398 Technical Positions jobs in Moore

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven.
Our dry pet food factory, located just 10 miles from downtown, has been a production facility for over 50 years. As producers of iconic brands such as Dog Chow®, Puppy Chow®, and Beneful®, we contribute to the well-being of pets in the community and nationwide. Our factory is also doing our part to care for the environment we share, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. OKC offers the best of both worlds-the amenities of a big city with a small-town feel, where you can enjoy a variety of affordable activities, thanks to the temperate weather and low cost of living. Join us in Oklahoma City, where together, we create a brighter future for pets.
As a Controls Technical Specialist I, you'll be responsible for troubleshooting, maintaining, and enhancing the accuracy, reliability, and system control's data credibility of PLC and PC-based automation systems. Oversee PLC upgrades and wiring modifications on production equipment and as you work collaboratively with our maintenance team to troubleshoot and support production line modifications.
+ Perform troubleshooting of automation systems and provide instrumentation, PLC, and HMI/SCADA software and hardware support to the maintenance staff.
+ Execute plant projects and capital projects from conception through completion.
+ Maintain an up-to-date and complete set of as-built electrical and controls documentation.
+ Coordinate and implement control system software upgrades.
+ Perform Network Administration and Data Administration tasks for networked, PC-based control systems-related equipment.
+ Develop, read, and interpret all electrical schematics, wiring diagrams and programs essential to plant operation and provide updates as necessary.
**Requirements**
+ High School Diploma or GED equivalent
+ 3+ years of applicable experience in PLC software and hardware troubleshooting and/or PC-based HMI systems
+ OR
+ Associate's Degree in a technical discipline
+ 1+ year of applicable experience in PLC software and hardware troubleshooting and/or PC-based HMI systems
**Other**
+ Day shift. On call required. Occasional weekend or holiday work required.
The approximate pay range for this position is $62,000-$83,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills, and abilities as well as geographic location.
**Requisition ID:**
353957
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at .

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven.
Our dry pet food factory, located just 10 miles from downtown, has been a production facility for over 50 years. As producers of iconic brands such as Dog Chow®, Puppy Chow®, and Beneful®, we contribute to the well-being of pets in the community and nationwide. Our factory is also doing our part to care for the environment we share, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. OKC offers the best of both worlds-the amenities of a big city with a small-town feel, where you can enjoy a variety of affordable activities, thanks to the temperate weather and low cost of living. Join us in Oklahoma City, where together, we create a brighter future for pets?
As a Controls Technical Specialist II, you'll be responsible for troubleshooting, maintaining, and enhancing the accuracy, reliability, and system controls data credibility of PLC and PC-based automation systems. Oversee PLC upgrades and wiring modifications on production equipment and as you work directly with our maintenance team to troubleshoot and support production line modifications?
+ Execute plant projects and capital projects by providing programming and electrical support through conception to completion.
+ Implement control systems software upgrades.
+ Configure, program, and troubleshoot Programmable Logic Controls (PLC).
+ Perform troubleshooting of automation systems and provides instrumentation, PLC, and HMI/SCADA software and hardware support and training to the plant maintenance personnel.
+ Perform Preventive Maintenance for controls and organize electrical/control parts inventory.
**Requirements**
+ Associate or technical degree in a related technical discipline
+ 5+ years of applicable experience in PLC software and hardware troubleshooting and/or PLC-based HMI-systems
**Other**
+ Day shift. On call required. Occasional weekend or holiday work required.
The approximate pay range for this position is $74,000-$103,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills, and abilities as well as geographic location.
**Requisition ID:**
351707
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at

At Jacobs, we don't settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we?look into?the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference?
Jacobs is seeking a dynamic Regional Technical Specialist to join our team as a Water Operator Trainer of the Operations Management & Facilities Services (OMFS) business. As a Water Operator Trainer, you'll assume a leading role on developing and promoting Water Operator training. Additionally you will lead online and in-person training sessions with Operations staff at our Drinking Water facilities. You will also assist with the startup, development of operational guides and perform training and performance evaluations for new facilities. You'll also analyze process control procedures and recommend changes where needed; prepare monthly reports to the Director of Technical Specialists on utilization, work summaries and work projections; review designs for operability; perform project follow up reviews to determine client satisfaction with past service and develop recommendations on the need for future service; and prepare or assist in the preparation of proposals.
Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Operations Management projects, together.
**this position will require up to 50% travel.
#omfs #ourjacobs #bia #challengeaccepted
- Ten (10) years of experience in operation and maintenance of water/wastewater treatment plant facilities; or 7 years of experience with a Bachelor's Degree.
- Water/Wastewater Operator Certification at the highest level required by resident State, or ability to obtain within one year of employment
- Drinking water experience or license is required
- Experience in budget preparation and financial accountability
- Four (4) years of experience in a supervisory capacity
- Experience with technical writing, prepare and give presentations
- Proficient with Microsoft Office Suite
- Ability to travel up to 50% of the time
- Valid State Driver's License with no major infractions
Ideally, You'll Also Have:
- Bachelor's Degree
- Water Process Database experience (HACH Wims)
- Extensive knowledge of methods to reduce operating costs of a treatment plant through efficiency in energy consumption, chemical addition, staffing strategies and solids disposal
- Previous successful experience providing staff leadership, communication, staff assignments, and developing staff capabilities
- Excellent oral and written communications, self-motivation, team-oriented work practices, and strong technical problem-solving skills
Working Conditions & Physical Requirements
The work area can involve a working environment indoors, as well as, outdoors which could cause exposure to outdoor elements; proper environmental attire will be required. Some areas can have loud noise, active machinery, high pressure fluid systems, electrical equipment, confined spaces, heights and depths, fumes, air borne particles, noxious gases, pathogens and various chemicals. Safety is of the utmost importance. The use of appropriate safety equipment will be mandatory in these areas to prevent hazardous contact.
Must be able to sit, stand, stoop, twist and bend at the waist, turn, kneel, squat, raise arms above shoulder height, grasp, reach, perform repetitive hand movements and fine coordination when preparing reports and using a computer keyboard, have vision sufficient to read computer screens, printed documents and operate office equipment, have hearing in the normal range with or without correction. In an 8-hour time period must be able to transport self across the facility, ascend and descend stair steps, lift objects up to 50 pounds from floor level to waist height, wear and use appropriate safety equipment.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

**Overview**
GovCIO is currently hiring for a Technical Writer to produce technical documentation in support of the Agile Communications Package.
**This position will be located in San Antonio, TX and will be a hybrid position.**
**Responsibilities**
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
+ Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
+ Gathers information through research, statistical reports and interviews with technical staff.
+ Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
+ Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.
+ Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
**Qualifications**
High School with 3 - 6 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: NONE REQUIRED TO START; must be eligible for Secret with the ability to upgrade to TS/SCI
+ Experience collaborating with engineering teams to write clear and accurate technical documentation
+ Understanding of network architecture, databases, and AI/ML sufficient to document configurations
+ Experience creating diagrams and graphics
Preferred Skills and Experience
+ Experience with ServiceNow
+ Good communication skills to manage stakeholders
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $55,000.00 - USD $60,000.00 /Yr.
Submit a referral to this job ( _US-Remote_
**ID** _2025-6231_
**Category** _Information Technology_
**Position Type** _Full-Time_

**Overview**
Technical Manager (MMAC-2025-22506):
Bowhead seeks to network with a Technical Manager for an upcoming proposal effort in Oklahoma City, OK. If awarded thecontract provider is to supply test equipment maintenance and calibration support for the National Airspace System (NAS), and to other government agencies in accordance with terms outlined in interagency agreements and service orders.
**Responsibilities**
Job Duties to include but not limited to:
+ Shall be responsible for the management and coordination of contract performance, and for providing technical guidance and supervision of all assigned Contractor personnel.
+ Shall serve as the Contractor's central point of contact with the FAA COR in all matters related to contract performance.
+ Tasks shall include but are not limited to:
+ Central Point of Contract for the CO/COR
+ Developing and maintaining program management plans including the Staffing Plan, Quality Control Plan, Transition-In Plan, and Transition-Out Plan.
+ Managing the program for the Contractor.
+ Maintain the appropriate staffing level required by the Government.
+ Provide day-to-day supervision for Contractor's employees.
+ Notify Government point of contract no later than 30 minutes after shift begins when Contractor employees are not going report.
+ Coordinate with COR on any Comp or OT requirements.
+ Resolve discipline problems with Contractor's employees.
+ Shall ensure that sufficient Contractor employees are present to accomplish the work in accordance with the PWS and other terms and conditions of the contract during the hours 6:00 a.m. - 4:30 p.m., which is considered prime operating hours.
+ Other duties as assigned
**Qualifications**
+ An Associate's degree or its equivalent in Electronic, Software, Electrical or Mechanical Technology is required.
+ Precision Measurement Equipment (PME) certification from a Military Technical School, or Associate of Applied Science (A.A.S.) degree in electronics, or certified PME training record
+ At least ten years' experience in managing a metrology laboratory activity and supervising a technical staff including technicians.
+ At least five years personal experience in metrology support for test equipment is required.
+ Experience in managing and providing metrology support for NAS systems is highly desired.
+ Knowledge of FAA systems and equipment is highly desired.
+ Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
+ Ability to communicate effectively with all levels of employees and outside contacts
+ Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
+ Must be able to lift up to 50 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Public Trust level. US Citizenship is a requirement for Public Trust clearance at this location.
#LI-BG1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community ( to receive updates on new opportunities and future events.
**ID** _2025-22506_
**Category** _Program/Project Management_
**Location : Location** _US-OK-Oklahoma City_
**Clearance Level Must Be Able to Obtain** _Public Trust (NAC)_
**Minimum Clearance Required** _Public Trust (NAC)_
**Travel Requirement** _Less than 10%_

Description

As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).

ESSENTIAL FUNCTIONS:

• Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.

• Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.

• Access knowledge bases and resources on the Internet to aid in problem resolution.

• Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.

• Develops help sheets and frequently asked questions lists for Solutions knowledge base.

ADDITIONAL FUNCTIONS:

• Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• Associate's degree in related field or an equivalent combination of experience and education is required.

Experience:

• Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.

• Application support experience with Office 365 products with an emphasis on Word and Excel.

• Experience with DMS/FileSite a plus.

Knowledge, Skills, & Abilities:

• Working knowledge of network and local PC diagnostic utility tools.

• Exceptional written and oral communication skills.

• Ability to work in a fast-paced team environment.

• Exceptional customer service orientation.

• Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.

• Ability to absorb and retain information quickly.

• Ability to effectively prioritize and execute tasks in a high-pressure work environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

• Las Vegas: $60,000 to $5,000

• Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000

• Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000

For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

A bit about us:

Managed IT Services company where we take pride in helping our clients with their IT needs.

Why join us?

Great culture, benefits and career opportunities.

Job Details

Job Details:

We are seeking a dynamic and experienced Help Desk Technician to join our fast-paced and innovative tech team. This is a unique opportunity to utilize your technical skills in a high-energy, challenging, and rewarding environment. As a Help Desk Technician, you will be the first line of defense, providing technical support to our customers and ensuring they have the best possible user experience. This role involves managing and resolving technical issues, maintaining our IT systems, and providing excellent customer service. If you are a tech-savvy problem solver with excellent communication skills, we would love to hear from you!

Responsibilities:

1. Provide first-level contact and problem resolution for all users with hardware, software, and application problems.
2. Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases.
3. Document all customer interactions and resolutions in the existing case management systems.
4. Act as a liaison between customers and internal support staff to assure accurate problem interpretation. Maintain communication with customers during the problem resolution process.
5. Conduct remote troubleshooting and provide clear instructions to end-users.
6. Test alternative pathways until you resolve an issue.
7. Direct unresolved issues to the next level of support personnel.
8. Follow up with clients to ensure their systems are functional.
9. Report customer feedback and potential product requests.
10. Help create technical documentation and manuals.

Qualifications:

1. Proven work experience as a Help Desk Technician or other customer support role for a minimum of 5 years.
2. Tech savvy with working knowledge of office automation products, databases and remote control.
3. Good understanding of computer systems, mobile devices, and other tech products.
4. Ability to diagnose and resolve basic technical issues.
5. Proficiency in English with excellent communication skills.
6. Customer-oriented and cool-tempered.
7. BSc/BA in IT, Computer Science or relevant field.
8. Professional certification (e.g., CompTIA A+) will be an advantage.
9. Experience with Remote Desktop Troubleshooting is a must.
10. Ability to work in a fast-paced environment and prioritize work to meet deadlines.

If you are passionate about technology, constantly seeking to learn and improve your skill set, then you are the type of person we are looking for! We are offering superb career growth opportunities, great compensation, and benefits.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.