470 Trainers jobs in the United States

Freelance Soft Skills Trainer – Customer Service Focus (Philadelphia, PA)

Type: Ad hoc Contract | Location: Philadelphia, PA (local, in-person) | Schedule: Likely 1–2 days/month | Duration: 12 months (potential extension)

Infopro Learning is expanding our network of freelance Soft Skills Trainers to deliver engaging, in-person training for one of our long-term clients. The audience includes front-line employees in customer-facing roles—individuals who interact directly with travelers and guests every day.

You’ll deliver client-provided content focused on customer service and hospitality excellence , helping participants strengthen communication, empathy, and service recovery skills that create great customer experiences.

What You’ll Do

• Facilitate energetic, interactive classroom sessions using existing training materials

• Engage and motivate diverse groups of front-line learners

• Represent Infopro Learning and our client professionally at each session

• Provide feedback and insights on learner engagement and session flow

What You Bring

• Experience delivering soft skills or customer service training for front-line employees (airline, hospitality, or retail backgrounds preferred)

• Strong facilitation and interpersonal skills—comfortable leading mixed-experience groups

• Positive, flexible attitude and genuine passion for helping people grow

• Based in or near Philadelphia, PA , with ability to deliver 1–2 in-person sessions per month

Why Partner with Infopro Learning

Infopro Learning is a global learning services firm that partners with Fortune 500 organizations to design and deliver world-class training. Our freelance network includes hundreds of expert facilitators who enjoy flexible, purpose-driven engagements with strong client support.

If you’re a dynamic trainer who loves connecting with front-line teams and bringing customer service concepts to life, we’d love to hear from you.

Apply now to join our freelance facilitator network!

Overview:
Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct.
The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence.
It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, and ensuring they are well-equipped to apply what they've learned in real-world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations.
Transdev is proud to offer:
+ Competitive compensation package of minimum $24.00 - maximum $28.00
+ Benefits include:
* Vacation: minimum of two (2) weeks
* Sick days: 5 days
* Holidays: 6 days
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
+ Maintain Transdev's high standard of safety, inside and outside of the vehicle;
+ Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;
+ Be the deputy for technology by communicating courteously always with management, engineers, and the public;
+ Operate with safety as the primary goal.
+ Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs.
+ Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program.
+ Assist in creating and maintaining a training program and materials.
+ Act as a mentor, providing career or academic advice when applicable;
+ Answer questions, address concerns, and provide resources for further learning.
+ Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle.
+ Standardize and maintain consistent training practices across the organization.
+ Participate in weekly meetings with managers and other peers for training improvement discussions; Participate in daily meetings with peers on shift to discuss trainees' performance evaluation.
+ Welcome and Onboard new-hires with a positive attitude and in a professional manner.
+ Practice a firm yet understanding teaching style to accommodate different learning styles.
+ Capable of responding quickly to changing and potentially high-pressure environments.
+ Set the tone and example for less experienced employees;
+ Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles.
+ Comply with Transdev's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing; and all other duties as assigned.
Required Education and Experience:
+ Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
+ High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;
+ Minimum 3 months operating and testing autonomous vehicle required.
Required Knowledge Skills and Abilities (KSAs):
+ Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets andDocs); and
+ Proficiency with using a touchscreen smartphone (Android preferred by not required).
+ Must have good attention to detail and be able to quickly and concisely describe their thoughts;
+ Capable of responding quickly and simultaneously to multiple scenarios;
+ Adapt quickly to new and developing technology;
+ Cross-functional verbal and written communication and issue escalation;
+ Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time;
+ Excellent written and verbal communication skills;
+ Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
Physical Requirements:
+ Long periods of standing, walking, and sitting.
+ Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladders.
+ Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
+ Must be able to occasionally lift and/or move up to 45 pounds.
+ Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
+ Most work is accomplished outdoors in a vehicle.
Pre-Employment Requirements:
+ Must be 21 years old;
+ All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
+ Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
+ Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
+ Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
+ Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required
+ If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act
Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local law.
The job duties, responsibilities, skills, and requirements listed in this job description are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Safety & Training
Job Type: Full Time
Req ID: 6392
Pay Group: A3F
Cost Center: 560
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

**IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:**
+ **Training and Collaboration:** Train and collaborate with subject matter experts, engineers, and other stakeholders within site to transform raw information into clear, accurate, and engaging content.
+ **Training & Documentation**
+ **Project management:** Manage content creation projects from concept to delivery, ensuring deadlines are met and communicating progress to stakeholders.
+ **Reporting & Compliance**
+ **Quality assurance:** Review and edit content to ensure it is accurate, error-free, and meets quality and brand standards.
Support the Human Resources Dept. and Operations in structuring learning paths and onboarding experiences.
Assigning training courses, tracking learner progress, and generating reports on training completion.
Monitor and ensure documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials.
Monitor and analyze usage; create dashboards and reports to measure training completion and compliance.
Support regulatory and compliance-based training assignments and tracking.
**WHO YOU ARE:** You are someone who appreciates the necessity and importance of technical knowledge and communication but can customize and engage participants in learning.
**FOR THIS ROLE, YOU WILL NEED:**
+ High school diploma or equivalent
+ Minimum of 3 years of hands-on experience administering an LMS platform
+ Strong organizational and time management abilities
+ Ability to manage multiple priorities and work independently
+ Comfortable working cross-functionally with Training, Operations, IT, HR, and business leaders
**PREFERRED QUALIFICATIONS THAT SET YOU APART:**
+ Bachelor's degree in information systems, Training & Development, HR, or a related field
+ Experience working in a manufacturing environment
+ Prior experience with a Learning Management System, or similar systems
**Our Location:**
Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family -friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!
**Our Culture and Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing can inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Location** : Frederick, MD. Relocation assistance is NOT provided. *Must be legally authorized to work in the United States without sponsorship.
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Location/Division Specific Information**
The position will be located in Frederick, MD supporting Clinical Next Generation Sequencing Division.
**Discover Impactful Work:**
The Training Specialist operates from established and well-known procedures under general directions and minimum supervision. The Training Specialist has the authority to control the scheduling and monitoring of the training to assure effectiveness and proficiency. The Training Specialist must effectively communicate information to supervision and fellow personnel, relative to the condition of the facility equipment and personnel performance, and provide suggestions for problem prevention / resolution.
**A day in the Life:**
+ Positively impacts the performance of the Operations teams through training gap analysis, design of necessary job aids and other written material.
+ Identifies appropriate methods for improving the overall compliance levels to GMP (Good Manufacturing Practice) standards of work.
+ Ensures that training addresses all levels in the process, procedures, regulatory requirements and techniques used in all areas of Frederick LSG Operations and monitors and evaluates the effectiveness of the training.
+ Works with Subject Matter Experts in the departments to help develop 'on the job' training content to ensure effective training.
+ Manages the weekly training meeting to schedule, coordinate and, if necessary, facilitate classroom trainings.
+ Creates, develops, and manages site wide training programs
+ Runs a week long onboarding boot camp for new hires and collaborates with associated managers to ensure new hires have effective 30, 60, 90 day onboarding plans
+ Develops necessary documentation (i.e., Work Instructions, SOPs, Proficiencies and Job Aids) to support the knowledge needs of the organization.
+ Creates Frederick Operations training plan.
+ Identifies and validates instructional material content and collaborates with Subject Matter Experts.
+ Works closely with Supervisors to analyze the Operations and make recommendation for improvement.
+ Manages projects from initiation to closure; develops work plans; secures appropriate resources and coordinates tasks
+ Develops robust and time bound training plans that ensure that on the job training needs are met.
+ Manages the Learning Management Systems and assigns trainings to ensure compliance.
+ May be required to perform other duties as assigned.
**Keys to Success:**
**Education**
+ **Required** : Minimum of a bachelor's degree in a science, engineering or related field and 4+yearsexperiencein training and development, instructional design, or a related field **OR** minimum 10+ years experience in training and development, instructional design, or a related field
**Experience**
+ 4+yearsexperiencein training and development, instructional design, or a related field with degree
+ Minimum 10+ years experience in training and development, instructional design, or a related field without degree
+ **Preferred:** 4+ years in an FDA regulated environment
+ **Preferred:** 2+ Years of Leadership Experience
+ **Preferred** : Lean Six Sigma Green Belt certification
**Physical Requirements / Work Environment**
+ Ability to work in a controlled manufacturing environment; is required to lift up to 45 lbs. and may be required to stand for long periods of time while performing duties.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Compensation and Benefits**
The salary range estimated for this position based in Maryland is $75,000.00-$112,500.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs
+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement
+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
+ Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Training Specialist
**Department:** Automation
**Location:** Duluth, GA
About the role: ( Electric Corp. has an excellent opportunity for a Training Specialist. The position will provide training on WEG Automation Products to WEG customers, employees and automation service partners.
**Primary Responsibilities:**
+ Provide technical training for WEG Automation products to WEG customers, employees and automation service partners customized based on the needs of those being trained.
+ Use known education principles and stay up to date on new training methods and techniques
+ Develop course syllabi for schedule training courses.
+ Develop customer-specific training as required.
+ Schedule and provide customer on-site training as required.
+ Develop training presentations for WEG Automation Products.
+ Create training aids such as handbooks and media storage devices.
+ Create online training aids as such as videos and presentations
+ Update, maintain specify and order new training demonstration units.
+ Provide backup to the Automation Technical Support team as required.
+ Maintain and sustain comprehensive knowledge of WEG Automation Product Offers, Solutions and Service Offers including
+ Application and Industry Expertise.
+ Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
+ Gather feedback from trainers and trainees after each educational session
+ Provide mentorship and support to employees as they apply new skills.
+ Develop a yearly scheduled training plan for general training courses.
+ Develop performance test for attendee to assure the training absorption
+ Collaborate with manager, product managers and sales leadership to determine current and future training needs
+ Up to 20-50% travel
Education: (minimum education or equivalent in relevant experience)
Bachelor-s degree
Field of Study if required: Bachelor-s degree in Electrical Engineering or equivalent field of study.
Knowledge / training:
+ Department procedures.
+ Robust product and troubleshooting knowledge.
+ Knowledge of schematics, drawings and service manuals.
+ Knowledge to communicate clearly and effectively.
+ Ability to determine training objectives.
+ Organizing and coordinating skills.
+ Ability to design, develop, implement and evaluate training plans.
+ Ability to develop instructional aids.
**Experience:**
+ 5 years of related experience.
**About WEG Electric Corp.**
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
_We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status._

Training Specialist
Florida, Florida
**100% Remote**
Contract
$38/hr - $41/hr
Grow your career as a Training Specialist with an innovative global bank. Contract role with strong possibility of extension. Will work remotely.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 11 Months
**Required Skills & Experience**
+ Bachelor's degree or equivalent experience.
+ 3-5+ years of experience in training delivery.
+ Experience with Microsoft Office applications and virtual learning technologies, particularly Zoom and Adobe Connect.: Skilled in Training and Development facilitation skills.
+ Strong understanding of business concepts and practices.
+ Possesses knowledge of course content and materials.
+ Flexible availability to accommodate day and evening training sessions.
+ Ability to sit for extended periods for virtual training delivery.
+ Reliable personal internet connection and computer equipment.
+ Strong leadership, collaboration, and communication skills. Ability to effectively lead groups and individuals.
+ Professional demeanor, detail-oriented, ability to interact effectively with all levels of the organization, and strong organizational and prioritization skills.
+ Advanced problem-solving skills.
**What You Will Be Doing**
+ Deliver various training programs (product, technical, systems, sales, behavioral, skills-based) in a virtual environment.
+ Utilize adult learning principles and diverse instructional methods and media.
+ Deliver nationally developed curricula consistently.
+ Manage the learning environment to ensure desired learning outcomes and knowledge transfer.
+ May operate within an adaptive, self-managed, cross-functional Agile development team.
**You will receive the following benefits:**
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
**Posted by:** Melissa Klein
**Specialization:**
+ Technical Writing/Training

**DESCRIPTION**
We are currently seeking a Training Specialist to support our client, Google, in the Enterprise channel including: HVAC, Custom Integrator/Security, Energy, Builders, and active support for the field sales teams.
The training team is an integral part of the sales and marketing team of our client - a leader in consumer electronics. The Training Specialist delivers Google product, sales and technical training to various professional installation trades, install networks and B2B partnerships. As a Trainer, you will deliver consistently superb, enthusiastic and engaging training experiences to our learners. This is a fully remote position, but travel will be required
**RESPONSIBILITIES**
**Essential Job Functions:**
+ Work with the leadership of Industry Partnerships team to deliver on sales priorities through trainings that ensure the highest business impact
+ Conduct training initiatives, continuing education, and workshops for all Google hardware products and services
+ Establish strong relationships with installation trades (Security, Custom Integration, Smart Home Connectivity) to gain a better understanding and support business needs
+ Create and deliver hands-on, in-person and virtual product and technical training for management and non-management staff including train-the-trainer activities
+ Create and deliver impactful content including technical guides, one-pagers, presentations, and video assets
+ Capture insights demonstrating the impact of training activities conducted
+ Design and implement follow-up activities to strengthen and sustain knowledge gained and skills developed from technical training programs and courses
+ Continuously improve and customize existing programs and courses
+ Partner with client team members to ensure compliance with training KPIs for all partners
+ Coordinate, design and implement training/education plans to drive Professional Channel sales; following product training objectives
+ Participate in planning conversations with Training Manager, Master Trainer, field sales team, partner managers, stakeholders and subject matter experts to tailor content for learners
**QUALIFICATIONS**
**Knowledge, Skills and Abilities Requirements:**
+ Ability to deliver dynamic and engaging training content
+ Experience in content development
+ Experience cultivating high-level relationships with key decision-makers
+ Ability to train diverse audiences from installation technicians to c-suite executives
+ Ability to create engaging training content through multiple mediums (handouts, presentations, videos)
+ Experience creating and maintaining creative assets preferred
+ Knowledge in home automation and smart security products and solutions
+ Aptitude for troubleshooting networking and technical issues with the latest Smart Home products
+ Basic understanding of residential electrical and wireless networking concepts is ideal
+ Problem solving, critical and strategic thinking capabilities
+ Adaptability to different learning styles and environments
+ Excellent organizational and time management abilities
+ Feedback integration and continuous improvement mindset
+ Google Workspace suite experience preferred
+ Able to grasp technical aspects of Google Nest products and successfully relay the benefits
+ Previous hands-on experience installing products in any of the fields listed in the job functions is ideal
+ Travel domestically to support partners and internal team (minimum 50%)
**Requirements:**
+ Bachelor degree or equivalent work experience
+ 5+ years of experience in education, training/development or academic teaching required
+ 3-5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider
+ Experience working with various professional installation trades, install networks and B2B partnerships
Travel up to 50% to various Professional Channel customers
**ABOUT US**
Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.
We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** $75,000.00 - $85,000.00
**Company:** Mosaic Sales Solutions US Operating Co, LLC
**Req ID:** 14504
**Employer Description:** MOSAIC_EMP_DESC