455 Technical Writing jobs in the United States
Technical Writing Intern
Posted 5 days ago
Job Viewed
Job Description
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Technical Writing Intern
Posted today
Job Viewed
Job Description
The Basics
At Tanium,
Technical Writing Interns
gain valuable, real-world experience in creating user guides and other product documentation. You'll be assigned a senior technical writing mentor, and you'll work with our team directly on new content for Tanium products. During your internship you'll create content that is delivered to Tanium's customers and get feedback on how your content is received. Don't miss out on the opportunity to network with Tanium's diverse engineering team
Examples of the technical writing experience you will have at Tanium include:
- Learning how technical writers work with engineering, product management, and other teams to create world-class user guides and in-product help content
- Writing feature documentation to include in Tanium user guides
- Understanding Tanium's technical writing tools and publishing processes
- Getting and providing feedback through peer editing
- Helping with information architecture projects
The hourly rate for this internship is $40-$45 per hour. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.
What You'll Do
- Be assigned to a technical writing project with technical writer mentor.
- Experience first–hand creating documentation in a software security company – work in the real world on creating content based on new features that are going into Tanium products.
- Meet regularly with your 1-1 mentor.
- Produce a unique deliverable to put on your resume.
- Show off what you learned with our entire team at the end of your internship – get great exposure to engineering leadership
- Participate in intern events and network with our wider internship cohort of 70+ interns.
Required Qualifications
- Authorized to work in the U.S. now and in the future.
- Available to work full-time from June 8, 2026, to August 14, 2026.
- A currently enrolled Bachelor's degree candidate in computer science, technical communication, or a related degree program. GPA of 3.5 or above REQUIRED.
- Graduating Spring 2027 or Fall 2026.
- Coursework in computer science, web development, or XML structured authoring.
- Familiar with technical writing, user experience, and information architecture principles.
- Able to share writing samples or a project portfolio.
- Excited and driven to learn new technical skills.
- Passionate about technology, software, and figuring out how things work.
- A great communicator and can collaborate with a team as well as work independently.
Past internship helpful but not required.
About Tanium
Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty, visit and follow us on LinkedIn and X.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
For more information on how Tanium processes your personal data, please see our Privacy Policy.
Technical Writing Representative
Posted 4 days ago
Job Viewed
Job Description
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
**Role is located in Fort Washington, MD OR Warrenton, VA**
**Job Description:**
Accenture Federal Services is seeking a Technical Writing Representative. In this role you will prepare technical documents in support of IT-related projects. Develops and refines material for publication and makes recommendations; reviews and edits prepared materials. Requires the ability to write consistent and clear documentation, with the goal of explaining complex information simply and accurately. Experience interacting with technical personnel and using a variety of source material to produce documents. Knowledge of the design and production of technical documentation, and proficiency in word processing and desktop publishing required.
**Responsibilities include:**
+ Develop, organize and write system descriptions, user guides and SOPs, and assist in content creation
+ Work closely with software developers and systems engineers to gather and interpret technical information
+ Establish, organize and maintain library of documentation
+ Coordinate sprints, retrospective meetings and daily stand-ups
+ Work with development teams and product owners to handle backlogs and new requests
**Here's what you need:**
+ BA/BS degree or higher
+ 3 years of experience in creating technical documents
+ Experience with advising leadership and other stakeholders on strategy, policy, and programming
**Bonus points if you have:**
+ IAT Level II certification
+ Excellent written skills in English
**Security Clearance:**
+ An active TS/SCI federal security clearance is required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ( We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:
$70,800-$105,100 USD
**_What We Believe_**
_As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._
**_Equal Employment Opportunity Statement_**
_We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. ( Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._
**_Requesting An Accommodation_**
_Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._
_If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._
**_Other Employment Statements_**
_Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._
_Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._
_Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._
_The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._
_California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here ( for additional important information._
Technical Writing Intern
Posted 32 days ago
Job Viewed
Job Description
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Technical Writing Advisor
Posted 8 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Technical Writing Advisor
Posted 8 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Technical Writing Supervisor
Posted 1 day ago
Job Viewed
Job Description
Salary: $100,000 - $115,000
Responsibilities :
+ Request Management
+ Oversee the end-to-end prioritization and management of technical documentation projects, ensuring alignment with Engineering, Product Management, Program Management, Services, and Content Operations objectives.
+ Determine priorities based on business value and urgent needs.
+ Workload Planning and Sequencing
+ Assess and manage the technical writing team's capacity.
+ Sequence projects thoughtfully to prevent team overload.
+ Negotiate deadlines with requesters and validate achievability with team members.
+ Process and Quality Improvement
+ Continuously seek process efficiencies and productivity gains. Work to standardize and simplify where possible.
+ Promote and uphold standards for high-quality documentation.
+ Decisive when addressing trade-offs between schedule, quality, and scope.
+ Team Collaboration and Support
+ Coordinate with various teams to understand their documentation needs.
+ Ensure writers have the required tools, resources, and knowledge.
+ Hold regular one-on-ones with team members to discuss active work, clear roadblocks, and encourage personal development.
+ Lead team meetings, preparing agenda and focused topics as needed.
+ Promote the use of best practices within the team.
+ Encourage collaboration across teams and strengthen connections with key stakeholders.
+ Team Development and Culture
+ Act as an ambassador for team culture (LCI: culture, continuous improvement, inclusion).
+ Support career growth for team members, ensuring alignment with individual development goals.
+ Advocate equally for the team and the customer, ensuring customer needs are prioritized in documentation.
+ Foster open, honest, and trustworthy communication.
Basic Hiring Criteria :
+ Bachelor's degree in communications, business, engineering, or other related fields.
+ Minimum 5 years of experience in a technical environment, preferably with mechanical and electrical systems.
+ Minimum 3 years of experience leading or mentoring teams.
+ Proactive, with the ability to drive a sense of urgency appropriately.
+ Outcome-focused and customer-centric.
+ Strong, clear, transparent communication skills; checks for understanding.
+ Able to motivate and energize the team, promoting positivity and continuous improvement.
+ Approachable and trustworthy leader, fostering open communication.
+ Effective cross-functional collaborator, comfortable working with multiple teams.
+ Experienced in negotiating and coordinating deadlines and workload.
+ Ability to learn new tools/software and understand how they interact with other systems.
Desired Qualifications :
+ Experience with creating and managing technical content.
+ Understanding of technical writing authoring tools and structured authoring.
+ Understanding of component content management systems (CCMS).
+ Understanding of content strategy.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Military connected talent encouraged to apply.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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Manager, Technical Writing
Posted today
Job Viewed
Job Description
Job Description
We are seeking a Manager, Technical Writing to lead a team of Technical Writers within Manufacturing Operations, including responsibility for documentation supporting both production processes and diagnostic/maintenance workflows. This role will ensure that Zoox’s technical content—ranging from manufacturing and maintenance work instructions to fleet diagnostics procedures—is accurate, scalable, and technician-friendly.
As the leader of the Technical Writing team, you will manage documentation priorities, mentor writers, and partner closely with engineering, quality, and operations teams. You will play a key role in developing frameworks, tools, and processes that improve the clarity, consistency, and efficiency of Zoox’s technical publications, enabling technicians and operators to execute their tasks safely, accurately, and on time.
- Lead and mentor Technical Writers by providing coaching, feedback, and guidance on best practices to drive performance and growth.
- Enhance standards, templates, and style guides while building a robust framework for document creation, review, storage, and maintenance across manufacturing, maintenance, and diagnostics.
- Partner with Engineering, Manufacturing, Tiger teams, Rework Review Board, Base Operations, and other cross functional stakeholders to gather inputs and ensure documentation supports production readiness, training, troubleshooting, and technician effectiveness.
- Oversee the review and approval process to ensure compliance with ISO, APQP, SAE, and other industry standards, while also supporting both hardware and software tools that affect documentation creation, alignment, or the development of new content, such as functional diagrams and guided diagnostics.
- Establish and manage dashboards, workflows, and platforms (e.g., Dozuki, Oxygen XML, Confluence, Jira) to streamline creation, tracking, and updates, and also explore external partnership and AI tools to optimize documentation effort.
- Provide clear weekly and monthly updates, proactively seek stakeholder feedback, and ensure team administration and logistics, enabling on-time delivery of critical documentation.
- Bachelor’s degree in Technical Communication, Engineering, or a related field.
- 10+ years of experience in technical writing, with at least 3–5 years in a leadership or management role.
- Strong experience in building and maintaining documentation frameworks, including standards, templates, and workflows.
- Hands-on expertise with documentation tools such as Dozuki, Oxygen, FrameMaker, Confluence, and Jira, with proven ability to streamline documentation processes using dashboards and tracking systems.
- Demonstrated ability to lead cross-functional collaboration with engineering, manufacturing, and operations teams to ensure documentation supports production readiness and compliance (ISO, APQP, SAE, or similar frameworks).
- Excellent project management and organizational skills, with a track record of delivering complex documentation programs on time and reporting progress effectively to stakeholders.
- Hands-on experience with diagnostic or automotive documentation, including familiarity with CAN, UDS, and SAE diagnostic standards.
- Experience with instructional design, training content creation, or technician enablement programs.
- Familiarity with CAD visualization tools (3DX, CATIA) or integration of multimedia (photos, video, animations) into technical documentation.
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Sr Technical Writing Supervisor
Posted 5 days ago
Job Viewed
Job Description
In this role as the Sr. Technical Writing Supervisor, you will lead a team of experienced content developers and manage the development and maintenance of technical documentation for solutions across the Fire and Life Safety line of business. You will work in a global environment and collaborate with the content development leadership team, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for installers and end-users. You have a passion to lead and develop technical writers and content developers to create best in class content. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms. Ideally, you have experience in a highly technical field, experience working in a SAFe Agile environment and have led a team of internal and external resources to deliver high quality documentation on target to project timelines.
**KEY RESPONSIBILITIES**
+ Lead an experienced group of content developers, taking responsibility for their skills and career development
+ Responsible for the development of comprehensive documentation that meets organizational standards
+ Manage complex documentation projects, coordinating with global functional teams, and using SAFe Agile and Kanban methodologies to deliver on scope and on time
+ Develop and manage resource plans and budgets for document creation, maintenance and localization
+ Manage documentation reviews (internally and externally with regulatory bodies) and perform technical editing where required
+ Establish and maintain standard indexed repositories for storing and versioning of source content, published content, and translation memories
+ Apply modern technical writing techniques and tools to deliver an excellent customer experience
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 8, 2025**
**YOU MUST HAVE**
+ Degree in Technical Communication or a relevant technical field
+ 2+ years of experience managing content developers
+ 3+ years of experience in a technical documentation or technical editing/reviewing role
+ 3+ years of experience negotiating and working with external technical writing resources or a global writing team
+ High level of fluency in English - written and oral
**WE VALUE**
+ Bachelor's degree in Technical Communication, English, or a related field
+ Proven ability to manage multiple projects simultaneously
+ Experience with modern development processes and tools, such as SAFe Agile and Jira
+ Experience using Madcap Flare, Adobe Framemaker, or other XML tools to create documentation
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT**
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here ( helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Sr Technical Writing Supervisor
Posted 5 days ago
Job Viewed
Job Description
In this role as the Sr. Technical Writing Supervisor, you will lead a team of experienced content developers and manage the development and maintenance of technical documentation for solutions across the Fire and Life Safety line of business. You will work in a global environment and collaborate with the content development leadership team, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for installers and end-users. You have a passion to lead and develop technical writers and content developers to create best in class content. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms. Ideally, you have experience in a highly technical field, experience working in a SAFe Agile environment and have led a team of internal and external resources to deliver high quality documentation on target to project timelines.
**KEY RESPONSIBILITIES**
+ Lead an experienced group of content developers, taking responsibility for their skills and career development
+ Responsible for the development of comprehensive documentation that meets organizational standards
+ Manage complex documentation projects, coordinating with global functional teams, and using SAFe Agile and Kanban methodologies to deliver on scope and on time
+ Develop and manage resource plans and budgets for document creation, maintenance and localization
+ Manage documentation reviews (internally and externally with regulatory bodies) and perform technical editing where required
+ Establish and maintain standard indexed repositories for storing and versioning of source content, published content, and translation memories
+ Apply modern technical writing techniques and tools to deliver an excellent customer experience
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 8, 2025**
**YOU MUST HAVE**
+ Degree in Technical Communication or a relevant technical field
+ 2+ years of experience managing content developers
+ 3+ years of experience in a technical documentation or technical editing/reviewing role
+ 3+ years of experience negotiating and working with external technical writing resources or a global writing team
+ High level of fluency in English - written and oral
**WE VALUE**
+ Bachelor's degree in Technical Communication, English, or a related field
+ Proven ability to manage multiple projects simultaneously
+ Experience with modern development processes and tools, such as SAFe Agile and Jira
+ Experience using Madcap Flare, Adobe Framemaker, or other XML tools to create documentation
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT**
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here ( helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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