Senior Technical Support Engineer

27497 Greensboro, North Carolina HonorVet Technologies

Posted 22 days ago

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Job Description

Job Title: Senior Mechanical Engineer
Location: 7900 National Service Rd Greensboro NC USA 27409
Duration: 12+ months
Pay rate: $56.00/hour.
Shift: Standard shift

Summary:
  • 5 years relevant experience in Technical Support Engineer work focuses on provide specialized technical assistance to dealers and Volvo Group stakeholders to facilitate resolution to complex product technical concerns and workshop tools.
  • May provide onsite training for customer support personnel.
  • On Senior level applies advanced knowledge typically obtained through education and work experience.

Responsibilities may include:
  • Managing projects / processes, working independently with limited supervision.
  • Coaching and reviewing the work of lower-level professionals.
  • Problems faced are difficult and sometimes complex.
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PwC Tech-Technical Lead Engineer

27413 Greensboro, North Carolina PwC

Posted 14 days ago

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Job Description

**Specialty/Competency:** IFS - Information Technology (IT)
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 20%
At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures.
Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working in this area, you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Information Technology Operations team you are responsible for the management and development of IT applications, focusing on their impact on business strategies and productivity. As a Senior Manager, you oversee large projects and innovate processes, maintaining operational excellence while interacting with clients at a senior level to drive project success. You utilize your knowledge in application integration across multiple technology platforms, engage in cloud application development, and manage a diverse team of developers, contributing to the strategic direction of application development.
Responsibilities
- Lead and manage the development of IT applications to align with business strategies
- Guide large-scale projects, promoting innovative processes and operational excellence
- Interact with clients at a senior level to secure project success
- Utilize proficiency in integrating applications across various technology platforms
- Engage in the development of cloud-based applications
- Oversee and mentor a diverse team of developers
- Contribute to the strategic direction of application development
- Foster an environment that encourages innovation and peak performance
What You Must Have
- High School Diploma
- 6 years of experience in progressive roles focused on managing and building information technology applications and its overall impact on business strategies and productivity
What Sets You Apart
- Bachelor's Degree in Computer Applications, Computer Programming preferred
- Leading application integration across multiple technology platforms
- Engaging in cloud application development in Azure and Databricks
- Specializing in Python package and project management tools
- Enabling CI/CD with Azure DevOps and Git
- Building resilient data models and architectures
- Managing Slowly Changing Dimensions (SCD) in data
- Integrating with enterprise Identity and Access Management (IAM)
- Utilizing Data Integration Tools like ADF and API Management
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $91,000 - $321,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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