Senior Compliance Technical Specialist

Palm Beach Gardens, Florida NextEra Energy Resources

Posted 17 days ago

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Senior Compliance Technical Specialist

Date: May 31, 2025

Company: NextEra Energy

Requisition ID: 84803

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

Position Specific Description

The Power Generation Division (PGD) Senior Compliance Technical Specialist will support the NERC Operations and Planning (O&P) Compliance team at NextEra Energy by applying engineering principles to ensure compliance with NERC standards and regulations. This role involves analyzing and implementing compliance measures, working with cross-functional teams, and providing technical expertise to support operational excellence.


Key Responsibilities:

  • Compliance Analysis & Implementation:
    • Assess and interpret active and proposed NERC standards and requirements to scope and drive robust processes and projects to ensure NextEra Energys compliance.
    • Conduct root cause analysis of compliance issues and develop mitigating countermeasures.
    • Develop and implement engineering solutions and automation to meet NERC compliance standards.
    • Collaborate with cross-functional teams to address compliance-related issues and implement improvement initiatives.
    • Assist in developing and conducting training programs for staff on NERC compliance and related technical subjects.
  • Documentation & Reporting:
    • Prepare and maintain organized records and documentation related to compliance activities, assessments, and findings.
    • Generate detailed technical reports and compliance documentation for internal and external use.
    • Assist in the preparation of compliance submissions and regulatory filings.
  • System Monitoring & Audits:
    • Monitor and conduct regular audits to ensure ongoing compliance with NERC standards.
    • Implement and maintain tools and systems for continuous compliance monitoring and reporting.
    • Coordinate and support external audits and regulatory requests for information.

Qualifications:

  • Minimum of 4 years of experience in electrical engineering, with a focus on power generation.
  • Strong understanding of NERC standards, regulatory requirements, and compliance best practices.

Desired Qualifications:

  • Advanced degree
  • Experience working in a power utility or energy sector, with specific knowledge of NERC compliance.
  • Experience performing PRC and MOD compliance activities.

Skills & Abilities:

  • Strong analytical and problem-solving skills.
  • Excellent technical writing and documentation skills.
  • Effective communication and interpersonal skills, with the ability to interact with team members, management, and regulatory agencies.
  • Proficiency with relevant software tools and systems used in electrical engineering and compliance.
Job Overview Job Duties & Responsibilities


Provides full-time technical support to the operations and business unit personnel
Performs system testing and documentation to critical systems during significant changes and/or upgrade
Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
Provides technical leadership in the functional specification, design and implementation of new (as well as enhancements to existing) security center applications and tools
Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets
Establishes, documents and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
Travels to power plants for onsite troubleshooting support
Performs other job-related duties as assigned

Required Qualifications


Technical / Functional Excellence/Learning
Process Management Concepts
Quality Tools and Techniques
Effective Written Communications
Effective Verbal Communications
High School Grad / GED
Safety Policy and Practice
Bachelor's or Equivalent Experience
Experience: 4+ years

Preferred Qualifications


Bachelor's - Engineering
Supervisor/Management Experience:Without Rating

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt
Employee Type: Full Time
Job Category: Technical Specialist
Organization: NextEra Energy Project Management, LLC
Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1- . Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see our policy for more information.

#LI-SD1


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

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Senior Compliance Technical Specialist

33410 Palm Beach Gardens, Florida NextEra Energy

Posted 1 day ago

Job Viewed

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Job Description

**Senior Compliance Technical Specialist**
**Date:** Jun 29, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410
**Company:** NextEra Energy
**Requisition ID:** 84803
is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.
**Position Specific Description**
The Power Generation Division (PGD) Senior Compliance Technical Specialist will support the NERC Operations and Planning (O&P) Compliance team at NextEra Energy by applying engineering principles to ensure compliance with NERC standards and regulations. This role involves analyzing and implementing compliance measures, working with cross-functional teams, and providing technical expertise to support operational excellence.
**Key Responsibilities:**
+ Compliance Analysis & Implementation:
+ Assess and interpret active and proposed NERC standards and requirements to scope and drive robust processes and projects to ensure NextEra Energy's compliance.
+ Conduct root cause analysis of compliance issues and develop mitigating countermeasures.
+ Develop and implement engineering solutions and automation to meet NERC compliance standards.
+ Collaborate with cross-functional teams to address compliance-related issues and implement improvement initiatives.
+ Assist in developing and conducting training programs for staff on NERC compliance and related technical subjects.
+ Documentation & Reporting:
+ Prepare and maintain organized records and documentation related to compliance activities, assessments, and findings.
+ Generate detailed technical reports and compliance documentation for internal and external use.
+ Assist in the preparation of compliance submissions and regulatory filings.
+ System Monitoring & Audits:
+ Monitor and conduct regular audits to ensure ongoing compliance with NERC standards.
+ Implement and maintain tools and systems for continuous compliance monitoring and reporting.
+ Coordinate and support external audits and regulatory requests for information.
**Qualifications:**
+ Minimum of 4 years of experience in electrical engineering, with a focus on power generation.
+ Strong understanding of NERC standards, regulatory requirements, and compliance best practices.
**Desired Qualifications:**
+ Advanced degree
+ Experience working in a power utility or energy sector, with specific knowledge of NERC compliance.
+ Experience performing PRC and MOD compliance activities.
**Skills & Abilities:**
+ Strong analytical and problem-solving skills.
+ Excellent technical writing and documentation skills.
+ Effective communication and interpersonal skills, with the ability to interact with team members, management, and regulatory agencies.
+ Proficiency with relevant software tools and systems used in electrical engineering and compliance.
**Job Overview**
This job interprets, organizes, executes and coordinates assignments. Employees in the role plan and develop technical projects concerned with unique or controversial complexities which have important impact on major company programs. This involves exploration of subject area, definition of scope, selection of areas for investigation, and development of novel concepts. Individuals in the role act as a technical liaison to individuals within and outside their organization with responsibility to act independently regarding technical matters pertaining to the individual's field. Employee's assignments are given in broad terms concerning general objectives and limitations.
**Job Duties & Responsibilities**
- Provides full-time technical support to the operations and business unit personnel
- Performs system testing and documentation to critical systems during significant changes and/or upgrade
- Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
- Provides technical leadership in the functional specification, design and implementation of new (as well as enhancements to existing) security center applications and tools
- Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets
- Establishes, documents and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
- Travels to power plants for onsite troubleshooting support
- Performs other job-related duties as assigned
**Required Qualifications**
- Technical / Functional Excellence/Learning
- Process Management Concepts
- Quality Tools and Techniques
- Effective Written Communications
- Effective Verbal Communications
- High School Grad / GED
- Safety Policy and Practice
- Bachelor's or Equivalent Experience
- Experience: 4+ years
**Preferred Qualifications**
- Bachelor's - Engineering
- Supervisor/Management Experience:Without Rating
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Exempt
**Employee Type:** Full Time
**Job Category:** Technical Specialist
**Organization:** NextEra Energy Project Management, LLC
**Relocation Provided:** Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1- . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.
#LI-SD1
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Technical Support Specialist

33435 Boynton Beach, Florida ZipRecruiter

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Job DescriptionJob Description

International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.

This position is onsite (on-campus) only and is not eligible for remote work.

Purpose

The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.

Responsibilities

System Administration and User Support

  • Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
  • Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff ; train new employees on personal bookings settings.
  • Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
  • Create bulk templates for new users/students in Typhon.

Network and Security Administration

  • Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
  • Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
  • Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.

On-Campus Technology Coordination

  • Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
  • On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.

Vendor and Event Support

  • Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
  • Organize and support campus events with technical setup and troubleshooting.

Team Leadership and Training

  • Train and coach support staff on systems and processes.
  • Review support tickets, student meetings, and projects for quality and efficiency.
  • Organize support staff scheduling for campus events and operational needs.

Qualifications

Education / Experience / Knowledge

  • Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
  • 2+ years of experience in technical support, IT administration, or help desk roles.
  • Strong interpersonal skills and a customer-oriented mindset
  • Ability to work independently and as part of a team
  • Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
  • Strong troubleshooting, organizational, and communication skills.
  • Proficiency in Microsoft Office Suite and remote desktop tools.
  • Ability to train and support users with varying technical backgrounds.

Desired

  • Bachelor's degree in related field.
  • Experience in higher education or healthcare environments.
  • Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
  • Vendor management experience.
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Technical Support Specialist

33434 Boca Del Mar, Florida TEKsystems

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Description
+ Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly.
+ Issue Resolution: Address customer issues immediately to determine support needs and resolution paths.
+ Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams.
+ Technical Support: Provide first-level technical support through email, telephone, ticketing system, and other channels.
+ Needs Assessment: Guide customers in procedures for equipment requests, relocations, software installations, sign-on, or programming changes.
+ Documentation: Fully document resolutions and actions taken in the ITSM ticketing system.
+ Escalation: Consult with team lead on escalated tickets and follow-ups.
+ Professionalism: Be punctual and ready to perform duties and assignments, whether working in the office or remotely.
+ Administrative Tasks: Complete timesheets, compliance training, and shift changes independently.
Skills
Customer support, computer, troubleshooting, email support, etc.
Additional Skills & Qualifications
Must have Skills:
- At least 1 year of customer service, highly prefer call center experience (about 20-30 calls a day)
- Strong verbal and written communication, Must be able to clearly communicate in English
- Comfortable navigating on a computer
- Proven ability to multi-task with customer intake process concurrently: Calls, Remedy Tickets, and Chat
Preferred:
- bachelors degree (especially, a degree in Computer Science, Information Technology, Computer/Data Systems Management)
- salesforce or ServiceNow experience (think ticketing and resolution experience)
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boca Raton,FL.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Technical Support Specialist

33435 Boynton Beach, Florida Institute of Healthcare Professions LLC

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.

This position is onsite (on-campus) only and is not eligible for remote work.

Purpose

The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.

Responsibilities

System Administration and User Support

  • Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
  • Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
  • Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
  • Create bulk templates for new users/students in Typhon.
Network and Security Administration
  • Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
  • Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
  • Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
  • Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
  • On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
  • Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
  • Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
  • Train and coach support staff on systems and processes.
  • Review support tickets, student meetings, and projects for quality and efficiency.
  • Organize support staff scheduling for campus events and operational needs.
Qualifications

Education / Experience / Knowledge
  • Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
  • 2+ years of experience in technical support, IT administration, or help desk roles.
  • Strong interpersonal skills and a customer-oriented mindset
  • Ability to work independently and as part of a team
  • Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
  • Strong troubleshooting, organizational, and communication skills.
  • Proficiency in Microsoft Office Suite and remote desktop tools.
  • Ability to train and support users with varying technical backgrounds.
Desired
  • Bachelor's degree in related field.
  • Experience in higher education or healthcare environments.
  • Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
  • Vendor management experience.
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Technical Specialist (Wellington Green R024)

33414 Wellington, Florida Apple

Posted 1 day ago

Job Viewed

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Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link
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Technical Specialist (Boca Raton R074)

33434 Boca Del Mar, Florida Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant ( Application Link
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Technical Specialist (Boca Raton R074)

33434 Boca Del Mar, Florida Apple

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link
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Technical Specialist (Wellington Green R024)

33414 Wellington, Florida Apple

Posted 1 day ago

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Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
* Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
* Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
* Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
* Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
* Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
* Demonstrate technical expertise of Apple products and services.
* Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
* Navigate customer service issues with care and strong interpersonal skills.
* Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
* Work in a fast-paced environment and balance multiple tasks at the same time.
* Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
# Place of Work
On-site
# Requisition ID
Retail3
# Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
# Application Link
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PGD NERC CIP Principal Technical Specialist

33410 Palm Beach Gardens, Florida NextEra Energy

Posted 1 day ago

Job Viewed

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Job Description

**PGD NERC CIP Principal Technical Specialist**
**Date:** Jul 12, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410Juno Beach, FL, US, 33408
**Company:** NextEra Energy
**Requisition ID:** 86804
NextEra Energy Resources is one of America's largest wholesale generators of electricity, leveraging all forms of energy across renewables, storage and nuclear. We offer customized energy solutions that drive economic growth, protect the environment, support communities, and help customers meet their energy needs. Ready to make a lasting impact? Join our innovative, world-class team today!
**Position Specific Description**
This position plans, executes, and finalizes projects, according to schedule and within budget. Employees in this role acquire resources and coordinate the efforts of team members--including third-party contractors or consultants, in order to deliver projects according to plan. Successful candidates define project objectives and oversee quality control throughout the project life cycle.
This role will support a team of cybersecurity compliance professionals and lead vendor integrators coordinating the procurement, design, integration and implementation of the Cybersecurity tools in support of NERC Critical Infrastructure Protection (CIP) at Power Generation facilities. The candidate must be organized, efficient at prioritizing tasks, demonstrate knowledge and experience in process design development, and thrive in a dynamic environment.
**Duties will include but not be limited to:**
+ Plans and directs the process designs, procurement, integration, installation and maintenance of the of Bulk Electric System (BES) Cybersecurity Tool(s), which impact generation facilities and control centers
+ Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing BES Cybersecurity processes, including assessment and baseline tool(s)
+ Develop and deliver a cyber and compliance security service delivery model working with stakeholders
+ Provides formalized, continuing work direction and leadership to team(s), to ensure timely and effective project execution
+ Applies knowledge and experience in own discipline, while continuing to acquire and develop higher-level knowledge and skills
+ Builds knowledge of the organization, processes, and customers
+ Supports a vulnerability assessment schedule to assess risk of assets including the development and tracking of action and mitigation plans
+ Develops and maintains solid relationships and high levels of satisfaction with senior-level decision makers, stakeholders and vendors
+ Supports NERC Critical Infrastructure Protection (CIP) requirements, audits and evidence
+ Participates in employee development, coaching and ongoing performance management
+ Performs other job-related duties as assigned
**Desired Qualifications:**
+ 5+ years of experience implementing North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) programs
+ Experience implementing BES security and control programs and system technology projects
+ Ability to clearly communicate technical concepts to both technical and non-technical audiences
+ Experience working with cybersecurity and vulnerability assessment processes
+ Experience with security baselines and other information technology
+ Risk management experience
**Job Overview**
Employees in this job are subject matter experts and make decisions and recommendations having significant impact on technical aspects of the company. Individuals in the role are responsible for one or more programs of such diversity and scope to be of critical importance to overall company objectives.
**Job Duties & Responsibilities**
- Plans, organizes, and guides extensive technical programs and activities of outstanding novelty and/or importance
- Negotiates critical and controversial issues with high level management and officers of their organizations and companies
- Travels to power plants for onsite troubleshooting support
- Performs other job-related duties as assigned
**Required Qualifications**
- Technical / Functional Excellence/Learning
- Process Management Concepts
- Quality Tools and Techniques
- Effective Written Communications
- Effective Verbal Communications
- High School Grad / GED
- Safety Policy and Practice
- Bachelor's or Equivalent Experience
- Experience: 6+ years
**Preferred Qualifications**
- Bachelor's - Engineering
- Supervisor/Management Experience:Without Rating
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Exempt
**Employee Type:** Full Time
**Job Category:** Technical Specialist
**Organization:** NextEra Energy Resources, LLC
**Relocation Provided:** Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1- . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.
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