135 Technology jobs in La Verne

The Company UberMedia is a next generation mobile advertising platform that focuses on using data and technology to deliver higher performance. UberMedia is also a leading independent developer of feature-rich social mobile applications. Founded in 2010 by Bill Gross, UberMedia is based in Pasadena, California and is an Idealab startup company. Being surrounded by cutting-edge technology and proven innovation empowers us to consistently discover new ways to engage with customers and help organizations grow their businesses. UberMedia is looking for individuals with a high need to achieve, who thrive when given unique challenges and who love a fast-paced environment that pushes the technology envelope. We have an immediate need for an experienced Senior System Administrator with proven experience supporting high volume, high performance, and high availability websites, application and database infrastructures. Position Description UberMedia is looking for individuals with a high need to achieve, who thrive when given unique challenges and who love a fast-paced environment that pushes the technology envelope. We have an immediate need for an experienced Senior System Administrator with proven experience supporting high volume, high performance, and high availability websites, application and database infrastructures. Amazon Web Services (AWS) experience is a mandatory requirement. Key Position Accountabilities Design, implement, upgrade and maintain current and new UberMedia technology infrastructure Perform production application deployment Participate in maintaining database and web-application high availability Monitor applications, services, logs and databases Troubleshoot and remediate infrastructure incidents Define and implement backup procedures, monitor and verify the integrity of backups Create, maintain and enhance operational scripts and cronjobs Document infrastructure operations procedures and contribute to the infrastructure wiki for all UberMedia infrastructure operations Provide on-call support after business hours, backed up by members of the Engineering team Requirements BS/MS in Engineering, Computer Science, Mathematics or Physics Successful candidates will have 3+ years experience with the following: Systems administration of Ubuntu Linux infrastructures Deployment and support of 24/7 production systems infrastructures in the Amazon EC2 cloud computing environment Database administration and tuning, query analysis and tuning, database high availability and replication implementation for MySQL and MongoDB Java performance tuning, memory analysis PERL, PHP and Shell scripting Configuration and maintenance of OpenNMS, Cacti, Ganglia and Nagios #J-18808-Ljbffr

Installs, troubleshoots, maintains , and coordinates the use and proper operation of servers, storage environments, and network operating systems (i.e., Windows Server, Linux, UNIX) . Evaluates hardware, software, and peripheral equipment . Maintains user accounts or security policies across the domain . Maintains and updates system security plans on all server platforms . Implements, documents, and coordinates server and storage policies, procedures, and standards . Enforces security procedures . Maintains enterprise information technology services (e.g., FAX Servers, Messaging Systems, Databases, GroupWare, Document Management, Virtualization software/settings) . Oversees system and data security . Assigns passwords and monitors use of resources . Oversees system recovery mechanisms. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Proactively maintain and develop all infrastructure technology to maintain necessary uptime service Engineering of systems administration-related solutions for various project and operational needs Maintain best practices on managing systems and services across all managed environments Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, storage and network hardware Create and modify scripts or applications to perform tasks Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Proactively monitoring system performance and capacity planning Collaborate with other teams and team members to develop automation strategies and deployment processes Knowledge of Microsoft Office, Shar ePoint/One Drive, Mac OS, Windows Technical knowledge with a variety of hardware. Skilled in coordinating and leading multiple projects and initiatives Ability to learn and master new technologies . Excellent communication skills both written and verbal. Required Experience Required: Bachelor's Degree Information Systems, Information Technology, Networking 7 to 10 years of experience system administration Preferred: Master's Degree Technical Discipline. 7 to 10 years of experience healthcare system administration experience Address 12401 Washington Blvd. Salary 84302.00-139110.00 Shift Days FLSA Status Professional-Exempt #J-18808-Ljbffr

• Proactively maintain and develop all infrastructure technology to maintain necessary uptime service

• Engineering of systems administration-related solutions for various project and operational needs

• Maintain best practices on managing systems and services across all managed environments

• Fault finding, analysis and of logging information for reporting of performance exceptions

• Proactively monitoring system performance and capacity planning

• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, storage and network hardware

• Create and modify scripts or applications to perform tasks

• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment

• Proactively monitoring system performance and capacity planning

• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Knowledge of Microsoft Office, SharePoint/One Drive, Mac OS, Windows

• Technical knowledge with a variety of hardware.

• Skilled in coordinating and leading multiple projects and initiatives

• Ability to learn and master new technologies.

• Excellent communication skills both written and verbal.

• Bachelor's Degree Information Systems, Information Technology, Networking

• 7 to 10 years of experience system administration

• Master's Degree Technical Discipline.

• 7 to 10 years of experience healthcare system administration experience

Installs, troubleshoots, maintains, and coordinates the use and proper operation of servers, storage environments, and network operating systems (i.e., Windows Server, Linux, UNIX). Evaluates hardware, software, and peripheral equipment. Maintains user accounts or security policies across the domain. Maintains and updates system security plans on all server platforms. Implements, documents, and coordinates server and storage policies, procedures, and standards. Enforces security procedures. Maintains enterprise information technology services (e.g., FAX Servers, Messaging Systems, Databases, GroupWare, Document Management, Virtualization software/settings). Oversees system and data security. Assigns passwords and monitors use of resources. Oversees system recovery mechanisms. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Proactively maintain and develop all infrastructure technology to maintain necessary uptime service Engineering of systems administration-related solutions for various project and operational needs Maintain best practices on managing systems and services across all managed environments Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, storage and network hardware Create and modify scripts or applications to perform tasks Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Proactively monitoring system performance and capacity planning Collaborate with other teams and team members to develop automation strategies and deployment processes Knowledge of Microsoft Office, SharePoint/One Drive, Mac OS, Windows Technical knowledge with a variety of hardware. Skilled in coordinating and leading multiple projects and initiatives Ability to learn and master new technologies. Excellent communication skills both written and verbal. Required Experience Required: Bachelor's Degree Information Systems, Information Technology, Networking 7 to 10 years of experience system administration Preferred: Master's Degree Technical Discipline. 7 to 10 years of experience healthcare system administration experience Qualifications: Proactively maintain and develop all infrastructure technology to maintain necessary uptime service Engineering of systems administration-related solutions for various project and operational needs Maintain best practices on managing systems and services across all managed environments Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, storage and network hardware Create and modify scripts or applications to perform tasks Provide input on ways to improve the stability, security, efficiency, and scalability of the environment Proactively monitoring system performance and capacity planning Collaborate with other teams and team members to develop automation strategies and deployment processes Knowledge of Microsoft Office, SharePoint/One Drive, Mac OS, Windows Technical knowledge with a variety of hardware. Skilled in coordinating and leading multiple projects and initiatives Ability to learn and master new technologies. Excellent communication skills both written and verbal. #J-18808-Ljbffr

Location : US-based (Remote or Hybrid)Type : Perm or FTC (Fixed-Term Contract)Start Date : June 2025 (TBC)Nexus Studios is an award-winning global studio in film and experience design. Our world-class directors, producers, artists, and technologists create groundbreaking works for entertainment, music, sports, and brands. With studios in LA, London, and Sydney, we specialise in creating film and experiences across all platforms, including cutting-edge work in XR. Our in-house team of artists and engineers work side by side, delivering a prolific multi-platform output. Our work has received accolades from BAFTA, Emmy, Cannes Grand Prix, Grammy, Annie and the Oscars. Recent highlights include the epic UFC 306 night at the Las Vegas Sphere, Pedigree's AI-supercharged Adoptable campaign, a series of video and live activations for Gorillaz, and 'The House', the Netflix special. RequirementsThe Role : We are now looking for a Head of Technology to lead the engineering strategy and execution for a new third-party immersive sports product, built with the new Meta Spatial SDK and Kotlin / GLSL. This is a hands-on leadership role responsible for defining scalable systems, leading cross-functional teams, and integrating seamlessly with emerging SDKs and partner infrastructure.This is a live, fan-facing product-not content delivery. The technical strategy must support real-time performance, extensibility across leagues and features, and a clear path from MVP through launch and live operations. You'll work closely with product, design, and partner teams to ensure we deliver a robust, performant experience that evolves over time.What You'll Do : Leading the overall technology approach from prototype through live operations. Building and mentoring a multidisciplinary engineering and technical art team focused on modular delivery and scalable systems. Working with our Streaming Platform Technical Director to define system architecture across frontend, backend, and data pipelines in coordination with external platforms. Working with our Production, Resourcing and Exec teams to define and recruit for technical roles required to deliver the full product.Integrating with emerging spatial SDKs, real-time engines, and partner-based tooling. Overseeing QA, testing, performance optimization, and release readiness. Driving immersive feature development and backend systems that support personalization and fan-centric content. Continuously improving infrastructure, live service workflows, and dev ops and live ops tools. Collaborating with product and production leads to scope and sequence delivery. Managing partner-facing documentation, risk mitigation, and technical alignment. What You Will Bring : Have 10+ years of engineering experience, including 5+ leading teams in product-oriented environments. Have built or scaled real-time systems, AR / VR / XR applications, or other immersive platforms. Know how to integrate and extend third-party SDKs within live services. Are confident managing ambiguity, prioritizing stability, and communicating tradeoffs. Understand how to design for modular development and phased feature rollout. Are familiar with U.S. sports and fan behavior and can translate that into scalable system choices. Are excited by the challenge of building for live, high-emotion moments and performance under pressure. Preferred Experience : Experience building or integrating systems for sports leagues, fan engagement tools, or data-rich entertainment products. Prior exposure to Meta Spatial SDK, Android Kotlin development or new platform tooling. Familiarity with platform QA standards, sentiment-driven performance metrics, and app store readiness. Experience with Unity, Unreal, or other immersive engines. Collaborative experience with external platform teams or co-development environments. A passion for sports, live storytelling, and what immersive platforms can unlock for fandom. BenefitsThis is a Nexus-led role, embedded in a highly collaborative, partner-facing development environment. You'll help define not just what we build, but how we build it - helping to define the product team structure, delivery approach, and evolution of a platform with global reach.If you're excited about building what's next in sports, immersive media, and fan engagement, we'd love to talk.Nexus Studios is proud to work with extraordinary talent as an equal opportunity employer. We embrace individuals of all backgrounds regardless of gender, race, age, abilities or sexual preferences. Our recruitment process is merit-based, ensuring fair treatment to every applicant.Create a job alert for this searchHead Of Technology • Anaheim, CA, United States #J-18808-Ljbffr

Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and empower businesses through a connected ecosystem of health, safety, and security solutions. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions.

Were seeking a Technology Solutions Architect (TSA) to join our Engineering Center of Excellence. This role supports our sales Organization by developing repeatable, cutting-edge electronic security solutions tailored to client needs. Collaborating closely with sales leadership, the TSA plays a key role in shaping strategy, design, and technology support across regional and national teams.

Primary responsibilities include:

• Providing subject matter expertise to drive customer discussion on electronic security solution offerings
• Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department
• Act as and be the systems integrations and field applications expert for the sales organization
• Directs and acts as a technology mentor for sales, costing, engineering, and field implementation
• Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customers solution
• Assist in Securitas events, and external tradeshow, such as, but not limited to GSX, ISC, NRF, RILA, and more

Additional responsibilities include:

• Conduct detailed field surveys for use in the design development and estimating of a customers solution
• Value engineer solutions to meet customer needs and support the sales operations teams to win
• Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration
• Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards
• Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements
• Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution
• Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning
• Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews

Qualification and Education

• 6+ Years experience in Electronic Security
• 5+ Years experience in designing Electronic Security systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems)
• Bachelor's Degree, or equivalent education and/or experience
• A valid state drivers license, without restrictions
• Detailed knowledge of integrated electronic security solutions and design
• Some knowledge of Fire Alarm & Life Safety Code
• Working knowledge of Computer Systems & Networking
• Ability to read & interpret electronic security specifications, perform equipment counts (take offs). Identify cable requirements & distances, as well as calculate power load & battery calculations.
• Clear, professional communicator with the ability to engage effectively with internal teams and clients
• Self-motivated, detail-oriented, and deadline-driven

Preferred Skills

• Consultative sales process experience preferred
• Field Applications experience preferred
• Systems Integration experience preferred
• Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred
• Bluebeam and Visio experience preferred
• Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM).
• Understanding / Certification with UL (681 & 2050) & High Security applications/systems.
• Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568.
• Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified.

Additional Notes

• Travel expected to be about 50%

Securitas Technology Offers Comprehensive Benefits Including

• Opportunity for annual merit pay increases
• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and empower businesses through a connected ecosystem of health, safety, and security solutions. As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to life delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions.

Were seeking a Technology Solutions Architect (TSA) to join our Engineering Center of Excellence. This role supports our sales Organization by developing repeatable, cutting-edge electronic security solutions tailored to client needs. Collaborating closely with sales leadership, the TSA plays a key role in shaping strategy, design, and technology support across regional and national teams.

Primary responsibilities include:

• Providing subject matter expertise to drive customer discussion on electronic security solution offerings
• Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department
• Act as and be the systems integrations and field applications expert for the sales organization
• Directs and acts as a technology mentor for sales, costing, engineering, and field implementation
• Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customers solution
• Assist in Securitas events, and external tradeshow, such as, but not limited to GSX, ISC, NRF, RILA, and more

Additional responsibilities include:

• Conduct detailed field surveys for use in the design development and estimating of a customers solution
• Value engineer solutions to meet customer needs and support the sales operations teams to win
• Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration
• Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards
• Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements
• Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution
• Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning
• Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews

Qualification and Education

• 6+ Years experience in Electronic Security
• 5+ Years experience in designing Electronic Security systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems)
• Bachelor's Degree, or equivalent education and/or experience
• A valid state drivers license, without restrictions
• Detailed knowledge of integrated electronic security solutions and design
• Some knowledge of Fire Alarm & Life Safety Code
• Working knowledge of Computer Systems & Networking
• Ability to read & interpret electronic security specifications, perform equipment counts (take offs). Identify cable requirements & distances, as well as calculate power load & battery calculations.
• Clear, professional communicator with the ability to engage effectively with internal teams and clients
• Self-motivated, detail-oriented, and deadline-driven

Preferred Skills

• Consultative sales process experience preferred
• Field Applications experience preferred
• Systems Integration experience preferred
• Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred
• Bluebeam and Visio experience preferred
• Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM).
• Understanding / Certification with UL (681 & 2050) & High Security applications/systems.
• Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568.
• Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified.

Additional Notes

• Travel expected to be about 50%

Securitas Technology Offers Comprehensive Benefits Including

• Opportunity for annual merit pay increases
• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

• Researches the latest technology used to deliver e-learning and works with the Learning Technology Manager on selecting and implementing the technology to deliver training to Operations and Support Center associates.
• Assists in working with selected vendors of e-learning technology to adapt the technology to the needs of PRG. Helps to negotiate the contract with the vendor and to define the nature of the work required. Serves as the bridge between the Subject Matter Expert and the technology vendor, and works with the Manager on the execution of the e-learning program.
• Works with international partners and licensees to ensure support and alignment regarding UOP's learning management system.
• Works with LMS vendor to trouble shoot the system and incorporate system updates.
• Supports elevating UOP's LMS with the new functions and needs.
• Assists SME in SC and Ops to ensure the contents meet their training needs and proposes an implementation plan. Coordinates with the PRG IS Department to test the technology within the PRG environment and acts as administrator of the e-learning management system to ensure that associates can track their learning progression and pursue their learning at their own pace.
• Creates training documents and job aids that support users and learners for UOP's learning management system.
• Assists with training activities as needed in the field or Support Center on a variety of topics within UOP as needed by L&D. Gains certification to deliver training in specialized subject matter and delivers the training where needed.

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

• Bachelor's degree or equivalent required.
• Certification and/or training in e-learning and specialized subject matter(s)
• Minimum three years of experience, including two years of database management and/ or project management; store-level experience preferred; experience with helpdesk support for users of a learning management system/website
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Type of Appointment : Full-Time, Probationary Job Classification : Information Technology Consultant I Anticipated Hiring Range :$4,500 to $,000 per month Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : July 10, 2025 Other: 3 positions available THE DEPARTMENT: The Division of Information Technology and Institutional Planning provides innovative, strategic, and cost-appropriate technology services in collaboration with the campus community to advance the mission of the University. Technology services are recognized as an essential resource in furthering the University's mission. IT will provide technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning and knowledge and the effectiveness of campus support services and business processes for the entire University. The Client Services unit provides a client-facing, service-oriented environment in the delivery, support, and management of campus IT computing services, end-point devices, and technology-enhanced learning spaces. The department provides client technology services and support for University students, faculty, and staff. The unit consists of teams of information technology professionals providing a wide variety of technology support services to the campus's academic and administrative divisions. DUTIES AND RESPONSIBILITIES: USER SUPPORT Provides consultative technical support in-person, by phone, by email, by chat, by ticket management and/or through remote desktop tools to end-users and end-point devices to ensure problem resolution, system/data access, and optimal system performance. Answers technical questions and regularly communicates with various students, faculty, staff, administrators, visitors, and outside vendors; uses sound judgment and decision making in order to find solutions and implement appropriate and timely solutions. Create technical training and user documentation to assist staff and faculty in the effective use of desktop hardware, software, and peripherals. Provide end-user training, equipment orientations, and demonstrations as needed. Document operational procedures and guidelines for various information services. Ensure users/departments are aware of upcoming critical hardware, software, and network changes in order to ensure minimal impact on business operations. Effectively utilize the campus IT service support ticketing system, promptly responding to user incidents, requests and assigned tasks. Evaluates and proposes recommendations for change/improvement in support operations and updates staff and faculty about changes accordingly. Provides support in facilitating IT access to identity management services, IT team resources, software, and cloud-based services; ensures appropriate approvals are properly received and recorded. Attends and participates in departmental and campus events/activities; shares information, seeks assistance, tracks issues and gathers updates on current issues related to all aspects of the campus computing environment. CLIENT DEVICE SUPPORT Performs imaging, configuration, testing, deployment, and routine maintenance and updates of technical equipment including, but not limited to: desktops, laptops, tablets, mobile devices, printers, scanners, and various peripherals. Provides hardware and software deployment and support for campus computing equipment and services including, but not limited to: devices assigned to students, staff, and faculty members, physical computer stations (kiosks, classrooms, labs) and virtual desktop environments. Provides logistical and inventory support for the receiving, delivery, transfer, tracking, movement, and coordination of physical IT assets and software applications. Provides technical, analytical and logistical support job duties associated with installing, troubleshooting, moving and maintaining various types of IT equipment (PCs and Macs, tablets, laptops, printers, and smart devices), operating systems (Windows and Mac OS), presentation equipment (projectors, screens, DVD/VCRs, document cameras, smart-boards) and common business applications (Microsoft Office, Adobe Acrobat); troubleshoot and repair malfunctioning technical devices and software. Assists in developing and updating campus technology hardware/software standards. Delivers, carries, and/or transports workstations, printers, monitors, projectors, lecterns, and other IT equipment weighing up to 50 pounds as needed. Collaborates and troubleshoots with other members of the IT division in solving multi-departmental user equipment issues. Escalates and communicates technical issues to the appropriate technical support staff member for resolution. COMMON OPERATIONAL RESPONSIBILITIES Assists with the daily operations of the department's service tickets. Provides assistance as directed to assist in completing projects, meeting deadlines, and supporting the department's overall technical support activities. Notifies the manager of any interruption in service or changes to normal operating procedures. Communicates with other managers, faculty, and staff in regard to problems associated with IT service, data, or security. Maintains records and inventory of IT equipment and software. Ensures that IT service requests are submitted and managed through the IT ticket tracking system. Uses the IT ticketing system to respond to requests and closes tickets promptly. Remains up-to-date with new technologies and tools relevant to supported user groups and responsibilities. Provides work guidance, training, direction and scheduling oversight for IT student assistant workers; serves as an IT escalation point for student assistants. Maintains communication with team members in addressing and responding to all user requests. Ensures contact availability extends to various campus locations (working remotely and on-campus). Participates in IT division and campus-wide initiatives, project coordination and meetings. Maintains compliance with all software licensing, campus policy, and IT security regulations. Participates in department training opportunities and professional development activities designed to enhance work effectiveness. Provides technical training and documentation on behalf of IT. Serves on committees, attends and participates in departmental and campus meetings, events, and activities. Uses sound judgment and decision-making in order to find solutions and implement appropriate and timely resolutions. Consistent with job classification, assumes and carries out assigned tasks and responsibilities at the discretion of the department HEERA manager. QUALIFICATIONS: Combination - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Driver License, Valid and in State Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Expertise in providing technical support, troubleshooting, and deployment for client devices, computers, applications, account/access management, and local area networks. Effective communication skills both orally and in writing; demonstrated ability to communicate and assist users at all levels of technical knowledge and understanding. Experience in standard IT client hardware (PCs, Mac, tablets, smartphones) and network protocols (e.g. TCP/IP). Willingness to work with an ethnically diverse and culturally pluralistic student body, faculty and staff. Excellent customer service skills and values. Ability to use technical judgment and expertise to determine appropriate solutions to meet users' needs. Ability to organize time so that tasks are completed in a timely manner. Ability to educate and deploy staff, learn quickly, interpret and present information clearly and accurately. Ability to move effectively around campus and visit user locations to provide support and resolution for complex problems. Knowledge of and ability to apply campus accessibility standards to all forms, documents, websites, and purchase recommendations. PREFERRED QUALIFICATIONS: Effective communication skills and demonstrated ability to communicate with technical and non-technical users. Experience in a university IT support environment. Experience with computing device management methodologies, tools, and best practices including SCCM, InTun, and JAMF. Experience with audio/visual, classroom, and conference room technologies, wireless presentation solutions (Mersive Solstice), and remote meeting services (Zoom, Teams). Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the CSU Out-of-State Employment Policy . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the CSU Background Check Policy . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on the CSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum$4,094 and maximum 7,881 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to the Acceptable I-9 website . University Driving Requirements Positions that require driving for university business by using apersonal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver’s license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at the Child Abuse/Neglect Reporting policy . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: and Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at . For more information, go to Employment Notices . Equal Employment Opportunity Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. #J-18808-Ljbffr