13 Technology jobs in Mooresville
Technical Support Lead
Posted 4 days ago
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Job Description
Responsibilities:
- Lead and mentor a team of technical support specialists, providing guidance and performance feedback.
- Manage incoming support tickets and ensure timely and effective resolution of complex technical issues.
- Provide advanced troubleshooting for software, hardware, and network problems.
- Escalate unresolved issues to appropriate internal teams, such as engineering or product development.
- Develop and maintain technical documentation, including FAQs, knowledge base articles, and troubleshooting guides.
- Monitor support queues and ensure service level agreements (SLAs) are met.
- Identify trends in customer issues and recommend product or process improvements.
- Train junior support staff on technical skills and customer service best practices.
- Engage directly with customers to resolve complex technical challenges and ensure satisfaction.
- Contribute to the continuous improvement of support processes and tools.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience in a technical support or helpdesk role, with at least 2 years in a lead or supervisory capacity.
- In-depth knowledge of operating systems (Windows, macOS, Linux), network protocols, and common software applications.
- Proven ability to troubleshoot and diagnose complex technical problems.
- Excellent customer service and interpersonal skills, with the ability to remain calm and professional under pressure.
- Strong leadership and team management skills.
- Experience with ticketing systems (e.g., Zendesk, Jira Service Management) and remote support tools.
- Ability to document technical procedures clearly and concisely.
- Certification in relevant technologies (e.g., CompTIA A+, Network+) is a plus.
Faculty - Engineering Technology (Adjunct)
Posted today
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Job Description
Temporary_
Position Title::Faculty - Engineering Technology (Adjunct)
Classification Title:Part Time Faculty
Min Salary:$32.23
Salary Type:Hourly
FLSA:E = Exempt
Position Type::Faculty
Position Summary::Rowan-Cabarrus Community College is seeking part-time Engineering Technology Instructors to teach classes in the Electronics, Mechanical, and Mechatronics engineering programs. A part-time faculty member is employed to provide direct instruction in both classroom and hands-on lab settings on a semester contract basis. The primary responsibility of part-time faculty is to provide quality instruction to students. The part-time faculty teaching load is defined as 1-15 contact hours per week for each of the fall, spring and summer terms and could be day or evening classes. The teaching load assigned to a part-time instructor should not exceed 15 contact hours per term. Exceptions to part-time faculty loads greater than 15 contact hours will be made in rare circumstances and will require the approval of the Academic Dean and the Academic Vice President.
Required Education/Experience::- AAS degree in Engineering or a related field and
- 3-5 years experience.
Previous teaching experience preferred.
Department::Mechanical Engineering
Work Hours::Varies
Posting Date::09/04/2025
Closing Date::12/31/2025
Open Until Filled:No
Duty and Responsibility::1. Successfully prepare, manage, and deliver course content in order to achieve course objectives, accommodate diverse learning styles, and meet student learning outcomes.
Duty and Responsibility::2. Actively engage students and provide prompt feedback in an objective, respectful, and effective manner.
Duty and Responsibility::3. Communicate and follow course syllabus content in accordance with directions provided and administrative guidance.
Duty and Responsibility::4. Work collaboratively with the Colleges support services to identify and address the students academic support needs.
Duty and Responsibility::5. Utilize College technology for the delivery of instruction and completion of operational processes; this includes but is not limited to the Colleges learning management system, email and calendaring solution, document management system(s), student information system, and employee portals.
Duty and Responsibility::6. Meet deadlines, including maintaining and submitting accurate class records, employee records/requests, and other assigned tasks.
Duty and Responsibility::7. When applicable, ensure laboratories are appropriately stocked with required supplies and equipment is in safe operating order.
Duty and Responsibility::8. Facilitate a positive, student-centered, and professional environment among students, faculty and staff.
Manager, Technology Operations - Florida

Posted 1 day ago
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Job Description
The primary purpose of this role is to manage technology support resources responsible for delivering system and/or process support services to end users across the company. This includes responsibility for developing, training, executing, and measuring operational support processes within scope of responsibility. This role also partners with senior management as well as key cross-functional stakeholders to report out on performance against established success criteria and to identify opportunities for continuous process improvement. This role manages relationships with third-party hardware and/or software vendors and provides leadership to a team within a 24 X 7 X 365 on-call support environment.
This position is responsible for leading the successful implementation, execution, and reporting of the Field Services Technology program. The program delivers frontline support to ensure critical IT systems-including registers, signature capture devices, printers, PCs, servers, monitors, wireless networks, and IP phones-remain fully operational across all store locations.
The role oversees all technical aspects of the Field Services strategy, managing a team dedicated to preventative maintenance, incident resolution, special projects, and site surveys. In addition, this position plays a key role in hardware support for storm preparation and disaster recovery efforts. The leader will provide direction to the Field Services Tech Team within their assigned region while collaborating closely with partner Regional Managers to drive consistency, reliability, and operational excellence across the enterprise
**What You Will Do**
+ Provides direction to technical support team(s), ensuring team members meet customer service standards and service level targets.
+ Clearly articulates team objectives and ties them to the overall technology strategy.
+ Provides input for departmental budget and forecasting and manages expenses associated with initiatives within scope of responsibility.
+ Provides input into vendor selection decisions; manages relationships with key vendor partners; reviews vendor performance levels and ensures service level agreements (SLAs) are met. Leads debrief sessions to understand how to avoid SLA breach issues in the future.
+ Oversees the team's activities, develops resource estimates, and holds teams accountable to meeting established performance indicators.
+ Conducts root cause analysis and develops solutions within technical area of responsibility.
+ Delivers consistent and accurate system and/or process status reporting.
+ Serves as an escalation point for complex or unresolved IT support issues.
+ Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential.
**Minimum Qualifications**
+ Bachelor's degree in business administration, computer science, computer information systems, or related field (or equivalent work experience in lieu of degree)
+ 6 years of IT experience with at least 2 years of experience in specific area of focus
+ 1 year of experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching, and mentoring to team members
+ 1 year of experience in IT support/deployment, hardware implementation, and maintenance
**Preferred Skills/Education**
+ Experience working with third-party vendors and software-solution providers
+ Experience in the retail industry in a leadership role with direct reports in a large matrixed organization requiring interaction with senior leadership
+ Experience using IT Infrastructure Library (ITIL) frameworks
+ Experience working with defect or incident tracking software
**About Lowe's**
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Pay Range: $7,700.00 - 185,600.00 annually
_Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page ( ._
_Lowe's hourly_ _remote_ _associates cannot reside in Alaska, California or Hawaii. Lowe's salaried_ _remote_ _associates cannot reside in Alaska or Hawaii._
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
_Qualified applicants with arrest or conviction records will be considered for Employment_ _in accordance with_ _applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act._
_Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information_ _and products; partnering, supervising, and_ _regularly working_ _with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines._
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
Pay Range: $9 ,700.00 - 185,600.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
2026 Information Technology Intern

Posted 15 days ago
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**What's in it for you: **
**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Where is the work:**
**Hybrid:**
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week. Position locations include, but are not limited to: Bloomington, MN; Davidson, NC; Columbia, SC; Minneapolis, MN.
**What you will do: **
Trane Technologies' early career student program provides current college students with challenging assignments, leadership training, valuable exposure to our company's senior leaders and opportunities to network. Our 12-week summer internship opportunity offers candidates working toward their **Bachelor's in Management Information Systems** **, Business Information Technology, Computer** **Science** or similar majors' exposure to a variety of assignments which could include: Project Management, Business Analysis, Supplier Management, Infrastructure, and Application Management.
At Trane Technologies, we value our people and their development. Through our student programs, participants will have an opportunity to interview for our full-time, post-graduate Accelerated Development Program for IT or direct hire opportunities. Click here ( to learn more.
**What you will bring:**
We are looking for performance-driven, innovative leaders who understand the importance of collaboration and customer focus. A successful candidate will exhibit the following:
+ Identify complex problems and review related information to develop and evaluate options and implement solutions
+ Views problems as opportunities and can adapt quickly to new or changing business circumstances.
+ Eagerly and proactively seek new information, skills, and experiences, capitalizing on learning opportunities.
+ Works effectively with others to coordinate efforts and produce results in a positive work environment.
+ Motivated to leverage key learnings and experiences to grow your own career while contributing to the growth of Trane Technologies.
+ Proficiency in capturing requirements, designing, testing, and implementing information systems while providing guidance for business process re-engineering and analyzing change impacts.
+ Proactively partners with internal customers to establish alignment and high-performance results in a manner that is open, collaborative, and impactful.
+ Willing to be mobile and relocate anywhere in the United States
+ Pursuing a BS/BA in Management Information Systems, Information Technology, or Computer Science with a cumulative overall GPA at or above 3.0
+ Minimum Work Experience: At least one internship or work experience
+ Demonstrated leadership skills such as: campus organizations, sports team captain, resident advisor, etc. or exceptional leadership of work projects
+ U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future
**Compensation:** ** **
Base Pay Range: $21.50 - $26.00
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
**Equal Employment Opportunity:**
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Asset Protection Technology Specialist

Posted 15 days ago
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The principal purpose of the AP Operations Specialist is to assist with implementing and overseeing programs that maximize profits and minimize liability for the Company by protecting the people and assets. Under the direct supervision of the Manager of AP Technology, this role is responsible for assisting with all aspects of AP Technology research, deployment & implementation. This individual will also assist with maintaining the functional business relationships with IT, Sourcing and service vendors. This individual will assist with holding business partners and vendors accountable to their support/contractual obligations through daily and weekly interactions, as well as quarterly business reviews. This individual is responsible for assisting with architecting camera, burglar and fire systems in all new Lowe's locations, including Supply Chain. This individual is also responsible for ensuring that Lowe's AP systems and technologies evolve to support the growing requirements of the business. Additionally, this individual is responsible for assisting with test and learn programs and identifying emerging technologies. This individual will actively work with various Lowe's business groups to establish business requirements on all AP technology moves and will assist IT in soliciting funds, managing, and following up on AP technology projects. This position will facilitate the information cascade of programs and events from SSC and field personnel and communicate updates to the Manager of AP Technology for direction and critical decisions. This role works closely with the Regional Asset Protection and Safety Directors / Managers as well as SSC based support functions to identify and proactively address needs, opportunities and provide immediate support in response to incidents in the field.
**What You Will Do**
+ Works closely with IT and other business groups on managing AP Technology projects. These include projects initiated by AP, and projects initiated by other Lowe's business groups
+ Expert is Closed Circuit TV (CCTV) systems. This includes not only function of, but expert is all hardware and software systems regarding CCTV
+ Subject matter expert in Video Management Solution (VMS). Needs to understand not only current VMS provider but also industry trends and other potential providers
+ Has a firm understanding of Electronic Article Surveillance (EAS) systems as well as reporting systems available regarding them
+ Understands the use case, positions, and versions of various Public View Monitors throughout Lowe's
+ Assists in building requirements for Self-Checkout Video projects as well as assists in rollout of technology to help support shrink mitigation
+ Has basic knowledge of Fire/Burg Systems and how they work on the network
+ Works with IT/Audit on PCI Compliance efforts and initiatives
+ Work with Merchants on product resets that impact CCTV
+ Assists in identifying emerging technology and assist with test & learn
+ Assisting with all aspects of Project Management, including NDA's, proof of concept, proof of value, training, deployment and follow-up
+ Assisting with Annual Forecasting (Capital & Expense)
+ Assists in Managing Expense Lines
+ Assists in mitigating Equipment & Maintenance with escalations
+ Assists with Live View program from a CCTV perspective
+ Manages requirements and AP technology work with all Reset Activity
+ Assisting IT & vendors support in the architecture of break/fix resolution and management system
+ Systems health monitoring and problem escalation/resolution
+ Supports the Field Support on escalations beyond vendor/IT
+ Continue to vet and validate CCTV video shots for consistency & Store Mapping
+ Assist with New Site Reviews (Stores, RDC, XDT, DFC, Storage Facilities, Pop-ups)
+ Review of Blueprints on all new location builds
+ Helps facilitate associate Training of AP technology systems and works with the field and learning on these programs
+ Assisting with Statement of Work & Contractors for vendors / services / projects / store expansion
+ Vendor Interface Work and updates
+ Assist in contract Review / Renewals and RFP's
+ Assist with managing Key Vendor Relationships
+ Assist with daily, weekly, monthly and quarterly business operations and business reviews
+ Challenge expenses and find ways to reduce or eliminate waste
+ Assist with Vendor Contract and SOW development for AP technologies and processes
+ Assist in educating various business groups regarding AP technology and influence capital/expense funding to support
+ Supervising on/off-site vendor liaisons to ensure site locations are receiving the best possible service
+ Assist with Vendor onboarding
+ Assist with maintaining partnerships with Vendor Account Managers
+ Communicates team's timeline and efforts on projects that are critical to AP's success
+ Assist with delegating the right tasks and decisions to the people who are in the best position to execute them
+ Provides open feedback and mentorship to team members to encourage growth
+ Negotiating effectively for the organization with internal and external stakeholders and builds relationships with key individuals necessary for collaboration.
+ Assists with developing and presenting communications, frequently to Senior leadership, communicating the desired message, at the appropriate, for the right recipient.
**Minimum Qualifications**
+ Bachelor's degree or equivalent experience and 5 Years of work experience in Asset Protection
**Preferred Skills/Education**
+ Demonstrated experience analyzing business documents (P&L, exception reports, etc.).
+ Experience working in omni-channel retail environment
+ Experience in using physical security systems
+ Experience conducting quality reviews/audits
**About Lowe's**
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
#LI-81BMAT
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Engineering COE/Technology Manager

Posted 15 days ago
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Job Description
**Date:** Sep 12, 2025
**Location:** Newton, NC, US, 28658
**Company:** Corning
Requisition Number: 70793
**The company built on breakthroughs. **
**Join us. **
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.
How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
**Role Purpose**
Lead the assigned engineering teams across the Trivium campus to achieve safety, quality, asset effectiveness, cost, inventory, service, and growth targets. Coordinate with section supervisors to ensure consistency of engineering approach and employee management at TCP1 and TCP2.
**Key Responsibilities**
+ Own and meet department production targets while ensuring robust engineering solutions and systems to achieve daily, weekly, and monthly goals.
+ Develop portfolios to improve yield, cost, and efficiency, supporting plant-wide yearly objectives.
+ Align supervisors across buildings to standardize operations, processes, SOPs, support models, and employee development.
+ Foster relationships to drive standardization and collaboration across plants in the Catawba campus.
+ Integrate major program priorities (e.g., new products, capacity expansions) into plant operations effectively.
+ Lead process control and change management efforts to improve capability and mitigate operational variation.
+ Define roles and responsibilities, enforce adherence to safety standards, and hold personnel accountable.
+ Manage and develop section supervisors, team leaders, technicians, and engineers while optimizing resources and talent.
+ Collaborate with support groups (Operations, IT, Planning, Finance) to continuously improve production performance.
+ Deploy and oversee programs to attract, develop, and retain manufacturing talent, ensuring training plans for all salaried employees.
+ Safeguard Corning's Intellectual Property within the department.
+ Approve all process/equipment changes and experimental plans, maintaining adherence to standards of excellence.
+ Promote positive relations through transparent communication and engagement strategies.
+ Drive organizational effectiveness via innovations and continuous improvement in manufacturing and business processes.
**Experiences/Education - Required**
+ Bachelor of Arts and Science - engineering degree preferred.
+ 10+ years experience to multiple manufacturing processes and corporate network and resources.
+ 6+ years of successful and proven supervisory, team leader and/or section supervisor experience in a manufacturing plant environment (equivalent leadership experience considered).
+ Experience and accountability for developing, implementing, and driving results for MBO's and manufacturing line metrics.
+ Proven capability to lead, coach, direct and develop salaried exempt and nonexempt employees
+ Training in employee effectiveness, conflict resolution, coaching, listening skills, and supervisory effectiveness.
+ In depth knowledge of Six Sigma and Performance Excellence Principles
+ Training, understanding, and demonstrated competence in cost accounting, managing for profitability.
+ Trained and experienced in fundamentals of environmental stewardship, safety, and health.
+ Experience managing the talent development strategy for the department, including programs to attract, develop and retain key talent.
+ Led or participated in a cross-functional team in a manufacturing environment responsible for delivering key improvement initiative or cost reduction program.
**Experiences/Education - Desired**
+ Led or participated in a project team responsible to develop and/or launch a new product into manufacturing.
+ Proven track record in collaborating, interfacing, and communicating upward and outward (Plant, Business and Division).
+ Certified Six Sigma Black belt or Green Belt
**This position does not support immigration sponsorship.**
The range for this position is $147,107.00 - $202,273.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
***
**A job that shapes a life. **
**Corning offers you the total package. **
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions.
+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
+ Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well - when Corning wins, we all win.
+ Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
**Nearest Major Market:** Hickory
Senior Account Executive - Technology
Posted 5 days ago
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Job Description
Responsibilities:
- Manage and grow a portfolio of enterprise-level client accounts.
- Develop and execute strategic account plans to drive revenue growth.
- Identify and pursue new business opportunities within existing accounts and penetrate new logos.
- Conduct needs assessments and present tailored technology solutions to C-level executives.
- Negotiate and close complex sales contracts, ensuring favorable terms.
- Collaborate with internal teams (Sales Engineers, Customer Success, Product) to ensure client success.
- Maintain a deep understanding of the company's product offerings and industry trends.
- Forecast sales accurately and manage sales pipeline effectively.
- Build and maintain strong, long-lasting customer relationships.
- Achieve and exceed quarterly and annual sales quotas.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5-7 years of proven experience in enterprise technology sales, preferably SaaS or software.
- Demonstrated success in exceeding sales quotas in previous roles.
- Strong understanding of sales methodologies and CRM software (e.g., Salesforce).
- Excellent communication, negotiation, presentation, and interpersonal skills.
- Ability to build rapport and trust with C-level executives.
- Self-motivated, driven, and able to work independently in a remote setting.
- Strong business acumen and understanding of technology market dynamics.
- Ability to travel as needed for client meetings and industry events.
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Sr Director - Store Ops - Technology
Posted 5 days ago
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The principle purpose of this role is to lead a team that supports Lowe's stores in the areas of customer service, sales, operational efficiency, and productivity. This role and team supports Lowe's stores by identifying, improving, and resolving customer, associate, process, and technology pain points. This is an extremely visible role responsible for creating, prioritizing, and executing a roadmap of work that will deliver Lowe's enterprise strategic initiatives and operational and financial objectives. In scope activities for this role and team include: 1.Development, execution and leadership of store operations business strategy in partnership with cross-functional teams across the Store Support Center (SSC). 2.Proactive identification of key initiatives to achieve financial goals, eliminate waste, and provide frictionless experiences for both Lowe's customers and associates. Examples: a.Process design, testing, and continuous improvement, to drive customer satisfaction, business simplification, and store associate productivity. b.Development and deployment of store technology solutions (in partnership with IT) to eliminate or automate inefficient, complex, and cumbersome store processes. 3.Creation and communication of tactical execution plans including store communications, policy and procedure, and playbooks. 4.Development, implementation, tracking, and delivery of operational metrics in a simplified, digital reporting platform. 5.Serve as the first escalation point in support of field leadership and stores. To accomplish this requires: 1) a strategic focus centered on Lowe's customers and store associates, 2) the courage to challenge the status quo, 3) the transparent identification of problems, and the ability to rapidly prioritize and implement solutions; 4) enterprise thinking and cross-functional partnership, 5) operational business expertise, 6) systems-thinking to integrate new and legacy applications and processes.
**What You Will Do**
- Drives the execution of multiple work streams by identifying customer and operational needs; analyzing resources, costs, and forecasts, and incorporating them into business plans; gaining cross functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly.
- Leads a highly skilled and engaged workforce by aligning resource plans with business objectives; recruiting, selecting, and developing talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made.
- Demonstrates continuous learning and maintains a competitive advantage by building flexible business plans to adapt to changing and emerging business needs.
- Uses data to identify, prioritize, and drive continuous improvement programs to increase operational efficiency. Proactively identifies opportunities for process automation or elimination.
- Constantly communicates and partners with key stakeholders in the field and at the SSC to create a culture of teamwork, transparency, and awareness. Partners include, but are not limited to Merchandising, Supply Chain, IT, Product Management, HR, Learning and Development, DACI, Store Environment, and Marketing. This partnership ensures roadblocks are addressed, and programs are executed quickly.
- Leads efforts to drive store awareness, adoption, and day-to-day execution of core retail business processes on the front end, back end and sales floor such as: customer service, merchandising, receiving, delivery, cashiering, returns/exchanges, cash management, inventory management, markdown/NPI, assembly, supply management, equipment, pricing/promotions, reporting, etc.
- Creates, maintains and manages all exception-based reporting (identifying business trends) and predictive analytics in partnership with DACI to be used by Store Operations.
- Oversees store policies and procedures and ensures that they are accurate, accessible, regularly maintained, and communicated - driving SOX compliance, and consistency in customer and associate experiences.
- Represents store operations as a leader, subject matter expert, and advocate on cross-functional SSC programs.
**Required Qualifications**
- Bachelor's degree in Business, Industrial Engineering, Liberal Arts or equivalent experience
- 10 years Retail, Field Operations Management, Process Improvement, Project Management, Operational Execution, Support Change Initiatives
**Preferred Skills / Education**
- Master's degree in Business, Operations, Supply Chain, Industrial Engineering, Production/Workforce Management or equivalent experience
- 12 years Retail, Field Operations Management, Process Improvement, Project Management, Operational Execution, Support Change Initiatives
**About Lowe's**
Lowe's is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
#LI-81BMAT
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Enterprise Account Executive, Technology Solutions
Posted 4 days ago
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Job Description
Key Responsibilities:
- Develop and execute strategic sales plans to achieve and exceed sales targets within assigned enterprise accounts.
- Build and maintain strong, long-lasting relationships with key stakeholders at C-level and director levels.
- Identify and pursue new business opportunities within existing and prospective enterprise clients.
- Conduct in-depth needs assessments and present tailored solutions that address client challenges and objectives.
- Manage the entire sales cycle, from prospecting and lead generation to proposal development, negotiation, and closing deals.
- Collaborate with pre-sales engineers, product specialists, and customer success teams to ensure seamless client onboarding and ongoing satisfaction.
- Stay informed about market trends, competitor activities, and product developments.
- Prepare accurate sales forecasts and reports for management.
- Participate in industry events and conferences to expand network and represent the company.
- Deliver compelling product demonstrations and presentations.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 5+ years of proven experience in enterprise software or technology sales, with a track record of exceeding quota.
- Demonstrated ability to manage a complex sales pipeline and close six-figure deals.
- Exceptional communication, negotiation, and presentation skills.
- Strong understanding of technology sales cycles and business solutions.
- Ability to thrive in a hybrid work environment, balancing independent work with team collaboration.
- Familiarity with CRM software (e.g., Salesforce) and sales enablement tools.
- Self-motivated, results-oriented, and able to work independently.
- A strategic thinker with strong problem-solving abilities.