7 Technical Roles jobs in Wellington

**Sr PGD Technical Services Specialist**
**Date:** Oct 3, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410
**Company:** NextEra Energy
**Requisition ID:** 89810
Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation's most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we're redefining what's possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.
**Position Specific Description**
NextEra Power Generation Division is seeking an experienced Senior Software Engineer to join our advanced application team in Palm Beach Gardens, Florida. This position requires senior level software design skills and an aptitude for developing and maintaining real-time monitoring, work automation, and problem detection, n-tier applications. This job involves taking the lead on providing solutions to solve challenges in supporting a large power generation fleet while working with streaming data, databases, and work ticket tracking systems. The candidate in this job will apply experience in performing activities including requirements gathering, scope definition, functional specifications, database design, code development, support, and troubleshooting, and sometimes providing guidance to junior developers. In addition, candidate needs to be flexible enough to work independently or in a small team setting, will require attention to detail, excellent time management and organizational skills, ability to keep up with changing business needs and be able to work directly with customers.
Key Responsibilities
· Analyze, design, develop, test, debug, implement, deploy, maintain, and enhance new and existing software
· Support software written by others to ensure team and department objectives are met
· Consult with customers to understand problems and develop potential solutions in a solo or collaborative environment based on scope
· Collaborate with IT and other business units when necessary to develop compliant applications
· Maintain awareness of new technology and collaborate how to integrate into team solutions when applicable
· Employ good software development practices for creating, editing and managing code
· Develop time estimates for developing solutions based on best practices in software development
· Performs other job-related duties as assigned
Required Qualifications
· Bachelor's degree in Engineering, Computer Science, or equivalent work experience
· 4+ years of software development experience
· Strong proficiency in C# .NET Core framework
· Proficiency in Angular 12+ and TypeScript Preferred Qualifications
· Strong communication skills with technical and product stakeholders
· Ability to accurately estimate work scope and identify project blockers
· 1+ years of recent C#, Angular, Amazon cloud services (AWS) CI/CD, GitHub Actions experience
· Strong understanding of AWS cloud computing deployments
· Expertise in CI/CD and infrastructure-as-code processes
· Ability to read code in other languages and support, debug, improve, migrate, or retire as needed.
This is a full-time, onsite position based in Palm Beach Gardens, Florida
**Job Overview**
This job interprets, organizes, executes and coordinates assignments. Employees in the role plan and develop technical projects concerned with unique or controversial complexities which have important impact on major company programs. This involves exploration of subject area, definition of scope, selection of areas for investigation, and development of novel concepts. Individuals in the role act as a technical liaison to individuals within and outside their organization with responsibility to act independently regarding technical matters pertaining to the individual's field. Employee's assignments are given in broad terms concerning general objectives and limitations.
**Job Duties & Responsibilities**
- Provides full-time technical support to the operations and business unit personnel
- Performs system testing and documentation to critical systems during significant changes and/or upgrade
- Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
- Provides technical leadership in the functional specification, design and implementation of new (as well as enhancements to existing) security center applications and tools
- Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets
- Establishes, documents and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
- Travels to power plants for onsite troubleshooting support
- Performs other job-related duties as assigned
**Required Qualifications**
- Technical / Functional Excellence/Learning
- Process Management Concepts
- Quality Tools and Techniques
- Effective Written Communications
- Effective Verbal Communications
- High School Grad / GED
- Safety Policy and Practice
- Bachelor's or Equivalent Experience
- Experience: 4+ years
**Preferred Qualifications**
- Bachelor's - Engineering
- Supervisor/Management Experience:Without Rating
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Exempt
**Employee Type:** Full Time
**Job Category:** Technical Specialist
**Organization:** Florida Power & Light Company
**Relocation Provided:** Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.

**Asset Management Technical Services Specialist**
**Date:** Sep 19, 2025
**Location(s):** Palm Beach Gardens, FL, US, 33410
**Company:** NextEra Energy
**Requisition ID:** 89373
Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation's cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!
**Position Specific Description**
NextEra Energy is seeking a highly skilled and innovative individual to join their Power Generation Division (PGD) team as an Asset Management Technical Services Specialist. NextEra Energy, Inc. is one of the largest and highest-performing power generation companies in the nation, and their PGD team is responsible for a diverse generation portfolio of over 72 GW.
This role requires developing expertise in Maximo, alongside a foundational understanding of asset management principles, functional process design, and agile methodologies. The selected candidate will support efficiency, optimization, and continuous improvement initiatives within our asset management operations, ensuring effective integration with other pivotal systems.
**Essential Duties, Responsibilities, and Skills**
+ Demonstrated knowledge of Maximo, including configuration to meet business-specific needs. Foundational understanding of Maximo applications, such as Assets, Work Orders, Service Requests, Preventive Maintenance, Planning, Inventory, and Contracts.
+ Support the lifecycle of NextEra Energy's enterprise asset management system enhancements, assisting with implementation, monitoring, maintenance, development, testing, and upgrades under senior guidance.
+ Participates in program increment and sprint planning meetings, manage product backlog, prioritize features based on business value, customer impact, and ensure alignment with stakeholders.
+ Assist in identifying potential risks associated with asset management operations and support the development of technical debt mitigation strategies to ensure long-term maintainability and system effectiveness.
+ Collaborate with business stakeholders to review, understand, and map business processes, ensuring alignment with system functionality to enhance efficiency and effectiveness. Drive improvements by integrating stakeholder insights into process design and optimization efforts.
+ Foster collaboration among cross-functional teams and external partners to enhance asset management performance. Cultivate innovation by utilizing out of the box applications to streamline operations and support data-driven decision-making.
+ Support business unit communication and documentation to facilitate integration of Maximo with ERP, evaluation and scheduling systems, and analytics platforms, ensuring data integrity and operational efficiency across the power generation landscape.
+ Assist in understanding and meeting the expectations of internal and external stakeholders, supporting efforts to gather and apply input to enhance products and services while building and maintaining professional relationships.
+ Follow established procedures for change management and implementation, supporting preparation of technical and functional documentation and assisting with implementation process activities.
+ Support the transition of new site and plant equipment from NextEra Energy's Engineering & Construction team to the Power Generation Division, working with the Renewable Operations Integration team to ensure asset integration into PGD systems.
**Required Qualifications**
+ Bachelors degree from an accredited college or equivalent experience
+ Minimum 2+ years experience with Maximo or similar enterprise asset management systems
+ Basic knowledge of SQL, Power BI, and industry-specific analytics tools
+ Developing analytical and problem-solving skills to support solutions to interpersonal, technical, and administrative challenges
+ Ability to communicate effectively, both orally and in writing, with coworkers at various organizational levels
+ Working knowledge of PC software applications including Microsoft Office and other related software applications
+ Experience with Agile project management processes and tools
**Preferred Qualifications**
+ Quality Certification - Green Belt Certification
+ Exposure to Agile methodologies and Product Ownership concepts (e.g., SAFe, Scrum fundamentals)
+ Basic ability to interpret engineering documentation and technical drawings
+ Awareness of risk assessment and change management principles and implementing standards (e.g., Management of Change, PROSCI, ADKAR)
+ Basic proficiency with programming languages such as Python and experience using IDEs for software development
+ Strong communication skills and ability to contribute to results through effective stakeholder collaboration
**Job Overview**
This job applies diversified knowledge of technical principles and practices to a broad variety of assignments and related fields. Individuals in the job use advanced techniques and modification and extension of theories, precepts, and practices in individual's field. Employees in this role devise new solutions to problems encountered. Individuals will receive guidance related largely to overall objectives, critical issues, new concepts, and policy matters and may receive technical guidance for unusual or complex problems.
**Job Duties & Responsibilities**
+ Provides full-time technical support to the operations and business unit personnel
+ Performs system testing and documentation to critical systems during significant changes and/or upgrade
+ Analyzes and identifies the root cause of - and implements comprehensive technical solutions to - complex application deficiencies and system issues
+ Provides technical leadership in the functional specification, design, and implementation of new (as well as enhancements to existing) security center applications and tools
+ Develops new (and improves existing) processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets
+ Establishes, documents, and maintains procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel
+ Travels to power plants for onsite troubleshooting support
+ Performs other job-related duties as assigned
**Required Qualifications**
+ High School Grad / GED
+ Bachelor's or Equivalent Experience
+ Experience: 2+ years
+ Supervisor/Management Experience: 0+ years
**Preferred Qualifications**
+ None
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
**Employee Group:** Exempt
**Employee Type:** Full Time
**Job Category:** Technical Specialist
**Organization:** Florida Power & Light Company
**Relocation Provided:** No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call . Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**W** **e'r** **e** **Hirin** **g** **fo** **r** **a** **Technical Sales** **Engineer/Specialist** **!**
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! **Xylem** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xyle m W atermark !
**TH** **E** **ROLE** : The **Technical Sales** **Enginee** **r/Specialist** is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre- and post-sales technical support for the development and implementation of complex products, applications, and solutions. This role will be reporting to the Engineered Solution Supervisor of our Water Infrastructure - Transport division. In this role, the incumbent will work closely with sales, customer support, and project management teams to support customers. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.
**TECHNICAL SKILLS** **:** Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using either CAD (computer-aided drafting), CAM (computer-aided manufacturing) or CAE (computer-aided engineering) systems. Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal-related documents.
**SOFT SKILLS** : Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non-technical audiences. Highly organized and detail-oriented, able to manage multiple priorities and meet deadlines in a fast-paced environment. Collaborative team player who can build strong working relationships across departments and with external partners. Confident and professional presence, with the ability to present information effectively in meetings and customer interactions. Solid project management skills, including planning, coordination, and follow-through to ensure successful outcomes.
**COR** **E** **RESPONSIBILITIES** **:** To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
**_Pre-Sales:_**
+ **Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers,** while being assisted by Engineering in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
+ **Assist Engineering Team,** who is responsible for providing technical and product expertise, as well as researching and gathering data to understand how to meet the customers consultancy needs or solve the customer problem.
+ Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents.
+ Provide essential support to the sales team in quotation creation process for engineered projects.
+ Contribute as a technical consultant in efforts to prepare and review project bid package.
+ **Provide product and application expertise, design support, technical drawing support, etc.** Advise sales team on technical requests and implications as they relate to the project.
+ **Aid Application Engineers and Sales,** who are responsible for providing a detailed review of all technical documentation for a project including specifications, plans, drawings, etc. Ensures the proposal is technically viable, and feasible.
**_Post-sales:_**
+ **Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with customer for approval.**
+ **Review specifications and ensure submitted drawings are compliant** .
+ Address promptly the questions from customers on the drawings submitted.
+ Work in collaboration with third party vendors to ensure the customer requirements are fully met.
+ **Work closely with the party who requested post sale support to gain deeper understanding of request and scope the need.**
+ **Support the project managers in providing technical solutions to the customers and Engineers** .
+ Provide support to the application engineers in conducting application training for customer service and operations.
+ Participate in Xylem Watermark volunteer activities
**QUALIFIC** **A** **TIONS** **:**
+ **Bachelor's degree in engineering or equivalent experience required**
+ **0-2+ years of relevant experience. Engineer-in-training (EIT) and recent graduates welcome!**
+ Ability to use consistent business processes to achieve desired results, including ability to react appropriately and timely to changing business needs.
+ Willingness and ability to always provide superior customer service.
+ Ability to effectively communicate verbally and in writing.
+ Strong problem-solving and negotiation skills.
+ Effective interpersonal skills with customers, coworkers, and management
+ Strong teamwork and organizational skills with the ability to multi-task.
+ **Proficiency in Microsoft Office products and the use of computer applications.**
+ **Valid driver's license with acceptable driving record**
**_Preferred Qualifications:_**
+ **Mechanical engineering or automation degree**
+ **Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.**
**DAY IN THE LIFE** **:**
+ Occasional light lifting (10-25 lbs.), job site environment.
+ Regularly required to sit or stand, reach, bend and move about the facility.
+ Regularly required to listen, talk to, and see employees and customers on a daily basis.
_Work Environment_
+ Occasional exposure to job site conditions, e.g., gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.; occasional exposure to shop noise and fumes.
+ Standard office environment free of disagreeable elements.
+ Travel as required to fulfill the duties listed above or as required by the Company.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Job Title: Customer Support Specialist - Technical ServicesJob Description
We are seeking a dedicated and customer-focused Customer Support Specialist to join our technical services team. This role is ideal for individuals passionate about delivering exceptional service and resolving technical issues efficiently. You will be the first point of contact for internal and external customers, providing support across multiple channels including phone, email, chat, and ticketing systems.
Key Responsibilities
+ Customer Service Excellence: Deliver courteous, professional, and friendly service to all customers, ensuring a positive support experience.
+ Issue Resolution: Promptly assess and resolve customer inquiries, escalating complex issues when necessary.
+ Knowledge Base & SOP Utilization: Leverage internal resources such as Knowledge Base articles and Standard Operating Procedures to identify solutions.
+ Technical Support: Provide first-level technical assistance for hardware, software, and system access issues via multiple communication channels.
+ Needs Assessment: Guide users through processes related to equipment requests, relocations, software installations, account access, and programming changes.
+ Documentation: Accurately record all actions and resolutions in the ITSM ticketing system.
+ Team Collaboration: Support team initiatives and contribute to departmental projects and operations.
+ Escalation Management: Collaborate with team leads on escalated tickets and ensure timely follow-up.
+ Professional Conduct: Demonstrate reliability and professionalism in both in-office and remote work environments.
+ Administrative Duties: Independently manage timesheets, compliance training, and shift transitions.
+ Additional Responsibilities: Participate in special projects and perform other duties as assigned by team members or leadership.
Required Skills & Qualifications
+ Minimum 1 year of customer service experience, preferably in a call center environment (handling 20-30 calls/day).
+ Strong verbal and written communication skills; must be fluent in English.
+ Comfortable navigating and troubleshooting on a computer.
+ Ability to multi-task effectively across calls, ticketing systems (e.g., Remedy), and chat platforms.
+ Entry-level candidates and recent graduates are encouraged to apply.
Preferred Qualifications
+ Bachelor's degree, ideally in Computer Science, Information Technology, or Computer/Data Systems Management.
+ Experience with Salesforce, ServiceNow, or similar ticketing/resolution platforms.
Top Skills
+ Call Center Operations
+ Technical Troubleshooting
+ Customer Service & Support
+ Computer Navigation & Problem Solving
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boca Raton,FL.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

What You'll Do
As a Customer Support Specialist, you'll be the first point of contact for internal and external B2B Customers seeking technical assistance. You'll provide friendly, knowledgeable support across multiple channels-phone, email, chat, and ticketing systems-ensuring every interaction is smooth, professional, and solution-focused.
Key Responsibilities:
+ Deliver Exceptional Service: Be courteous, empathetic, and responsive to customer needs, creating a positive support experience.
+ Resolve Issues Efficiently: Triage and troubleshoot technical problems, using your knowledge and available resources to find solutions or escalate when needed.
+ Leverage Knowledge Tools: Utilize our Knowledge Base and SOPs to guide resolutions and ensure consistency.
+ Support Tech Needs: Assist with equipment requests, relocations, software installations, access issues, and programming changes.
+ Document Thoroughly: Maintain accurate records of actions and resolutions in our ITSM ticketing system.
+ Collaborate with the Team: Work closely with peers and leadership on support projects and escalations.
+ Stay Organized: Manage multiple tasks simultaneously, including calls, tickets, and chats.
+ Maintain Professionalism: Be punctual, reliable, and proactive-whether working onsite or remotely.
+ Contribute Beyond the Basics: Take on special projects and additional duties as assigned.
What You Bring
Must-Have Skills:
+ 1+ year of customer service experience (call center preferred; 20-30 calls/day)
+ Strong verbal and written communication skills in English
+ Comfortable navigating computer systems and multitasking across platforms
+ Ability to manage calls, tickets, and chats simultaneously
+ Entry-level profile welcome!
Preferred Qualifications:
+ Bachelor's degree in Computer Science, IT, or related field
+ Experience with Salesforce or ServiceNow (ticketing/resolution platforms)
Top Skills We're Looking For
+ Customer Service & Troubleshooting
+ Call Center Experience
+ Technical Support & Documentation
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boca Raton,FL.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description
This is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through designated support channels such as telephone and electronic mediums. This customer-centric role will focus on a variety of operational and technical support requests related to desktop, applications, and user access needs. This position will require the excellent use of judgment and desire to drive resolutions on behalf of our customers.
Example requests from customers:
- Password reset
- Unable to login
- File expectations
- Escalation team
- Down and cannot transact
Skills
call center, computers/customer service, troubleshooting, customer service, customer service skills, customer inquiries
Additional Skills & Qualifications
Must have Skills:
- At least 1 year of customer service, highly prefer call center experience (about 20-30 calls a day)
- Strong verbal and written communication, Must be able to clearly communicate in English
- Comfortable navigating on a computer
- Proven ability to multi-task with customer intake process concurrently: Calls, Remedy Tickets, and Chat
Preferred:
- bachelors degree (especially, a degree in Computer Science, Information Technology, Computer/Data Systems Management)
- salesforce or servicenow experience (think ticketing and resolution experience)
#priorityeast
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boca Raton,FL.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.