700 Technical Documentation jobs in the United States

Company Overview:

MACOM designs and manufactures semiconductor products for DataCenter, Telecommunication and Industrial and Defense applications.Headquartered in Lowell, Massachusetts, MACOM has design centers and salesoffices throughout North America, Europe and Asia. MACOM is certified to theISO9001 international quality standard and ISO14001 environmental managementstandard.

MACOM has more than 65 years of application expertise withmultiple design centers, Si, GaAs and InP fabrication, manufacturing, assemblyand test, and operational facilities throughout North America, Europe, andAsia. Click here to view our facilities. In addition, MACOM offers foundryservices that represents a key core competency within our business.

MACOM sells and distributes products globally via a saleschannel comprised of a direct field sales force, authorized salesrepresentatives and leading industry distributors. Our sales team is trainedacross all of our products to give our customers insights into our entireportfolio.

Technical Documentation Specialist

This jobprovides support to our business unit experts by reviewing, revising andmaintaining technical documents that includes datasheets, application notes andproduct briefs.

Responsibilities:

• Proofread, edit and format documents in MS Publisher, Adobe InDesign and in FrameMaker
• Create graphs (MS Excel, Kaleida Graph)
• Create or edit/update schematics and drawings (MS Visio, MS Power Point, .)
• Works collaboratively with subject matter experts.

Requirements:

• 5 -10 years of experience in technical copy editing/documentation
• Experience in editing technical material
• Highly detail-oriented, multi-tasking, self-motivated individual with the ability to take pride and ownership over tasks while taking the initiative to complete both planned and last-minute projects
• Strong written and verbal communication skills
• Strong writing and technical editing skills
• Experience with MS Publisher, Adobe InDesign, FrameMaker, Agile
• Ability to prioritize and work on multiple projects
• Must work on-site in one of our USA offices

AdditionalQualifications:

• Experience working for a semiconductor, systems, or software company
• Experience with producing graphics is required
• Should be deadline driven and highly organized
• Time management, including the ability to organize and prioritize work to meet the needs of the organization.
• Ability to work independently on multiple high priority tasks
• Knowledge of the semiconductor industry or electronics is a plus.
• Experience working with Change Orders

EEO:

MACOM is an Equal Opportunity Employer committed to a diverseworkforce. MACOM will not discriminateagainst any worker or job applicant on the basis of race, color, religion, sex,gender identity, sexual orientation, national origin, age, disability, geneticinformation, veteran status, military service, marital status, or any othercategory protected under applicable law.

Reasonable Accommodation:

MACOM is committed to working with and providing reasonableaccommodations to qualified individuals with physical and mentaldisabilities. If you have a disability and are in need of a reasonableaccommodation with respect to any part of the application process please call or email Provide your name, phonenumber and the position title and location in which you are interested, andnature of accommodation needed, and we will get back to you. We also workwith current employees who request or need reasonable accommodation in order toperform the essential functions of their jobs.

Job DescriptionJob Description

Duties

1.    Develop technical manuals for equipment

2.    Writing install manuals

3.    Creating care packages

4.    Building Cut sheets

Skills needed

1.    Technical writing

2.    Cad skills

3.    Basic electrical knowledge

4.    Great communication skills

Objectives of this role

Develop comprehensive documentation that includes but not limited to:

o   Product Specification Sheets

o   Installation & Operation Manuals

o   Service Documents

• Gain a deep understanding of products and operation, and translate complex information into simple, polished, engaging content
• Write user-friendly content that meets the needs of target audience, turning insights into for end user success
• Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative methods for improvement

Responsibilities

• Research, outline, write, and edit content, working closely with various departments to understand documentation requirements
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation

Beneficial skills and qualifications

• Two or more years of experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter
• Experience in writing documentation and procedure manuals for various audiences
• Superb written communication skills, with a keen eye for detail
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
• Basic CAD skills / 3D modeling 
• Ability to handle multiple projects simultaneously

Company DescriptionAFB Manufacturing is a growing 75+ year old family-owned company with the energy of a 10-year-old on Adderall. AFB Manufacturing is an industry leader in our niche market, serving multi-billion dollar companies all over the world. Our specialty protects us from imports, so our team members have no job insecurity relating to offshore competition. We expanded our Garland, Texas manufacturing facility and capacity with all new CNC fabrication equipment in 2022, and the only thing we need are people who care about the quality of their work and want to learn and develop new skills as needs arise.Company DescriptionAFB Manufacturing is a growing 75+ year old family-owned company with the energy of a 10-year-old on Adderall. AFB Manufacturing is an industry leader in our niche market, serving multi-billion dollar companies all over the world. Our specialty protects us from imports, so our team members have no job insecurity relating to offshore competition. We expanded our Garland, Texas manufacturing facility and capacity with all new CNC fabrication equipment in 2022, and the only thing we need are people who care about the quality of their work and want to learn and develop new skills as needs arise.

Technical Documentation Specialist

This job provides support to our business unit experts by reviewing, revising and maintaining technical documents that includes datasheets, application notes and product briefs.

Responsibilities:

• Proofread, edit and format documents in MS Publisher, Adobe InDesign and in FrameMaker
• Create graphs (MS Excel, Kaleida Graph)
• Create or edit/update schematics and drawings (MS Visio, MS Power Point, )
• Works collaboratively with subject matter experts.

Requirements:

• 5 -10 years of experience in technical copy editing/documentation
• Experience in editing technical material
• Highly detail-oriented, multi-tasking, self-motivated individual with the ability to take pride and ownership over tasks while taking the initiative to complete both planned and last-minute projects
• Strong written and verbal communication skills
• Strong writing and technical editing skills
• Experience with MS Publisher, Adobe InDesign, FrameMaker, Agile
• Ability to prioritize and work on multiple projects
• Must work on-site in one of our USA offices

Additional Qualifications:

• Experience working for a semiconductor, systems, or software company
• Experience with producing graphics is required
• Should be deadline driven and highly organized
• Time management, including the ability to organize and prioritize work to meet the needs of the organization.
• Ability to work independently on multiple high priority tasks
• Knowledge of the semiconductor industry or electronics is a plus.
• Experience working with Change Orders

EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, military service, marital status, or any other category protected under applicable law.

Reasonable Accommodation: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1- or email Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs.

Job Title: Technical Documentation SpecialistJob Description
We are seeking a Technical Documentation Specialist to join our dedicated Technical Documentation department. This role is customer-facing and focuses on creating, managing, and maintaining clear, accurate, and compliant documentation that supports our customers and internal teams.
Responsibilities
+ Create, manage, and maintain technical documentation to ensure clarity and compliance.
+ Provide administrative support and contribute to documentation and reporting processes.
+ Utilize Microsoft Excel and other software for data entry and clerical tasks.
+ Engage in effective communication with customers to enhance customer service and order fulfillment.
+ Demonstrate problem-solving skills and initiative in daily tasks.
+ Handle filing, scanning, and document management efficiently.
Essential Skills
+ Proficiency in documentation and reporting.
+ Strong administrative skills, including data entry and clerical tasks.
+ Expertise in Microsoft Excel and Outlook.
+ Excellent communication and customer service skills.
+ Ability to manage tasks with urgency and flexibility.
Additional Skills & Qualifications
+ High School diploma or equivalent; a bachelor's degree is preferred.
+ No certification required.
+ Good personality and initiative.
+ Potential to grow into management and leadership roles based on work ethic and aptitude.
Work Environment
This position is onsite with working hours from 8 AM to 5 PM PST or 8:30 AM to 5:30 PM PST.
Pay and Benefits
The pay range for this position is $21.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oxnard,CA.
Application Deadline
This position is anticipated to close on Jul 25, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.

Technical Documentation Manager
Astronics Subsidiary Waukegan, IL & Lake Zurich IL
Location Astronics CSC
Description
Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the experienced, global market leader for in-flight entertainment and connectivity (IFEC) solutions for aircraft. As a systems certification provider, Astronics CSC has worked on over 100 projects for industry partners to upgrade commercial and business aircraft with new passenger power systems, IFEC navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. The company now employs over 300 employees, and is a six-time recipient of Chicagos Best and Brightest Employers to Work For award.
**Summary:**
Write and review engineering design and certification-related documents and reports, ensuring compliance to internal specifications and industry standards. Lead and train the Technical Documentation Team, with guidance from the responsible director.
**Essential Duties and Responsibilities:**
The essential duties and responsibilities include the following, other duties as assigned.
+ Manage day-to-day activities of a team of technical writers creating design and certification related documents and reports.
+ Train new technical writers and provide ongoing guidance.
+ Balance the writing of assigned technical documents with reviewing documents and providing feedback to team members on their deliverables.
+ Provide effort and schedule estimates to development PMs.
+ Schedule and track document creation through release according to communicated timelines, paying strict attention to project deadlines.
+ Understand and analyze industry specifications, standards, requirements, and drawings (especially DO-160, Airbus ABDs and 4420M1F000200, Boeing D6-36440).
+ Review document drafts written by the tech writing team for formatting, writing mechanics, content, and technical issues. Provide redline edits back to team for incorporation.
+ Improve 'first pass yields' by instilling in the team a passion and drive to improve the quality of their work products, reducing or eliminating the need for iterative review cycles.
+ Develop strong, cooperative, working relationships with technical writers, engineers, testers, project managers, engineering managers, and upper management.
+ Attend project meetings to report on status, and to understand information and changes impacting technical documentation.
+ As time permits, clean up engineering team documents, as requested.
+ Handle changing priorities and juggle multiple projects.
+ Submit documents for ECO routing; Perform ECO reviews as '2nd Engineer'; Update documents per ECO redlines for document release; Perform ECO check/close reviews.
+ Deliver documents on customer templates directly to customers.
+ Communicate status to, and perform issue resolution for, Astronics management and internal/external customers.
+ Improve documentation processes and incorporate tools for greater efficiency.
+ Responsible for implementing and complying with all ethical and legal compliance requirements.
+ Authority for personnel actions.
**Supervisory Responsibilities**
Supervise direct reports on day-to-day activities. Assign work, track progress review and approve deliverables created by matrixed reports.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
**Required:**
+ Bachelor's degree, or higher, in an Engineering, Science, or Math related field.
+ Expertise with MS Word, especially in manipulating and debugging formatting and styles.
+ Experience with MS Excel and Visio.
+ 3+ years of experience working directly with engineering development teams.
+ 3+ years of technical writing experience in a highly regulated industry (Aerospace, medical, and/or military).
+ 3+ years of team management experience in a highly regulated industry (Aerospace, medical, and/or military).
+ 3+ years of project management experience.
+ Expert in English grammar; expert in written and spoken English. Top notch writing skills a must.
+ Working knowledge of JIRA.
+ Very strong analytical skills.
+ Working knowledge of ISO/9001/14000/13485 and AS9100 processes.
**Preferred:**
+ Experience with Adobe FrameMaker a plus.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment may be required when working in designated areas. The noise level in the work environment is moderate.
**Astronics CSC offers a competitive benefit package which is available to full-time employees. Part-time employees may be eligible on a pro-rated basis for the benefits listed.**
+ **Stay Healthy** - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity.
+ **Save for the Future** - 401K & Employee Stock Purchase Plan
+ **Find Balance** - Employee Assistance Program & Wellness Program
+ **Time for You** - Generous Paid Time Off, Paid Holidays and Paid Parental Leave
+ **Professional Growth** - Tuition Reimbursement Program
An offer of employment is contingent on successfully passing a drug test and background check, and applicants who do not successfully pass both the drug test and background check will not be considered for employment.
**Accommodation Request**
Astronics CSC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail or call: . We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Position Requirements
See above.
Full-Time/Part-Time Full-Time
About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics.
We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.
EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
This position is currently accepting applications.

**Job Description**
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an experienced Manager, Technical Documentation to fill this hybrid role which can be based out of our Seattle or Miami offices. In this critical role you'll be responsible for the technical documentation and ships drawings control across the Holland America Line & Seabourn fleet of 17 vessels, ensuring that fleet technical documentation and drawings remain compliant and current across the organization. Essential functions include managing OEM service bulletins, developing and coordinating technical drawing updates, and overseeing the shoreside technical library.
You'll work closely with other operating brands, corporate teams, shoreside directors and executive leadership, the Holland America Line and Seabourn ships management teams, to develop and align document management systems. The main objectives of the position include managing internal processes, effective management of change, and ensuring compliance with Class/Flag requirements. The ideal candidate will have strong organizational skills, experience in technical documentation management, and the ability to work collaboratively with various departments.
Here's a summary of what Holland America Line is looking for in its Manager, Technical Documentation. Is this you?
**Responsibilities**
+ Technical Documentation Management: Ensure all technical documentation and ship drawings are compliant and current. Own technical documentation, manage and control drawings and documentation effectively. Work with multiple ship classes across the HAL and SBN brands, adding complexity due to the different designs and documentation requirements for Ocean and Expedition vessels.
+ Process and Change Management: Manage internal processes and documentation of changes, ensuring all processes are followed and documents are effectively retained, contributing to organizational efficiency and compliance. Adhere to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures, and control-related responsibilities for financial data.
+ Collaboration and Coordination: Collaboration and coordination are key aspects of this role. Work closely with other operating brands, corporate teams, and ship's management teams to develop and align document management systems. Liaise with ship's management teams to maintain drawings and documentation and collaborate with Class/Flag to implement changes. Ships officers will communicate directly with the Manager, Technical Documentation to ensure the accuracy and compliance of ship drawings and documentation.
+ Centralized Documentation Control: Centralized documentation control is another critical responsibility. Collect and manage all OEM service bulletins in a central location, oversee the shore side technical library, and develop central management and coordination of technical drawing updates. Ensure drawing updates from the fleet are stored in a centralized filing system.
+ Project Documentation and Certification: For project documentation and certification, collect final technical project drawings, commissioning data, and certification. Ensure all data is stored in the centralized filing system and that documentation is complete and accurate, supporting regulatory compliance and operational excellence.
+ Perform other duties as needed.
**Requirements**
+ Degree in Naval Architecture or Ship Construction.
+ 5+ years Cruise ship / Naval Architect experience.
+ Strong interpersonal skills and relationship building.
+ Strong project management, communication, coordination capabilities.
+ 5 years shipboard experience / AutoCAD / understanding of SOLAs requirements.
+ Knowledge of current/impending marine regulations, legislation, SOLAS.
+ Marine equipment and systems technical knowledge.
+ Experience with Office 360 including MS project.
+ Preferred AMOSW experience.
+ Must be able to work independently with senior officers on board our ships.
+ Must be comfortable to liaise independently with authorities including Flag state & Classification societies.
+ Must be able to work effectively with multiple teams within the shore organization.
+ Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
**Please note that this is a hybrid position based in Seattle, WA or Miami, FL. Candidates must be comfortable coming into the office 3 days/week (Tuesday-Thursday).**
**What You Can Expect**
+ Cruise and Travel Privileges for You and Your Family
+ Health Benefits
+ 401(k)
+ Employee Stock Purchase Plan
+ Training & Professional Development
+ Tuition & Professional Certification Reimbursement
+ Rewards & Incentives
+ Base Salary Range: $83,200.00-$112,300.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
**Our Culture. Stronger Together**
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ** America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
**Americans with Disabilities Act (ADA)**
Holland America Line will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
**#HAL**

WHO WE ARE:

At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day.

HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors.

WHAT WE DO:

HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve.

Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve.

Each day, our software products and our people are making a difference.

OUR PEOPLE MATTER MOST:

Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include:

• Generously sponsored Medical Insurance
• Fully paid premiums on dental, vision, life, and disability insurance.
• Generous 401k matching program (100% match up to 6%)
• Tuition and Certification reimbursement
• Open PTO policy

Join us!

WHO WE ARE HIRING: Technical Documentation Specialist

WHAT YOU WILL DO:

Our Technical Documentation Specialist will poses demonstrated ability to perform well under pressure, have a can-do attitude and be willing to solve difficult problems. You will have a strong command of the English language, a deep understanding of technical environments, and be excellent with both oral and written communication.

Essential Duties and Responsibilities:

• Ability to analyze and present technical information to a variety of audiences, including technical experts, management, and the public.
• Experience creating and/or reviewing and editing documentation such as user guides, technical guides, templates, training materials, program plans, fact sheets, status reports (daily, weekly, monthly, quarterly), etc.
• Lead large, high-profile, or high-risk internal or customer-facing initiatives and projects and may serve as a resource for the program on corporate initiatives.
• Facilitate meetings, conference calls, and presentations across all levels of the organization that may include the customer and its contractors.
• Perform administrative activities associated with projects including scheduling, creating of the meeting documentation, forecasting efforts, status reporting, etc.
• Collaborate with cross-functional teams and subject matter experts to update or create high-quality program documentation: customer deliverables, plans, presentations, standard operating procedures, metrics/measures, requirements, spreadsheets, etc.
• Record, edit, proofread material for purpose, clarity, completeness, grammar, and consistency between documents.
• Revises, rewrites, or reorganizes written materials to ensure conformance with customer requirements as well as corporate standards.
• Ability to multi-task and be flexible, work in a changing environment, and must be able to handle demands of managing concurrent projects of various size and scope and complete high-quality work.
• Compile with program security requirements and adheres to ethical business standards and practices.
• Maintain knowledge and documentation of operational and system processes.
• Participate in the administration of project and program contract activities, including preparation for internal and external meetings.
• Collaborate with internal and external teams to define problems and implement solutions.
• Create, review, and present program documents, including requirement traceability matrices, business and software specifications, process flows, and test cases.
• Document complex program and system needs for both technical and non-technical audiences.

WHAT YOU WILL NEED:

Minimum Qualifications:

• Expertise with Microsoft Office Software (Word, Excel, PowerPoint, Visio, SharePoint, Smartsheet, MS Project, Control Center and O365)
• 3+ years of experience as a Business or Systems Analyst
• 3+ years documenting business processes and/or system specifications
• Attention to detail and the ability to maintain accuracy

Preferred Qualifications:

• Bachelor's degree in a related field.
• 3+ years of experience as a Business or Systems Analyst in healthcare, HHS, CMS, MMIS or like, preferred.
• Must be able to multi-task and be flexible and detail oriented while understanding the broader organizational objectives and strategies.
• Selected candidates will be required to submit examples of business writing.
• Experience with state or government clients highly preferred

Applicants for employment in the US must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the United States.

EEO Statement

HHS Technology Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

HTG Pay Transparency

At HHS Technology Group (HTG) compensation is based on many factors including but not limited to a candidate's education, training, industry specific experience, technological background, personal skills, expected quality and quantity of work, external market and internal value analysis including seniority and merit systems, as well as internal pay structure and internal tier alignment. Annual salary is just one aspect of HTG's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, HTG provides a generous package of benefits to employees, including comprehensive health insurance coverage, life and disability insurance, a retirement savings plan with 6% match, an emergency savings plan with matching, unlimited paid holidays, and paid time off, and educational reimbursement. Compensation ranges may differ based on these factors but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. HTG complies with regulatory minimum wage rates and exempt salary thresholds in all instances.

Our client, a leader in technology services, is seeking a Technical Documentation and Support Specialist to join their team. As a Technical Documentation and Support Specialist, you will be part of the Business Services team supporting the AI Translator initiative. The ideal candidate will have strong communication skills, excellent organizational abilities, and a keen attention to detail, which will align successfully in the organization.

Job Title: Technical Documentation and Support Specialist

Location: Remote (PST hours)

Pay Range: $43 - $47/hr on W2

What's the Job?

• Manage communications through central service desk aliases and classify emails from customers.

• Validate quality issues and create appropriate work items for tracking and resolution.

• Provide tier 1 responses to customer support channels and prepare analytics on support metrics.

• Collaborate with Subject Matter Experts to curate content addressing customer inquiries.

• Monitor industry trends and identify areas for process improvements and documentation enhancements.

What's Needed?

• 3-5 years of experience in a technical support or similar role.

• Proficiency in using service APIs and creating applications using .Net, Python, or Java.

• Strong business acumen and analytical skills to understand customer and market trends.

• Outstanding written and verbal communication skills for technical documentation.

• Experience in website management, technical writing, or marketing is preferred.

What's in it for me?

• Opportunity to contribute to the improvement of translator services and documentation quality.

• Engage with a diverse team of professionals in a supportive remote environment.

• Gain exposure to cutting-edge technology and industry trends.

• Possibility for contract extension based on performance and project needs.

• Flexible working hours to maintain a healthy work-life balance.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leader in technology services, is seeking a Technical Documentation and Support Specialist to join their team. As a Technical Documentation and Support Specialist, you will be part of the Business Services team supporting the AI Translator initiative. The ideal candidate will have strong communication skills, excellent organizational abilities, and a keen attention to detail, which will align successfully in the organization.

Job Title: Technical Documentation and Support Specialist

Location: Remote (PST hours)

Pay Range: $43 - $47/hr on W2

What's the Job?

• Manage communications through central service desk aliases and classify emails from customers.
• Validate quality issues and create appropriate work items for tracking and resolution.
• Provide tier 1 responses to customer support channels and prepare analytics on support metrics.
• Collaborate with Subject Matter Experts to curate content addressing customer inquiries.
• Monitor industry trends and identify areas for process improvements and documentation enhancements.

What's Needed?

• 3-5 years of experience in a technical support or similar role.
• Proficiency in using service APIs and creating applications using .Net, Python, or Java.
• Strong business acumen and analytical skills to understand customer and market trends.
• Outstanding written and verbal communication skills for technical documentation.
• Experience in website management, technical writing, or marketing is preferred.

What's in it for me?

• Opportunity to contribute to the improvement of translator services and documentation quality.
• Engage with a diverse team of professionals in a supportive remote environment.
• Gain exposure to cutting-edge technology and industry trends.
• Possibility for contract extension based on performance and project needs.
• Flexible working hours to maintain a healthy work-life balance.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.