5,668 Technology Consultant jobs in the United States

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Treasury Management Corporate Technology Consultant partners with clients and relationship teams to identify solutions to support the client's Treasury Management and technology needs.
**Primary Responsibilities**
+ Supports the client sales experience by facilitating discussions with clients and their vendors to define their needs and elicit requirements
+ Provides project management support for the implementation of technical solutions with commercial clients
+ Provides guidance and feedback on technology changes that require integration with Regions
+ Creates customized recommendations for clients where the objective is to gain operating efficiencies through the use of technology and banking services
+ Identifies opportunities where a custom solution is necessary and can be supported
+ Coordinates and facilitates discussions between internal departments, clients and their external vendors to ensure service functionality meets the clients' requirements
+ Partners with sales and relationship teams to create project plans for client technology infrastructure changes or for integration of key clients with complex needs to Regions from other financial institutions.
+ May partner with internal and external operations and technology teams to define business and functional requirements
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
**Requirements**
+ Bachelor's degree in Finance, Business Management or related field
+ Seven (7) years of progressively responsible roles in Treasury Management, Commercial Banking or related banking experience
**Preferences**
+ Previous client support and technology experience
+ Certified Treasury Professional designation
**Skills and Competencies**
+ Ability to provide consultative leadership
+ Advanced knowledge of Treasury Management products and services
+ Demonstrated initiative to independently own a process and project
+ High level of industry-specific business knowledge
+ Superior oral, written and presentation skills
This opportunity may be filled at a higher level based on skills and qualifications.
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$69,694.90 USD
**_Median:_**
$95,280.00 USD
**Incentive Pay Plans:**
This job is not incentive eligible.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Riverchase Operations Center
**Location:**
Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Role Overview

As a Senior Consultant on our Engagement Lead Track , you will play a pivotal role in leading client engagements, ensuring seamless delivery, fostering strong stakeholder relationships, and driving business growth. You will collaborate closely with engineering teams, colleagues in our Technology Champ Track, and client stakeholders to align business goals with execution strategies.

This role requires both technical depth and strategic leadership . Candidates should have prior experience in software, data, analytics, or cloud engineering and be comfortable leading discussions with both engineers and business leaders. You will serve in key roles such as Product Owner, Product Manager, Project Manager, Scrum Master, or Business Analyst , ensuring successful execution of client initiatives.

Key Responsibilities

Client Engagement & Delivery Leadership

• Own and drive project execution , ensuring alignment with client objectives, timelines, and quality standards.
• Guide clients through technology transformations , acting as a trusted advisor in software, data, analytics, or cloud initiatives .
• Lead teams of two to dozens of members , ensuring effective collaboration between technical and business stakeholders .
• Oversee and manage product roadmaps, backlogs, and project scopes , prioritizing business outcomes and client success.

Technical & Strategic Advisory

• Engage in technical discussions with engineers and architects, translating complex concepts for business stakeholders.
• Support clients in modernizing technology platforms, adopting AI/ML, and leveraging cloud solutions (AWS, Azure, GCP) .
• Drive strategic initiatives, aligning technology, data, and business needs to optimize delivery and impact.

Business Growth & Relationship Management

• Develop strong relationships with key stakeholders, fostering trust and ensuring long-term client success.
• Identify and pursue opportunities for account expansion and additional work streams .
• Contribute to firm-wide initiatives , including offerings & go-to-market strategy, technology alliances, and internal programs (e.g., community forums, prosperous accounts strategy, internal GenAI adoption, and enablement ).

Reporting Structure

• On Client Engagements: Reports to the Partner of the account , ensuring strategic alignment and execution.
• Career Growth & Mentorship: Supported by a Partner Coach , providing career guidance and advocacy beyond client engagements.

Key Objectives & Success Factors

Success in this role is measured by:

• Client & colleague feedback , demonstrating leadership and impact.
• Growth of accounts and work streams , expanding business opportunities.
• Billable utilization and delivery excellence , ensuring profitability and efficiency.
• Contributions to the firm , engaging in internal initiatives and thought leadership.

Qualifications & Skills

Required Qualifications:

• 4+ years of experience in technology-driven roles, with a background in software, data, analytics, or cloud engineering .
• Proven ability to engage in technical discussions with engineers, architects, and business stakeholders.
• Experience leading complex technology initiatives in roles such as Product Owner, Product Manager, Project Manager, or Business Analyst .
• Strong problem-solving skills with the ability to navigate ambiguity and drive strategic decisions .
• Excellent stakeholder management and communication skills, with the ability to bridge technical and business objectives .
• Demonstrated ability to lead teams of varying sizes (from 2 to dozens) and deliver measurable client impact .
• A track record of growing accounts and work streams, optimizing billable utilization, and contributing to firm-wide initiatives .

Preferred Qualifications:

• Experience working with mid-market and enterprise clients across multiple industries .
• Prior involvement in go-to-market strategy, technology alliances, or internal firm initiatives .
• Strong business acumen with the ability to identify opportunities for account expansion and drive long-term client success .
• Experience with cloud platforms (AWS, Azure, GCP), data analytics, AI/ML, or digital transformation initiatives .
• Prior consulting experience or a track record of client-facing leadership .

Career Growth & Progression

The Engagement Lead Track is designed for individuals who excel at leading teams, navigating complexity, and driving results . Career progression includes:

Senior Consultant Client Success Lead Client Success Head Partner

Each step involves larger, more complex accounts and broader portfolio leadership while maintaining core responsibilities.

What Defines the Engagement Lead Track?

This track is built for leaders who thrive in fast-paced, technology-driven environments . Words that define this path:

Leadership | Excellence | Expansion | Driven | Advisor | Advocate

Join Valence's technology team to advance our clients' highest-priority programs.

About About us

Valence serves as a strategic consulting partner for impact-driven clients. Our team has a proven track record of solving complex national security problems, enabling our consultants to deliver high-impact solutions to mission critical customers. Valence applies a range of commercial and US Government best practices to provide mission enablement services that can serve either side of the Public-Private spectrum. Our team facilitates emerging technology adoption and mission delivery between all stakeholders in the defense innovation ecosystem.

Description

What you'll work on: Valence mission technologists serve as client-facing team members for impact-driven programs. You will support senior members of the client organization on some of their highest priority technology-focused programs and operations. Typically, you'll work on teams of clients and fellow consultants, each with varying types of technical expertise (e.g., AI/ML, autonomous systems, communications, data collection, operations, targeting, program management, etc.).

What you'll do: Members of our mission technology team are focused on one thing - identifying and integrating technology that improve the operational success of mission-driven organizations. Our positions provide the opportunity for you to directly impact your team's success by capitalizing on your previous experience, while also allowing you to grow into new areas of mission support. You will be assigned a specific role on your team (i.e. Technology Project Manager, Technology SME, Technology Strategy), but encouraged to engage in enterprise technology initiatives, refine mission requirements, leverage operational and technical experience, identify and engage with private sector entities, support acquisition efforts, and provide strategic recommendations. We will ask you to gain a holistic understanding of your organization's challenges and will assist you with providing tactical solutions that improve the effectiveness of the intelligence mission.

*We are currently sourcing for positions on a variety of mission technology teams. Once a fit is determined, we will work with you on additional position responsibilities to ensure it aligns with your career goals and long-term aspirations.

What we'll do for you: You will join a boutique consulting firm that will both challenge you and invest heavily in your professional development. We will put you in a position that builds on your strengths, while ensuring you have consistent reach back support from Valence leadership and peers. We will work with you to learn and incorporate best practices from other mission teams and the private sector, while expanding your expertise. We will offer opportunities for you to become a leader within Valence, and together we will differentiate ourselves as one of the best mission-partners in the space.

What you have:

• Experience designing, developing, launching, and managing technology projects
• Ability to connect technology programs with mission requirements
• Aptitude for technology solutions in the secure environment
• Ability to communicate complex ideas effectively, both in writing and through briefings
• Ability to work collaboratively in a team environment and effectively with people at all levels in an organization
• Attention to detail and the ability to manage projects and communications through completion
• High degree of personal integrity and core values
• Bachelor's degree

What else makes you a strong candidate :

• Proven record of leadership at work or through extracurricular activities
• Understanding of emerging and defense technology
• Ability to develop and review IT programmatic documentation and plans, including capturing and documenting requirements
• Understanding of the government's technology security and integration requirements
• Experience with both traditional and non-traditional acquisition processes
• Knowledge of and certifications in project management, Scrum, or other commercial management methodologies
• Software and technical development expertise
• Master's degree in Public Policy, Government, International Studies, Data Science, Finance, Business, IT, Computer Science, Communications, or other STEM majors

What Valence Offers: We believe in putting our people first, so that you can put the mission first. We are looking for mission strategy consultants to join our team that are motivated to grow their careers and skillsets, as the company grows along side them. We offer opportunities for internal training and external development/certificates, in addition to ad-hoc speakers and events that align with our customer's problem sets. Our competitive benefits package includes industry leading parental leave as well as competitive 401K match, healthcare, paid leave, and a variety of other benefits listed below. Please reach out for a comprehensive list of our benefits.

• Medical, Rx, Dental & Vision Insurance
• Competitive PTO & Company Paid Holidays
• Tuition/Certification Reimbursement, Personal Development & Learning Opportunities
• Industry leading Parental Leave and Support
• Eligibility for Performance/Incentive Bonuses
• 401(k) Retirement Plan with Employer Match
• Life Insurance
• Short-Term & Long-Term Disability
• Jury, Military, and Bereavement Leave
• Employee Referral Program
• Health & Wellness Credit
• Corporate Sponsored Events

Our Commitment: Valence is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Technology Consultant II plays a critical role within the vSOC's 24/7 operational model, providing intermediate-level triage and analysis capabilities. This position ensures SLA-driven alert handling, accurate enrichment, and timely escalation of potential security incidents across a multi-tenant environment. Analysts in this role demonstrate growing independence in investigations, handle moderately complex alerts, and contribute to operational continuity through clear documentation and collaboration. This role serves as a stepping stone toward senior analyst positions by building technical depth, platform versatility, and confidence in a high-tempo environment.

The Main Responsibilities

• Perform real-time alert triage and enrichment across SIEM, EDR, and other telemetry sources.

• Apply contextual enrichment using threat intelligence, asset data, and user behavior to assess severity and relevance.

• Draft and deliver clear, technically accurate analyst write-ups for escalated alerts, including indicators of compromise and recommended actions.

• Issue timely alert notifications and escalate incidents per SLA and SOP requirements.

• Ensure all actions are properly documented and traceable.

• Provide feedback on recurring false positives, detection gaps, and enrichment issues to improve workflows.

• Collaborate with shift teams to maintain situational awareness and ensure smooth transitions.

• Participate in customer-facing activities such as incident documentation reviews and technical briefings under senior guidance.

• Follow established playbooks and SOPs while contributing suggestions for improvement.

What We Look For in a Candidate

• At least 3 years of related experience.

• Proficiency in core vSOC platforms: Carbon Black, CrowdStrike, Microsoft Defender, SentinelOne, Splunk, and Microsoft Sentinel.

• Developing fluency in advanced tools such as Palo XSIAM, Microsoft Sentinel, Splunk, and other platforms.

• Ability to conduct initial investigations and apply contextual enrichment independently.

• Strong written communication skills for producing concise and technically sound documentation.

• Familiarity with SLA-driven operations and escalation protocols.

• Initiative in resolving recurring issues and improving detection workflows.

• Willingness to engage in customer-facing support activities with professionalism.

• Ability to work effectively in a high-tempo, collaborative environment.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$66,375 - $8,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

69,694 - 92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

73,013 - 97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (

• Bonus Structure

#LI-MB1

#LI-Remote

Requisition #:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/12/2025

Description

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of expert's partner with our clients to deliver advanced solutions that last.

SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.

We feel that SSR is a great place, but don't take our word for it, see what our colleagues are saying at .

Why Choose SSR? Look at our Twitter, Facebook and LinkedIn pages to discover more.

We are Certified "Great Place to Work"

Looking for a Technology Consultant II

The Technology Consultant II develops communications systems technical studies, facility condition assessments, client needs assessments, and detailed designs on assigned projects. This position is responsible for managing assigned projects through scoping, pricing, staffing, and ensuring that projects are produced on time, within budget, and of the highest technical quality

Key Responsibilities:

• Performs project management duties for the team on assigned projects through the establishment and management of the project plan, which is made up of team man-hour budgets, the project schedule, and QA/QC
• Develops design approaches and concepts on assigned projects and seeks assistance from senior technical staff as needed
• Conducts planning and vision casting meetings to determine the scope of the project, current and future needs, process and work flow, and client expectations
• Reviews shop drawings, records changes, and provides feedback to designers based on project specifications
• Assists in the communication with the owner, architect, and contractors as needed
• Conducts site visits during construction to monitor progress and ensure conformance to design specifications, owner expectations, and building codes
• Prepares and maintains project budgets
• Actively participates in professional organizations and/or client groups where the technical reputation
  and image of the firm may be enhanced
• Maintains a focus on keeping up with industry trends and changes with continued self-education and training
• Assists Technology Associates in understanding company technical policies and procedures during the execution of a project
• Acts and performs activities inside and outside the office consistent with ethical engineering standards

Ideal candidates should also have:

• Bachelor's degree in engineering, Information Technology, Information Systems, or relevant degree AND six years of applicable experience OR ten years of direct experience in the design, application, and/or administration of low voltage systems
• Thorough knowledge of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook)
• Knowledge and understanding of low voltage systems such as nurse call, audio visual, public address, security, phone systems etc.
• Knowledge and understanding of NEC, NESC, NFPA, FGI, BiCSi TDMM and other industry related codes
  and standards
  
  

• Knowledge of federal, state, and local construction laws and regulations

The salary range for this position is: 84,714 - 105,894

SSR is an Equal Opportunity / Affirmative Action Employer

EOE Disability/Veteran

Our mission is to make a positive difference for our clients, colleagues, and communities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Who We Are

Business has changed - and so should consulting. We are strategists, technologists, engineers, and designers who bridge the gap between consulting, design, and marketing to create powerful digital experiences for our customer's brands and users.  

Ignyte Group earned awards in 2025 from Forbes Magazine, Vault.com, and CIO Bulletin as one of America's top management consulting firms and received ServiceNow's 2025 GenAI Customer Value Partner of the Year award.  

What You'll Do

Ignyte is looking for a ServiceNow Technology Consultant that is passionate about creating innovative solutions across various industries that address critical business problems using the latest digital technologies. You’ll be challenged daily as you will play a key role in leading multiple project types to successful completion. Your everyday tasks can range from working with clients to plan and implement their technology solutions, to generate operational reports or KPI analysis, and to work with designers to create user interfaces.

As a ServiceNow Technology Consultant, we give you the opportunity to create your own career path based on your interests, the skills you already possess as well as the skills you’d like to have From day one, you will work with our firm's leadership to formulate your job description and career goals. 

What We're Looking For

• Bachelor’s degree from a four-year college or university (information systems, engineering, or other technical degree preferred)

• Graduate degree not required but a plus

• 3-5 years of experience with ServiceNow development and/or implementation

• ServiceNow Developer Certifications including, Certified System Administrator (CSA), Customer Service Management (CSM), Public Sector Digital Services Suite (PSDS), Certified Application Developer (CAD), and/or Now Assist for CSM Pro Plus Suite

• Relevant consulting experience with a technical background

• “Big 4” consulting experience is a plus

• Create and develop innovative solutions addressing client's business requirements in consideration of process design, ServiceNow technical best practice and standards

• Experience in designing use cases, categorizing requirements, and creating functional and requirement specifications documents

• Ability to create high-quality presentations, models, and analyses, and other deliverables and present them to clients and upper management

• Knowledge of Agile, Scrum, Kanban, and Critical Path development and implementation methodologies

• Experience in Software Development Lifecycles and development languages such as Python and JavaScript

• Possesses strong ability to develop and manage work plans to address client requests and tasks

• Experience leading small to medium teams by example to achieve project goals and complete major deliverables 

• Excellent interpersonal skills to communicate with colleagues and executives alike

• Hard working, self-motivated individuals who are comfortable handling ambiguity and able to successfully complete tasks within deadlines with limited supervision

• Creative, “big picture” thinking while maintaining a keen attention to detail

• Ability to assist in proposal writing for business development opportunities

• Ability to set, manage and meet expectations and deadlines

• Strong Desktop App skills (Excel, PowerPoint, Word)

What You'll Gain

• Exciting Projects: Work on demanding and rewarding projects that provide exposure to business issues and challenges in a variety of industries  

• Professional Growth: Ignyte invests in your development by providing continuous training and career opportunities.  

• Dynamic Team Members:  Gain valuable experience collaborating with highly motivated and bright individuals at DC's most promising budding consulting company and enjoy a stimulating team-building environment.  

• Innovative environment: Gain experience and expertise in various areas and utilize your computer skills, analytical abilities, and customer-facing abilities. 

Powered by JazzHR

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Technology Consultant II plays a critical role within the vSOC’s 24/7 operational model, providing intermediate-level triage and analysis capabilities. This position ensures SLA-driven alert handling, accurate enrichment, and timely escalation of potential security incidents across a multi-tenant environment. Analysts in this role demonstrate growing independence in investigations, handle moderately complex alerts, and contribute to operational continuity through clear documentation and collaboration. This role serves as a stepping stone toward senior analyst positions by building technical depth, platform versatility, and confidence in a high-tempo environment.

The Main Responsibilities

• Perform real-time alert triage and enrichment across SIEM, EDR, and other telemetry sources.

• Apply contextual enrichment using threat intelligence, asset data, and user behavior to assess severity and relevance.

• Draft and deliver clear, technically accurate analyst write-ups for escalated alerts, including indicators of compromise and recommended actions.

• Issue timely alert notifications and escalate incidents per SLA and SOP requirements.

• Ensure all actions are properly documented and traceable.

• Provide feedback on recurring false positives, detection gaps, and enrichment issues to improve workflows.

• Collaborate with shift teams to maintain situational awareness and ensure smooth transitions.

• Participate in customer-facing activities such as incident documentation reviews and technical briefings under senior guidance.

• Follow established playbooks and SOPs while contributing suggestions for improvement.

What We Look For in a Candidate

• At least 3 years of related experience.

• Proficiency in core vSOC platforms: Carbon Black, CrowdStrike, Microsoft Defender, SentinelOne, Splunk, and Microsoft Sentinel.

• Developing fluency in advanced tools such as Palo XSIAM, Microsoft Sentinel, Splunk, and other platforms.

• Ability to conduct initial investigations and apply contextual enrichment independently.

• Strong written communication skills for producing concise and technically sound documentation.

• Familiarity with SLA-driven operations and escalation protocols.

• Initiative in resolving recurring issues and improving detection workflows.

• Willingness to engage in customer-facing support activities with professionalism.

• Ability to work effectively in a high-tempo, collaborative environment.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$66,375 - $8,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

69,694 - 92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

73,013 - 97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (

• Bonus Structure

#LI-MB1

#LI-Remote

Requisition #:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/12/2025

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Technology Consultant II plays a critical role within the vSOC’s 24/7 operational model, providing intermediate-level triage and analysis capabilities. This position ensures SLA-driven alert handling, accurate enrichment, and timely escalation of potential security incidents across a multi-tenant environment. Analysts in this role demonstrate growing independence in investigations, handle moderately complex alerts, and contribute to operational continuity through clear documentation and collaboration. This role serves as a stepping stone toward senior analyst positions by building technical depth, platform versatility, and confidence in a high-tempo environment.

The Main Responsibilities

• Perform real-time alert triage and enrichment across SIEM, EDR, and other telemetry sources.

• Apply contextual enrichment using threat intelligence, asset data, and user behavior to assess severity and relevance.

• Draft and deliver clear, technically accurate analyst write-ups for escalated alerts, including indicators of compromise and recommended actions.

• Issue timely alert notifications and escalate incidents per SLA and SOP requirements.

• Ensure all actions are properly documented and traceable.

• Provide feedback on recurring false positives, detection gaps, and enrichment issues to improve workflows.

• Collaborate with shift teams to maintain situational awareness and ensure smooth transitions.

• Participate in customer-facing activities such as incident documentation reviews and technical briefings under senior guidance.

• Follow established playbooks and SOPs while contributing suggestions for improvement.

What We Look For in a Candidate

• At least 3 years of related experience.

• Proficiency in core vSOC platforms: Carbon Black, CrowdStrike, Microsoft Defender, SentinelOne, Splunk, and Microsoft Sentinel.

• Developing fluency in advanced tools such as Palo XSIAM, Microsoft Sentinel, Splunk, and other platforms.

• Ability to conduct initial investigations and apply contextual enrichment independently.

• Strong written communication skills for producing concise and technically sound documentation.

• Familiarity with SLA-driven operations and escalation protocols.

• Initiative in resolving recurring issues and improving detection workflows.

• Willingness to engage in customer-facing support activities with professionalism.

• Ability to work effectively in a high-tempo, collaborative environment.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$66,375 - $8,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

69,694 - 92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

73,013 - 97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (

• Bonus Structure

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Requisition #:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/12/2025

Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique IT Consulting company with prominent Chicago based clients. You will have direct contact with clients via onsite office and home visits, as well as remote support. To learn more about TFIS, please visit our website at

This is a full-time position. Evening and weekend work may be required for business-critical operations and project-driven tasks. We offer a competitive salary with full benefits, including health insurance, 401k, internet and cell phone payment and opportunity for continuing education.

Foundational Attributes

• Personable and approachable.
• Professional demeanor with a strong business acumen.
• Comfortable working with a high level of autonomy.
• Comfortable working and collaborating with a team.
• Engenders a high degree of project ownership.
• Ability to manage time well with a focus on generating billable hours.
• Excellent troubleshooting methodology with an ability to research solutions for new problems.
• Strong sense of operational security with a duty to maintain integrity of sensitive client data.
• Ability to liaise with vendors and manage project budgets.
• Excellent organizational and intercommunication
• Eagerness to learn new technologies and methodologies.

Technical Proficiencies

• Ability to design, troubleshoot, and maintain IT Infrastructure.
• Strong working knowledge of workstation operating systems.
• Experience with VMWare, Hyper-V, Cisco, NAS/SAN Storage, VPNs, Exchange, O365, SQL.
• Configure and maintain Windows Server / Active Directory / Group Policy.
• Install and manage firewalls, switches, Wi-Fi, and other network hardware.
• Ability to troubleshoot & maintain Android and iOS mobile devices.
• Documentation of processes, standards, and procedures for client systems.
• Research and implement new hardware, applications, and IT related services.

Job Requirements

• Undergraduate degree in Computer Science or similar.
• 5-7 years working in the Information Technology field
• Relevant software certifications are a plus.
• Microsoft, Cisco, VMWare, CompTIA, etc.

Remote Work Internet Policy

Internet requirements for working remotely: We require an internet plan with the following minimum upload and download speeds for best connection: 100+ Mbps download and 20+ Mbps upload. Home Wi-Fi should be password protected.

Additional Requirements:

• Valid driver's license required
• This position can be very active and requires physical activity at times such as standing, walking, bending, kneeling, stooping, crouching, crawling, lifting, and climbing.