342 Training Delivery jobs in the United States
Training Delivery
Posted today
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Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**POSITION SUMMARY** :
CVS Health is on a mission to transform healthcare. We are making it simpler to connect our patients, members, and customers to the services and solutions they need. At the heart of this strategy lies the critical role our CVS Health Enterprise Learning, Development and Performance teams play to train our company's highest volume roles.
The Training Coordinator is a critical team member within the CVS Health Enterprise, Learning, Development and Performance - Center of Excellence (ELD&P) within the Human Resources department and reports to the Training Delivery Supervisor. Training Coordinators will manage colleagues through their Distribution Center role specific training program by coordinating activities with colleagues, Supervisors, and DC Trainers. TC's build and manage relationships with key stakeholders, leveraging data to continually evaluate the learner experience to measure training effectiveness and colleague performance.
The ideal candidate has a relentless passion to drive innovative, engaging, and measurable training experiences that improves colleague sentiment and business outcomes.
**Role Responsibilities:**
+ Conduct virtual & live classroom training for select programs as needed - NCO, FLS, and Role Specific Onboarding Classes
+ Manages trainees through their onboarding training program to ensure completion within the expected timeline
+ Monitor, assess and manage the engagement and overall execution progress to identify opportunities and provide mitigation plans as necessary
+ Leverage Learning Management System tools to maintain instructor led classes
+ Monitor and conduct key assessments and observations during the training process, reviews results with the DC Supervisor, and provides mitigation plans when necessary
+ Facilitates the required training for floor trainers in DC sites
+ Assess DC floor trainers and escalates gaps to leaders for mitigation
+ Monitor program dashboards daily to identify and address opportunities that may impact the experience or execution of a program
+ Monitors curriculum progress, partners with DC Trainer/DC Leadership when needed for root cause analysis to ensure colleague completion from their onboarding program
+ Build and manage relationships with site Operations leaders, AP leaders, HR leaders, peers, and Training Delivery Supervisors.
+ Establish regular communication touchpoints with site leaders to provide update on trainee progress and propose mitigation plans when necessary
+ Escalates all training concerns weekly to DC Supervisor for follow-up, partnering with HRBP/HRC when necessary
**Required Skills & Minimum Qualifications:**
+ 1+ years' experience in a distribution center, training delivery or relevant work experience
+ Proficient with Microsoft Office
+ Ability to work a flexible schedule as needed
+ Strong verbal, written, and presentation skills
**Education:**
+ Highschool diploma or equivalent required
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $38.82
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Training Delivery Educator IV
Posted 2 days ago
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Job Description
Leverages advanced knowledge to train internal and external stakeholders using adult learning theory and other relevant guidelines. Develops specialized system content and training materials. Facilitates effective working relationships with inter/intraorganizational and external stakeholders in the organization. Measures the accuracy, comprehension, and effectiveness of training sessions by leveraging reporting tools and other training metrics. Verifies that all processes and content are following all legal, regulatory, and accreditation requirements. Participates in continuous improvement work by refining processes, analyzing metrics, and advocating for improvements in training.
Essential Responsibilities:
+ Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
+ Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
+ Supports the review of training programs by: measuring the accuracy, comprehension, and effectiveness of training sessions; monitoring test scores and working with management to analyze results; leveraging survey and status reporting tools and other training metrics, to determine the effectiveness of training programs and the next steps to supporting the resolution of survey/data issues, and troubleshooting moderately complex issues; and creating the needs and/or knowledge assessment, administer, and review diagnostic/needs assessments for clinicians and staff for immediate or short-term departmental learning success.
+ Verifies certain standards are implemented and met by: verifying that all processes are in compliance with all legal, regulatory, and accreditation requirements; reviews others work and ensures that information provided is accurate, consistent, and delivered within prescribed protocols; and developing and implementing policies and procedures, operations, and automated systems providing information to staff and providers.
+ Participates in the creation of training content by: developing specialized system content and training materials (e.g., handouts, review activities, and visual aids) and implementing moderately complex training programs; and writing business cases/proposals to create projects that can address training needs.
+ Participates in continuous improvement by: analyzing moderately complex feedback and monitoring training needs to identify procedural deficiencies and participate in providing refresher training; applying advanced knowledge of industry practices, standards, and benchmarks to contribute to the refinement of processes across the department; and acting as an advocate to ensure continuous learning within their team by identifying and implementing improvements in training.
+ Creates meaningful relationships with stakeholders by: developing effective working relationships with inter/intraorganizational and external stakeholders to the organization; and developing and maintaining contact with internal customers and various parties (e.g., union representatives) to ensure training needs are met.
+ Trains all internal and external stakeholders by: leveraging advanced knowledge to deliver training by fostering a continuous learning environment using adult learning theory, addressing concerns leveraging various forms of media, current industry practices, regulatory requirements, and supporting business operations; and providing training to end users and addressing concerns leveraging various forms of media (e.g., in-person, classroom, on-site, just-in-time support, web sessions, and conference calls).
Minimum Qualifications:
+ Bachelors Degree in Instructional Design, Instructional Technology, Communication, Education, or related field AND minimum three (3) years of experience in designing and delivering training and curriculum development with a focus on instructor led training, or a directly related field, OR Minimum six (6) years of experience in designing and delivering training and curriculum development with a focus on instructor led training OR a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Internal Communications; Storytelling; Written Communication; Content Development; Knowledge Management; Learning Measurement; Employee Training; Business Relationship Management; Conflict Resolution; Research and Development (R&D); Computer Literacy; Microsoft Office; Curriculum Development; Adult Learning Theory; Presentation Skills; Consulting; Relationship Building; Coordination
COMPANY: KAISER
TITLE: Training Delivery Educator IV
LOCATION: Pasadena, California
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Training Delivery Specialist I
Posted 20 days ago
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Job Description
Experience & Customer Service Division
Department of Position: Center of Excellence Dept
Work from:
Knowledge Park Salary Range:
$44,055.00-$70,372.00*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
- Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Conducts basic training. Coordinates the delivery and design of programs within scope of responsibility.
- This is an in 8-4:30 office position at Knowledge Park in Erie, PA
- The ideal andidate will live within a reasonable driving distance from Knowledge Park.
- Trainer will be responsible for workers compensation and premium audit processing
- Hiring manager is willing to consider Training delivery specialist II. Level of position offered will be based on depth and breadth of selected candidates experience and qualifications.
Duties and Responsibilities
- Delivers training curriculum to Employees and Agents, using available technologies.
- Consults with leadership to assess current training needs and solutions. Recommends modifications to current programs.
- Reviews education materials and updates as necessary. Collaborates with other content owners to ensure that content is accurate and current.
- Learns and maintains knowledge of trends affecting the insurance industry and/or adult learning.
- Adheres to budgets and company and travel guidelines
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
- Self-Development
- Collaborates
- Cultivates Innovation
- Instills Trust
- Decision Quality
- Values Diversity
- Nimble Learning
- Customer Focus
- Optimizes Work Processes (IC)
- Ensures Accountability
- Information Management Skills
- Job-Specific Knowledge
- Detail Orientation
Qualifications
Minimum Educational and Experience Requirements
- Bachelor's degree in related field required; or
- Associate's degree in related field and two year related experience required; or
- High school diploma and four year related experience required
Additional Experience
- Experience in training, consulting or related field preferred.
- Delivery territory includes ERIE's entire area of operations.
- Incumbent may be asked to reside within a particular region or be based out of the Home Office.
- Travel, including overnight stays, required.
Designations and/or Licenses
- Designation in a related field (eg General Insurance Certification (AINS) preferred.
- Valid driver's license and acceptable driving record required.
Physical Requirements
- Lifting/Moving 0-20 lbs; Occasional (<20>
- Lifting/Moving 20-50 lbs; Occasional (<20>
- Ability to move over 50 lbs using lifting aide equipment; Rarely
- Driving; Occasional (<20>
- Pushing/Pulling/moving objects, equipment with wheels; Rarely
- Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
- Climbing/accessing heights; Rarely
Nearest Major Market: Erie
Learning Management System Administrator
Posted today
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Job Description
Job Summary
The Training and Development – LMS Administrator II will be directly accountable for day-to-day Learning Management System Administration, which includes Content Management, User Management, Troubleshooting and Support to Users, Learning Evaluation, Data Reporting (pulling reports, and creating reports for leaders at all levels), distributing Reports to appropriate stakeholder groups.
The Training and Development – LMS Administrator II will respond to ongoing questions and troubleshoot to ensure quick and proactive resolution and customer support, which includes daily interaction with learners, responding to emails, troubleshooting, and providing solutions / resolving issues.
In partnership with NAL’s Organizational Development Team, this position will collaborate and consult, regularly review system releases, determine potential impacts, and coordinate actions to further assess and prepare for the impacts across all LMS features.
Perform work of a very detailed nature requiring a high degree of accuracy and consistency.
Essential Duties & Responsibilities
- Become a subject matter expert on the SuccessFactors LMS platform to cross-train staff, NAL admins and lead the continuing implementation efforts within the HRIS and LMS.
- 2. Assist with the ongoing administration and support of the online learning management system.
- 3. Create and modify course configurations in the course catalog and learning plans, assignment of roles, securities, and permissions, manage users and user/student groups and course assignments as needed for all team members.
- 4. Upload employee and training data into the LMS to ensure its accuracy and integrity.
- 5. Work with NAL team members and third-party courseware providers to ensure their content is properly configured for the LMS.
- 6. Draft new system requirements and training documentation for all users as functional updates are required.
- 7. Assist with courseware/curriculum setup, dynamic assignment, and maintenance on the LMS.
- 8. Configure and customize LMS dashboards and landing pages to reflect NAL functional needs and branding/communication requirements.
- 9. Create and generate reports for internal and external customers when requested.
- 10. Answer incoming calls, emails, and from team members, resolving issues in an accurate and timely manner.
- 11. Act as a technical advisor and instructional design staff as new training programs are designed and implemented.
- 12. Provide reporting to leadership as requested.
- 13. Stay abreast of learning technologies and LMS functionality. Make recommendations on how they can be used at to increase value.
Salary Range: $60,000 - $75,000
Requirements
1. Meets one of the following education and experience requirements:
a. Bachelor’s Degree in Human Resources, Business, Computer Science, or a related discipline
b. Associate’s Degree in Human Resources, Business, Computer Science, or a related discipline plus 2 to 4 years of experience.
(Experience in a manufacturing environment and with SuccessFactors HRIS or LMS preferred)
2. Strong knowledge, skills, and abilities in the following areas:
a. Ability to organize, plan, and handle multiple priorities
b. Analytical and problem-solving skills.
c. Computer Skills – proficient using standard business software (including MS Office)
d. Written and verbal communications and presentation skills
e. Leadership and coaching skills that positively interacts with employees and business objectives
f. Ability to work and function in a team environment
g. Interpersonal skills – to confidently interact with individuals at all levels of authority and maintain professional demeanor in stressful and/or sensitive situations
At North American Lighting
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.
Learning Management System Administrator:
Posted 3 days ago
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Job Description
Primary Skills: Learning Management System (Basic), Customer Service (Intermediate), Data Entry (Basic), Troubleshooting (Basic), Analytical Skills (Intermediate) Contract Type: W2 Only Duration: 12+ Months Location: Remote Pay Range: $25 - $29 per hour on W2 Job Summary: The Junior Learning Management System Administrator is tasked with maintaining and administering our learning system technologies to facilitate online training for both internal and external stakeholders. This includes assisting with data migrations, system testing, troubleshooting, content management, and support for users. The role serves as a liaison between IT, vendors, and users to ensure efficient operation and use of the LMS, contributing to the development of training materials and the overall learning experience. Key Responsibilities: Assist with the administration and maintenance of the LMS, including content loading and user profile management. Support data migration, system testing, and troubleshooting in collaboration with IT and vendors. Coordinate calendaring, enrollment, tracking, assessments, reporting, and communications for learning events. Provide tier 1 support to users, addressing issues and managing support tickets effectively. Engage in special projects and ensure compliance with legal and regulatory obligations related to online learning. Must-Have Skills: Basic LMS navigation and issue troubleshooting abilities. Proficiency in customer service and experience with a support ticketing system. Strong data entry skills and software proficiency. Domain or Industry Experience: Experience or a strong interest in educational technology or online learning environments is preferred but not required. This role offers the opportunity to enter the field of learning system administration in a supportive, growth-oriented environment. Ideal for candidates with 0-1 year of related experience looking to expand their skills in educational technology. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Learning Management System Administrator
Posted 3 days ago
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Job Description
Learning Management System Administrator
Vacancy No
VN996
Target Staff Type
Volunteer/Supported
Work Location
JAARS Waxhaw
FTE
1.000
Position Summary
Our Systems Administrator is responsible to maintain, change, upgrade and propose ways that our systems can enable JAARS personnel to meet our goals and mission.
Duties include administering the system(s) to ensure the analytics, design, development, testing, troubleshooting, implementation, documentation, maintenance and integration of other systems. This position works closely with the different Advisory team, other systems team members, business analysts, vendors, and key users to identify, evaluate and implement new functionalities.
This is a full time volunteer/supported position and a member of the Information & Digital Technologies team reporting to the Systems Manager.
Position Responsibilities
- Create and maintain fields, views, reports, dashboards, and other application functions
- Research system issues and head up problem-solving initiatives
- Assist with use/test case development and work with others to test & accept new functionality
- Point of contact for determining & prioritizing change requests and customizations
- Set up and manage end-users and profile roles, and other administration tasks
- Document configurations, data models and core processes
- Create and maintain new workflows, functions, and configurations
- Create requirements for system integrations and enhancements
- Train end-users in standard functionality while providing training for new processes
- And other responsibilities as assigned
- First and foremost, must have a deep and growing walk with the Lord Jesus
- Committed to the Vision and Mission of JAARS
- Have a servant heart attitude
- Interact positively and collaborates as a member or leader of a team
- Excellent organizational and interpersonal skills.
- Ability to independently develop approaches to complex systems, process redesign and analyze problems.
- Must have a strong bias toward completing tasks and achieving goals
- Must be a self-starter, able to work independently and capable of managing multiple responsibilities
- Consistently ready to learn and grow
- Previous systems experience (3+ years). Certification is a plus.
- Experience with using systems to grow an organization
- Extensive experience as a business analysis or related role
- Bachelor's degree in IT or related field desirable. MBA and/or relevant graduate degree would be wonderful
Learning Management System Administrator
Posted 3 days ago
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Job Description
Insight Global is seeking a System Administrator to support a federal client of ours temporarily during a migration project from LMS to LMS365. This individual will be interacting regularly with 3rd party vendors and internal teams to ensure there is a smooth migration. The day-to-day includes:
- structuring and configuring on-premises and Azure Active Directory
- configuring and administering SharePoint Online
- working with Windows operating systems, servers and core services
- working with Windows operating systems, servers and core services
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
- Expanded experience with cloud, PowerBI, SharePoint Online , etc.
- Experience with a similar migration
- Active Secret Clearance
- Fantastic communication skills
- Proficient within Active Directory, including modifying user groups, records, and records
- Experienced with SharePoint and able to make Front End edits
- Ability to work onsite in Charleston
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Learning Management System Administrator
Posted 3 days ago
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Job Description
Description: Learning Management System Administrator
About the RoleWill provide support for our LMS operations and enhancement initiatives. This role will focus on configuration and deployment of new eLearning and ILT (Instructor-Led Training) offerings and ensuring a seamless learner experience for internal employees. The role may also support technical enhancements to the Docebo LMS.
Will collaborate primarily with L&D and Employee Service Center, as well as cross-functional stakeholders such as IT and People Tech, to maintain and improve LMS performance, manage system configurations, troubleshoot issues, and execute projects.
Key Responsibilities- LMS Administration & Support
- Manage day-to-day administration of the Docebo LMS internal domain.
- Configure, test, and launch new eLearnings, ILTs, and blended learning programs.
- Provide end-user support, troubleshoot technical issues, and liaise with the LMS vendor for escalated cases.
- Ensure compliance with SCORM, xAPI, and AICC standards for all course content.
- Technical Enhancements & Configuration
- Participate in testing and validation of new features, upgrades, and releases.
- Recommend and execute process improvements to increase system efficiency and data accuracy.
- Implement approved technical enhancements to the LMS platform, coordinating with internal teams and vendors.
- Support integrations between LMS and other learning technologies or enterprise systems.
- Project Management & Reporting
- Support the execution of the LMS roadmap initiatives related to LMS functionality and learner experience improvements.
- Create and maintain documentation for LMS processes, configurations, and governance.
- Develop and run system usage reports; analyze data to identify trends and recommend solutions.
- Manage timelines and deliverables to ensure projects stay on track.
Requirements
- Experienced LMS Administrator who brings a consultative approach to eLearning and ILT configuration management.
- Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
- Able to communicate technical concepts to non-technical stakeholders clearly.
- Strong understanding of SCORM, xAPI, AICC compliance, and digital learning best practices.
- Skilled in technical configuration and troubleshooting.
- Corporate LMS administration experience (Docebo preferred).
- Proficiency in managing eLearning and ILT configurations end-to-end.
- Excellent communication and documentation skills.
- Strong analytical and problem-solving skills.
- Experience collaborating across L&D, IT, and vendor teams.
- Familiarity with integrations, API-based solutions, and system configuration.
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Learning Management System Administrator
Posted 3 days ago
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Job Description
The Learning Management System (LMS) Administrator manages the enterprise-level learning management system and its connected learning technologies. This role will ensure the system operates smoothly, supports users, and evolves in alignment with emerging learning technologies and organizational goals.
Essential Functions:
1. System & Platform Excellence (20%):
- Leads or supports system updates, testing, rollouts, and documentation for platform upgrades, including Sandbox testing and beta testing of new releases.
- Manages integrations with HRIS, performance systems, and third-party tools for a connected digital learning ecosystem.
- Uploads, builds and maintains automated training assignments for new hire and other role-based training.
- Makes recommendations for platform or process improvements based on system data, user feedback, and new capabilities in the LMS ecosystem.
- Supports onboarding, training and upskilling of new users and content authors on the platform.
- Partners with Instructional Designers and subject matter experts to launch impactful courses and learning pathways.
- Supports content authors and Instructional Designers with content uploads, course builds, and SCORM/xAPI package testing.
- Maintains a structured content repository and archive system, ensuring up-to-date, accessible, and searchable materials.
- Develops and maintains job aids, admin SOPs, learner guides, and training resources for both end users and internal teams.
- Manages user profiles, permissions, course and program structures, system configurations, and perform routine content and integration audits.
- Provides excellent support to learners, managers, and instructors - ensuring they get the most out of the LMS.
- Trains end-users, create documentation, and act as the go-to expert for "how" and "why" the system works the way it does.
- Gathers feedback and turn user needs into platform enhancements.
- Updates and maintains dashboards, reports, and data visualizations to track learning engagement, compliance, and program effectiveness.
- Supports stakeholders in accessing data-driven insights to make informed decisions.
- Ensures accuracy and consistency in reporting processes and course analytics.
- Stays ahead of learning technology trends and make recommendations that elevate our learning culture.
- Conducts regular audits, applies upgrades, and ensures security and data integrity across the LMS.
Education and Experience:
- Bachelor's degree or equivalent in a technical or systems-related field required.
- 3+ years of hands-on experience administering an enterprise LMS; including proven experience managing system configurations, permissions, and multi-system integrations required.
- Excellent verbal and written communication skills.
- Strong technical troubleshooting, customer service, and analytical thinking skills.
- Strong attention to detail.
- Proficient with Microsoft Office Suite, or other related software.
- Familiarity with learning technologies and standards (SCORM, xAPI, LTI).
- Demonstrated ability to translate complex system logic into clear documentation and user-friendly support materials.
- Able to work independently and collaborate closely with cross-functional teams (e.g., IT, L&D, etc.).
- Office environment.
- Prolonged periods of sitting at a desk and working on a computer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.