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Guardian Angel Senior Services is looking for a compassionate, dependable Home Health Aide (HHA) who also brings strong office and organizational skills to support both our clients and our internal team. If you're passionate about home care but also enjoy administrative work, this hybrid position is perfect for you!

In the Field:

• Provide personal care, companionship, and assistance with daily living activities
• Ensure client safety, comfort, and emotional well-being
• Communicate changes in condition to the care team

In the Office:

• Assist with client scheduling, phone calls, and documentation
• Support intake coordination and staff communication
• Maintain accurate records and help with filing or data entry
• Use EMR software and other office tools to support operations

• Valid Home Health Aide (HHA) certification or CNA with home care experience
• Valid Driver's license/reliable vehicle
• Previous office/administrative experience (preferred)
• Strong computer and communication skills
• Ability to multitask and shift between caregiving and office responsibilities
• Dependable, organized, and team-oriented

• Competitive Pay
• Flexible Scheduling
• Ongoing Training & Growth Opportunities
• Supportive, Family-Oriented Work Culture
• Make a Difference On Both Sides of Caregiving

• Handle incoming calls, emails, or chat inquiries with professionalism and courtesy
• Makes and receives phone calls to support external and internal customers. Calls may be via live video chat with customers
• Listen actively to customer concerns, providing accurate information and effective solutions
• Resolve issues promptly to ensure high levels of customer satisfaction
• Escalate complex issues to supervisors or other support levels as needed
• Document and update customer interactions in the system accurately
• Follow company procedures to maintain consistency and quality
• Creates, completes, updates, and reviews employee and client records
• Enters information into computer databases for effective record-keeping
• Enroll customers in various services offered and walk them through any questions or concerns
• Administers new and existing DocuSign accounts
• Prepares and sends documents via mail using approved communications
• Ensures the proper naming and saving of documents in the document management system
• Ensures all compliance standards are met for audit purposes
• Completes administrative tasks such as filing, copying, data entry, etc.
• Applies payments
• Collects on unpaid claims
• Maintains confidentiality of records relating to clients
• Collaborates with other staff members to optimize delivery of services
• Other duties as assigned

• High School Diploma or GED required
• Associate degree preferred

• Experience in data entry and processing invoices
• At least 1 year of related work experience. Previous experience working in a call center highly preferred
• Excellent written and oral communication skills
• Extensive experience in working on complex projects with critical thinking and problem solving
• Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
• Must be able to work various computer operating systems and Microsoft Office
• Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities

Job Summary:
We are seeking an experienced and organized Administrative Support Specialist to provide comprehensive administrative and operational support to our branch, division, and directorate. This role requires someone with strong communication skills, exceptional attention to detail, and a self-starting attitude. The ideal candidate will have prior experience working in a professional services or architectural firm, with the ability to manage multiple priorities in a dynamic environment.

Key Responsibilities:
-- Provide day-to-day administrative support for leadership and cross-functional teams
-- Track and update staffing (IPT) charts and organizational structures
-- Perform data entry and reporting tasks, including updates in CCaR and other internal systems
-- Support creation, editing, and formatting of documents, presentations, reports, and briefings (technical and non-technical, classified and unclassified)
-- Assist in the preparation of weekly, monthly, and annual activity reports for leadership review
-- Maintain electronic and paper filing systems and support recordkeeping requirements
-- Handle all mail-related duties, including classified material handling, per security protocols
-- Maintain and distribute internal forms, templates, and standard government correspondence
-- Support inventory tracking, office supply ordering, and equipment requests
-- Facilitate internal communications and scheduling using Microsoft Office, Visio, and SharePoint
-- Assist with writing, editing, and publication of official documents and internal communications
-- Act as Records Custodian (RC), maintaining master files, file plans, and case files as required
-- Assist in the development and maintenance of Operating Instructions (OIs)
-- Contribute to internal marketing efforts by providing guests with visual materials during visits or meetings

Requirements:
-- 2 or more years of experience in an administrative support role
-- Strong organizational and time management skills with the ability to manage multiple priorities
-- Intermediate to advanced proficiency in Microsoft Word, Excel, PowerPoint, Visio, and SharePoint
-- Excellent verbal and written communication skills
-- Ability to handle confidential or classified material with discretion and according to protocol
-- Self-motivated, detail-oriented, and able to work independently and collaboratively
-- Experience supporting professional services or architectural environments is a strong advantage
-- Tech-savvy, with general understanding of design software (Revit, SketchUp, AutoCAD) is preferred but not required

Preferred Qualifications:
-- BA/BS degree in business administration, finance, accounting, insurance, or a related field
-- Experience working in an architectural firm or design-focused professional services firm

Talents Needed for Success:
-- The candidate must be a self-starter, possess strong written and verbal communication skills, and be able to engage both executive and technical audiences
-- They must demonstrate a positive and can-do demeanor and be a standout colleague
-- They must possess the ability to push for target dates, while being empathetic to challenges and obstacles and be the team's voice in raising and mitigating risks with the help of senior management

What We Offer:
-- Competitive salary and performance-based incentives
-- 100 percent remote work flexibility
-- A collaborative and supportive work culture
-- Opportunities for career growth and ongoing professional development
-- Access to tools, training, and resources to support your success

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking a highly organized and detail-oriented Administrative and Support Services Assistant to join our team. In this role, you will play a key part in supporting day-to-day administrative functions, ensuring smooth office operations, and assisting team members with various clerical and operational tasks. This position requires strong communication skills, a proactive attitude, and the ability to multitask in a fast-paced environment.

• Provide general administrative and clerical support to departments and management
• Answer and direct phone calls, take messages, and respond to inquiries
• Organize and schedule meetings, appointments, and travel arrangements
• Maintain digital and physical filing systems, including confidential records
• Prepare and edit documents, reports, memos, and presentations
• Order and manage office supplies and equipment
• Assist with data entry, billing, and basic bookkeeping tasks
• Greet and assist visitors in a professional and friendly manner
• Support HR or operations departments with administrative tasks as needed
• Ensure office areas remain clean, organized, and welcoming.

• High school diploma or GED required; associate’s or bachelor’s degree preferred
• 1–2 years of experience in an administrative or office support role
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace
• Strong organizational, time management, and multitasking skills
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information
• Dependable, professional, and customer service-oriented.

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Professional development and training opportunities
• Flexible work hours or hybrid/remote options
• Employee assistance program (EAP)
• Collaborative and inclusive company culture
• Opportunities for advancement within the organization.

Administrative and support services staff help keep an office or organization running smoothly. They handle tasks like managing schedules, organizing files, answering phones, preparing documents, and supporting other team members with daily operations.

They may also help with data entry, office supplies, customer service, or coordinating meetings. Their role is important for making sure everything in the office works efficiently.

Typical Duties:

• Answer phone calls and emails
• Schedule meetings and appointments
• Organize and maintain files
• Prepare reports and documents
• Greet visitors and assist them
• Manage office supplies and equipment
• Support other staff with daily tasks

• Organization – Keep tasks, files, and schedules in order
• Communication – Speak and write clearly and professionally
• Time Management – Handle multiple tasks and meet deadlines
• Computer Skills – Use email, spreadsheets, word processors, and office software
• Attention to Detail – Spot and fix errors in documents or data
• Problem Solving – Handle small issues quickly and effectively
• Customer Service – Be polite and helpful to visitors or callers
• Teamwork – Work well with others and assist when needed

• Steady Schedule – Regular working hours, often Monday to Friday
• Paid Time Off – Vacation days, sick leave, and holidays
• Health Benefits – Medical, dental, and vision insurance (depending on employer)
• Retirement Plans – Options like 401(k) or pensions
• Training Opportunities – On-the-job training or courses for career growth
• Job Stability – These roles are needed in most industries
• Work Environment – Usually in an office setting with basic comfort and safety