36 Technical Roles jobs in Troutdale

Inside the Role

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $58,000 - $75,000 USD

Pay offered dependent on knowledge, skills, and experience

Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off.

What You Drive at DTNA

• Manage incoming and outgoing customer calls

• Answer phones from customers professionally by responding to customer inquiries and complaints.

• Research required information using available resources.

• Follow communication "scripts" when handling different topics

• Identify customers' needs, clarify information, research every issue and provide solutions

• Resolve customer inquiries for part and order status using case management tool and SAP

• Work internally with cross functional partners to ensure accurate communication on customer orders

• Timely communication on dealer cases (Case management tool)

• Build rapport with the dealer network and internal partners through professional and standardize communication

• Support internal partner needs regarding inquiries relating to order status

• As a customer service role, professionalism and adherence to the standard process is required to ensure customer experience is maintained

• Participate in continuous improvement projects as needed

Knowledge You Should Bring

• Bachelors degree from an accredited university with 0 years of relevant experience required OR 2 years of relevant experience in lieu of a degree required

• Self-motivated, proactive individual that proactively seeks alternatives when faced with obstacles

• Strong communication skills, both written and verbal, to be able to independently communicate to customers.

• Ability to adapt quickly to change

• Strong desire to provide excellent customer service to external customers

• Strong experience with computer applications, such as MS outlook, excel and PowerPoint

Exceptional Candidates Might Have

• 1+ years call center experience

• 2+ years in a direct customer service environment

• 1+ years of supply chain experience

• SAP knowledge

• Salesforce knowledge

• Five9 knowledge

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Schedule Type:

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at or toll free . For TTY/TDD enabled call or toll free .

Vestas invites you to be part of the renewable energy revolution. As a leader in wind energy, we are shaping a sustainable future through innovative solutions. Explore professional development within an interactive, cooperative atmosphere that recognizes and values your participation.

Construction Technical Support Specialist - Remote Position

The Installation Performance and quality group is primarily a support function for the construction projects in Vestas. The Construction Technical Support Specialist is a support function for the Construction Team and Installation Performance Management, with tasks ranging from onsite support, tooling support, CIM assistance, Engineering interface, and a variety of onsite or remote meetings. Expected minimum 50% travel and work on location at the construction project.

Responsibilities:

• Act as an interface between Construction and Engineering via Construction related TSL tickets.
• Develop and modify documentation for complex and new tasks.
• Communicate pertinent information to key stakeholders.
• Perform advanced problem analysis and diagnostics to include use of technical documentation and advanced tools e.g. VOB/SQL/VDAT/VOT/GLD etc.; use root cause analysis/fish bone/DMAIC to report and resolve technical issues.
• Execute and perform most work tasks effectively using technical skills according to undefined parameters due to complexity of technical matters and follow procedures when defined; review documentation, processes and procedures for applicability and accuracy; submit recommendations to appropriate site or department managers.
• Identify the need to and will collaborate across internal departments to resolve customer and/or site level inquiries.
• Assist in technical meetings with the customer and/or BoP to represent Vestas from the field perspective as needed.
• Support efforts to ensure that high installation quality is maintained by Vestas project team and Vestas contractors. This will include verifying SWIs are followed, procedures completed in their entirety, and control measures are in place.
• Follow-up of project-related engineering issues onsite to ensure execution excellence.
• Internal follow-up of internal project related requests and processes, such as facilitating documentation requests, assisting with long-term storage, ECRs, etc.
• Support efforts to ensure that QSE requirements and guidelines are adhered to at project sites by performing both quality and safety walks.

• Minimum 5 - 7 years' experience in the wind industry is beneficial.
• Current with all Vestas training and/or ability to complete training requirements.

• Firsthand experience in construction documentation / Job Book review essential.
• Effective communication skills, oral and written.
• Solid organizational skills.
• Thorough attention to detail and ability to follow directions.
• Effective interpersonal and customer relations skills.
• Demonstrated advanced use of VOB data collection and Vestas-specific diagnostic systems.
• Proficient with the Microsoft Office Suite, including Word, Excel, PowerPoint, OneNote.
• Proficient with use of Procore.
• Experienced in installation activities, mechanical completion walkdowns, commissioning, leak checks, and problem solving.
• Good understanding of general contract elements and language interpretation including scope, milestones, payment terms and documentation.
• Working knowledge of the typical project construction schedules and budgets.

• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision
• Generous Flexible Time Off (FTO) policies
• Great 401(k) plan (with employer match)
• Tuition assistance

Technical Support Specialist I page is loaded Technical Support Specialist I Apply remote type Hybrid locations Portland, OR US time type Full time posted on Posted 4 Days Ago time left to apply End Date: July 19, 2025 (3 days left to apply) job requisition id DT-14881 Inside the Role The responsibility of the Dealer Support Team (DST) is to assist our dealer network with all parts order inquiries. We are a customer facing team that collaborates cross-functionally with multiple DTNA teams in order to resolve customer issues and inquiries relating to Aftermarket parts orders. We work diligently with our Supply Chain partners to ensure timely shipment to the ordering dealer and/or PDC locations. Our vision is to deliver an unmatched level of customer experience in our industry; a vision built on the pillars of transparency, communication, quality, and timeliness. The ideal candidate will be passionate about customer service and has a strong ability to pivot from one task to another when needed. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $ 58,000 - $ 75,000 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off. What You Drive at DTNA Manage incoming and outgoing customer calls Answer phones from customers professionally by responding to customer inquiries and complaints. Research required information using available resources. Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions Resolve customer inquiries for part and order status using case management tool and SAP Work internally with cross functional partners to ensure accurate communication on customer orders Timely communication on dealer cases (Case management tool) Build rapport with the dealer network and internal partners through professional and standardize communication Support internal partner needs regarding inquiries relating to order status As a customer service role, professionalism and adherence to the standard process is required to ensure customer experience is maintained Participate in continuous improvement projects as needed Knowledge You Should Bring Bachelors degree from an accredited university with 0 years of relevant experience required OR 2 years of relevant experience in lieu of a degree required Self-motivated, proactive individual that proactively seeks alternatives when faced with obstacles Strong communication skills, both written and verbal, to be able to independently communicate to customers. Ability to adapt quickly to change Strong desire to provide excellent customer service to external customers Strong experience with computer applications, such as MS outlook, excel and PowerPoint Exceptional Candidates Might Have 1+ years call center experience 2+ years in a direct customer service environment 1+ years of supply chain experience SAP knowledge Salesforce knowledge Five9 knowledge Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Portland, OR US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at or toll free . For TTY/TDD enabled call or toll free . #J-18808-Ljbffr

Inside the Role The responsibility of the Dealer Support Team (DST) is to assist our dealer network with all parts order inquiries. We are a customer facing team that collaborates cross-functionally with multiple DTNA teams in order to resolve customer issues and inquiries relating to Aftermarket parts orders. We work diligently with our Supply Chain partners to ensure timely shipment to the ordering dealer and/or PDC locations. Our vision is to deliver an unmatched level of customer experience in our industry; a vision built on the pillars of transparency, communication, quality, and timeliness. The ideal candidate will be passionate about customer service and has a strong ability to pivot from one task to another when needed. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $ 58,000 - $ 75,000 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off. What You Drive at DTNA Manage incoming and outgoing customer calls Answer phones from customers professionally by responding to customer inquiries and complaints. Research required information using available resources. Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions Resolve customer inquiries for part and order status using case management tool and SAP Work internally with cross functional partners to ensure accurate communication on customer orders Timely communication on dealer cases (Case management tool) Build rapport with the dealer network and internal partners through professional and standardize communication Support internal partner needs regarding inquiries relating to order status As a customer service role, professionalism and adherence to the standard process is required to ensure customer experience is maintained Participate in continuous improvement projects as needed Knowledge You Should Bring Bachelors degree from an accredited university with 0 years of relevant experience required OR 2 years of relevant experience in lieu of a degree required Self-motivated, proactive individual that proactively seeks alternatives when faced with obstacles Strong communication skills, both written and verbal, to be able to independently communicate to customers. Ability to adapt quickly to change Strong desire to provide excellent customer service to external customers Strong experience with computer applications, such as MS outlook, excel and PowerPoint Exceptional Candidates Might Have 1+ years call center experience 2+ years in a direct customer service environment 1+ years of supply chain experience SAP knowledge Salesforce knowledge Five9 knowledge Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Portland, OR US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at or toll free . For TTY/TDD enabled call or toll free . #J-18808-Ljbffr