49 Trauma Care Specialist jobs in Rock Hall

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!
As a **Security Professional - Healthcare Patrols Part-Time** in **Baltimore, MD** , you will serve and safeguard clients in a range of industries such as Healthcare and more .
Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal in a healthcare location, you will play a key role in helping to maintain a secure environment for patients, visitors, and staff. Your responsibilities will include conducting regular patrols throughout the facility, remaining highly visible to help to deter security-related incidents, and responding promptly to any situations that arise. You will also provide exceptional customer service, assisting individuals with questions or concerns and communicating clearly with both the public and your team. This position offers the opportunity to make a meaningful impact in a dynamic healthcare setting, while working with a company that values teamwork, integrity, and putting people first. If you are looking for a role where you can contribute to a caring culture and grow your skills in a supportive environment, this is the perfect opportunity for you.
**Position Type: Part Time**
**Pay Rate: $16.00 / Hour**
**Job Schedule:**
**Day** **Time**
Wed06:30 AM - 03:00 PM
Fri02:00 PM - 10:30 PM
Sat10:00 PM - 06:30 AM
**What You'll Do:**
+ Use our proprietary scheduling platform to claim open shifts at client sites
+ Support operations across a range of environments including commercial real estate, healthcare, and education
+ Receive site-specific training and guidance from experienced teams
+ Deliver consistent, professional security presence and customer service
+ Be ready to fill in at short notice when urgent needs arise
**Responsibilities:**
+ Provide customer service to clients, following security-related procedures and site-specific policies, and participate in emergency response activities as needed.
+ Respond to incidents and critical situations in a calm, problem-solving manner within the healthcare location.
+ Conduct regular and random patrols throughout the facility and its perimeter to help to deter unauthorized activity and identify potential concerns.
+ Observe and report any unusual activity or security-related incidents to the appropriate personnel.
+ Assist visitors, patients, and staff with directions and general inquiries while maintaining a professional presence.
+ Support access control procedures by monitoring entrances and exits as required by site protocols.
+ Collaborate with healthcare staff and Allied Universal team members to address security-related needs and concerns.
**What We're Looking For:**
+ Availability across various days and shifts
+ Reliability and ability to adapt to different post assignments
+ A desire to gain broad experience and grow within the company
+ Interest in transitioning into full-time roles when available
**Minimum Requirements:**
+ CPR certification is preferred.
+ Customer service experience is preferred.
+ A valid Guard Card or license is preferred.
+ Comfortable using a computer or tablet is preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver's license will be required for driving positions only.
**Why Join Us:**
+ Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
+ Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
+ Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
+ Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
+ Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Job ID:** 2025-1408357
**Location:** United States-Maryland-Baltimore
**Job Category:** Security Officer, Part Time Security

CRITICAL CARE TECHNICIAN

Baltimore-MD-21201-United States

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to improve the health of people in the communities we serve. Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. JOB SUMMARY: Under the supervision of the RN provides age-appropriate care. Unified by the core purpose of creating a healthier community one person at a time, the members of the Division of Patient Care Services commit themselves to sustaining a culture focused on achieving optimal patient outcomes. Each employee is obligated to deliver highly reliable care while adhering to all National Patient Safety Goals. This occurs within a learning environment that is supportive and just, where each employee is valued for their contribution to the collective safety of patients, staff, and visitors. Of equal importance is each employees commitment to the value of teamwork in order to promote a unified and spirited workplace.

• With guidance and oversight of the Registered Nurse, performs duties to support the daily care and mobility of the patient.
• Responds to and actively participates in emergency codes.
• Administers incentive spirometry and oxygen; and administers, reads and records pulse oximetry at direction of licensed professional staff.
• Suctions endotracheal or tracheostomy tube in order to obtain sterile specimens and perform pulmonary toileting; observes cardiac monitor during procedure and responds to arrhythmias by ventilating mechanically or with ambo-bag; notifies licensed professional staff if problems arise.
• Monitors cardiac console unit and observes EKG's; identifies, interprets and logs threatening arrhythmias; notifies licensed professional staff of arrhythmias.

REQUIREMENTS:

• Certified Nursing Assistant, Active on Maryland Board of Nursing
• Active American Heart Association Basic LifeSupport Certificate
• Less than 1 year of experience required

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

#J-18808-Ljbffr

Salary: $2052 / Week
The Progressive Care Unit RN, as a professional practitioner, assumes the responsibility and accountability for delivering patient care to telemetry/progressive care patients. The Progressive Care Unit RN demonstrates the ability to make clinical judgments in an effective and efficient manner with supervision. This individual employs critical thinking and performance ability in the coordinator of patient care, consistently performs according to nursing standards, and is accountable in managing patient care and assisting others in the management of patient care. The Progressive Care Unit RN is sometimes also called a step-down nurse, cardiac stepdown, neuro stepdown, surgical stepdown and in some medical centers, the PCU is also known as a transition or intermedia unit.
Minimum Requirements:
+ Current Registered Nurse License for the state in which the nurse practices
+ Two years prior professional nursing experience preferred with one year progressive care unit experience preferred
+ Complies with all relevant professional standards of practice
+ Participation and completion of Amergis' Competency program when applicable
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or state regulation)
+ Must meet all federal, state and local requirements
+ Successful completion of new hire training as applicable to job site
+ Understand patient confidentiality and HIPAA requirements
+ Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language is required
+ Computer proficiency required
+ Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Job Description:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
*** This position is fully remote.**
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
+ Internet speed must be minimum of 5Mbps
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Job Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required
+ Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**
Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Essential Functions:**
+ Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
+ Date stamps all requests and highlights pertinent data to facilitate processing.
+ Validates requests and authorizations for release of medical information according to established procedures.
+ Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
+ Maintain equipment in excellent operating condition (inside and out).
+ Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
+ May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
+ Maintains a neat, clean, and professional personal appearance and observes the dress code established.
+ Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
+ Maintains working knowledge of the existing state laws and fee structure
+ Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
+ Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
+ Maintains confidentiality, security and standards of ethics with all information.
+ Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
**Qualifications:**
+ High School Diploma (GED) required
+ A minimum of 2 years prior experience in a medical records department or like setting preferred
+ Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
+ Excellent organizational skills a must
+ Must be able to type 50 wpm
+ Must be able to use fax, copier, scanning machine
+ Must be willing to learn new equipment and processes quickly.
+ Must be self-motivated, a team player
+ Must have proven customer satisfaction skills
+ Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.