94 Technology jobs in Crowley
Recruitment Manager - Technology
Posted 7 days ago
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Job Description
Key Responsibilities:
- Oversee and manage the day-to-day operations of the technology recruitment team, ensuring efficient and effective service delivery.
- Develop and implement innovative recruitment strategies to attract and source top technology professionals.
- Manage the full recruitment lifecycle for critical technology roles, from sourcing and screening to offer negotiation and onboarding.
- Build and maintain strong relationships with key technology clients, understanding their talent needs and providing strategic advice.
- Set performance goals for the recruitment team and monitor key metrics (e.g., time-to-fill, candidate quality, client satisfaction).
- Mentor, coach, and develop recruitment team members, fostering a culture of continuous improvement and high performance.
- Ensure adherence to recruitment best practices, compliance standards, and company policies.
- Collaborate with business development teams to identify new client opportunities and expand market share.
- Stay abreast of emerging technologies, industry trends, and the competitive talent landscape.
- Develop and manage relationships with external partners, such as tech communities and educational institutions.
- Oversee the utilization and optimization of recruitment technologies, including ATS and sourcing tools.
- Contribute to the development of employer branding initiatives to attract top tech talent.
- Manage recruitment budgets and resource allocation effectively.
- Bachelor's degree in Business Administration, Human Resources, or a related field. Master's degree or relevant certifications are a plus.
- Minimum of 6 years of progressive recruitment experience, with at least 3 years in a management or leadership role, preferably within technology recruitment.
- Proven expertise in sourcing and recruiting for a wide range of technology roles (e.g., Software Engineering, Data Science, Cybersecurity, Cloud Computing).
- Strong understanding of the technology market, industry trends, and talent acquisition challenges.
- Demonstrated leadership and team management abilities, with a track record of developing high-performing teams.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency with Applicant Tracking Systems (ATS) and various recruitment technologies.
- Strategic thinker with strong analytical and problem-solving skills.
- Ability to build rapport and foster strong relationships with clients and candidates.
- Proven ability to manage multiple priorities and thrive in a fast-paced environment.
Technical Support I
Posted 15 days ago
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Job Description
+ Fields support calls from merchants by opening, notating, and completing trouble tickets.
+ Consults with users to determine steps and procedures taken to identify and resolve the problem.
+ Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
+ Collaborates with other staff to research and resolve problems.
+ Collaborates with programmers to research, explain errors and resolve or recommend modifications to correct problems.
Basic Qualifications:
+ HS/GED
+ Some experience with technical or customer service, or related support experience
+ Experienced with Microsoft Office Suite or related software
Preferred Qualifications :
+ 2 years of experience with technical or customer service, or related support experience
+ Excellent verbal and written communication skills
+ Excellent interpersonal and customer service skills
+ Professional and pleasant telephone manner
+ Ability to explain technical issues to technical and nontechnical employees and customers
+ Strong analytical and problem-solving skills
+ Proficient with or the ability to quickly learn an array of computer hardware and software
Additional Basic Qualifications:
Must be 18 years of age or older
Why Join Us:
+ We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
+ There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
+ A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster ( which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .
Technical Support Engineer
Posted 7 days ago
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Job Description
Key Responsibilities:
- Provide advanced technical support to customers via remote channels, including email, phone, and video conferencing.
- Troubleshoot, diagnose, and resolve intricate hardware and software issues.
- Analyze user-reported problems and replicate them to identify root causes.
- Escalate unresolved issues to engineering or product teams with detailed documentation.
- Develop and maintain comprehensive technical documentation, including user guides and knowledge base articles.
- Assist in beta testing new product features and provide feedback to development teams.
- Train customers on product usage and best practices remotely.
- Monitor system performance and identify potential issues before they impact users.
- Contribute to the continuous improvement of support processes and tools.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience in technical support, preferably in a remote environment.
- Proficiency in diagnosing and resolving issues with (mention relevant technologies, e.g., operating systems, databases, network protocols, cloud platforms).
- Strong understanding of software development lifecycles and hardware troubleshooting.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly.
- Experience with ticketing systems and remote support tools.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- A proactive mindset and a commitment to exceptional customer service.
- Experience with scripting or programming languages (e.g., Python, JavaScript) is a plus.
- Must have a dedicated home office setup with reliable high-speed internet access.
Technical Support Analyst
Posted 6 days ago
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Job Description
Job Location: Arlington, TX
Job Type: Full-time, Permanent
Internal Job Title: Technical Support Analyst - Tier 1
Reports To: Team Lead - Technical Support
Job Requirement(s): Travel throughout Canada and USA, 1 week per month
No. of Openings: 01
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.
Responsibilities:
- Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
- Logging and documenting all customer interactions within our ticketing system and escalating matters as required
- Collaborating with other groups/departments to streamline service delivery
- Identify opportunities to drive process improvements that positively impact the client’s experience
- Develop knowledge and understanding of our software and the supporting Infrastructure
- Achieve relevant certification in line with department needs and requirements
- Achieving and exceeding KPI targets and other Metrics defined by the department
- Available to travel at least 1 week per month throughout the US and Canada
- Keeping abreast of Software enhancements and new releases, by reviewing release notes
- Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Qualifications:
- Relevant certification or post-secondary Diploma or Degree
- Valid Driver's License
- Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers
- Previous experience working with Networks (TCP/IP)
- Basic LAN/WAN knowledge
- CompTIA A+ and Network +
- Thorough understanding of PC hardware and software as well as Microsoft Products
- Excellent customer service skills
- Problem solving and trouble shooting skills
- Strong documentation abilities
- Effective time management and organization
- Strong multi-tasking and prioritization
- Excellent verbal and written communication skills
- Ability to work within and meet set deadlines
- Strong base knowledge of industry standard business applications
- Willingness to commit to an ongoing system of education and cross-training
What we offer:
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- The opportunity to travel
- Free parking
- Staff events
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
Information Technology Security Manager
Posted today
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Job Description
Summary
The IT Security Manager is responsible for leading the development and execution of the brand’s cybersecurity strategy, ensuring scalable and resilient protection across our fast-growing enterprise. This role will design, implement, and manage comprehensive security frameworks and programs that support both cloud (AWS) and on-premises environments.
This role will provide strategic and operational leadership in safeguarding brand systems, guest data, and digital assets - critical to supporting our store operations, franchise partners, and guests. The position requires strong leadership capabilities and deep expertise in modern security practices, regulatory compliance, risk management, and Agile methodologies. The Manager will work closely with IT, cross-functional business stakeholders, and external partners to maintain a proactive, business-aligned cybersecurity posture that supports innovation, compliance, and guest trust.
Essential Functions
· Develop, implement, and manage the brand’s information security strategy, policies, standards, and procedures.
· Lead security initiatives across cloud (AWS and Azure) and on-premises environments, ensuring alignment with business objectives and industry best practices.
· Manage security monitoring solutions and incident response processes to quickly identify, mitigate, and remediate security threats.
· Coordinate regular security audits, penetration testing, and vulnerability assessments to proactively manage and mitigate risks.
· Oversee compliance efforts, including PCI DSS, GDPR, and other applicable regulations.
· Collaborate with infrastructure and application teams to embed security controls into all aspects of technology operations and software development lifecycles.
· Lead cybersecurity training and awareness initiatives across the organization to foster a culture of security awareness and compliance.
· Develop and implement third-party risk management processes to assess and mitigate risks from vendors and partners.
· Establish key performance indicators (KPIs) and regularly report on the effectiveness of security measures to senior leadership.
· Utilize Agile methodologies to prioritize and manage security projects, ensuring timely and effective delivery.
· Manage the security budget effectively, optimizing investments to achieve maximum impact and protection.
· Mentor team members, fostering professional growth, collaboration, and a high-performance security culture.
· Stay informed about the latest cybersecurity trends and continuously refine strategies and processes to enhance security posture.
Experience and Skill Requirements
· Deep understanding of security frameworks, including NIST, CIS Controls, ISO 27001, and compliance requirements such as PCI DSS and GDPR.
· Extensive hands-on experience with cloud security (AWS & Azure), including identity and access management, cloud security controls, and monitoring.
· Experience with on-premises security infrastructure, including firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint protection (EDR), and secure network architecture.
· Demonstrated experience leading security audits, vulnerability assessments, penetration testing, and incident response activities.
· Proven experience managing third-party risk assessment programs and vendor management processes.
· Proficiency in Agile project management methodologies, sprint planning, and iterative delivery processes.
· Excellent leadership, people management, coaching, and mentoring skills.
· Proven track record of effective budget management and resource allocation for security initiatives.
· Exceptional communication and collaboration skills, capable of engaging stakeholders at all organizational levels.
· Relevant certifications such as CISSP, CISM, CCSP, Azure Security Engineer Associate, or equivalent are highly preferred.
· A proactive mindset with a passion for continuous learning, security innovation, and protecting business assets.
Qualifications
· Bachelor’s degree in information security, Cybersecurity, Computer Science, Information Technology, or a related technical field required, a master’s degree in Cybersecurity, IT Management, or Business Administration, plus.
· Minimum of seven (7) years of progressive experience in cybersecurity roles, including at least three (3) years of experience leading security programs, projects, or teams.
· Demonstrated success in building, implementing, and managing security frameworks across hybrid (cloud/on-prem) environments in a multi-location, enterprise setting.
· Hands-on experience managing compliance with relevant standards and regulations, such as PCI DSS (especially relevant for QSR/retail), GDPR, SOX, or HIPAA.
· Experience working within Agile or DevSecOps environments to integrate security into continuous development and operations processes.
Relevant security certifications are highly preferred, including but not limited to:
· CISSP (Certified Information Systems Security Professional)
· CISM (Certified Information Security Manager)
· CCSP (Certified Cloud Security Professional)
· CompTIA Security+ or equivalent
Indirect Tax Technology Manager
Posted 15 days ago
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Job Description
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**US - Tax - Indirect Tax Technology and Transformation - Manager**
Our mission is to build, sell and deliver differentiated tax technology solutions that enable our clients to manage their indirect tax obligations more efficiently and accurately. We focus on two key areas: implementation/delivery and technology creation/support. By providing comprehensive and reliable solutions that help our clients achieve their business objectives while minimizing their tax risks, we strive to be the leading provider of indirect tax technology solutions in the market.
As a manager you'll continuously enhance your proficiencies in the design, promotion and delivery of major technology tools, including application development, data acquisition and transformation, and data analytics and visualization/reporting. You'll work side-by-side with tax-technical subject matter professionals (SMPs) to develop and deploy data and technology solutions that will enable our tax-technical SMPs to efficiently and effectively deliver quality tax consulting, with timely and responsive services and work products that meet and/or exceed client expectations.
**The opportunity**
Be part of a team that helps build and deliver sustainable tax technology strategies. The field of taxation is constantly changing as new laws, regulations, and technologies are created, and this is your opportunity to be part of a rapidly evolving field.
**Your key responsibilities**
We'll look to you to use technology to accelerate and enhance delivery of indirect tax services and actively participate as member of pursuit teams and service delivery teams supporting various client projects including working with internal and external stakeholders, developing transformative solutions, and fostering deep client relationships. You will contribute toward developing a technically diverse and talented team, all while handing activities that focus on quality and commercial value.
**Skills and attributes for success**
· Demonstrate characteristics of a forward-thinker and self-motivator that thrives on new challenges and adapts quickly to learning new skills
· Collect and document engagement team and client feedback; identify market events such as new client needs and competitor activity
· Develop or enhance proficiency in the use of major technology tools
· Manage overall deployment of technology services through active participation as part of pursuit and client service engagement teams
· Monitor penetration and performance of technology services and communicate to leadership
· Monitor competitive and client feedback and needs and communicate with leadership to develop appropriate responses, products, or communications
· Deliver high-quality work products within expected timeframes and on budget
· Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
· Manage and motivate client engagement teams with diverse skills and backgrounds
· Take ownership of assigned tasks and monitor them until completion
· Identify ways to automate manual tasks using existing financial or tax systems and emerging technologies
· Design technology solutions that are aligned with the direction of the organization in terms of technology and business strategy
· Partner with others to gather all requirements to formulate the appropriate architecture required to provide system functionality
**To qualify for the role you must have**
· A bachelor's degree in technology, information science, accounting, or finance and minimum of 5 years of related work experience; or a graduate degree and minimum 4 years of related work experience
· Approved technical certification, CPA license or membership to a state Bar
· Hands-on technical experience with expertise in delivering innovative, data-driven solutions using modern analytics and AI technologies
· Experience with developing solutions using Microsoft Azure, IBM watsonx, or Databricks stack
· A strong interest in Artificial Intelligence (AI) and emerging technologies and leveraging them to optimize and transform business processes
· Experience designing and developing scalable, high-performance databases, particularly using Microsoft SQL Server, to support robust analytics and data-driven decision-making
· Strong communication skills in managing stakeholders, framing value propositions, and influencing strategic decisions
· Adaptive mindset allowing for responsiveness to evolving customer needs, market conditions, and technology trends
· Strong organization and time management skills, balancing multiple priorities in a fast-paced, hybrid work environment
· Management experience with cross-functional project teams, mentoring less experienced personnel, and fostering a culture of high performance and innovation
· Ability to travel as required to support client engagements and foster strong, trust-based relationships
**What we look for**
We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in leveraging technology to improve business processes, data modelling and analysis, and the ambition to go above and beyond expectations, this role is for you
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $125,900 to $31,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 151,200 to 262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
Client Solutions Manager (Technology)
Posted 15 days ago
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Job Description
Client Solutions Manager (Technology)
**LOCATION**
TX FORT WORTH
**JOB DESCRIPTION**
**Job Summary**
As a **Client Solutions Manager** , your responsibilities will include:
+ Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven Technology and/or recruiting background. Market to Technologyvia telephone, video as well as conduct in-person meetings withTechnologyand key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half's presence in the local business community.
+ Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
+ Meet and exceed weekly business development goals.
**Qualifications:**
+ 2+ years of business-to-business development experience and/or working in a Technologyrelated field is preferred.
+ Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.
+ A combination of business development and account management skills are required.
+ Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
+ Must have a proven track record of success and be a competitive and self-motivated individual.
**Top Reasons to Work for Robert Half:**
+ **EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -** For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.
+ **PERFORMANCE = REWARD -** We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com .
+ **UPWARD MOBILITY -** With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
+ **TOOLS FOR SUCCESS -** We provide world-class training, client relationship management tools and advanced technology to help you succeed.
+ **RESPECTED WORLDWIDE -** Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
+ **OUTSTANDING CORPORATE RESPONSIBILITY -** We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to or call for assistance.
In your email please include the following:
+ The specific accommodation requested to complete the employment application.
+ The location(s) (city, state) to which you would like to apply.
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
**JOB LOCATION**
TX FORT WORTH
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Pharma Technology Consultant Manager
Posted 15 days ago
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Job Description
**Industry/Sector:** Pharma and Life Sciences
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents.
Responsibilities
- Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies
- Supervise, develop, and coach teams to deliver top-quality work
- Manage client service accounts and drive engagement workstreams
- Leverage troubleshooting skills and knowledge of network management
- Support daily operations and resolve technology incidents
- Independently solve and analyze complex problems
- Develop top-quality deliverables
- Oversee successful planning, budgeting, execution, and completion of projects
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Troubleshooting skills in Windows 10
- Experience with Microsoft Azure and Office 365
- Knowledge of TCP/IP, DHCP, and DNS configuration
- Client-facing support utilizing Microsoft technologies
- Experience with IT support ticketing systems
- Preventative maintenance services experience
- Professional communication and customer engagement
- Documenting issues and resolutions in detail
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
Senior Educational Technology Integrator
Posted 7 days ago
Job Viewed
Job Description
Key Responsibilities:
- Lead the strategic planning and implementation of educational technology initiatives across the institution.
- Develop and deliver professional development programs for educators on the effective use of digital tools and platforms.
- Evaluate, recommend, and implement new educational technologies and software solutions.
- Provide technical support and troubleshooting for educational technology tools and learning management systems (LMS).
- Collaborate with faculty to design engaging and effective online and blended learning experiences.
- Create and maintain comprehensive documentation, guides, and training materials for educational technologies.
- Stay current with emerging trends and best practices in educational technology and digital learning.
- Analyze user feedback and usage data to identify areas for improvement and innovation.
- Contribute to the development of institutional policies and guidelines related to educational technology.
- Foster a culture of innovation and technology adoption within the academic community.
The ideal candidate will possess a Master's degree in Educational Technology, Instructional Design, Computer Science, or a related field. A minimum of 6 years of experience in educational technology, instructional design, or a similar role within an academic setting is required. Proven experience in integrating various learning management systems (e.g., Canvas, Blackboard, Moodle) and a wide range of educational software is essential. Strong understanding of pedagogical principles and how technology can support effective teaching and learning is crucial. Excellent communication, presentation, and training skills are necessary for this remote role, as you will interact with diverse stakeholders. Experience in curriculum development and online course design is highly desirable. If you are passionate about shaping the future of education through technology and excel in a remote work environment, we encourage you to apply.