30 Universal Studios jobs in Kissimmee

Orlando, FL

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Order Type : Scheduled Orders

Performance Personnel is recruiting experienced Rockwork professionals, preferably in the theming industry, for long term openings in Orlando. The application process for these openings is different, so please TEXT Jesselyn for more info at

Hourly Rate of $18.00+ depending on Level of experience

Level I:

• Responsible for adhering to all Company and Project safety programs, policies, and procedures as well as all Federal, State, and local safety codes and regulations.
• Novice skills to shape/bend and secure/tie steel bar in order to reinforce concrete with use of a variety of fasteners, rod-bending and cutting tools, and various hand tools.
• Cutting rebar or wire mesh using bar cutters and cutting wheels
• Assists in all aspects involved in the reproduction from blueprints and design documents of armature and other construction structures required.
• Assists in the operation and maintenance of concrete pumps, plaster pumps and air compressors and various power and hand tools.
• Has experience in various fabricated items, installation, and welding techniques (arc and mig)
• Operate and maintain concrete pumps, plaster pumps, forklifts, and air compressors.

• Proficient skills to shape/bend and secure/tie steel bar in order to reinforce concrete with use of a variety of fasteners, rod-bending and cutting tools, and various hand tools.
• Applying lath and/or backing using fasteners and hand/power tools.
• Reading blueprints/sketches to determine positions of reinforcing members.
• Shakeout, handle, assist-rigging, and set chip into place per installation drawings.
• Assist with the rigging operations with preparing the loads to be moved.
• Inspect the rigging equipment to ensure it is safe and undamaged and cleaning, dismantling, and storing the rigging equipment after every use
• Good knowledge of rigging equipment used to connect and secure the load to a lifting device (wire rope slings, chain slings, eyebolts, U-bolts, and other attachments).

• Expert skills to shape/bend and secure/tie steel bar in order to reinforce concrete with use of a variety of fasteners, rod-bending and cutting tools, and various hand tools.
• Applying lath and/or backing using fasteners and hand/power tools.
• Shakeout, handle, rigging, and set chip into place per installation drawings.
• Qualified Rigger responsible to make sure that the machinery is aligned, levelled, and anchored, selection of the right pulleys, booms, braces, and cables for various jobs, assess the risks associated with lifting and moving heavy equipment through confined spaces.
• Coordinating with the other team members when loading and moving goods

• Minimum of one-year experience as a rockworker in the artificial theming industry
• Good knowledge of the materials, tools, equipment, and machinery that are used in the industry is preferred. Able to communicate in a friendly and professional manner with all customers, team members and management.
• Ability to read and understand written procedures which apply directly to job duties.
• Excellent organization and time management skills
• Ability to take initiative and prioritize.
• Previous experience working in a fast-paced environment.

• Minimum of three-years' experience as a rockworker in the artificial theming industry
• Ability to review and understand construction drawings and specifications.

• Minimum of five-years' experience as a rockworker in the artificial theming industry
• Advanced knowledge of blue print layout and architectural specifications with the ability to reads blue prints and other design documents
• Qualified Rigger possessing a recognized degree/certificate/professional standing, or has extensive knowledge/training/experience, and can successfully demonstrate the ability to solve problems related to rigging loads.
• Excellent spatial awareness, and good communication skills.
• Meticulous with construction and always aware of safety on the construction site

• While performing the duties of this job, this is an in-field position and hours will be determined by the Superintendent (based on daylight hours and project needs).
• Work environment will change often and will require consistent awareness of surroundings and potential dangers to themselves and others.
• May be required to work under extreme environmental conditions and work from excessive heights with high reach equipment and/or scaffolding elevations.
• Physical Requirements: The physical demands described are representative of those that must be met to successfully perform the essential functions of this job.
• Ability to lift 50 lbs. with assistance from others or lifting devices from floor to waist and waist to floor.
• Ability to walk, stand, hear, see in order to reasonably perform essential job functions.
• Abilities include drag, pull, lift, push, bend, kneel, climb, overhead work, torque, and other repetitive motions.
• Must have agility and a good sense of balance, willing to work in high places.

• Overseeing all aspects of daily park operations, ensuring safety and guest satisfaction.
• Managing and motivating a large team of operational staff and supervisors.
• Developing and implementing operational procedures and standards.
• Monitoring park capacity and implementing strategies for efficient guest flow.
• Ensuring compliance with all safety regulations, including ride safety and emergency procedures.
• Managing operational budgets and controlling costs effectively.
• Coordinating with other departments, such as entertainment, maintenance, and F&B, to ensure cohesive operations.
• Handling guest feedback and resolving operational issues promptly.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in theme park or large-scale entertainment venue operations, with at least 3 years in a management role.
• Proven experience in managing large teams and driving operational excellence.
• In-depth knowledge of theme park safety regulations and best practices.
• Strong financial acumen and experience managing budgets.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.

• Directing and supervising the daily activities of various park departments, including attractions, guest services, and shows.
• Ensuring all operational procedures are executed efficiently, safely, and in accordance with company standards.
• Monitoring guest flow, wait times, and overall park atmosphere, implementing strategies to enhance the guest experience.
• Managing staff performance, providing training, coaching, and performance feedback to front-line team members.
• Collaborating with other department managers to coordinate activities, resolve issues, and achieve business objectives.
• Developing and implementing operational plans to meet attendance targets and revenue goals.
• Ensuring compliance with all health, safety, and security regulations.
• Managing operational budgets and controlling costs effectively.
• Responding to and resolving guest inquiries and complaints in a timely and professional manner.
• Analyzing operational data and metrics to identify areas for improvement and implement corrective actions.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
• Minimum of 7 years of experience in theme park operations management or a similar role in the entertainment/hospitality industry.
• Proven ability to lead, motivate, and manage large teams in a high-pressure environment.
• Strong understanding of theme park operations, including attraction maintenance, guest flow, and show production.
• Excellent problem-solving and decision-making skills.
• Exceptional communication and interpersonal skills, with a focus on guest service.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• Proficiency in Microsoft Office Suite and operational management software.
• A passion for creating memorable experiences for guests.
• Strong financial acumen and experience with budget management.

• Manage and oversee the daily operations of all theme park departments to ensure smooth and efficient functioning.
• Implement and enforce safety protocols and procedures to maintain a safe environment for guests and staff.
• Develop and manage departmental budgets, controlling costs while optimizing resource allocation.
• Optimize staffing levels and schedules to meet operational demands and guest flow.
• Lead, train, and motivate a diverse team of operational staff and supervisors.
• Enhance the guest experience by ensuring high standards of service, cleanliness, and entertainment.
• Collaborate with other departments, including marketing, maintenance, and security, to achieve operational goals.
• Monitor key performance indicators (KPIs) and implement strategies for improvement.
• Respond to and resolve operational issues and guest concerns effectively.
• Stay current with industry trends and best practices in theme park management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations.
• Proven leadership experience in managing diverse teams.
• Strong understanding of safety regulations and operational best practices in the entertainment industry.
• Excellent problem-solving, decision-making, and crisis management skills.
• Proficiency in operational planning, budgeting, and performance analysis.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

• Conceptualize and design innovative and immersive theme park attractions and experiences.
• Develop detailed design documentation, including storyboards, concept art, and renderings.
• Collaborate with cross-functional teams (creative, architectural, engineering, production) to realize designs.
• Ensure a cohesive and compelling guest narrative and flow throughout the park.
• Provide creative direction and oversight during the design and construction phases.
• Research and integrate emerging technologies into attraction designs.
• Analyze guest behavior and feedback to inform design improvements.
• Manage multiple design projects from concept to completion.
• Present design concepts and proposals to stakeholders.
• Ensure designs meet safety, accessibility, and operational requirements.

• Bachelor's degree in Themed Entertainment Design, Architecture, Fine Arts, Industrial Design, or a related creative field.
• Master's degree is a plus.
• Minimum of 7 years of experience in themed entertainment design or experiential design.
• Strong portfolio showcasing innovative attraction and experience design.
• Proven ability in narrative development and storytelling within an immersive context.
• Proficiency in relevant design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite).
• Excellent visual communication, sketching, and presentation skills.
• Deep understanding of guest psychology and experience design principles.
• Strong leadership and collaboration abilities.
• Experience managing design projects and teams.
• Knowledge of theme park operations and technical systems is a plus.

• Oversee the daily operations of assigned theme park departments, including rides, attractions, shows, and guest services.
• Ensure strict adherence to safety protocols, emergency procedures, and operational guidelines.
• Manage and develop a team of supervisors and hourly associates, fostering a positive and productive work environment.
• Monitor operational performance metrics, identify areas for improvement, and implement corrective actions to enhance efficiency and guest experience.
• Develop and manage operational budgets, controlling costs and maximizing revenue opportunities.
• Collaborate with other departments, including entertainment, marketing, and maintenance, to ensure seamless park operations and deliver exceptional guest experiences.
• Respond effectively to guest inquiries, complaints, and emergencies, ensuring timely and satisfactory resolutions.
• Implement and uphold company standards for cleanliness, presentation, and service quality.
• Participate in strategic planning initiatives, including new attraction openings and operational enhancements.
• Train and mentor staff on operational procedures, safety standards, and guest service best practices.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
• Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations management.
• Proven leadership skills with the ability to motivate and manage diverse teams.
• Strong understanding of theme park operations, including safety regulations, crowd management, and guest flow.
• Excellent problem-solving, decision-making, and conflict-resolution skills.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
• Proficiency in operational planning and budget management.
• Passion for the entertainment and hospitality industry.

• Develop and implement operational plans and procedures for park attractions and services.
• Manage departmental budgets and control operational costs.
• Oversee staffing, training, and performance management for operational teams.
• Ensure adherence to safety standards, emergency procedures, and regulatory compliance.
• Analyze operational data to identify trends and implement improvements.
• Coordinate with marketing, entertainment, and other departments for park-wide events and initiatives.
• Manage guest service standards and resolve escalated guest issues.
• Implement and manage technology solutions for operational efficiency.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 8+ years of experience in theme park or entertainment operations management.
• Proven experience in remote team leadership and management.
• Strong understanding of theme park operations, safety regulations, and guest experience principles.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in relevant operational software and remote collaboration tools.
• Exceptional communication and interpersonal skills.