client challenges
- Support end users with meeting space technology issues
- Communicate effectively with diverse stakeholders
- Demonstrate proficiency in enterprise AV systems
- Lead teams in delivering exceptional technology services
- Foster collaboration to enhance service delivery
- Identify opportunities for technology-driven enhancements
- Secure alignment of technology solutions with client needs
What You Must Have
- High School Diploma
- 4 years of experience managing IT/AV operations, quality control, process improvement and compliance or 2 years of onsite AV technical support
What Sets You Apart
- Bachelor's Degree in Information Technology preferred
- Demonstrating technical acumen in AV collaboration technologies
- Exhibiting knowledge of enterprise network and security
- Organizing with vendors for technology maintenance
- Communicating effectively across various organizational levels
- Taking initiative in troubleshooting technology issues
- Monitoring system performance and resolving issues proactively
- Displaying proven development and planning skills
- Understanding network and Wi-Fi technology functionality
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $73,500 - $244,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
View Now
4
ED Support Tech
75219 Dallas, Texas
Baylor Scott & White Health
Posted 2 days ago
Job Viewed
Job Description
**$1000 Sign on Bonus**
+ Emergency Room
+ Full Time
+ Days
+ Baylor University Medical Center- Dallas, TX.
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
+ Emergency Room
+ Full Time
+ Days
+ Baylor University Medical Center- Dallas, TX.
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
View Now
5
ED Support Tech Evenings
76099 Grapevine, Texas
Baylor Scott & White Health
Posted 3 days ago
Job Viewed
Job Description
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology. Essential Functions of the Role. Support, Medical Technician, Patient Care, CT Tech, Technical, Healthcare
View Now
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6
ED Support Tech Evenings
76051 Grapevine, Texas
Baylor Scott & White Health
Posted 2 days ago
Job Viewed
Job Description
**$1,000 sign on bonus (Based on eligibility)**
+ **Location/Facility -** Baylor Scott & White Medical Center - Grapevine
+ **Specialty/Department/Practice -** Emergency Department
+ **Shift/Schedule -** Full time evenings with three 12 hour shifts per week, 1:00 PM - 1:00 AM, & rotating weekends.
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
+ **Location/Facility -** Baylor Scott & White Medical Center - Grapevine
+ **Specialty/Department/Practice -** Emergency Department
+ **Shift/Schedule -** Full time evenings with three 12 hour shifts per week, 1:00 PM - 1:00 AM, & rotating weekends.
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
View Now
7
ED Support Tech Nights
76196 Fort Worth, Texas
Baylor Scott & White Health
Posted 2 days ago
Job Viewed
Job Description
**Location/Facility** Baylor Scott & White All Saints Medical Center - Fort Worth
**Specialty/Department/Practice:** **Emergency Department**
**Shift/Schedule** Full time NIGHTS, three 12-hour shifts per week with rotating weekends
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Specialty/Department/Practice:** **Emergency Department**
**Shift/Schedule** Full time NIGHTS, three 12-hour shifts per week with rotating weekends
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
View Now
8
ED Support Tech Nights
76196 Fort Worth, Texas
Baylor Scott & White Health
Posted 2 days ago
Job Viewed
Job Description
**Job Summary**
**Location: Baylor, Scott & White All Saints Medical Center, Ft Worth, TX**
**Specialty: Emergency Department**
**Shift/Schedule: Full-time nights, 3 twelve-hour shifts per week, rotating weekends**
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Location: Baylor, Scott & White All Saints Medical Center, Ft Worth, TX**
**Specialty: Emergency Department**
**Shift/Schedule: Full-time nights, 3 twelve-hour shifts per week, rotating weekends**
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.
**Essential Functions of the Role**
+ Helps in patient care duties. Collects data like vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake. Documents on appropriate forms.
+ Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider, and Nursing orders responsibly. Documents interventions according to Hospital protocol.
+ Provides direct technical care. Helps with mobility, toileting, feeding and other personal care needs.
+ Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory review.
+ Helps or transports patients to and from the department.
+ Helps in patient education. Consoles patients and family members and responds to their concerns.
+ Performs clinical coordination activities.
+ Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
**Key Success Factors**
+ Knowledge and expertise of nursing and patient care standards and procedures.
+ Relational skills required to interact effectively with patients and staff.
+ Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
+ Must be able to read, write and follow instructions and flow chart protocols.
+ Must be able to communicate thoughts clearly; both through speech and in writing.
+ General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
+ Corpsman Certificate preferred.
+ Emergency Medical Technician (EMT) preferred.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 1 Year of Experience
**CERTIFICATION/LICENSE/REGISTRATION -**
+ Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
View Now
9