286 Technology jobs in Hendersonville

Surgical Technology Adjunct

South College - We are one of the nation's fastest growing institutions of higher learning . come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Almost 20,000 Students

10 Campuses

Competency Based Education

Online

Surgical Technology Adjunct Description

South College is seeking qualified applicants for the role of Adjunct Faculty - Surgical Technology . This position is responsible for delivering didactic, clinical, and laboratory instruction to students, helping them develop the knowledge and skills required for success in the field. Courses are offered during the day on campus and at affiliated clinical sites in the Nashville area.

Responsibilities

• Provide didactic, clinical, and laboratory instruction in Surgical Technology.
• Deliver high-quality teaching that supports student learning and skill development.
• Conduct courses on campus during the day and at designated clinical sites in the Nashville area.
• Guide and mentor students in both academic and clinical settings to ensure program success.

Requirements

Education

• A minimum of an earned bachelor's degree.
• Be a graduate of an education program in surgical technology accredited by a nationally recognized programmatic accreditation agency.
• Possess a credential in the field of surgical technology through a national certification program that is accredited by the National Commission on Certifying Agencies (NCCA).

Experience

• Have a minimum total of two years of experience, either in the operating room scrub role or as an instructor in surgical technology, or a combination of both, within the past five years.
• Strong communication and technology skills.
• Prior teaching experience preferred.

Please submit unofficial transcripts and proof of CST when applying.

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.
Services:
+ Strategy, Architecture, Planning, and Procurement
+ Business Enablement
+ Business Solutions
+ Project Assurance
PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs.
The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services.
The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting.
In Summary, this position requires the following key competencies:
**- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s.
**- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives.
**- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area.
**- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities.
**- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
**Qualifications:**
- Must be based in the Southeast region of the US with a preference of NC or SC
- At least 10 years of experience in management consulting, focused on technology.
- 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility.
- 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration.
- Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M.
- Proven ability to hire, develop, and manage a team of people.
- Strong leadership interpersonal skills.
- Exceptional communication skills.
- Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence.
- Bachelor's Degree from an accredited University.
Preferred:
- PMP certification
This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:
+ be available during your set working hours
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $35,000- 165,000
We are accepting applications on an ongoing basis until filled.
#LI-AH1
#LI-remote
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical *Manager for our Technology Risk *function. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Iterating on program elements: Analysis of multiple variables to inform improvements to threat models/risk scoring methodologies.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Build, grow, and coach a team of technology and security risk analysts; foster a culture of agility and innovation, and provide ongoing performance feedback.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
*What we look for in you (ie. job requirements):*
* 8+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Managing high performing teams: Demonstrable experience managing and mentoring analysts to grow and mature their capabilities and careers.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69486
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com

**JOB REQUISITION**
Practice Director (Technology)
**LOCATION**
TN NASHVILLE Dwtn
**JOB DESCRIPTION**
**Job Summary**
The primary responsibility of the **Practice Director** is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization.
**Key Core Competencies:**
**Results and Execution (Drive & Operational Execution)**
+ Drive revenue generating activities/practice group performance.
+ Execute operational focus areas.
+ Meet productivity standards, individual and staff.
+ Effectively manage time, plan and multi-task.
+ Make quality decisions.
**Infrastructure (Resource Management)**
+ Reach target performance metrics, individual and staff.
+ Attract and source.
+ Train, develop and retain staff.
**Business Analysis**
+ Achieve pricing goals.
+ Expert knowledge of practice group.
+ Quickly recognize and act upon business trends on daily/weekly basis.
**Communication/Collaboration**
+ Effective communication (feedback, difficult messages and expectations)
+ Promote a culture of collaboration.
+ Motivate, inspire and lead by example.
+ Provide recognition and celebrate successes.
+ Manage change efforts.
+ Facilitate resolution with internal staff, clients and candidates.
+ Conduct effective meetings.
**Customer Focus**
+ Lead customer retention and expansion strategy.
+ Build customer loyalty by providing superior service.
**Leadership Approach**
+ Leads with character, builds trust, respect and credibility through actions and behaviors.
+ Promote and support an inclusive work environment.
+ Aware of and accepts responsibility for own actions and behaviors.
+ Create a positive, collaborative team culture.
+ Strives to understand and support others.
+ Follow through on commitments.
+ Treats others fairly and consistently.
**Business and HR Responsibilities:**
+ Business generation, revenue and pricing goals: Based on location.
+ Total Headcount: up to 4 including practice director.
**Qualifications:**
+ 1+ years talent solutions and/or management or equivalent experience required.
+ Proven performance in talent manager/director role.
+ Demonstrated success in business generation, leading and driving business development.
+ Excellent communication, presentation and problem-solving skills.
+ Proficient in MS Office, databases and other technology systems.
**Education:**
Bachelor's Degree or equivalent, preferred
**Top Reasons to Work for Robert Half:**
+ **EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -** For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.
+ **PERFORMANCE = REWARD -** We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com .
+ **UPWARD MOBILITY -** With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
+ **TOOLS FOR SUCCESS -** We provide world-class training, client relationship management tools and advanced technology to help you succeed.
+ **RESPECTED WORLDWIDE -** Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
+ **OUTSTANDING CORPORATE RESPONSIBILITY -** We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to or call for assistance.
In your email please include the following:
+ The specific accommodation requested to complete the employment application.
+ The location(s) (city, state) to which you would like to apply.
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
**JOB LOCATION**
TN NASHVILLE Dwtn

**Additional Information** Pay: $22.50/Hour, Full Time
**Job Number**
**Job Category** Information Technology
**Location** Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
POSITION SUMMARY
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain Private Branch Exchange (PBX)/telephone switchboard systems and associated hardware. Monitor computer and telephone rooms to see whether they are locked and access is restricted using interrogated key system.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Promote employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Promote adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Enter and locate information using computers and/or Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Description**
This position is incentive eligible.
**Introduction**
Do you want to join an organization that invests in you as a Senior Counsel Technology? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Benefits**
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Counsel Technology like you to be a part of our team.
**Job Summary and Qualifications**
The Senior Counsel Technology role serves as legal counsel related to any matters in the technology space.
In this role you will:
+ Draft and negotiate a variety of commercial agreements including software licensing, SaaS, cloud services, IT infrastructure and service agreements
+ Work with cross-functional teams, e.g. Security, Privacy and Product to resolve issues in commercial agreements and with product implementation
+ Provide counsel and guidance to corporate constituents for AI and emerging technology initiatives
+ Support continuous improvements of forms, policies and processes to help streamline, simplify and automate our contracting processes
Qualifications you will need:
+ 10+ years of practicing attorney experience with at least 3 years in an in-house setting required
+ Cloud services, SaaS or software licensing experience required
+ HIPAA and Healthcare industry experience preferred
+ Ability to effectively communicate across all levels of the organization
+ Admitted to Tennessee bar or qualified to work in-house, or eligible to do so in Tennessee
+ Juris Doctorate from accredited law school
We are comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom. The Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts. This is where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care. Through a united network of globally recognized oncology specialists, we collaborate and share best practices. We address each aspect of the cancer journey, from screening and diagnosis through treatment and survivorship, to advance our shared mission: Above all else, we are committed to the care and improvement of human life.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Counsel Technology opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our client is a dynamic technology company seeking a skilled and motivated Technical Support Manager to lead their customer service and helpdesk operations. This role operates on a hybrid model, requiring a balance of on-site collaboration at our Nashville, Tennessee, US office and remote work flexibility. As the Technical Support Manager, you will be responsible for overseeing the day-to-day operations of the technical support team, ensuring the timely and effective resolution of customer issues. Your primary focus will be on managing a team of support specialists, setting performance goals, providing training, and fostering a customer-centric culture. You will be instrumental in developing and refining support processes, implementing best practices for ticket management, and leveraging support technologies to enhance efficiency and customer satisfaction. Key responsibilities include analyzing support metrics, identifying trends, and implementing proactive solutions to prevent recurring issues. You will act as a escalation point for complex technical problems, collaborating with engineering and product teams to ensure prompt resolution. The ideal candidate possesses a strong understanding of IT infrastructure, software applications, and common troubleshooting methodologies. Excellent leadership, communication, and problem-solving skills are essential. Experience in developing knowledge bases, support documentation, and customer self-service portals is highly desirable. You will also be responsible for managing vendor relationships for support tools and ensuring the team remains up-to-date with product knowledge and technical advancements. A Bachelor's degree in Information Technology, Computer Science, or a related field, coupled with a minimum of 5 years of experience in technical support or customer service management, is required. Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud) is a must. Join a growing company where your leadership will directly contribute to exceptional customer experiences.