438 Technology jobs in Mount Holly
Proton System Administrator Information Technology Charlotte, NC
Posted 3 days ago
Job Viewed
Job Description
Job Description: At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers. -Troubleshoot and resolve issues with supported client applications and related services. -Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments. -Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems. Requirements: At least 2 years in a Tier II or System Administrator role is required One-year certificate from a college or technical school is a plus Knowledge and experience with Windows Active Directory domains required Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP Familiarity with Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013 Benefits: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:- Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Working remotely with a company cell phone, laptop, and other provided home office equipment- Paid holidays, vacation and sick daysReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. At least 2 years in a Tier II or System Administrator role is required. One-year certificate from a college or technical school is a plus. Knowledge and experience with Windows Active Directory domains required. Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting. Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP. Familiarity with Microsoft Servers lineup of products Windows Server 2003, 2008, 2012 and Microsoft Exchange Server 2007, 2010, 2013 #J-18808-Ljbffr
System Administrator
Posted 3 days ago
Job Viewed
Job Description
Skill: Oracle DBA
Must Have Technical/Functional Skills:
- Primary Skill: Oracle PL/SQL.
- Secondary: Oracle GoldenGate, Cassandra.
- Experience: 7+ years.
- 7+ years of experience in relational database.
- Strong SQL background.
- Able to troubleshoot and tune SQL performance issues.
- Experience with Cassandra/CQL/DataStax tools.
- Firm understanding of the core concepts of Cassandra and able to assist with troubleshooting problems.
- Experience with Oracle GoldenGate replication technology.
- Experience with IBM's DataStage a plus.
- Experience with the development models such as Agile and SDLC.
- Experience in data management best practices.
- Must be able to handle multiple tasks and adapt to a constantly changing environment.
- Must be comfortable working on a distributed, multi-time zone team.
- Database Development and Optimization.
- Design, develop, and maintain complex PL/SQL packages, procedures, functions, triggers and views for mission critical applications.
- Analyze execution plans, apply indexing strategies and PL/SQL for performance (bulk operations, indexing, pipelined functions).
- Ensure normalization, integrity constraints, partitioning, and effective indexing.
- Collaborate with DBAs for capacity planning and system tunning.
- Database engineer responsible for the Oracle and Cassandra databases.
- Candidate will work closely with Database Administration and development teams to define, develop and maintain those databases, with a keen focus on data quality and optimal database performance.
- Must have experience working with large, replicated databases.
- Strong demonstration of effective written and verbal communication skills.
- Demonstrated analytical, problem solving, planning, time management, and organization skills.
- Proven team player with the ability to foster a team environment.
- Demonstrated knowledge and comprehension of core business functions, processes and operations.
- Experience working with the global delivery model.
- Ability to lead a discussion and drive to a solution.
- Ability to troubleshoot complex problems. Self-starter, capable of helping to develop a roadmap for handling DB upgrades.
#LI-NS2
System Administrator
Posted 15 days ago
Job Viewed
Job Description
As a System Administrator, you will play a crucial role in resolving technical issues for our Hedge Fund and Private Equity clients. As the first point of contact, you will respond to client issues, collaborate internally and externally to resolve issues, and provide exceptional white-glove service. While this is a client facing support position, it entails a broader and deeper technical skill set and stronger customer service skills than comparable positions within other organizations.
Responsibilities:
- Provide white-glove technical support to our clients via phone, email, and remote login
- Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
- Proactively and consistently communicate with clients and colleagues
- Accurately and promptly record all time in our ticketing system
- Proactively manage ticket queue
- Ensure all ticket notes and statuses are up to date
- Troubleshoot client issues and document all steps up through resolution
- Effectively multi-task to manage workload
- Collaborate on improvement of operational effectiveness
- Document, take ownership of, and escalate issues
- Meet individual and team KPI targets
- Maintain flexibility with respect to work schedule and responsibilities
- Excellent customer service skills.
- Ability to demonstrate empathy towards clients and colleagues.
- Prompt answering of emails, phone calls, and other communications.
- Assessment and prioritization of work in a fast-paced environment.
- Functioning at a high level under time constraints and pressure.
- Self-motivated, detail-oriented, and organized.
- Effective communication, interpersonal, organizational, and presentation skills, oral and written.
- Appropriate adaptation of communication for the audience (e.g., layperson vs. technical).
- Clear and concise identification, isolation, and escalation of hardware, software, network, and systems issues.
- Highly developed and process-oriented problem-solving skills.
- Knowledge of interconnectivity of O365 Services (e.g., Teams, SharePoint, OneDrive, Outlook).
- Continued proactive development of O365.
- Management of a multi-tenant environment.
- In-depth understanding of Microsoft Support Processes (e.g., opening tickets, troubleshooting).
- Management of Active Directory accounts, groups, and permissions.
- Duo Security and other MFA applications.
- Microsoft Exchange Administration.
- Management of Azure Active Directory.
- Management of O365 Admin Portal.
- Citrix XenApp
- Publishing/Managing Citrix applications
- Terminate hung sessions
- Management of Citrix Director and Citrix Studio
- Management of MDM technologies (e.g., Intune).
- Analysis and resolution of disk space remediation, host down, and ISP alerts from monitoring tools (e.g., Nagios).
- Virtual server administration (e.g., VMware vSphere):
- Resource (e.g., RAM, virtual drives, and CPU) management
- GPO management
- Troubleshooting of server performance issues
- Server roles management
- Troubleshooting of DNS, DHCP, and TCP/IP issues.
- Print queue installation, configuration, and management.
- High school diploma or equivalent required.
- 5+ years of experience in a related field.
- A degree or some college a plus.
- Technical licenses or training a plus.
- Commute to our Charlotte office on a hybrid basis.
- Exposure to a diverse array of technologies.
- Internal opportunities for career advancement.
- Part of a team of experienced technicians that aim to deliver exceptional service
- Competitive compensation.
- Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
- Opportunities to further technical education through online courses.
- Positive, friendly, and supportive office environment.
- Workplace perks including healthy snacks and team-building events.
System Administrator
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the System Administrator role at Tata Consultancy Services . Administer and maintain Splunk infrastructure, including installation, configuration, and upgrades. Develop and manage Splunk dashboards, reports, alerts, and visualizations to meet business needs. Monitor system health, data ingestion, and forwarder status to ensure optimal performance. Troubleshoot and resolve issues related to Splunk performance, log feeds, and data extraction. Collaborate with teams to onboard new data sources and optimize search queries. Provide training and support to users and teams unfamiliar with Splunk. Ensure security and compliance by managing role-based access and sensitive data restrictions. Document processes, configurations, and best practices for Splunk usage. Skills Splunk Administrator Experience Minimum 6 Years Roles & Responsibilities Administer and maintain Splunk infrastructure, including installation, configuration, and upgrades. Develop and manage Splunk dashboards, reports, alerts, and visualizations to meet business needs. Monitor system health, data ingestion, and forwarder status to ensure optimal performance. Troubleshoot and resolve issues related to Splunk performance, log feeds, and data extraction. Collaborate with teams to onboard new data sources and optimize search queries. Provide training and support to users and teams unfamiliar with Splunk. Ensure security and compliance by managing role-based access and sensitive data restrictions. Document processes, configurations, and best practices for Splunk usage. Salary Range $100,000 - $125,000 per year Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
Windows System Administrator
Posted 7 days ago
Job Viewed
Job Description
Corvid Technologies is seeking a highly motivated, energetic Windows System Administrator to join our team supporting the brightest engineers in the industry.
Main responsibilities:
- Monitor CISA alerts and maintain awareness of current critical endpoint vulnerabilities, addressing them using ManageEngine's patch management system or following suggested mitigation procedures to minimize company impact
- Package third party and internal company software for deployment with patch management
- Approve 3rd party application updates on a weekly basis after testing on non-critical endpoints
- Create inventory reports and alerts using ManageEngine's patch management system or PowerShell
- Monitor and troubleshoot wide scale endpoint issues in terms of updates, software, drivers, including problems relating to YubiKey 2FA logins, blue screens, high CPU utilization, reboot loops etc.
- Explore and test latest windows feature/OS upgrades before wide scale deployment
- Create custom solutions to wide scale deployments or security mitigations when none are available
- Upgrade patch management and ticketing system servers following best security practices
- Provide laptop and desktop support for on and off-site users running Windows 10 and Enterprise Linux 7/8
- Provide exceptional customer service and support via phone, email and in person
- Resolve issues including but not limited to hardware failures, operating system errors, software compatibility issues, and network connectivity
- Identify and escalate complex problem reports or service requests to next tier of support as appropriate
- Work with other team members to ensure the timely completion of complex issues
- Maintain awareness of new and emerging technologies and products in the field
- US Citizenship and ability to obtain a Security clearance required
- Bachelor's degree in Computer Science or related field
- Knowledge of at least 1 scripting language or ability to learn within 6 months of hiring
- Experience using, managing, and troubleshooting Microsoft Group Policy Management
- Experience with Microsoft Active Directory including user, group and certificate management
- General experience in end-user support and maintenance of PC hardware and software in a Windows environment
- Must have experience working with a help ticketing system
- Must be organized, have attention to detail, and be able to prioritize and multitask effectively
- Ability to work under pressure
- Strong working knowledge of Windows 10 operating system
- Proficiency with both using and maintaining Office 365 suites
- Firm understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environment
- Ability to work with end users with varying levels of technical experience.
- Excellent decision making and problem-solving skills
- Excellent oral and written communication skills, fluent in English
- Ability to work independently with general supervision
Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena.
The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market.
We value our people and offer employees a broad range of benefits. Benefits for full-time employees include:
- Paid gym memberships
- Flexible schedules
- Blue Cross Blue Shield insurance including Medical, Dental and Vision
- 401k match up to 6%
- Three weeks starting PTO; increasing with tenure
- Continued education and training opportunities
- Uncapped incentive opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Job Type: Full-time
Proton System Administrator
Posted 14 days ago
Job Viewed
Job Description
Position Description
At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to:-Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers.-Troubleshoot and resolve issues with supported client applications and related services.-Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments.-Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems.
Training
Requirements
At least 2 years in a Tier II or System Administrator role is required~^~One-year certificate from a college or technical school is a plus~^Knowledge and experience with Windows Active Directory domains required~ ~Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting~ ~Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP~ ~Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Working remotely with a company cell phone, laptop, and other provided home office equipment- Paid holidays, vacation and sick daysReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Salary:
0 - 0 /
Senior System Administrator
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Senior System Administrator role at R.E. Mason 1 day ago Be among the first 25 applicants Join to apply for the Senior System Administrator role at R.E. Mason Direct message the job poster from R.E. Mason As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc . umbrella there are two divisions: R.E. Mason and Apperture Solutions . R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs. What R.E. Mason Offers Associates: R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates: Participation in the Employee Stock Ownership Program (ESOP) Retirement plan, including a Safe Harbor contribution Medical / Dental / Vision Insurance Employer paid Life Insurance and Long-Term Disability Insurance Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave Paid company holidays Retirement and Financial Wellness program Employee Assistance Program (EAP) Alternative/Hybrid Work Schedules General Description This System Administrator position is responsible for day-to-day support of business hardware, software, and network infrastructure as well as managing special projects. As part of a small team, this is an opportunity to be involved in a wide variety of IT infrastructure activities and technologies from design through implementation and support. Our Business Units and our Customers depend upon IT systems and solutions and this role plays a key role in making that happen. The ideal candidate will have excellent problem-solving and analytical abilities. We are also looking for subject matter expertise in security and networking. This position will work collaboratively with our application support team in ensuring the maintenance and uptime of critical business applications, databases, and integrations. This position may require occasional travel to remote offices. Specific Responsibilities Design, implement, and maintain system configurations, software applications, and server security protocols. Oversee system performance and troubleshoot issues to ensure uptime, stability, and scalability. Manage and monitor system backups, disaster recovery, and business continuity plans. Collaborate with cross-functional teams to deploy new technologies and ensure compatibility with existing systems. Assess, plan, and implement system upgrades, patches, and optimizations. Develop and maintain documentation, policies, and procedures for system administration and maintenance. Provide technical guidance and mentorship to junior team members. Optimize cyber security tools and maximize value. Automation of repetitive IT tasks as appropriate. Serve as escalation point for help desk activity. Lead and/or participate in technical projects as assigned. Ensure adherence to IS best practices, identify vulnerabilities, and implement mitigations. Disaster recovery planning and testing. Proficiency in Active Directory, Azure, and AWS. Expertise in VMware/vSphere/ESX/ESXi platforms. Strong expertise in managing Windows Server 2016+ and Win 10/11. Experience with Veeam Backup and Replication for data protection and disaster recovery solutions. Expertise in managing and optimizing (Pure) SAN technology for storage solutions. Proven experience in robust cyber security measures including strategy, threat detection, vulnerability management and incident response. Ability to execute projects from start to finish with minimal supervision. Required Education and Experience Five plus years of experience as System Administrator or similar role. Experience developing and maintaining knowledgebases, network diagrams, checklists, and support documentation. Experience working with an IT case management or ticketing system (Jira). A willingness to stay updated with the latest technologies and industry trends. Ability to adapt to new technologies and systems quickly. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at R.E. Mason by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified about new System Administrator jobs in Charlotte, NC . Charlotte, NC $70,000.00-$0,000.00 3 weeks ago Appl Systems Administrator 3 (Check Processing Systems) System Administrator - Transportation/Warehouse Management Charlotte, NC 95,000.00- 125,000.00 1 week ago Maintenance Information Coordinator - M-F 1st shift 5:45am-2:30pm (Pay Range 37.90- 42.55) Applications and Integrations Specialist We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Be The First To Know
About the latest Technology Jobs in Mount Holly !
Learning Management System Administrator
Posted today
Job Viewed
Job Description
The Learning Management System (LMS) Admin is responsible for overseeing the daily performance and administration of courses within Training The Street's LMS, ensuring an engaging and seamless learning experience for all users. This role focuses on organizing course enrolment, adding content to the LMS that matches client requests, creating and managing virtual links as well as course surveys and certificates. The LMS admin will also be handling support tickets, working closely with an outsourced provider.
Employee should be located in either Charlotte, NC, US or London, England, UK. Employee will be remote but required to be in office for onboarding, initial training, and up to weekly team meetings.
Key Responsibilities:
- Course Fulfilment:
- Create courses on TTS's LMS (Learning Management System) using the eLearning request.
- Manage course enrolment, ensuring that all learners are properly registered for required and elective courses and help troubleshoot registration issues.
- Create Virtual Links for Virtual deliveries and ensure instructors are able to access.
- Create Survey links for courses
- Create and administer certificates for Retail Self-Study, Academic and Corporate courses.
- Address learner inquiries promptly, offering support and troubleshooting any challenges they face in progressing through the courses.
- Work closely with the wider TTS team on custom requests that require additional support.
- Escalate Tier 2 and 3 support issues to the LMS Manager/Senior LMS Admin.
- Assist the LMS Manager with testing upgrades, new processes and plugins. There may be other testing requirements as the system evolves.
- Assist the LMS Manager on projects related to the LMS.
- Any ad hoc tasks that are related to the role of the LMS Administrator
- Work closely with the Materials Team to ensure content is always up to date on each courses.
Qualifications:
- Bachelor's degree in Education, Business, or a related field (or equivalent work experience).
- Familiarity with e-learning best practices, learner engagement strategies, and adult learning principles.
- Previous experience working with LMS platforms, such as Moodle, Blackboard, Canvas, or Cornerstone, focusing on course management and learner support.
- Project management experience to oversee course delivery and enrolment processes effectively.
- Excellent communication and interpersonal skills to support and engage learners.
- Strong organizational and time-management skills.
- Detail-oriented and proactive, with a learner-focused approach.
- Health Care Plan (Medical, Dental & Vision), US only
- Retirement Plan (401k, IRA), US only
- Pension Plans, UK only
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home
System Administrator (Contract Contingent)
Posted 1 day ago
Job Viewed
Job Description
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
Job DescriptionSystems Administrator: Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures as defined by the Department of State (DoS) and the National Institute of Science and Technology (NIST). Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures that comply with current DoS and NIST standards. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
QualificationsThis position will perform daily system administrations tasks related to the maintenance, deployment and continued operations of servers. The current environment is largely MS Windows so strong MS Windows system administration experience is a must. Ability to perform PowerShell scripting is a huge plus. Will be responsible to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, when necessary on/off-shift and during weekends. Perform implementation and integration tasks for medium to large tasks Analyze user requests and software requirements for feasibility of design and potential impact while cognizant of time and cost constraints. Primarily working on an individual basis with limited involvement in meetings. Windows systems administrator. Administrating Windows based servers, installing software, maintaining system up time, capacity management.
Additional InformationCORE COMPETENCIES
- Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
- Leadership ability to guide and lead colleagues on projects and initiatives
- Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
- Communication ability to effectively communicate to stakeholders of all levels
- Motivation persistent in pursuit of quality and optimal client and company solutions
- Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
- Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
- Organization ability to manage projects and activity, and prioritize tasks
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following:
- Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.
- Group Health Insurance Benefits: Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
- 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
- Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
- Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
- Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
- Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
- Leverage-able Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
- ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
- Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
- Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
- Supplemental Life/ Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
- Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
ADDITIONAL INFORMATION - The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. For easy application use our career site located on or send your resumes, bios, and salary expectation/rates to Only candidates with required criteria are considered. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Technology Risk Principal - Technology Lifecycle Management
Posted 9 days ago
Job Viewed
Job Description
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**
As AT&T Technology Risk Principal - Technology Lifecycle Management, you will be responsible for providing independent oversight, advisory and driving risk solutions for Technology Lifecycle Management and IT Asset Inventory processes in accordance with the Technology Risk Program. Increasing levels of regulatory requirements demand additional risk management rigor, and we must implement highly resilient, reliable, and effective solutions that meet and, in some cases, exceed performance standards found in other information rich industries. You will provide leadership and support for Technology Risk initiatives across the business and advocate for best practices, while incorporating an independent oversight lens. You will utilize risk-based management to integrate information and technology risk processes into the way AT&T operates.
Reporting to the Directory of Technology Risk, you will be responsible for responsible for identifying, assessing, responding to, and monitoring risks pertaining to technology changes, stability, and continuity. You will ensure that regulatory / risk policies and standards and their impact on business operations are understood and addressed consistently across AT&T, and that technology risks of new and existing technology facilities, as well as third party facilities, are assessed, monitored, and remediated as necessary. You will help to provide coverage for regulatory issues with our global technology partners and assist with regulatory exams, requests, and meetings.
**Responsibilities**
+ Serve as the primary point of contact Technology Lifecycle Management and IT Asset Inventory processes and provide risk advisory in accordance with the Technology Risk Program and in support of compliance initiatives within respective business units / functions
+ Provide advisory, as well as manage the development of Technology Risk policies, processes, frameworks and oversee the integration and implementation of proposed solutions
+ Ensure IT Standards and Policies are fit for purpose and are appropriate from a regulatory, risk and compliance perspective
+ Provide expertise to business units around emerging technology risk topics
+ Work with applicable business, operational and IT organizations to help ensure that business and IT projects are appropriately monitored for IT risks
+ Contribute to Tech Risk teams responsible for risk monitoring, periodic controls testing, evidence collection, remediation and audit readiness efforts
+ Support teams conducting risk and control assessments of new and existing business capabilities
+ Periodically assess Technology Program capabilities and associated maturity levels to identify Program enhancement opportunities
+ Develop strong relationships and interact with Senior Leadership, Business Unit Heads, Global Functions, Internal Audit, External Regulators, Legal and Compliance, Privacy and IT teams to coordinate activities
+ Develop and deliver executive-level IT risk presentations to describe risk exposures and actions required
+ Support Director of Technology Risk with escalation high risk observations to Technology Risk Senior leadership
+ Support teams conducting risk and control assessments of new and existing business capabilities
+ Represent AT&T's interests to appropriate industry and standards forums and advise the Vice President of Technology Risk concerning topics and trends pertaining to information technology risks
**Qualifications**
+ Preferred Bachelors degree in Information Systems, Engineering, Mathematics or equivalent experience.
+ 8-10+ years of work experience in technology, operational risk management, or a related discipline at a fortune 500 company
+ Significant (7+ years) experience in multiple industry risk, control and governance disciplines (e.g. Audit, Information Security, and Regulatory Compliance)
+ Deep experience:
+ Management of technology lifecycle risks (e.g. planning, deployment, operations and disposal) and expertise in hardware and software asset inventory management within technology organizations or in an oversight capacity
+ Experience supporting programs that effectively manage risk throughout the risk management lifecycle; including:
+ Strategic technology risk advisory
+ Risk identification, including emerging risks
+ Maturity and risk assessment, scenario analysis
+ Risk response, mainly issue remediation
+ Risk monitoring
+ Policy and committee governance
+ Demonstrated success in remediating self-identified, internal / external audit, and regulatory / compliance issues
+ In-depth understanding of information technology and best practices across the industry as well as project management principles
+ Extensive knowledge of information and technology risk management policies, methods, standards, tools, and processes (e.g. ISO, COSO, COBIT, ITIL) as well as knowledge of compliance, legal, internal / external audit & regulatory requirements
+ Ability to weigh business needs against risk concerns and effectively articulate issues to different audiences
+ Strong expertise in the collaboration, facilitation and coordination of the mitigation of risks. Adept at navigating governance structures. Ability to manage and analyze data. Experience raising awareness of information and technology risk throughout an organization
+ Understanding of metrics development and reporting. Strong problem solving and program execution skills. Ability to prioritize and drive difficult decisions among business partners.
+ Strong client relationship management experience, communication, and influencing skills
+ Strong interpersonal and oral/written communication skills, able to build relationships with people at all levels. Experience developing and delivering presentations to all levels of management. Strong ability to develop, lead and manage a professional staff
Our Technology Risk Principal earns between $141,300.00-$37,400 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected.
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite - Full-time office role-
AT&T is leading the way to the future - for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.
**Apply now!**
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Charlotte, North Carolina
**Salary Range:**
141,300.00 - 211,900.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status