27 Theme Park Operations jobs in Kissimmee
Theme Park Operations Supervisor
32819 Orlando, Florida
$55000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and energetic Theme Park Operations Supervisor to contribute to the exceptional guest experience at their world-class park in Orlando, Florida, US . This role is crucial for ensuring the smooth and safe operation of park attractions, shows, and guest services. You will lead a team of front-line associates, providing guidance, training, and support to deliver memorable experiences for all visitors. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for the entertainment industry. A proactive approach to problem-solving and a commitment to upholding the highest standards of safety and guest satisfaction are essential. Responsibilities include: supervising daily park operations, including attraction readiness, queue management, and show execution; leading and motivating a team of park associates, providing coaching and performance feedback; ensuring adherence to all safety protocols and emergency procedures; resolving guest inquiries and addressing concerns promptly and professionally; assisting with staff scheduling and labor management; monitoring operational performance and implementing improvements; collaborating with other departments to ensure seamless guest experiences; maintaining operational logs and reporting on key metrics; and contributing to a positive and inclusive work environment. We require a High School diploma or equivalent; a Bachelor's degree in Hospitality, Business, or a related field is a plus. Minimum of 3 years of experience in guest services, theme park operations, or a related field, with at least 1 year in a supervisory role. Proven ability to lead and motivate teams. Strong understanding of theme park operations and guest service principles. Excellent communication, interpersonal, and problem-solving skills. Ability to work flexible hours, including weekends, holidays, and evenings, as required by park operations. Must be able to stand for extended periods and work in various weather conditions. A passion for creating magical experiences for guests is a must. This is a fantastic opportunity to be part of a world-renowned entertainment destination.
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0
Theme Park Operations Manager
32801 Orlando, Florida
$80000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a world-renowned entertainment destination, is seeking an experienced and dynamic Theme Park Operations Manager to oversee daily operations at their flagship park in **Orlando, Florida, US**. This is a critical on-site role responsible for ensuring the highest standards of guest experience, safety, and operational efficiency. As an Operations Manager, you will lead a diverse team of operational staff, including attraction supervisors, guest services representatives, and parade/show coordinators. Your responsibilities will encompass managing staffing levels, scheduling, training, and performance evaluations to foster a high-performing team culture. You will be directly involved in managing daily park operations, including ride operations, crowd management, emergency response protocols, and adherence to all safety regulations and compliance standards. The ideal candidate will possess a strong understanding of theme park operations, guest flow dynamics, and a proactive approach to problem-solving. You should have a proven ability to manage large-scale operations, control costs, and optimize resource allocation while maintaining an exceptional guest experience. This role requires strong leadership, communication, and decision-making skills, with the ability to remain calm and effective under pressure. Experience in event management, capacity planning, and guest satisfaction initiatives is highly desirable. You will be a key point of contact for operational issues, working closely with other department managers to ensure seamless park operation. This is an exciting opportunity to be at the heart of a vibrant and exhilarating industry. Key responsibilities include:
Qualifications:
- Overseeing all aspects of daily park operations, ensuring safety and guest satisfaction.
- Managing and motivating a large team of operational staff and supervisors.
- Developing and implementing operational procedures and standards.
- Monitoring park capacity and implementing strategies for efficient guest flow.
- Ensuring compliance with all safety regulations, including ride safety and emergency procedures.
- Managing operational budgets and controlling costs effectively.
- Coordinating with other departments, such as entertainment, maintenance, and F&B, to ensure cohesive operations.
- Handling guest feedback and resolving operational issues promptly.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in theme park or large-scale entertainment venue operations, with at least 3 years in a management role.
- Proven experience in managing large teams and driving operational excellence.
- In-depth knowledge of theme park safety regulations and best practices.
- Strong financial acumen and experience managing budgets.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
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1
Theme Park Operations Manager
32801 Orlando, Florida
$85000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a world-renowned theme park, is seeking a dynamic and experienced Theme Park Operations Manager to oversee daily operations and ensure an exceptional guest experience at their Orlando, Florida, US location. This is a fast-paced, high-visibility role that requires strong leadership, excellent problem-solving skills, and a passion for guest satisfaction. The ideal candidate will be responsible for managing a diverse team, optimizing operational efficiency, and upholding the highest standards of safety and service.
Key responsibilities include:
Required qualifications:
This is an incredible opportunity to be at the forefront of delivering magical experiences to millions of guests annually.
Key responsibilities include:
- Directing and supervising the daily activities of various park departments, including attractions, guest services, and shows.
- Ensuring all operational procedures are executed efficiently, safely, and in accordance with company standards.
- Monitoring guest flow, wait times, and overall park atmosphere, implementing strategies to enhance the guest experience.
- Managing staff performance, providing training, coaching, and performance feedback to front-line team members.
- Collaborating with other department managers to coordinate activities, resolve issues, and achieve business objectives.
- Developing and implementing operational plans to meet attendance targets and revenue goals.
- Ensuring compliance with all health, safety, and security regulations.
- Managing operational budgets and controlling costs effectively.
- Responding to and resolving guest inquiries and complaints in a timely and professional manner.
- Analyzing operational data and metrics to identify areas for improvement and implement corrective actions.
Required qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
- Minimum of 7 years of experience in theme park operations management or a similar role in the entertainment/hospitality industry.
- Proven ability to lead, motivate, and manage large teams in a high-pressure environment.
- Strong understanding of theme park operations, including attraction maintenance, guest flow, and show production.
- Excellent problem-solving and decision-making skills.
- Exceptional communication and interpersonal skills, with a focus on guest service.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Proficiency in Microsoft Office Suite and operational management software.
- A passion for creating memorable experiences for guests.
- Strong financial acumen and experience with budget management.
This is an incredible opportunity to be at the forefront of delivering magical experiences to millions of guests annually.
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2
Theme Park Operations Manager
32801 Orlando, Florida
$90000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Theme Park Operations Manager to oversee the daily operations of a leading entertainment venue in Orlando, Florida, US . This role requires a seasoned professional with a passion for guest experience, a strong understanding of theme park operations, and the ability to lead diverse teams. The Operations Manager will be responsible for ensuring the highest standards of safety, efficiency, and guest satisfaction across all operational departments, including rides, attractions, guest services, and entertainment. Key responsibilities include developing and implementing operational strategies, managing budgets, optimizing staffing levels, and fostering a positive work environment. You will work closely with department heads to drive performance, troubleshoot issues, and implement continuous improvement initiatives. The role involves a hybrid work schedule, requiring on-site presence for critical operational periods and team management, with flexibility for strategic planning and administrative tasks. A commitment to creating memorable experiences for every guest is essential.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and oversee the daily operations of all theme park departments to ensure smooth and efficient functioning.
- Implement and enforce safety protocols and procedures to maintain a safe environment for guests and staff.
- Develop and manage departmental budgets, controlling costs while optimizing resource allocation.
- Optimize staffing levels and schedules to meet operational demands and guest flow.
- Lead, train, and motivate a diverse team of operational staff and supervisors.
- Enhance the guest experience by ensuring high standards of service, cleanliness, and entertainment.
- Collaborate with other departments, including marketing, maintenance, and security, to achieve operational goals.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Respond to and resolve operational issues and guest concerns effectively.
- Stay current with industry trends and best practices in theme park management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations.
- Proven leadership experience in managing diverse teams.
- Strong understanding of safety regulations and operational best practices in the entertainment industry.
- Excellent problem-solving, decision-making, and crisis management skills.
- Proficiency in operational planning, budgeting, and performance analysis.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
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3
Executive Chef - Theme Park Operations
32819 Orlando, Florida
$110000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a world-renowned entertainment destination in Orlando, Florida, US , is seeking an exceptional Executive Chef to lead culinary innovation and operations across multiple high-volume theme park venues. This pivotal role demands a creative culinary artist with extensive experience in managing large-scale food and beverage operations, developing diverse menus, and upholding the highest standards of quality and safety. The Executive Chef will be responsible for overseeing all kitchen staff, from sous chefs to line cooks, ensuring exceptional food preparation and presentation. Key duties include menu conceptualization, recipe development, cost control, inventory management, and maintaining strict adherence to health and safety regulations. You will also play a crucial role in training and mentoring culinary talent, fostering a positive and productive work environment. This position requires a strategic thinker who can collaborate with marketing and operations teams to create unique dining experiences aligned with park themes and guest expectations. A passion for culinary excellence, combined with strong leadership and organizational skills, is essential. The ideal candidate will have a deep understanding of food trends, a commitment to sourcing high-quality ingredients, and the ability to manage budgets effectively while maximizing profitability. Join us to craft unforgettable culinary journeys for millions of guests annually.
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4
Senior Theme Park Operations Manager
32801 Orlando, Florida
$90000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a world-renowned leader in the Hospitality & Tourism industry, is seeking a seasoned and dynamic Senior Theme Park Operations Manager to oversee key operational areas at their iconic attraction in Orlando, Florida, US . This position demands exceptional leadership, a passion for guest experience, and a proven track record in managing large-scale entertainment operations.
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
- Oversee the daily operations of assigned theme park departments, including rides, attractions, shows, and guest services.
- Ensure strict adherence to safety protocols, emergency procedures, and operational guidelines.
- Manage and develop a team of supervisors and hourly associates, fostering a positive and productive work environment.
- Monitor operational performance metrics, identify areas for improvement, and implement corrective actions to enhance efficiency and guest experience.
- Develop and manage operational budgets, controlling costs and maximizing revenue opportunities.
- Collaborate with other departments, including entertainment, marketing, and maintenance, to ensure seamless park operations and deliver exceptional guest experiences.
- Respond effectively to guest inquiries, complaints, and emergencies, ensuring timely and satisfactory resolutions.
- Implement and uphold company standards for cleanliness, presentation, and service quality.
- Participate in strategic planning initiatives, including new attraction openings and operational enhancements.
- Train and mentor staff on operational procedures, safety standards, and guest service best practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations management.
- Proven leadership skills with the ability to motivate and manage diverse teams.
- Strong understanding of theme park operations, including safety regulations, crowd management, and guest flow.
- Excellent problem-solving, decision-making, and conflict-resolution skills.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
- Proficiency in operational planning and budget management.
- Passion for the entertainment and hospitality industry.
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5
Remote Theme Park Operations Manager
32801 Orlando, Florida
$110000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is seeking an experienced and visionary Remote Theme Park Operations Manager to oversee various aspects of park operations. This is a fully remote position, allowing you to manage and optimize park functions from a distance. You will be responsible for developing and implementing operational strategies that ensure guest satisfaction, safety, efficiency, and profitability. This role requires a deep understanding of theme park dynamics, including ride operations, guest services, entertainment, and safety protocols. You will leverage technology and data analytics to identify areas for improvement, streamline processes, and enhance the overall guest experience. Key responsibilities include developing operational budgets, managing staffing levels and training programs, ensuring compliance with all safety regulations, and collaborating with other departments to coordinate park-wide initiatives. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in theme park or large-scale entertainment operations. Exceptional leadership, problem-solving, and decision-making skills are essential. You must be adept at utilizing remote management tools and communication platforms to effectively lead and motivate teams. This is a unique opportunity to shape the operational excellence of a renowned leisure destination from a remote setting, contributing to its continued success and growth. The position demands a strategic mindset, a commitment to high standards of service, and the ability to drive operational improvements through innovative solutions and effective remote leadership. You will be instrumental in setting the operational tone and ensuring a magical experience for all park guests.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational plans and procedures for park attractions and services.
- Manage departmental budgets and control operational costs.
- Oversee staffing, training, and performance management for operational teams.
- Ensure adherence to safety standards, emergency procedures, and regulatory compliance.
- Analyze operational data to identify trends and implement improvements.
- Coordinate with marketing, entertainment, and other departments for park-wide events and initiatives.
- Manage guest service standards and resolve escalated guest issues.
- Implement and manage technology solutions for operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of experience in theme park or entertainment operations management.
- Proven experience in remote team leadership and management.
- Strong understanding of theme park operations, safety regulations, and guest experience principles.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in relevant operational software and remote collaboration tools.
- Exceptional communication and interpersonal skills.
Apply Now
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6
Event Director, Theme Park Operations
32801 Orlando, Florida
$110000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a premier entertainment destination, is seeking an experienced and visionary Event Director to oversee all aspects of event planning and execution within their theme park operations. This role is based in the heart of Orlando, Florida, US , and requires a dynamic leader with a passion for creating unforgettable guest experiences. You will be responsible for conceptualizing, developing, and implementing a diverse range of events, from seasonal festivals and special celebrations to corporate functions and VIP gatherings. This includes managing budgets, coordinating with internal departments (including marketing, operations, food & beverage, and security), and working with external vendors and entertainment providers. The Event Director will lead a team of event coordinators and staff, ensuring seamless execution and exceptional quality across all events. A key focus will be on innovation, constantly seeking new and exciting event concepts that enhance the park's appeal and drive guest engagement. You will also be responsible for evaluating event success through guest feedback, attendance metrics, and financial performance, using this data to refine future event strategies. Strong negotiation skills are essential for managing contracts and securing resources. The ideal candidate will possess extensive experience in large-scale event management, preferably within the entertainment or hospitality industry. Excellent organizational, leadership, and problem-solving abilities are critical, as is a creative flair and a keen eye for detail. This is a fantastic opportunity to shape the entertainment landscape of a world-renowned attraction.
Responsibilities:
Responsibilities:
- Develop and execute comprehensive event strategies for the theme park.
- Plan, organize, and manage all aspects of park-wide events, festivals, and celebrations.
- Create innovative and engaging event concepts that enhance guest experience.
- Manage event budgets, ensuring financial targets are met and revenue is maximized.
- Coordinate with all relevant departments (Marketing, Operations, Security, F&B) for event execution.
- Oversee and direct the work of event coordinators and temporary staff.
- Source and manage relationships with external vendors, entertainers, and suppliers.
- Ensure adherence to safety, security, and legal requirements for all events.
- Evaluate event performance and gather feedback for continuous improvement.
- Stay current with industry trends and best practices in event management.
- Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.
- Minimum of 7 years of experience in large-scale event planning and management, preferably in theme parks, attractions, or entertainment venues.
- Proven leadership experience managing event teams.
- Strong understanding of event production, logistics, and budgeting.
- Excellent organizational, project management, and problem-solving skills.
- Creative and innovative thinking with a keen eye for detail.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in event management software.
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7
Lead Theme Park Operations Manager
32819 Orlando, Florida
$90000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a world-renowned entertainment destination, is seeking a highly experienced and enthusiastic Lead Theme Park Operations Manager to oversee a critical area of operations at their iconic park in Orlando, Florida, US . This on-site role is essential for ensuring the safety, efficiency, and overall guest experience within assigned park zones. You will lead a dedicated team of supervisors and front-line staff, responsible for everything from ride operations and crowd management to guest services and daily operational readiness. The ideal candidate will possess strong leadership capabilities, a deep understanding of theme park operations, and a proven ability to manage complex logistical challenges in a high-volume, fast-paced environment. This position requires exceptional problem-solving skills, a commitment to safety protocols, and a passion for creating magical experiences for our guests. You will work closely with various departments, including maintenance, security, and entertainment, to ensure seamless park operations.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Direct and manage daily operations within assigned theme park areas, ensuring adherence to all safety and operational standards.
- Lead, train, and mentor a team of park operations supervisors and hourly team members.
- Develop and implement operational plans to optimize guest flow, wait times, and overall satisfaction.
- Ensure the safe and efficient operation of all attractions and facilities within the designated zones.
- Oversee crowd management strategies and implement contingency plans during peak times.
- Manage staffing levels, scheduling, and performance for the operations team.
- Conduct regular inspections of facilities and attractions to ensure safety and quality.
- Respond effectively to operational issues, emergencies, and guest concerns.
- Collaborate with inter-departmental teams to ensure a cohesive guest experience.
- Contribute to the development and implementation of new operational procedures and best practices.
- Uphold the company's commitment to exceptional guest service and operational excellence.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; extensive relevant experience may substitute.
- Minimum of 5 years of progressive management experience in the theme park, attractions, or entertainment industry.
- Proven track record of leadership and team development in a high-volume operational environment.
- Strong understanding of theme park safety regulations and best practices.
- Excellent problem-solving, decision-making, and crisis management skills.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required.
- Proficiency in operational planning and resource management.
- A passion for creating memorable guest experiences.
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8
Senior Theme Park Operations Manager
32801 Orlando, Florida
$120000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a world-renowned entertainment company, is seeking an experienced and dynamic Senior Theme Park Operations Manager to oversee the daily operations of a major attraction in Orlando, Florida, US . This role requires a strong leader with a passion for guest experience and a proven track record in managing large-scale operations within the leisure and sports industry. You will be responsible for ensuring the highest standards of safety, service, and efficiency across all operational departments, including attractions, guest services, and retail/food operations. Key responsibilities include developing and implementing operational strategies, managing budgets, optimizing staffing levels, and fostering a positive and productive work environment for your team. The ideal candidate will possess exceptional leadership, problem-solving, and decision-making skills, with the ability to thrive in a fast-paced, high-pressure environment. A deep understanding of theme park operations, crowd management, and emergency procedures is essential. You will work closely with other departments, including marketing, entertainment, and maintenance, to ensure a seamless and memorable guest experience. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 7 years of progressive operational management experience in the theme park or attractions industry, is required. Excellent communication and interpersonal skills are vital for motivating staff and liaising with stakeholders. This is an exciting opportunity to make a significant impact on a globally recognized brand and contribute to the success of one of the world's most popular entertainment destinations. We are looking for a results-oriented leader who is committed to exceeding guest expectations and driving operational excellence. The ability to adapt to changing needs and maintain composure under pressure is crucial.
Key Responsibilities:
Key Responsibilities:
- Oversee and direct all aspects of daily theme park operations, ensuring safety, efficiency, and guest satisfaction.
- Develop and implement operational policies, procedures, and performance standards.
- Manage departmental budgets, labor costs, and resource allocation effectively.
- Lead, train, and motivate a diverse team of operational staff, fostering a culture of excellence.
- Collaborate with cross-functional teams to enhance the overall guest experience and operational flow.
- Ensure compliance with all safety regulations and emergency protocols.
- Analyze operational data to identify areas for improvement and implement corrective actions.
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